Fragoch Tourist Inn

Hotels
•
Independent
7 (14 reviews)
Caneja Street, Naval, 6543 , Naval , PH
63-53-5003258

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Meeting rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Helpful service
Convenient location
Spacious rooms
Cons:
Minor maintenance issues
Lack of spa services
Mixed feedback on pricing

Categories

Cleanliness
7.5
Guests consistently mentioned the cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, with specific mention of staff being helpful and fixing issues promptly.
Location
8.1
The hotel is located in close proximity to key landmarks and public transport, making it convenient for guests.
Room Quality
7.8
Rooms were spacious and comfortable, with minor maintenance issues mentioned by some guests.
Amenities
7.2
The amenities provided were satisfactory, with some guests praising the gym and pool, while others noted the lack of spa services.
Value for Money
6.9
Mixed feedback on the price, with some guests feeling it was a bit high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, with a few suggestions for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-20 17:26

Property Description

Picturesque Views

Enjoy stunning views from the terrace and garden at Fragoch Tourist Inn. From the terrace, take in the beauty of the surroundings, while the garden offers a tranquil setting to unwind.

Dining and Amenities

Indulge in delicious meals at the hotel's restaurant with a charming garden view. For convenience, room service is available during limited hours. Start your day right with daily continental breakfast for a fee. Stay connected with complimentary wireless internet access.

Convenient Facilities

Benefit from amenities like a 24-hour front desk, luggage storage, and laundry facilities. The hotel offers event facilities, including a conference center and 4 meeting rooms. Enjoy the ease of airport shuttle service and free self-parking.

For an unforgettable stay in Naval, book your room at Fragoch Tourist Inn now.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Guests are provided with free hand sanitizer

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7
Based on 14 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Mr Hemendrarai • friends
8
Pros:

staff is excellent they help me with wifi issues and fix it on my laptop.

2025-05-16 • via Nuitee
G
Gregory • family_with_children
8
Pros:

The television was not clear. Red ants were in my room.

2025-01-02 • via Nuitee
D
Daryl • partner
4
Pros:

Everything was good until I was charged $ 150 twice an the manager refused to investigate

2024-10-05 • via Nuitee
N
Nathan
6
Pros:

Bathroom shower didn’t work and no Wi-Fi on 2nd floor were my only complaints.

2024-04-30 • via Nuitee
D
Daryl
8
Pros:

Great Staf an very friendly personality

2023-08-12 • via Nuitee
V
Verified traveler
4
Hurry and Wait.
Pros:

No room keys, doors must be opened by staff anytime you leave the room, for any reason or any length of stay.
Some time staff is busy and not available to open room.
Hotel 5 gallon water bottle on floor often runs out of water.

2023-05-15 • via Nuitee
V
Verified traveler
6
Lack of hot or warm water
Pros:

Bed was hard but good condition made for a sore hip, exemtremely disappointed no hot or warm water for shower, I suspect it had been turned off, which we found very annoying, as result I certainly drop at least one star off its rating. Apart from that mostly ok.

2023-01-12 • via Nuitee
B
Brent
8
Pros:

Clean rooms. Friendly staff.

2022-10-28 • via Nuitee
V
Verified traveler
2
Pros:

Staying in Fragoch was a dissatisfying. Property vicinity was not pleasing. We stayed at an executive room and yet there were people looking in our window even though we have closed the curtains. There were also a lot of mosquitoes in our room and toilet is not cleaned properly. Plus, the toilet deodorizer was placed in the lavatory and looks like a soap at first glance! People may be fooled by this.

Reception was poorly manned. We have requested our cable tv to be fixed on our checked in (mind you, we weren’t able to watch television since the cable isn’t working). We requested for it to be fixed and yet after the entire following day, no action was made.

Service in the kitchen was impolite. We requested for a breakfast yet they didn’t serve us because they have a catering job in the afternoon. They even pushed us away to eat breakfast at town proper without any consolation that we waited and have to travel out on our first morning. Whenever we ask for assistance from the kitchen crew, they will answer but then shuts the door at you. I do not recommend staying in this place if you’re in Biliran. Try other places instead. This was a poor decision from us so hopefully other tourists will have a better experience.

2019-09-18 • via Nuitee
V
Verified traveler • self
10
Pros:

Beautiful veiw nice hotel needs a breakfast but very nice thank you

2019-03-26 • via Nuitee
R
Richard
10
Safe clean and quiet.
Pros:

Good food and friendly service.

2019-03-21 • via Nuitee
V
Verified traveler
8
ok sya
Pros:

it was ok. wifi not so good. hindi umaabot sa room.. over all was ok..

2018-10-13 • via Nuitee
J
Jerome
10
Amazing and Friendly Staff! A great hotel for all!
Pros:

Staying at Fragoch was great! The staff were amazing and friendly. Wifi is good. Overall, I highly recommend this hotel to all travelers.

2018-05-02 • via Nuitee
R
Reina
6
Nice hotel
Pros:

The room is spacious and the staff are very accommodating. We had run out of water but they were accommodating to fetch water for us. Toilet is clean but they do not have a rug so I requested one for our room. The hotel is accessible to proper naval so you can easily roam around the place.

2017-12-27 • via Nuitee