The Manor House At Celtic Manor

Hotels
7.5 (1689 reviews)
Coldra Woods , Newport , gb

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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Cons:
Room quality issues
High prices

Categories

Cleanliness
6.83
Cleanliness was noted positively in some rooms but mentioned issues with missing items in the health club.
Service
8.8
Staff were very helpful and attentive, providing excellent service to guests.
Location
7.84
The hotel is conveniently located next to the ICC, making it ideal for event attendance.
Room Quality
6.29
Rooms were described as dated and issues were raised regarding accessibility for disabled guests.
Amenities
7.32
Amenities like the pool and spa were appreciated, though some were out of order.
Value for Money
6.78
While the hotel provided a good experience, some guests felt it was pricey for what was offered.
Food and Beverage
8.33
Guests enjoyed the food, especially breakfast and meals at the Asian restaurant.
Overall Experience
7.8
Overall feedback was mixed, with high praise for staff and food but lower satisfaction with rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:12

Property Description

Historic Charm and Modern Comforts

Set within 2000 acres of parkland in the beautiful Usk Valley, this historic 19th-century manor house boasts original features like wood-panelled walls and a sweeping wooden staircase. The 65 guestrooms at The Manor House at Celtic Manor offer a blend of traditional style and modern comforts, maintaining the property's original character.

Dining and Resort Amenities

Guests can enjoy dining at the on-site restaurant with direct access to the larger resort hotel. The resort offers a plethora of facilities including 2 health clubs and spas, 3 championship golf courses, and an outdoor play area for children.

Nature and Leisure Activities

Surrounded by lush parkland, guests can indulge in leisurely walks or outdoor activities. The hotel's proximity to the Usk Valley provides a tranquil setting for a relaxing getaway.

Experience luxury and relaxation at The Manor House at Celtic Manor - book your stay now!

Important information:

To ensure availability of golf, spa treatments, activities and dining reservations during your stay, we recommend that you contact the resort directly to book in advance of your arrival.

Please note that rooms booked for the 31st December 2018 there is no option to book dinner at the hotel or transport available to alternative venues.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

7.5
Based on 1689 reviews
Cleanliness: 6.83
Service: 8.8
Location: 7.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 8.33
Overall Experience: 7.8
M
Maria • family_with_children • gb
10
2026-03-12 • via Nuitee
H
Helen • couple • gb
10
We loved every minute
Pros:

It was lush 😍 😋

2026-03-11 • via Nuitee
S
Sue • couple • gb
10
Relaxation chill out stay
Pros:

Relaxation and awesome surroundings

Cons:

Nothing

2026-03-04 • via Nuitee
A
Alison • couple • gb
8
The staff made it really special nothing too much trouble for anyone from reception to bar to serving to chef and kitche
Pros:

Beautiful building and very well presented

Cons:

Nothing

2026-03-01 • via Nuitee
C
Cox • family_with_children • gb
9
2026-02-28 • via Nuitee
J
Jordan • extended_group • gb
8
Pros:

Dinner at the PAD was delicious. Breakfast in the hotel had a decent variety.
Pool & Spa area was very nice.

Cons:

Carpet in the rooms is quite dated & gives off a musty smell from years of wear & tear.
Bathroom seems to be more updated in recent years.

2026-02-26 • via Nuitee
R
Rosie • family_with_children • gb
7
Overrated
Pros:

The room was comfortable and mostly quiet (unfortunately it's located near motorway so hum of traffic). The man managing the entrance to Pad restaurant was very good. They catered well for my allergies in the end but would have been much more relaxing if we could have arranged that in advance for peace of mind. We really appreciated the tea and coffee facilities in the room.

