White Hart, Newmarket by Marston's Inns

Hotels
Marston's Inns
7.4 (1720 reviews)
134 High Street , Newmarket , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Family rooms
Fax/photocopying
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Delicious food
Cons:
Tired rooms
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.15
Several guests reported that the rooms needed cleaning and the decor was a bit tired.
Service
8.15
Numerous guests praised the staff for being helpful and friendly.
Location
8.15
The location is frequently highlighted as a major positive, being in the center of town.
Room Quality
6.15
Several reviews mentioned that the rooms were in need of a makeover and some reported noise issues.
Amenities
7.65
Good amenities reported including convenient parking and a nice bar area.
Value for Money
7.65
Guests found the hotel to be good value, especially given its central location and amenities.
Food and Beverage
8.15
Guests enjoyed the food at the restaurant and breakfast offerings.
Overall Experience
7.15
Overall a positive experience but noted issues with noise and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:29

Property Description

Charming 4-Star Hotel in Newmarket

Luxurious Rooms and British Restaurant
Experience comfort in our well-equipped rooms with modern amenities like a flat-screen TV and private bathroom. Indulge in delicious British cuisine at our on-site restaurant.

Vibrant Bar Atmosphere
Enjoy the lively ambiance of our bar with DJs and live bands on weekends. Immerse yourself in the local nightlife scene without leaving the hotel.

Convenient Location
Located just 2 km from Newmarket Racecourse, our hotel offers easy access to popular attractions like The National Stud. Plus, with free WiFi and a full English/Irish breakfast, your stay will be seamless.

Book now for a memorable stay at White Hart, Newmarket by Marston's Inns.

Important information:

Please note that this accommodations is located above a bar.This property might host on-site functions, so noise may be audible in some rooms.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.4
Based on 1720 reviews
Cleanliness: 6.15
Service: 8.15
Location: 8.15
Room Quality: 6.15
Amenities: 7.65
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 7.15
H
Holly solo_traveller gb
10
Pros:

Lovley and clean and staff were lovely

Cons:

N/a

2026-03-07 via Nuitee
D
Debbie extended_group gb
8
Good stay
Pros:

Beds were very comfortable and loved the hotel sheets and towels. Christopher the Manager was exceptional!

Cons:

Hotel very tired looking needs money spent on it rooms a bit sad looking!

2026-03-07 via Nuitee
C
Carr family_with_children gb
9
Pros:

Location

Cons:

Food stops too early

2026-03-06 via Nuitee
N
Nicola couple gb
8
2026-03-05 via Nuitee
T
terry solo_traveller gb
5
Right location but poor facilities and service
Pros:

Location

Cons:

Very slippery bath / shower
No rubber mat
Old bedroom furniture No cooked breakfast Minimal continental breakfast Only tea spoons to eat cereals with Bread was not fresh

2026-03-02 via Nuitee
S
Steve solo_traveller gb
7
2026-03-01 via Nuitee
J
John family_with_children gb
8
2026-03-01 via Nuitee
E
Emma family_with_children gb
4
Not bad also not good
Pros:

Position good with a large carpark comfortable bed

Cons:

Loud music till 12.30am booked as business trip and were put in a room directly above the bar and speakers. We we're not made aware there would be Loud music on till late and if we had known this we would of asked to be moved to the top floor or possibly wouldn't of booked at all. The hotel side of this place needs a bit of attention , the walls next to the beds where you lay we're grafted they need a clean. That particular room was also very warm even with the window open.
It was convenient to get to the racecourse in the morning but not so good working with very little sleep , I believe there needs to be a bit more consideration to your hotel guests staying here for work.

2026-02-28 via Nuitee
C
Carrie-Anne couple gb
10
2026-02-26 via Nuitee
D
david solo_traveller gb
10
2026-02-26 via Nuitee
M
Mary family_with_children gb
6
Pros:

Location. Cleanliness of all contact points.

Cons:

Scruffiness of decor and carpet.

2026-02-25 via Nuitee
O
otoole family_with_children gb
1
Pros:

the location was good.

Cons:

This isn't an appropriate place to stay with children at the weekend. There was constant door slamming until 3am on Sunday morning. There was a strong smell of weed in the corridor, unacceptable. there didn't seem to be any staff on site to deal with the situation.

2026-02-23 via Nuitee
D
Douglas couple gb
5
Just ok,
Pros:

We were told the bar was open till 12 30 but shut at 11 30 , bar manager not very helpful when questioned about it, will not stay again,

Cons:

Don’t tell customers incorrect information, spoilt or weekend.

2026-02-22 via Nuitee
F
Faradena couple gb
10
Wonderful place to relax in
Pros:

Comfortable and very friendly staff

2026-02-14 via Nuitee
A
ANNE family_with_children gb
8
Pros:

The room was OK so was parking, breakfast was good.

Cons:

Didn't like the fact the rooms are above the bar, they had a dj, it was very noisy. So I think the guests should be warned of functions being on. Before arriving. No lifts only stairs

2026-02-13 via Nuitee
T
Tom family_with_children gb
7
2026-02-13 via Nuitee
E
East London Journeyman family_with_children gb
8
Very good value
Pros:

Good beds. Big room. Clean. Good breakfast. Friendly staff. Big car park.

Cons:

Bit old fashioned

2026-02-13 via Nuitee
F
Fabrizio solo_traveller gb
9
2026-02-13 via Nuitee
R
Ricky solo_traveller gb
10
2026-02-13 via Nuitee
C
Christopher couple gb
1
2026-02-12 via Nuitee