The Quay Hotel

Hotels
8 (3956 reviews)
57 South Bridge Road , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room condition not optimal
No breakfast options

Categories

Cleanliness
7.64
Some reviews mention dirty carpets and old furniture.
Service
8.61
Staff is described as friendly and helpful.
Location
9.15
Great location, easy access to tourist destinations and transport.
Room Quality
7.6
Mixed reviews about room size and condition.
Amenities
8.13
Kettle and tea available, but no breakfast options.
Value for Money
8.09
Good value compared to other accommodations in Singapore.
Food and Beverage
6.64
No free breakfast offered.
Overall Experience
8.11
Overall, guests found it a decent hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:25

Property Description

Central Location in the Heart of Singapore
Nestled within the Central Business District and Singapore River, The Quay Hotel offers a unique stay experience in a heritage building. With key MRT stations just a short distance away, exploring the city is convenient for our guests.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with LCD cable TV, motion sensor lights, and private bathrooms featuring rain showers. Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your visit.

Panoramic Views and Exceptional Service
Relax at our rooftop garden with stunning city views or seek assistance from our 24-hour front desk for various services. With a focus on guest satisfaction, The Quay Hotel aims to provide a memorable stay for every visitor. Book now for an unforgettable Singapore experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3956 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
M
Mikhail • couple • ru
9
Всё понравилось!
Pros:

Удобное расположение, приятный персонал, чистота в номере!

Cons:

Номер маловат конечно

2026-03-08 • via Nuitee
M
Manran • family_with_children • hu
10
2026-03-07 • via Nuitee
L
Ladislav • family_with_children • cz
4
Pros:

Poloha hotelu

Cons:

Pokoj hodne malinkej a bez oken.Dva kufry se pred posteli nedali ani otevrit.Na bukingu mela bejt v cene snidane ale skutecnost byla bez snidane.Hotel neodpovida na 3 hvezdy.

2026-03-07 • via Nuitee
M
Monia • family_with_children • it
8
Pros:

Ottima la posizione, nella via dietro a boat quay e vicinissimo a chinatown..in meno di 30 min a piedi si arriva a marina bay.. pulizia ottima e staff molto gentile.

Cons:

Purtroppo alcune prese non funzionavano.

2026-03-06 • via Nuitee
A
Aki • couple • jp
10
観光地も程よく近いコスパよし
Pros:

ラッフルズ像やその周辺の駅は徒歩500mくらいで徒歩圏内。ホテルから少し歩けば、マリーナベイサンズも遠くだけどきれいに見えて、マーライオンも歩けない距離ではない。
近くに遅くまで開いてる屋台もあるし、チャイナタウンも近いのでコスパ良いと思った。あとフリーのウォーターサーバーがあるのはリフィルできてありがたい。

Cons:

シンガポールでこの値段では充分だと思うが、ホテルの入り口の前がバス停なので、タクシーが入り口の目の前にとまれない。ホテルの住所は57 south streetだが、Grabの「47」queen〜でホテルを隔てた道をおすすめされますが2026年3月現在ここを選んでオッケー(1番歩かない)

2026-03-06 • via Nuitee
松永 • solo_traveller • jp
5
こんなもの。値段相応でしょう。
Pros:

ロケーションはよかった。

Cons:

隣のビルが、工事をしていて、朝、9時頃から騒音がひどかた！
窓がない。

2026-03-06 • via Nuitee
M
Marjorie • family_with_children • fr
9
Pros:

Emplacement très pratique, chambre confortable et propre, personnel agréable et efficace.

Cons:

Climatisation très forte !

2026-03-05 • via Nuitee
T
Tracey • couple • au
6
Expensive, not value for money. Would try somewhere else next time.
Pros:

Pros:
-location seemed pretty good, we did still catch heaps more taxis though than originally planned
-had water filter in the hall which was great to fill up our bottles

Cons:

Negatives:
-Construction works happening next door that we woke up to. Just what you want when in international transit.
-They looked after our luggage once we checked out so we could explore until we left but everyone’s bags were just put down the side hall, didn’t seem the most secure but fine.
-Definitely very expensive!!! Yes Singapore is already expensive but this place for the price was ridiculous! You get way better stays in resorts in Australia for less money. I booked this place thinking that the price would be worth the location and we would walk to most places (except for gardens by the bay) but we still caught quite a few taxis which totalled $150. Could’ve stayed somewhere else cheaper and paid for the taxis still and saved. So definitely feel like we didn’t get value for money at all.

2026-03-05 • via Nuitee
N
Novický • family_with_children • cz
10
2026-03-05 • via Nuitee
K
Kurt • couple • tw
8
2026-03-05 • via Nuitee
E
edurne • family_with_children • es
7
Buenas ubicación y habitaciones nuevas. Caro
Pros:

La ubicación

Cons:

El hotel por fuera y la recepción son muy feas, parece que te metes en un hostal

2026-03-04 • via Nuitee
S
Stephanie • family_with_children • us
10
2026-03-04 • via Nuitee
S
Sara • family_with_children • pt
8
2026-03-04 • via Nuitee
M
Margaret • solo_traveller • ie
3
2026-03-03 • via Nuitee
N
Nguyen • couple • us
5
The Quay Hotel is not well maintained; however, it has a very convenient location for using buses.
Pros:

The staff was helpful in providing information. There was a water dispenser close to our room. We were able to check-in early. The Hop-on Hop-off bus is right in front of the hotel.

Cons:

Cars cannot park or stop in front of hotel due to the bus stop section. Hotel is old. Bed is lumpy and hard.

2026-03-03 • via Nuitee
M
Miłosz • couple • pl
9
Pros:

Quite a big room with a big bathroom in a very good location.

2026-03-03 • via Nuitee
I
Ivan • extended_group • it
10
2026-03-02 • via Nuitee
P
Paraskevi • family_with_children • gr
9
2026-03-02 • via Nuitee
L
Lyubomir • family_with_children • gb
8
Pros:

It was clean and with a great location. The wifi was good.

Cons:

The room is quite small but this is usually the case for Singapore.

2026-03-02 • via Nuitee
M
Michael • family_with_children • nz
9
Pros:

Easy checkin and ability to secure a late checkout the night before

2026-03-02 • via Nuitee