Cons:

Unfortunately they didn't reply to any of my advance emails about whether they could cater to me as I have 2 allergies. Also they told us we could order room service but actually it wasn't working as they told us later but they just didn't answer phones in room service or reception instead of just saying that, so we spent ages going round trying to find somewhere safe to eat. Be aware many of the resort restaurants are not nearby by walking. My expectations were too high I guess - I was expecting a spa but more of a swimming pool vibe including full of kids, hopefully that's normally the case - it was half term. I love kids but was not really relaxing with all the screaming!

2026-02-24 • via Nuitee
L
Lexie • couple • gb
8
2026-02-24 • via Nuitee
M
Megan • family_with_children • gb
8
2026-02-23 • via Nuitee
S
Shivani • solo_traveller • gb
8
Adequate - great leisure facilities
Pros:

Good room and great leisure facilities

Cons:

Remote - in the middle of a motorway. Direction to room unclear.

2026-02-23 • via Nuitee
P
PETER • couple • gb
8
Pleasant stay which broke up a journey on a congested motorway
Pros:

Friendly,helpful staff. Excellent spa facilities. Comfortable ,clean room. Excellent breakfast.

Cons:

Expensive car parking costs on top of room cost. Lack of information in any form on layout of the resort / complex /directions to car park.No in room information on facilities , room amenities or menus/ times etc. Neither digital or paper.
Requested extra milk for room but was not forthcoming. Towel rail was not working. One bedside lamp could only be put on or off by a wall switch.

2026-02-22 • via Nuitee
H
Hambling • family_with_children • gb
8
Friendly staff beautifully location
Pros:

Beds were very comfortable

Cons:

Just some places like the lamps
Had a lot of dust

2026-02-22 • via Nuitee
D
Diane • family_with_children • gb
7
Pros:

Lovely place to stay. The rack of ribs was told be recommend, delicious. Breakfast was really good and the butter was the best.

Cons:

A lot of confusion of when we could do the swimming and spar facilities. Was told we had to book and could only get 7.30 in the evening or next day at 9am. My friends went at 9am and was told we were able to come basically anytime.

2026-02-22 • via Nuitee
C
Carolyn • couple • gb
10
Excellent stay at Celtic Manor
Pros:

The staff were friendly and very helpful - it was lovely

Cons:

Nothing

2026-02-22 • via Nuitee
G
gospelnige • Couples • London, England
6
good but need compass
Pros:

Comfortable room but shower not 100% and had to call for robes and bulb. Hard to find way around which caused me all kinds of problems. Car park so expensive

2026-02-21 • via Tripadvisor
C
C5684SZpaulw • Business • Hythe, Kent, England
4
Long walk to freezedom
Pros:

Navigating my way from the car park to the Manor House required a sat nav - the good news being I got my 10,000 steps in.

The room I was assigned while large, was freezing and the heating didn't work. I had it set to 30 degrees all night and the hotel are clearly aware of the problem because there was an electric heater too. Even with both on it was horribly cold all night.

Thankfully I had a foil blanket from my expedition from the car park to my room which stopped me from getting hyperthermia.

2026-02-20 • via Tripadvisor
H
Hackett • couple • gb
8
Pros:

Lovely room and amenities

Cons:

Parking was quite far away

2026-02-13 • via Nuitee
D
Day • couple • gb
3
2026-02-11 • via Nuitee
C
Charmaine • solo_traveller • gb
10
Fantastic staff, food amazing
Pros:

We were upgraded to the main resort but still excellent

Cons:

Had everything you needed, all close and things further were taxied to free of charge.

2026-02-11 • via Nuitee
B
barbart2018 • Family • Newport, South Wales, Wales
10
Nothing was too much trouble
Pros:

My husband and I stayed in The Manor House for 1 night, as we were going to the ICC to see a show. Our room was clean and spacious. The staff were very helpful and polite. The breakfast was well organised and the food was tasty. Jayne on reception was particularly helpful when we had a problem with the car park ticket machine. This was resolved very quickly. We thoroughly enjoyed our stay and can't wait to go back soon.

2026-02-09 • via Tripadvisor