The Manor House At Celtic Manor

Hotels
7.5 (1733 reviews)
Coldra Woods , Newport , gb

listing image 1
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Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Nightclub
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Delicious food
Cons:
Room quality issues
High prices

Categories

Cleanliness
6.83
Cleanliness was noted positively in some rooms but mentioned issues with missing items in the health club.
Service
8.8
Staff were very helpful and attentive, providing excellent service to guests.
Location
7.84
The hotel is conveniently located next to the ICC, making it ideal for event attendance.
Room Quality
6.29
Rooms were described as dated and issues were raised regarding accessibility for disabled guests.
Amenities
7.32
Amenities like the pool and spa were appreciated, though some were out of order.
Value for Money
6.78
While the hotel provided a good experience, some guests felt it was pricey for what was offered.
Food and Beverage
8.33
Guests enjoyed the food, especially breakfast and meals at the Asian restaurant.
Overall Experience
7.8
Overall feedback was mixed, with high praise for staff and food but lower satisfaction with rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:12

Property Description

Historic Charm and Modern Comforts

Set within 2000 acres of parkland in the beautiful Usk Valley, this historic 19th-century manor house boasts original features like wood-panelled walls and a sweeping wooden staircase. The 65 guestrooms at The Manor House at Celtic Manor offer a blend of traditional style and modern comforts, maintaining the property's original character.

Dining and Resort Amenities

Guests can enjoy dining at the on-site restaurant with direct access to the larger resort hotel. The resort offers a plethora of facilities including 2 health clubs and spas, 3 championship golf courses, and an outdoor play area for children.

Nature and Leisure Activities

Surrounded by lush parkland, guests can indulge in leisurely walks or outdoor activities. The hotel's proximity to the Usk Valley provides a tranquil setting for a relaxing getaway.

Experience luxury and relaxation at The Manor House at Celtic Manor - book your stay now!

Important information:

To ensure availability of golf, spa treatments, activities and dining reservations during your stay, we recommend that you contact the resort directly to book in advance of your arrival.

Please note that rooms booked for the 31st December 2018 there is no option to book dinner at the hotel or transport available to alternative venues.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.

Location

Guest Reviews

7.5
Based on 1733 reviews
Cleanliness: 6.83
Service: 8.8
Location: 7.84
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 8.33
Overall Experience: 7.8
K
kevinsV391SL • Couples
10
MATERNITY HOME WITH A DIFFERENCE
Pros:

My wife and i always stay at the celtic manor but on this occasion we stayed at the Manor house . The reason behind the choice was that two of our children were born there in the old maternity home before it became an hotel. The staff were delighted to hear our story and showed us all the changes to the property. Our room was excellent and our stay memorable. Perhaps the management should promote the hotel so as to appeal to older couples like ourselves who had their children delivered there.
I am sure there wil be many people interested to follow our expereience

2026-06-06 • via Tripadvisor
P
P3143VOstephenb • Friends getaway
4
Poor customer service, Manor House rooms need refurbishing.
Pros:

We booked four rooms in the Manor House for a golf trip, It was the week in May when it very hot. 3 of the 4 rooms didn’t have the air conditioning working, I mentioned my room to reception, who said they’d get maintenance to look at it. Got back to room at 11.30pm to find it still not working and room temperature was 26.5 degrees. Also these rooms are looking very tired. Sent email to complain, and had no response, very poor customer service.

2026-06-02 • via Tripadvisor
L
Lindz1977 • Couples • London, England
8
Comfortable stay
Pros:

We had a comfortable stay and met two exceptional members of staff. Rob greeted us at reception and was very welcoming, interested and helpful, a very positive start.
We had a drink on the terrace where we met Vhairi who was so kind, I had a problem with a bite on my hand and she sorted antiseptic wipes and ice for the swelling. She was super busy but took time out to help me which was lovely.
Great views and comfortable bedroom.
We could not get a slightly later check out as the place was so busy, had a bit of a “computer says no” moment, but understand it’s a busy place.

2026-06-01 • via Tripadvisor
A
Abimbola • solo_traveller • gb
8
2026-05-31 • via Nuitee
O
Oluwakemi • extended_group • gb
10
Inviting to come again. I am still dreaming.
Pros:

Excellent. Top notch. Staffs helpful and everything l needed for breakfast was there. Clean environment. The bedroom was clean. Bed mattress oh my God very relaxing. Everything was 100 percent. I have told my friends in London about my experience and we promise to come again.

Cons:

I can't say except that l got lost twice trying to go one place to another as the place is very big. But guess what the staff l asked or saw me lost help ne out. I am great full.

2026-05-31 • via Nuitee
W
Wareham • solo_traveller • gb
3
Overpriced and let down
Pros:

The spa was nice, the pool was alright. Gym was good.

Cons:

The room wasn't great, dirty fridge, blood on bedding. Got there and the hidden charges started appearing. Parking, a £100 deposit that was NEVER mentioned before arrival which takes 7-10 working days to be returned! No glasses, no robes despite seeing people everywhere with them. £50 for two burgers and chips. You have to book swimming, spa, tables...

