Hotel de Art USJ 21

Hotels
7.7 (57 reviews)
21, Jalan USJ 21/6 USJ 21, Subang Jaya , Subang Jaya , my

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Fire extinguishers
Smoke alarms
CCTV outside property
Key card access
Television in common areas
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Spacious rooms
Clean environment
Cons:
Poor check-in service
Security issues

Categories

Cleanliness
7.95
The family room was big and clean.
Service
6.95
Kiosk check in was a hassle. No front desk available at checkout.
Location
7.45
Concerns about access indicate a need for improved security.
Room Quality
7.95
The family room was big and clean.
Amenities
7.95
Standard quality for this hotel tier.
Value for Money
7.95
Standard quality for this hotel tier.
Food and Beverage
7.95
Standard quality for this hotel tier.
Overall Experience
7.45
Overall experience affected by service and security concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 00:45

Property Description

Modern and Comfortable Rooms

Hotel de Art USJ 21 offers air-conditioned rooms with private bathrooms and free WiFi. Each room is equipped with a desk and a flat-screen TV, providing guests with modern comfort during their stay.

Family-Friendly Accommodation

With family rooms available, Hotel de Art USJ 21 is a great choice for guests traveling with their loved ones. Spend quality time together in a cozy and welcoming environment.

Convenient 24-Hour Front Desk

Guests at Hotel de Art USJ 21 can enjoy round-the-clock assistance from the friendly and multilingual staff at the 24-hour front desk. Whether you need local recommendations or any help during your stay, the staff is always ready to assist.

Book your stay at Hotel de Art USJ 21 for a modern, family-friendly, and convenient experience in Subang Jaya.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 57 reviews
Cleanliness: 7.95
Service: 6.95
Location: 7.45
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 7.45
B
Bryan family_with_children my
5
Pros:

Family room was big and clean.

Cons:

Kiosk check in was a hassle. Didn't have anyone at the front desk until the time I checked out. Needs to beef up security. Anyone could walk into the hotel and go up to the room levels. It is dangerous. Should only allow customers with key card to access the premise.

2026-02-22 via Nuitee
A
Aidalina family_with_children my
8
2025-10-04 via Nuitee
V
vivi family_with_children my
9
2025-08-09 via Nuitee
N
nurul solo_traveller my
8
2025-08-05 via Nuitee
M
MOHAMAD SYAFIQ BIN family_with_children jp
8
2025-07-22 via Nuitee
A
ananda family_with_children my
6
2025-07-15 via Nuitee
solo_traveller my
10
2025-07-12 via Nuitee
S
Sheela family with young children my
9
Superb
2025-06-06 via Nuitee
V
Vui family with young children my
7
Good
Pros:

location is good, near mainplace mall and LRT station

Cons:

price is higher than other nearby hotels.

2025-04-04 via Nuitee
F
Farah family with young children my
10
Exceptional
Pros:

clean, comfortable, easy check in & check out.

2025-03-14 via Nuitee
Y
Yong young couple my
8
Very good
2025-03-09 via Nuitee
S
Siyer solo traveller my
7
Good
2025-02-11 via Nuitee
A
Afifah young couple my
7
Good
2025-02-09 via Nuitee
S
Siti family with young children my
8
Clean and Spacious! Family friendly
Pros:

We booked a family room. Very spacious room with excellent facilities. The room is very clean and neat. Coway is located nearby the room. There is no problem with access to hot and cold water. Mart, doby, and other facilities are easily accessible.

Cons:

Nil

2025-02-02 via Nuitee
A
Abdul review category business travellers my
9
Overall good hotel
Pros:

Easy to access

Cons:

Aircond not cool

2025-01-15 via Nuitee
S
Suzaimah family with young children my
9
Superb
Pros:

no..mamak nearby really good

Cons:

no parking space

2024-12-30 via Nuitee
L
Loh young couple my
10
Huge props, super recommend!
Pros:

Very cozy stay. The toilet was super clean, the bed was super comfortable. Exactly the same as the picture. The staff was very friendly and helpful as well!! Huge props to this hotel!!!!

Cons:

I have nothing bad to say about my stay here.

2024-11-11 via Nuitee
N
Norashyikin review category business travellers my
7
Good
2024-10-29 via Nuitee
C
Chew group my
8
Very good
2024-09-08 via Nuitee
M
Muhammad family with young children my
10
Exceptional
Pros:

Good

2024-08-29 via Nuitee