Herakles Thermal Hotel

Hotels
8.3 (232 reviews)
118 Kızılhamam Sokak, No:8/A, Karahayıt Mahallesi, Pamukkale İlçesi , Pamukkale , tr

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good amenities
Friendly service
Convenient location
Cons:
Cleanliness issues
Room maintenance needed
Limited food options

Categories

Cleanliness
7.66
Multiple reviews noted issues with cleanliness, including outdated facilities and dirty windows.
Service
8.93
Various reviews highlighted friendly and helpful staff, though some mentioned recurring issues.
Location
9.17
Location was praised for its convenience, close to attractions.
Room Quality
7.62
Some rooms described as small or in need of maintenance with inadequate amenities.
Amenities
8.65
Amenities like the thermal pools and breakfast buffet received positive feedback.
Value for Money
8.11
Solid offerings but some guests expressed concerns about being charged for additional amenities.
Food and Beverage
7.66
Breakfast variety noted as lacking quality and options were limited.
Overall Experience
8.63
Guests generally enjoyed their stay, despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:04

Property Description

Unique Architecture and Healing Thermal Pools
Nestled on Karahayit Mountain, Spa Herakles Thermal Hotel boasts a distinctive design and an inviting outdoor pool. Indulge in treatments and rejuvenation at our thermal pools, hot spring baths, and with our skilled physiotherapist.

Luxurious Amenities and Wellness Offerings
Experience the therapeutic benefits of our thermal indoor pools and hot spring baths filled with healing mineral water. Our expert physiotherapist ensures personalized care for every guest, along with relaxing massages, mud baths, and beauty treatments.

Comfortable Accommodations and Scenic Dining
Relax in our air-conditioned rooms with plush carpeting, TV, and a refrigerator, all complemented by the soothing presence of thermal water. Delight in delicious meals at our open buffet restaurant or savor healthy dishes by the pool in the outdoor dining area.

Book now to immerse yourself in a rejuvenating stay at Spa Herakles Thermal Hotel, just 6 km from Pamukkale's city center and travertines.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DNZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 15 per person per night when using an existing bed.
    People no matter the age stay for € 21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 232 reviews
Cleanliness: 7.66
Service: 8.93
Location: 9.17
Room Quality: 7.62
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
N
Ngoc.tram. family_with_children kh
9
2026-01-19 via Nuitee
M
Mazen couple sa
7
2026-01-11 via Nuitee
D
Duygu extended_group nl
10
2026-01-10 via Nuitee
A
Asik sen family_with_children nl
9
2025-11-14 via Nuitee
A
Ammar family_with_children in
1
2025-11-08 via Nuitee
S
SÖNMEZ couple tr
10
Herşeyiyle çok memnun kaldık. İlgisi, temizliği, yemekleri, güler yüzlü olmaları herkese tavsiye edebileceğim bir otel.
2025-11-07 via Nuitee
H
Hande family_with_children nl
8
2025-11-04 via Nuitee
Боднар couple ua
6
Pros:

Tatilciler için iyi organize edilmiş akşamlar

Cons:

eski mobilyalar ve pencereler

2025-10-27 via Nuitee
E
elitza family_with_children fr
5
Ugly and rundown place with no basic hotel service whatsoever. It is really a putty as the mineral water pools are very
Pros:

The hot mineral water pools

Cons:

The whole infrastructure is seriously outdated and needs massive renovation. It was also not very clean. They even do not give you slippers for the pools and the spa, not to speak about bathrobe, you need to buy a bonnet and to buy the water in the spa.

2025-10-26 via Nuitee
S
SERGIO family_with_children br
6
PÉSSIMA ESCOLHA EM PAMUKKALE
Pros:

O lobby e a piscina aquecida

Cons:

Funcionários carrancudos
Café da manhã nada variado
Jantar mmsem nenhuma opção ocidental e sem qualidade.

2025-10-23 via Nuitee
F
Fatih solo_traveller de
7
2025-10-18 via Nuitee
S
Seyhan couple ae
10
2025-10-14 via Nuitee
M
Maurice couple ch
9
Erholsam, aussergewöhnlich
Pros:

Thermalbad im Hotel

Cons:

Zimmer nicht perfekt gereinigt. Es fehlten Bademäntel

2025-10-09 via Nuitee
T
TAKAMASA couple jp
8
2025-10-09 via Nuitee
J
Julia couple cl
4
Pros:

La ubicación

Cons:

La habitación tenía una cama grande pero un solo velador, no tenía enchufes cerca de la cama,la cama tenía un cubre plumón vacío como sábana y que no se metía de bajo del colchón lo que hacía muy incómodo taparse. Los Marcos de las ventanas muy sucios, el baño si bien tenía agua termal lo que fue muy rico, no pudimos sacar nunca más el tapón de la tina, el espejo oxidado y el desayuno muy malo. Los números de las piezas los tenían en un papel pegado en la puerta.

2025-09-20 via Nuitee
B
Bahaa couple sa
10
2025-09-12 via Nuitee
C
Caner couple be
9
Pros:

L’emplacement. Le parking. La nourriture.

2025-09-12 via Nuitee
L
Levent couple us
10
2025-09-08 via Nuitee
M
Michael partner
10
Pros:

High quality thermal hotel with pool, thermal pool, steam room, hamam, massage, and more. Buffet breakfast and dinner too, which was nice

2025-09-05 via Nuitee
H
Hassony_h extended_group iq
10
Pros:

Nice and spacious hotel with good breakfast and dinner included.
The location is 5 minutes by car to pamukkale.

2025-09-01 via Nuitee