2026-05-30 • via Nuitee
R
Ross • couple • gb
9
Loved it will return!
Pros:

Plenty of placed on site to eat, staff were very friendly, spa facility’s were good and the place was very clean. Handmade biscuits were a lovely touch in the room.

2026-05-30 • via Nuitee
C
Charie • solo_traveller • gb
1
Pros:

We liked that it was linked to the main hotel and that it was ever so slightly quieter than main hotel

Cons:

When we arrived (after 4pm) we were told our room still was not ready and we had to wait around for over an hour, we had the spa booked for 5.15 so it was a rush up to the room and get ready for the spa we unfortunately had no robes for said spa so I tried to contact housekeeping and reception, went down to reception to say about we had no robes we were told they would be brought to us called the spa to say we would be running late our room had crumbs on the floor the bed was rock hard all we could hear were the people in the room next to us all night. We ordered room service which came late as they had a fire alarm go off in the kitchen when they brought the food there was no apology just that it's late because they had a fire drill went to tuck into the meal and it was stone cold obviously been hanging around for a while had paid for breakfast before hand but when we went down they said they couldn't find it I'm unsure why but we just ended up paying for it again and the cooked breakfast was cold and was like it had been out for ages. We normally love coming to the Celtic manor but unfortunately we will not be returning, to top it off the shower did not work not the end of the world as we did have a shower after the spa but it was just all a bit of a shambles.

2026-05-27 • via Nuitee
D
DoubleDeuce • Friends getaway • Solihull, West Midlands, England
8
Decent break
Pros:

Overall nice stay at the Manor House. Room was decent size, clean and tidy with nice bathroom.

Manor House itself feels a little tired, bar wasn’t open whilst there so had to head to main hotel.

Parking not great as only a drop off facility at the Manor House so car needs to be left in a car park nearer to the main hotel. Walk back down to the Manor House is steep or you can go through the building using escalators.

Golf courses were good (2010 and Montgomerie) staff friendly and helpful.

2026-05-26 • via Tripadvisor
B
Battersea25 • Couples • Bracknell, Berkshire, England
4
Not the best room unfortunately, plus £25 for parking did put a negative spin on the stay
Pros:

Unfortunately our room at the Manor Hotel Celtic Manor was very disappointing. The room was very dark, carpet was worn, no bottled water in the room.
Mould was around the bath which wasn’t bet
View was just some bushes outside.
Parking was a right pain and the cost was £25 for one nights stay.
Considering we were there for a special occasion only a little card and Welsh cakes were left for us!
Things could have been better as we did spend a very lot of money.
On the positive side, the Grill restaurant - the food was amazing, had the most wonderful views.

2026-05-26 • via Tripadvisor
2
232razwanaa • Family
2
Awful
Pros:

Not a pleasant one especially with the noise. Avoid room 427. All you will hear is doors banging all night as it’s the shirt cut corridor

2026-05-25 • via Tripadvisor
J
Jason • couple • gb
7
Relaxing weekend, breakfast disappointing
Pros:

Location

Cons:

Comfortable beds

2026-05-25 • via Nuitee
J
Jamie • solo_traveller • gb
9
2026-05-21 • via Nuitee
S
Steve • solo_traveller • gb
9
2026-05-20 • via Nuitee
P
PJ • couple • gb
1
1 star service from a so called 5 star hotel
Pros:

Location

Cons:

Room was unclean and kettle had humane urine in it, staff didn’t even offer to move me to different room

2026-05-17 • via Nuitee
H
Helen • couple • gb
7
Comfortable but nothing special
Pros:

Charming building.

Cons:

Rooms were basic

2026-05-13 • via Nuitee
B
Bellsmondo • Couples • West Sussex, England
10
Beautiful Hotel
Pros:

Beautiful hotel, grounds and pool. Very clean room. Friendly and helpful staff in all areas. We had a delicious evening meal and breakfast. Great value for money. Definitely recommend.

2026-05-12 • via Tripadvisor
C
Chelsea • solo_traveller • gb
6
Underwhelming
Pros:

Gorgeous to look at, lovely surroundings, majority of staff were lovely.

Cons:

Food was terrible, complaint was handled very poorly, pillows in the bedroom were lumpy, and even on 9th floor it was very loud throughout the night.

Considering the price of the rooms and the reviews I expected much better

2026-05-12 • via Nuitee
F
Fabien • solo_traveller • fr
5
Pros:

Le petit déjeuner...

Cons:

Le personnel au Bar, (pas cool si l on décide de boire une bière au bar , bref on kes gênait)
Prenne pas le cash...
Trop de monde....

2026-05-12 • via Nuitee
S
Sightsee68130637221 • Couples
2
Truly disappointing
Pros:

Dreadfully disappointing and outrageously overpriced for what we got compared to what we were expecting. Tired and damaged decor. We booked the 4 poster room expecting what was advertised - see image below and got a bed with net curtain draped over the top which had been re-affixed many times. It was impossible to watch the TV from the bed, as per image below. Toilet cistern leaked and required 4 flushes to wash away just a tissue!
The staff were all friendly and hepful.

2026-05-11 • via Tripadvisor