Ella Taxi

Hotels
•
Independent
4 (1 reviews)
No 36, Wellawaya Road, Ella, Bandarawela, Bandarawela, 90100 , Bandarawela , LK
94-77-7188415

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Free breakfast
Tours/ticket assistance
Free self parking

Property Description

Convenient Amenities
Stay connected with complimentary wireless internet access and easily plan your day with the help of tour/ticket assistance.

Delicious Dining Options
Savor a meal at the on-site restaurant or pamper yourself with 24-hour room service for ultimate comfort.

Complimentary Breakfast and Parking
Start your day right with a complimentary breakfast and take advantage of free self-parking during your stay.

Escape to Bandarawela and experience the best of comfort and convenience at Ella Taxi. Book now to enjoy these amenities and more, and explore nearby attractions such as Dowa Temple and Kinellan Tea Factory.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

4
Based on 1 reviews
S
Simon
4
2 star rating. Poor customer service and follow up
Pros:

We had booked and paid for two rooms as a family travelling with mum dad and two teenage kids (age 18 & 16). On arrival around 5 pm we had to wait 30 minutes and were then told there was only one room available as a guest had decided to stay longer. I spoke to the owner by phone who apologized and said he would find us an alternative place to stay at no charge. 10 minutes later he phoned back to say no where else was available and that if we agreed, our children could sleep on mattresses on the floor and he would refund us in full. With no alternative option, we agreed. On checking out the next morning I asked about the refund. I said that as they had provided breakfast a full refund was not required but I expected a 75% refund for our room and 100% on the kids room. Instead I was told we needed to pay extra for the mattresses added to our room. I eventually spoke to the owner by phone who said we would receive a full refund via his agent. Months later and still no refund. The rooms and location are good and breakfast ok.but booking service and follow up leaves a lot of room for improvement. 2 star rating IMO

2018-04-08 • via Nuitee