The Quay Hotel

Hotels
8 (4199 reviews)
57 South Bridge Road , Singapore , sg

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room condition not optimal
No breakfast options

Categories

Cleanliness
7.64
Some reviews mention dirty carpets and old furniture.
Service
8.61
Staff is described as friendly and helpful.
Location
9.15
Great location, easy access to tourist destinations and transport.
Room Quality
7.6
Mixed reviews about room size and condition.
Amenities
8.13
Kettle and tea available, but no breakfast options.
Value for Money
8.09
Good value compared to other accommodations in Singapore.
Food and Beverage
6.64
No free breakfast offered.
Overall Experience
8.11
Overall, guests found it a decent hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:25

Property Description

Central Location in the Heart of Singapore
Nestled within the Central Business District and Singapore River, The Quay Hotel offers a unique stay experience in a heritage building. With key MRT stations just a short distance away, exploring the city is convenient for our guests.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with LCD cable TV, motion sensor lights, and private bathrooms featuring rain showers. Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your visit.

Panoramic Views and Exceptional Service
Relax at our rooftop garden with stunning city views or seek assistance from our 24-hour front desk for various services. With a focus on guest satisfaction, The Quay Hotel aims to provide a memorable stay for every visitor. Book now for an unforgettable Singapore experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 4199 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
K
Kotarac family_with_children hr
9
Pros:

All

Cons:

All was ok

2026-05-09 via Nuitee
P
Penka couple bg
10
Pros:

Цената

Cons:

Прекалено тясна стая.

2026-05-09 via Nuitee
D
Daan solo_traveller nl
3
With construction 0/10. Without construction 9/10
Pros:

Great location, staff and room

Cons:

They didn’t mention there was construction literally next building beside my room. The construction is Monday - Saturday starting at 8:30am. I woke up on Saturday with drilling on the wall. It was so annoying that it wasn’t mentioning or told to me.

If you want to book this hotel, i recommend, but ASK if the construction is finished next door. Otherwise I wouldn’t recommend it!!

2026-05-09 via Nuitee
M
Mitsuki solo_traveller jp
8
2026-05-09 via Nuitee
A
Adrienne couple nz
9
Excellent location, room size and value for money.
Pros:

Excellent location, room and staff.

Cons:

The roof terrace needs development.

2026-05-08 via Nuitee
C
Carl solo_traveller au
8
Awesome location to see Singapore
Pros:

Great location and quiet room

2026-05-08 via Nuitee
E
Emma couple au
4
Disappointed.
Pros:

Not much to like. Location was the only positive.

Cons:

Super noisey with the construction and the bed was SO uncomfortable and creaked every time you moved a muscle. Room was also very small and the staff weren’t that friendly.

2026-05-08 via Nuitee
S
Sfunny solo_traveller nl
8
Net hotel met fijne grote kamers
Pros:

Centrale locatie, chinatown en marina bay sand is op loopafstand. Malls in de buurt. Prima locatie.

Cons:

Er zit een bushalte voor de deur, dus in- en uitstappen kan soms wat drukker zijn. Er rijdt een busbaan, waardoor taxi's niet precies voor de deur kunnen stoppen. Je moet er rekening mee houden dat je met je koffers de straat nog moet oversteken bij een stoplicht (een klein stukje omlopen).

2026-05-08 via Nuitee
J
Jo couple gb
7
Great place to stay close to Boat Quay.
Pros:

Close to the river and Boat Quay. Reception open 24/7.

Cons:

Breakfast wasn’t at the hotel.

2026-05-08 via Nuitee
B
Barbara couple gb
8
Convenient for the quays
Pros:

Location

Cons:

Right on the bus stop difficult for taxi

2026-05-08 via Nuitee
J
Jacqueline solo_traveller za
9
Pros:

The location was excellent, the staff were helpful and friendly. We appreciated being able to store our luggage at the hotel when our incoming flight arrived very early in the morning and our outgoing flight left very late at night.

2026-05-08 via Nuitee
F
Florenda family_with_children no
10
2026-05-06 via Nuitee
S
Shuusei solo_traveller jp
9
2026-05-05 via Nuitee
E
Emmanuel family_with_children gb
8
Good place to stay, comfortable, clean and reasonably priced (for Singapore)
Pros:

The outside does not give it justice, the rooms were actually pretty good, clean, large enough and beds very comfortable. It is also fairly central, within walking distance to the main Singapore attractions

2026-05-05 via Nuitee
T
Thomas solo_traveller at
8
Gut Lage, Preis ok.
Pros:

Gute zentrale Lage zwischen Boat Quay und Chinatown. BigBus Haltstelle vor der Tür.

2026-05-04 via Nuitee
E
Einar couple no
10
Pros:

Friendly staff, easy to check in and out, wonderful location.

Cons:

The beds are not very comfortable

2026-05-04 via Nuitee
W
Wayne solo_traveller au
9
2026-05-03 via Nuitee
G
Graham extended_group nz
6
Expensive for what we got.
Pros:

The location was good.

Cons:

Small rooms.

2026-05-02 via Nuitee
T
Tarik solo_traveller gb
9
2026-05-02 via Nuitee
E
Eva solo_traveller au
10
Pros:

Location
Friendly staff

2026-05-01 via Nuitee