The Quay Hotel

Hotels
8 (3956 reviews)
57 South Bridge Road , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room condition not optimal
No breakfast options

Categories

Cleanliness
7.64
Some reviews mention dirty carpets and old furniture.
Service
8.61
Staff is described as friendly and helpful.
Location
9.15
Great location, easy access to tourist destinations and transport.
Room Quality
7.6
Mixed reviews about room size and condition.
Amenities
8.13
Kettle and tea available, but no breakfast options.
Value for Money
8.09
Good value compared to other accommodations in Singapore.
Food and Beverage
6.64
No free breakfast offered.
Overall Experience
8.11
Overall, guests found it a decent hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:25

Property Description

Central Location in the Heart of Singapore
Nestled within the Central Business District and Singapore River, The Quay Hotel offers a unique stay experience in a heritage building. With key MRT stations just a short distance away, exploring the city is convenient for our guests.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with LCD cable TV, motion sensor lights, and private bathrooms featuring rain showers. Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your visit.

Panoramic Views and Exceptional Service
Relax at our rooftop garden with stunning city views or seek assistance from our 24-hour front desk for various services. With a focus on guest satisfaction, The Quay Hotel aims to provide a memorable stay for every visitor. Book now for an unforgettable Singapore experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3956 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
M
Menchu • family_with_children • au
9
2026-02-14 • via Nuitee
E
Elicia • family_with_children • ca
8
Convenient location but nothing fancy
Pros:

Location was convenient to walk to attractions.

Cons:

Construction was noisy. Room smelled of sewer occasionally.

2026-02-14 • via Nuitee
S
Shirley • couple • au
5
Extremely small. No place to put bags. Good for a 1 night quick stop especially if only 1 person
Pros:

Clean, new fittings. 2 minute walk to Boat Quay.

Cons:

Extremely small. No place to hang clothes or put bags.

2026-02-13 • via Nuitee
N
Nicole • couple • de
8
Pros:

Gut mit der MRT / Bahn vom Flughafen aus zu erreichen. Direkt an größerer Strasse gelegen.
Restaurants können bequem zu Fuss erreicht werden.
Frühstück gibt es in der Nähe in einem Partnerhotel (IBIS)

Cons:

Das Doppelbett war etwas schmal. Eventuell in einer anderem Zimmerkategorie besser?

2026-02-13 • via Nuitee
L
Linh • extended_group • hu
9
Very clean and nice location!
Pros:

The hotel was really clean and the bed was comfortable and the room size was quite okay for 2 people.

Cons:

Just a small thing, the AC is really strong, I was freezing in the hallways. Also there was no hairdryer in my room.

2026-02-13 • via Nuitee
P
PHILIP • family_with_children • gb
8
2026-02-12 • via Nuitee
J
Jakub • solo_traveller • gb
10
Great hotel
Pros:

Great location- short walk to Marina, Chinatown, shopping malls. The staff was very nice and checking in and out was quick and easy. You can store your luggage which is very convenient . The room was very clean and spacious enough with a comfy bed and small fridge. AC is working great and the bathroom is a very good size with a good size walking shower. Overall I would definitely stay again and I would definitely recommend it to everyone.

Cons:

Nothing I didn't like but a hairdryer in a room would be a great bonus.

2026-02-12 • via Nuitee
M
Mariangela • family_with_children • it
9
2026-02-12 • via Nuitee
H
Hannah • family_with_children • gb
1
Avoid unless 1 night
Pros:

That it was in the centre

Cons:

Everything. Hotel staff not helpful. Couldn’t bring a fork up to the room. Rooms are literally a shoe box, so small
No place for a suitcase

2026-02-12 • via Nuitee
T
Toma • couple • gb
8
Pros:

It was a very good location x

Cons:

Overpriced unfortunately

2026-02-11 • via Nuitee
D
DIMITRIOS • extended_group • gr
10
2026-02-11 • via Nuitee
R
rafael jose • family_with_children • es
8
2026-02-11 • via Nuitee
M
Mariano • family_with_children • cl
8
Hotel cumplidor. Buena ubicación
Pros:

Cuando fuimos en febrero 2026 estaba en obra el edificio de al lado. Así que un poco ruidoso.
Es un edificio chico pero el personal es muy buena onda. Nos dejaron las maletas en guarda al check out

Cons:

La obra de al lado

2026-02-11 • via Nuitee
J
Jakub • couple • pl
10
2026-02-11 • via Nuitee
M
Mathias • family_with_children • de
8
Pros:

Lage
Umständlicher Check in

Cons:

Kleines Zimmer
Kleines Bad

2026-02-10 • via Nuitee
M
Marine • family_with_children • fr
10
Parfait
Pros:

Hôtel très familial, proche de tout à pied. Très bon rapport qualité prix pour Singapour. Nous avions une chambre familiale très spacieuse. Vous avez de quoi remplir vos bouteilles d’eau dans le couloir. Et aussi de quoi vous préparez un thé au café dans les chambres.

Cons:

Rien

2026-02-10 • via Nuitee
W
Wei • couple • au
9
Pros:

Great location! Comfortable and clean.

2026-02-10 • via Nuitee
R
Roberto • solo_traveller • ch
10
2026-02-10 • via Nuitee
J
June • couple • gb
10
Perfect 3 night stop over before a cruise
Pros:

It was the same as the photos on Booking.com nice twin room, good shower. Tea & Coffee facilities. Excellent position for busses and underground trains. Also walkable to the Merlion to watch the light show in the evening. We walked back from Raffles Long Bar after our Gin Sling. So excellent position.

Cons:

We were happy with everything

2026-02-10 • via Nuitee
J
Jakob • family_with_children • de
6
Sehr gut, wenn man viel unterwegs ist und wenig Schlaf braucht.
Pros:

Super Lage!

Cons:

Tagsüber Baulärm, nachts Lärm von umliegenden Partys.

2026-02-10 • via Nuitee