Ferra Hotel and Garden Suites

Hotels
Independent
8.8 (80 reviews)
Sitio Bulabog, Balabag, Boracay Island, Aklan, 5608 , Boracay Island , PH

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
Snorkeling nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location

Categories

Cleanliness
8.2
Standard quality for this hotel tier.
Service
9.2
Customer service is good and people in the hotel are very friendly and nice; staff are super friendly.
Location
9.2
The walkability to everywhere is very good.
Room Quality
8.7
I loved the shower in the room.
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
8.7
Standard quality for this hotel tier.
Food and Beverage
8.7
Standard quality for this hotel tier.
Overall Experience
9
Very pleased with the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:53

Property Description

Luxurious Amenities and Features
Take in stunning views from the rooftop terrace and garden, and enjoy complimentary wireless internet access. Benefit from concierge services and barbecue grills during your stay.

Delicious Dining Options
Satisfy your cravings at the hotel's 2 restaurants, or indulge in room service with a variety of options. Visit the bar/lounge for your favorite drink, or savor a cooked-to-order breakfast daily.

Convenient Services and Prime Location
Experience top-notch amenities including a computer station, free newspapers, and dry cleaning services. With a location near Boracay's popular attractions, staying at Ferra Hotel and Garden Suites offers both luxury and convenience. Book now for an unforgettable experience!

Important information:

  • Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Set meals are served in guestrooms only (no menus or public dining).
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MPH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.8
Based on 80 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
J
Josef solo_traveller it
10
Pros:

sehr gutes Essen und außerordentlich freundliches Personal

2026-06-04 via Nuitee
Y
yahya solo_traveller sa
10
2026-06-04 via Nuitee
P
Pierce couple gb
9
Great stay even with a few issues.
Pros:

Staff always friendly and asking to tidy room (make bed)
Nice clan hotel. Lots of places to sit. Lovely printed paper with name and wishing us a happy anniversary. Staff were very helpful with anything we needed and very attentive. Pool was great on 5th floor. Bed was nice and big.

Cons:

These comments would make the property soo much better:

The hallway can be very loud. Staff can be quite loud in the hallway in the mornings, especially with their walkie talkies on loud that can be heard from the room. Guests can also be very loud and have no consideration for other guests staying. So unfortunately we were woken very early every morning. (Would be good for staff to have signs up for guests to be quiet in this area or politely ask guests)

Shower: you do have to run the shower for about 15/20 minutes to get hot water rather than like warm water which was a little annoying but had to figure this out.

When you ask for room to be tidy they only tidy the bed. We would have wanted sheets and duvet changed and floor sweepers/mopped. We had sandy floor and same bedding for most of our 9 day stay.

Our room didn’t get much sun light so it was quite dark but I guess it depends what room you get, due to pointing out back into another building.

Unfortunately the neighbours behind the hotel have a dog that pretty much barked most nights. There’s nothing the hotel can do of course but it was rather loud and annoying and consistent. I’d recommend bringing ear plugs or something to block out all the noise.

2026-06-03 via Nuitee
A
Abdulrahman solo_traveller sa
10
2026-06-02 via Nuitee
G
Glen couple au
10
Pros:

Staff were AMAZING and room was fabulous! Roof top setup was great but unfortunately temperature of the pool water was too hot! We headed to the sister hotel for a swim and the temperature was perfect! Highly recommended staying here!

2026-06-01 via Nuitee
P
PAULINE solo_traveller fr
10
Excellent séjour.
Pros:

L’hôtel est idéalement situé et proche des restaurants, cafés, commerces, plages...Les chambres sont très propres et il y a un service de ménage tous les jours ce qui est vraiment appréciable.
De plus, nous tenons à préciser que le personnel de l’hôtel est serviable, agréable et très compétent. Cela a donné une note encore plus positive à notre séjour. Nous recommandons vivement !

Cons:

Eau de la piscine pas très attrayante mais rien de très marquant.

2026-05-31 via Nuitee
D
Doğukan couple tr
10
The most comfortable holiday with excellent hospitality
Pros:

Staff extremely helpful and supportive. Hotel location is super good. Rooms and hotel are super clean. I would come again in the future!!

Cons:

There are no any negative experience about the hotel.

2026-05-30 via Nuitee
J
JUNIPER GRACE couple ph
10
Nice stay, quiet street and great staff
Pros:

Quiet area and easy to go to white beach and bulabog, great staff!

Cons:

Nothing, gave feedback directly after stay

2026-05-29 via Nuitee
A
April family_with_children us
10
Pros:

The staffs went above and beyond!

2026-05-28 via Nuitee
R
Roman couple sk
9
2026-05-27 via Nuitee
H
Hennessy Mhaye couple es
9
2026-05-27 via Nuitee
O
Oğuzkağan solo_traveller tr
8
Pros:

Staff was super friendly!

Cons:

The rooms next to restaurant/cafe was noisy during breakfast time and they play music during breakfast time in the morning even at 8 am! They should consider someone is sleeping at that time...

2026-05-25 via Nuitee
B
Bozinovic couple ch
7
2026-05-23 via Nuitee
C
Clodagh couple au
10
Wow wow!!! Best service and best place to stay in Boracay
Pros:

This hotel was the best accommodation I’ve stayed on my Philippines trip. We were greeted by 2 lovely female reception staff on arrival. They helped us with ours bags up to our room and gave us a welcome iced tea drink which was delicious!!!
This part of the holiday just felt so easy as they emailed us prior to coming asking us did we want transfers organised which we agreed! The transfers to and from Boracay were so well organised by the staff at Ferra. Everyday we came back to the hotel we were greeted with warm smiles.
The staff are genuinely nice people, not because it’s their job but they always wanted to help.
It included a breakfast every morning which was tasty. I would recommend adding breakfast to your stay here as it is really good value for money. You have a choice of Filipino breakfast or American style breakfasts. The pool area on the top floor is great and it also has a bar.
The location is excellent, it is down a quiet street with everything walking distance. It is tucked away from the busy tourist spots but has some lovely cafes and restaurants nearby.
We tipped them 1,500 pesos at the end of the stay as they truly deserved it. When we left that day, all the staff came outside and waved us off on the bus!!!
Electronic safe in the room provides security for your valuables. Good tv and lovely bathroom and it was a really clean room.
Bed was comfy. The area where the hotel is located also feels very safe.

Cons:

I really can’t fault it.
If I was to say one thing, our fridge froze our milk once but that’s it.

2026-05-19 via Nuitee
R
Richard extended_group ph
10
2026-05-19 via Nuitee
J
Jay-em family_with_children ph
9
2026-05-19 via Nuitee
J
Jennifer couple de
10
Gutes Hotel mit super Personal!
Pros:

Die Unterkunft liegt in einer Nebenstraße was wir sehr angenehm fanden. Nichtsdestotrotz waren white Beach und bulabog Beach innerhalb weniger Minuten zu erreichen. Restaurants, Bars, 7/11 und D’Mall befinden sich ebenfalls in der Nähe.
Das Hotel Team ist super. Mega freundlich, sehr hilfsbereit und wirklich Service orientiert. Wir haben uns von der ersten Minute hier sehr wohl gefühlt.

Cons:

Kleiner Kritikpunkt ist, dass die Suite ein wenig dunkel ist. Tageslicht kommt hier eher weniger rein.

2026-05-17 via Nuitee
J
Johnson couple gb
9
2026-05-17 via Nuitee
M
Madoka solo_traveller us
9
2026-05-17 via Nuitee
B
Bjørn solo_traveller dk
10
2026-05-17 via Nuitee