Gloriana Hotel

Hotels
Independent
5.6 (82 reviews)
1-2 Sunset Boulevard, Montego Bay, Saint James , Montego Bay , JM

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Gift shops or newsstand
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful room
Awesome food
Cons:
Pool cleanliness
Shower maintenance issues
Mosquito problem in bathroom

Categories

Cleanliness
2.43
Pool cleanliness needs improvement and issues with shower maintenance.
Service
5.9
Staff were friendly and accommodating, and security was helpful.
Location
6.44
Perfect location, very convenient 5 minutes from the airport.
Room Quality
6.39
The room was beautiful and pleasant.
Amenities
5.42
Basic amenities were available but need more staffing to enhance experience.
Value for Money
6.38
Prices were great, offering good value.
Food and Beverage
6.93
The food from the restaurant was awesome.
Overall Experience
4.9
General stay was pleasant despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:54

Property Description

Luxurious Amenities
Indulge in the outdoor pool, rooftop terrace, and garden views. Enjoy the convenience of complimentary Wi-Fi, concierge services, and room service.

Culinary Delights
Savor delicious meals at the restaurant, grab snacks at the cafe, and unwind with a drink at the bar or poolside bar. Buffet breakfasts are available for a fee.

Prime Location
Located centrally in Montego Bay, explore nearby attractions such as Doctor's Cave Beach and Aquasol Beach Park. Enjoy easy access to the airport and free onsite parking. Book your stay at Gloriana Hotel now to elevate your vacation experience!

Important information:

  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MBJ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

5.6
Based on 82 reviews
Cleanliness: 2.43
Service: 5.9
Location: 6.44
Room Quality: 6.39
Amenities: 5.42
Value for Money: 6.38
Food and Beverage: 6.93
Overall Experience: 4.9
S
Seaside740374 Friends getaway
10
My favourite hotel in Jamaica
Pros:

My friend miss Gloriana is a wonderful person and a very kind lady I love her and staying at her hotel is my favourite place to go when I spend months there very nice people great food and staff are very friendly and I love them very much thank you
My name is Mr Ken she gave me that name. Oxox miss G

2025-10-25 via Tripadvisor
J
JADESOLA
4
Pros:

unprofessional staff,stinky,mosquitoes

2025-09-30 via Nuitee
J
James
10
Pros:

Perfect location, friendly staff and prices were great!!

2025-08-31 via Nuitee
O
odane family_with_children
2
Pros:

Cleaning the pool and having enough staffing would give the place a plus. everything in the shower was falling aprt lots of mosquitos coming from bathroom

2025-08-21 via Nuitee
S
SUBHUSHANAM
8
Pros:

House keeping average

2025-08-18 via Nuitee
1
176nettieb Friends getaway
8
Beautiful
Pros:

The room was beautiful will stay there again. The food from the restaurant was awesome. The staff was very accommodating and made the stay pleasant.

2025-07-22 via Tripadvisor
S
Seaside27158479033 Couples
6
Gloriana Review
Pros:

Was not a bad experience. People were down-to-earth. The securities were helpful and staffs were great. The Owner needs to approachable though.

2025-07-12 via Tripadvisor
S
Shavonna
10
Pros:

Great layover place to stay. I missed me flight and it was very convenience 5 minutes from the airport.

2025-07-10 via Nuitee
R
richard
8
Pros:

Love the room and pool

2025-06-13 via Nuitee
R
Rachida
4
Pros:

My stay was very disappointed for the price. The room was filled with mosquitoes, the furniture were old, and the room did not smell fresh.

2025-05-31 via Nuitee
S
shonn298 Friends getaway
2
Horrible
Pros:

THE WORST!!!! The owner is soooo RUDE and unreasonable! The FF&E is outdated. I stayed for one day and I had issues with my room. I was told to leave the property once I expressed I was dissatisfied with the hotel equipment in the room they assigned! It’s convenient, but the service isn’t worth the stay!

2025-05-30 via Tripadvisor
A
Amy partner
2
Pros:

It was a quick room, when i was medically evaced off our cruise, super dirty, and not much safety wise to speak of , glad we were only there for 5 hours

2025-05-02 via Nuitee
E
Ericia
10
Pros:

I like that I was able to book the property easy and fast

2025-04-29 via Nuitee
J
Jon partner
4
Pros:

No tv sevice

2025-04-25 via Nuitee
L
Lisa
2
Pros:

The security scams people and the drivers change cars and threaten my life I am so angry happy to get out alive it was a nightmare

2025-02-27 via Nuitee
C
Cathy
6
Pros:

Close to the hip strip is its only upsell. I stop here on my last night in Montego Bay due to the convenience of being close to the airport

2025-02-07 via Nuitee
C
Cathy
6
Pros:

Property is not maintained and linens are old and worn! Have to wear shoes in rooms flora are so dirty. Menu consists of two maybe three items. Owner is a fantastic lady kitchen staff security and front desk staff are great. Beautiful spot just not maintained. This place should be a hotspot for tourists it is so close to Montego Bays Hip Strip, Drs Cave beach, margaritaville and Coral Cliff gaming lounge and restaurant along with many other attractions.

2025-02-07 via Nuitee
5
526shannonv Family Delaware
4
Not a pleasant hotel
Pros:

This hotel location is perfect, the hotel itself needs to be updated and clean. The bathroom door doesn’t have a handle and it smells like urine, plus 80% of the employees are rude, the food was okay but not great. If you only need somewhere to sleep this would be perfect but not to stay.

2025-02-02 via Tripadvisor
V
VYRON family
6
Pros:

The owner was Jen, the staff was & is awesome the property kneed a face lift all around , from inside the rooms to outside the property, but we tolerate it all into a good thing.

2025-01-22 via Nuitee
V
Verified traveler
6
Small issues
Pros:

Older building the wonderful cleaning staff did what they could
However toilet handle had to giggle so water wouldn't run on.
Middle piece in shower to switch from tub to shower was stuck on shower side.
I called at 9am one day and asked for room service
When i returned to my room at 2pm nothing was done, saw a cleaning staff who came right away.
Who informed me there is only 1 key for my room so i should have left it at reception. Who would know to do that.??
All in all like the staff, however building definitely needs some updates

2025-01-04 via Nuitee