The Quay Hotel

Hotels
8 (3956 reviews)
57 South Bridge Road , Singapore , sg

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room condition not optimal
No breakfast options

Categories

Cleanliness
7.64
Some reviews mention dirty carpets and old furniture.
Service
8.61
Staff is described as friendly and helpful.
Location
9.15
Great location, easy access to tourist destinations and transport.
Room Quality
7.6
Mixed reviews about room size and condition.
Amenities
8.13
Kettle and tea available, but no breakfast options.
Value for Money
8.09
Good value compared to other accommodations in Singapore.
Food and Beverage
6.64
No free breakfast offered.
Overall Experience
8.11
Overall, guests found it a decent hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:25

Property Description

Central Location in the Heart of Singapore
Nestled within the Central Business District and Singapore River, The Quay Hotel offers a unique stay experience in a heritage building. With key MRT stations just a short distance away, exploring the city is convenient for our guests.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with LCD cable TV, motion sensor lights, and private bathrooms featuring rain showers. Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your visit.

Panoramic Views and Exceptional Service
Relax at our rooftop garden with stunning city views or seek assistance from our 24-hour front desk for various services. With a focus on guest satisfaction, The Quay Hotel aims to provide a memorable stay for every visitor. Book now for an unforgettable Singapore experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3956 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
R
Rebecca Rosati family_with_children it
8
2026-04-04 via Nuitee
E
Elodie couple pf
8
Pros:

Très confortable, une laverie à disposition des clients et un arrêt de bus juste devant l’hôtel.

2026-04-03 via Nuitee
M
Maya family_with_children il
9
2026-04-02 via Nuitee
S
Sara couple au
7
2026-04-02 via Nuitee
M
mustafa family_with_children tr
7
Pros:

Otelinin konumu iyi, üç yıldızlı bir otel olanaklarına sahip. Temizlik olarak da bir sorun yaşamadık. Sıcak ve soğuk su sebili koridorda bulunuyor, bunu ayrıca beğendim.

Cons:

Tesiste ya da yan binada sanıyorum tadilat vardı. Sabah 9’dan itibaren matkap çekiç seslerinden duramadık. Öğlen odamıza gelip bir iki saat dinlenip geziye devam etme üzerine planımızı yapmıştık ama sesten dolayı mümkün olmadı. Otelin bu durumu önceden bildirmesi gerekirdi. Yine geceleri çok rahatsız edici olmasa da yakınlardaki gece klüplerinden müzik sesleri gelebiliyor.

2026-04-02 via Nuitee
M
Magda - solo traveler solo_traveller gb
10
2026-04-02 via Nuitee
S
SEVCAN couple tr
7
Pros:

Location is perfect near is the boat quay , klarke quay , china town..

Helpfully staff

Cons:

Room is very small and bed is not comfortable

2026-04-01 via Nuitee
J
Joan family_with_children gb
8
Pros:

Location is great, appx 15 mins walk to quayside: appx 20 mins walk to Raffles Hotel-must visit for best Singapore Sling. If you turn left and left again when exiting hotel there are few bars and restaurants along the way which we discovered on last night of our 2nd stay in the 5 weeks we were away.

Cons:

Room on our second stay seemed really cramped, configuration wasn't as good as previous room, even though both rooms were superior/deluxe

2026-04-01 via Nuitee
K
Krishnakumar family_with_children au
7
2026-04-01 via Nuitee
X
Xiaoyun family_with_children jp
10
2026-03-31 via Nuitee
M
Melisa couple nz
10
Pros:

The location was so good, the hotel was nice and clean.

Cons:

There was ongoing renovation during our stay, with construction noise starting around 8 a.m. and continuing until 6 p.m. This made it difficult to sleep in or relax during the day.

2026-03-31 via Nuitee
R
Richelle family_with_children us
7
2026-03-31 via Nuitee
S
Samantha couple br
9
Recomendo!
Pros:

Próximo ao metrô!

Cons:

Não tinha garrafas de água no quarto, apenas um filtro no corredor.

2026-03-31 via Nuitee
M
Michael solo_traveller au
8
Good for an overnight stay
Pros:

Good position

Cons:

Small bed

2026-03-31 via Nuitee
M
Moritz couple de
8
Von außen unscheinbar, aber das Hotel hat alles was man braucht und liegt sehr gut.
2026-03-30 via Nuitee
G
Gabriel couple au
10
Pros:

Everything

2026-03-30 via Nuitee
I
Ibtesham family_with_children bd
8
Bus stop location
Pros:

Fantastic location to get Bus and MRT

Cons:

Biggest problem when we call for a ride puck up and drop off location of this hotel never accept. Because this hotel location exactly on Bus Stop.

2026-03-30 via Nuitee
S
Steven solo_traveller za
7
2026-03-30 via Nuitee
P
Paul solo_traveller fr
6
2026-03-30 via Nuitee
T
Tiger solo_traveller ch
8
2026-03-29 via Nuitee