The Quay Hotel

Hotels
8 (4320 reviews)
57 South Bridge Road , Singapore , sg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room condition not optimal
No breakfast options

Categories

Cleanliness
7.64
Some reviews mention dirty carpets and old furniture.
Service
8.61
Staff is described as friendly and helpful.
Location
9.15
Great location, easy access to tourist destinations and transport.
Room Quality
7.6
Mixed reviews about room size and condition.
Amenities
8.13
Kettle and tea available, but no breakfast options.
Value for Money
8.09
Good value compared to other accommodations in Singapore.
Food and Beverage
6.64
No free breakfast offered.
Overall Experience
8.11
Overall, guests found it a decent hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:25

Property Description

Central Location in the Heart of Singapore
Nestled within the Central Business District and Singapore River, The Quay Hotel offers a unique stay experience in a heritage building. With key MRT stations just a short distance away, exploring the city is convenient for our guests.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with LCD cable TV, motion sensor lights, and private bathrooms featuring rain showers. Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your visit.

Panoramic Views and Exceptional Service
Relax at our rooftop garden with stunning city views or seek assistance from our 24-hour front desk for various services. With a focus on guest satisfaction, The Quay Hotel aims to provide a memorable stay for every visitor. Book now for an unforgettable Singapore experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 4320 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
P
Paolo • family_with_children • it
10
Perfetto per visitare singapore
Pros:

Posizione comidissima per girare la città a piedi fermata bus sotto all albero e pickup grab di fronte

2026-07-03 • via Nuitee
A
Anisa • couple • ch
6
2026-07-03 • via Nuitee
K
Kyoko • couple • jp
8
Pros:

どこに行くのも近く、すぐ前がバス停で便利だった

2026-07-03 • via Nuitee
M
Masahiro • solo_traveller • jp
7
便利
Pros:

タオルが部屋に無かったが、伝えたら、すぐ、くれた。
屋上に、コインランドリーがあり、便利

2026-07-03 • via Nuitee
A
Alison • couple • gb
8
Loved it, mostly.
Pros:

It was an excellent location. Close to Boat Quay. The lift was handy.

Cons:

The room was very small, and when the toilet above was flushed it made a lot of noise!

2026-07-03 • via Nuitee
T
Tessa • solo_traveller • au
9
2026-07-03 • via Nuitee
M
Martina • solo_traveller • cz
9
Great value for money
Pros:

Good location close to Chinatown. Everything was super clean. Quiet hotel. We could leave our luggages at the reception before our flight back home.

Cons:

Room was super small, suitable only for overnight stays. The bed was small and too soft, we couldn't sleep.

2026-07-02 • via Nuitee
M
Marcin • solo_traveller • pl
9
2026-07-02 • via Nuitee
E
Evangellene • solo_traveller • ru
10
2026-07-02 • via Nuitee
F
FonsecaB • solo_traveller • au
8
Compact, centrally located, cosy, quiet
Pros:

Central location for business conference

Cons:

Compact room with narrow spaces

2026-07-02 • via Nuitee
H
Hanis • solo_traveller • my
5
Can be improved!
Pros:

The room was a great fit for a quick, post-work overnight stay

Cons:

The disruptive jackhammering did not stop until 6:30 PM, which is well past the standard working hours!
When my husband asked the reception staff about the noise, they were incredibly dismissive and rude, brushing off my concerns by claiming late-ending work is "completely normal.

2026-07-01 • via Nuitee
J
JOHANNA • couple • es
8
Ubicación excelente
Pros:

La ubicación!

2026-07-01 • via Nuitee
A
Angela • solo_traveller • jm
1
Horrible, no assistance with luggage, the staff was rude especially the receptionist who worked the
Pros:

Nothing

Cons:

The staff was rude and racist.

2026-07-01 • via Nuitee
S
Shukai • solo_traveller • sg
10
2026-06-30 • via Nuitee
M
Mark • couple • au
7
Small rooms, but I think all rooms here will be smaller than other places .. good value for money and great location
Pros:

Good location

Cons:

Easy to find and make our way around the city, hop on off bus right out front

2026-06-30 • via Nuitee
C
Colin • couple • au
9
Good Location
Pros:

Conveniently located with a short walk to Marina Bay & MRT stations. Room was clean & comfortable & staff were very friendly.

2026-06-30 • via Nuitee
Y
Yau • couple • sg
7
2026-06-30 • via Nuitee
M
Michael • solo_traveller • au
8
2026-06-30 • via Nuitee
J
Javier • couple • es
9
2026-06-30 • via Nuitee
M
Maqbool • couple • pk
4
Not worth it
Pros:

Room was very very small, I couldn’t even put my baggage as its was too small. Just bed and than you don’t have any space to put your baggage

Cons:

Nit spacious and over priced

2026-06-29 • via Nuitee