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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Broadcast Live sport events
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Aerobics
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Exercise/lap pool
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Stunning Views
Spa Retreat and Relaxation
Indulge in a rejuvenating experience at our spa centre and unwind in the tranquil ambiance, leaving all your stress behind.
Gastronomic Delights and Socializing
Savour delectable cuisines at our diverse dining options - from the outdoor bar and grill to the cozy coffee lounge, there's something to satisfy every craving.
Wellness and Convenience
Stay active at our fitness centre, enjoy round-the-clock assistance from our friendly staff at the 24-hour front desk, and take advantage of the complimentary private parking during your stay.
Book now to elevate your stay at Acacia Premier Hotel and create unforgettable memories.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 15 years old stay for US$161 per person per night when using an existing bed.
Children up to and including 11 years old stay for US$121 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location is perfect, with good atmosphere and good food
We were in unicef conference. Everything was professional. Peter gave us the best service.
A great experience and hospitality from George Otieno.
Such a beautiful place to be with a calm and refreshing environment
Great and exception service. Well served by Peter .
We were given the best....actually we are very happy. Peter took my plan and actualized everything to what i dreamt of. Ayub served us promptly and he was there to make sure we are comfortable. He served us yummy food on time. Monica gave us a very good reception...leading us to our beautifully set table. Generally am very happy and thankful. God bless you all
I would like to thank the MSs Jane and Peter for excellent customer care they have done , I am a participant of CWIS workshop
We enjoyed every thing, service was excellent. Many thanks to Peter for excellence service. We will definitely come back.
Food as good, service was excellent
We had a conference and food was good and services was excellent.Peter gave us the best service.
Thanks,we will again
The service has been so exceptional and the help which i got from Mr Peter and his team was so great. Kindly keep up the great work which youbare doing. Happy customer from South Africa.
Good customer service from maurice
Good service
At night reduce your screen light intensity at the restaurant
Services by Emmarence are tip top. And enjoyed every single bit.
Spectacular service from Emmarence. She's the best.
Amazing food as well
10/10
The air con, friendly staff. And the weekly Indian cuisine evening
The breakfast option were very very limited
I had such an amazing experience at Acacia Premier Hotel during my auntie’s birthday celebration on 8/05/2026. From the reservations to the meal presentation, everything was handled so professionally and beautifully, and the entire experience exceeded our expectations.
A very special thank you to Ayub for going above and beyond to make the day memorable. He was incredibly kind, helpful, and thoughtful with meal suggestions, especially recommending the Indian cuisines which we absolutely loved! Big appreciation as well to the entire team that joined in with the birthday song and made the celebration feel extra special. Everything turned out perfectly, and we truly enjoyed every moment. Highly recommend!
Good reception ,
The food was so delicious
Exemplary birthday package with awesome encounter with everything; from the menu, service delivery, customer service, the band etc.
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