Holiday Inn Express & Suites - Trois Rivieres Ouest by IHG

Hotels
•
Holiday Inn Express
8.6 (1274 reviews)
2000 Rue des Grand-Marchés , Trois-Rivières , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Helpful staff
Good breakfast variety
Spacious accommodations
Cons:
Cleanliness issues
Noisy guests
Access difficulty due to construction

Categories

Cleanliness
7.74
There were reports of inappropriate waste and hair found in the room, affecting cleanliness.
Service
9.71
Multiple reviews highlight helpful staff and a warm welcoming atmosphere.
Location
8.75
Convenient location near attractions, although access can be complicated due to construction.
Room Quality
9.2
Rooms are spacious, clean, and comfortable as noted by several reviews.
Amenities
8.73
Amenities such as gym and pool are appreciated but have received some complaints about temperature.
Value for Money
7.69
Some guests felt pricing was high for the standard of service and amenities provided.
Food and Beverage
8.24
Breakfast received praise for variety, but organization and selection were also critiqued.
Overall Experience
8.71
General satisfaction noted but marred by specific issues like cleanliness and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:53

Property Description

Convenient Location in Trois-Rivières

Modern Amenities for Comfort
Featuring air-conditioned rooms with free WiFi, a fitness center, and an indoor pool, our hotel ensures a comfortable stay. Each room comes with a flat-screen TV, satellite channels, and a safety deposit box, along with cozy bed linen and towels.

Exceptional Services for Guests
Our hotel offers a 24-hour front desk, a shared lounge, and a business center for your convenience. Whether you're here for leisure or business, we strive to make your stay memorable.

Plan your stay at Holiday Inn Express & Suites - Trois Rivieres Ouest, an IHG Hotel for a delightful experience in Trois-Rivières.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for CAD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1274 reviews
Cleanliness: 7.74
Service: 9.71
Location: 8.75
Room Quality: 9.2
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 8.24
Overall Experience: 8.71
M
Martine • family_with_children • ca
9
Pros:

La chambre, la piscine et le petit déjeuner

Cons:

J' ai demandé des draps et des couvertures pour le divan lit, ils ne sont jamais arrivé.

2026-03-07 • via Nuitee
V
Véronique • family_with_children • ca
8
Pros:

Bien situé. Près des accès. Près du centre-ville. À proximité de plusieurs attraits.

Cons:

Les déjeuners ont été un peu décevants. Variété ok, mais quantité insuffisante, patates froides et un peu raides même si elles venaient d’être déposées. Le 2e matin, nous sommes arrivés au comptoir déjeuner. Il ne restait plus de bacon. J’ai alors demandé à la préposé s’ils pouvaient en remettre et j’ai été stupéfaite de me faire répondre qu’étant donné que les gens avant en avait trop mangé qu’ils devaient attendre avant d’en remettre. Donc, on a jamais eu de bacon, mais on a quand même payé comme tous les autres! Un détail, mais j’ai trouvé cela plutôt ordinaire de pénaliser les autres clients. C’est à volonté ou ce ne l’est pas ! Même pour les fruits ce fut un peu le même scénario. Plus de bananes ni d’agrumes le 2e matin et il restait une bonne heure et demi avant la fin. Ne restait plus non plus de coffee mate. À revoir pour avoir pleine satisfaction.

2026-03-06 • via Nuitee
J
Josee • family_with_children • ca
9
2026-03-06 • via Nuitee
F
France • couple • ca
10
Reposante
Pros:

La tranquillité,le repas et surtout les employés étaient super gentils avec nous.

Cons:

Le lit était pas trop confortable.

2026-03-05 • via Nuitee
N
Nancy • solo_traveller • ca
9
Pros:

Chambre ,piscine ,déjeuner !!

2026-03-05 • via Nuitee
M
Madeleine • extended_group • ca
10
Pros:

Tout était parfait

2026-03-05 • via Nuitee
L
Louis-Philippe • family_with_children • ca
10
Pros:

Marylee à la réception à été exceptionnelle et d’une gentillesse exemplaire .
Toujours souriante et à l’écoute de nos besoins

2026-03-04 • via Nuitee
J
Jean-Marie • family_with_children • ca
10
2026-03-04 • via Nuitee
M
Marlene • family_with_children • ca
10
Ça se bien passé
Pros:

Leur propriété

Cons:

Tout était bien organisé

2026-03-02 • via Nuitee
F
Francis • family_with_children • ca
9
2026-03-01 • via Nuitee
S
suzettefrederique • couple • ca
10
Une soirée exceptionnelle
Pros:

J ai bien aimé l espace c est propre

Cons:

Non applicable

2026-02-28 • via Nuitee
A
Alexandra • solo_traveller • ca
10
Pros:

Loved the daily breakfast that’s included and the super new and modern rooms. Very very clean and comfortable. I stayed for 5 days and loved it. And I’m picky.

Cons:

Nothing. It was excellent value and super modern and clean.

2026-02-27 • via Nuitee
V
Valerie • family_with_children • ca
9
2026-02-22 • via Nuitee
B
Ben • family_with_children • ca
7
Cons:

I have asked to refresh the room with towels and empty the garbage but they didn't do it despite that i didn't leave anything on the door and i have informed the front desk, yet they didn't do it on the next day.

2026-02-13 • via Nuitee
C
Charles-Étienne • solo_traveller • ca
9
2026-02-12 • via Nuitee
Y
Yoadouna • family_with_children • ca
7
2026-02-09 • via Nuitee
R
Richard • solo_traveller • ca
8
2026-02-01 • via Nuitee
V
Valérie • family_with_children • ca
10
Moment magique en famille !
Pros:

L'emplacement, la piscine, le déjeuner et la chambre.

Cons:

La vitesse du réseau Internet.

2026-01-22 • via Nuitee
J
Jérémie • couple • ca
9
2026-01-21 • via Nuitee
G
Guy • couple • ca
8
Quand même apprécié l’endroit
Cons:

Beaucoup de jeunes et très bruyants. Couraient dans les passages toutes la soirée et même assez tard.

2026-01-20 • via Nuitee