The Quay Hotel

Hotels
8 (4361 reviews)
57 South Bridge Road , Singapore , sg

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room condition not optimal
No breakfast options

Categories

Cleanliness
7.64
Some reviews mention dirty carpets and old furniture.
Service
8.61
Staff is described as friendly and helpful.
Location
9.15
Great location, easy access to tourist destinations and transport.
Room Quality
7.6
Mixed reviews about room size and condition.
Amenities
8.13
Kettle and tea available, but no breakfast options.
Value for Money
8.09
Good value compared to other accommodations in Singapore.
Food and Beverage
6.64
No free breakfast offered.
Overall Experience
8.11
Overall, guests found it a decent hotel despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:25

Property Description

Central Location in the Heart of Singapore
Nestled within the Central Business District and Singapore River, The Quay Hotel offers a unique stay experience in a heritage building. With key MRT stations just a short distance away, exploring the city is convenient for our guests.

Modern Amenities for Comfort
Experience comfort in our air-conditioned rooms equipped with LCD cable TV, motion sensor lights, and private bathrooms featuring rain showers. Enjoy the convenience of free WiFi throughout the property, ensuring you stay connected during your visit.

Panoramic Views and Exceptional Service
Relax at our rooftop garden with stunning city views or seek assistance from our 24-hour front desk for various services. With a focus on guest satisfaction, The Quay Hotel aims to provide a memorable stay for every visitor. Book now for an unforgettable Singapore experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 4361 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 6.64
Overall Experience: 8.11
solo_traveller tw
5
2026-07-25 via Nuitee
J
Jochen family_with_children de
8
Für einen kurzen Stopover absolut okay, wenn auch recht teuer.
Pros:

Die Lage nahe Chinatown ist perfekt. Grundsätzlich sind die meisten Sachen fußläufig erreichbar.
Zimmer zweckmäßig gut eingerichtet und auch die Größe für zwei Personen ausreichend.

Cons:

Kein Frühstück im Haus verfügbar.

2026-07-24 via Nuitee
J
Jill solo_traveller nz
9
No frills pure comfort
Pros:

It's location to MRT, being small felt like home. Nothing fancy but met my needs. The staff were helpful and friendly.

2026-07-24 via Nuitee
M
Martina family_with_children it
10
Consigliato
Pros:

Personale molto gentile ed accogliente, hotel in posizione strategica. Sotto l’ingresso è presente la fermata del bus e a 10 minuti a piedi la metropolitana. Siamo arrivati a piedi al Marina Bay e sulla stessa strada si arriva a Chinatown.

Cons:

Dimensioni della camera piccole ma per un soggiorno breve si può fare

2026-07-24 via Nuitee
C
catherine family_with_children au
6
2026-07-24 via Nuitee
K
Karolina J. family_with_children pl
10
Krótki pobyt
Pros:

Bardzo dobra lokalizacja, bardzo miła obsługa, dobrze działające WiFi, przestronna łazienka, bardzo wygodne łóżko, bardzo dobrze działająca klimatyzacja

2026-07-23 via Nuitee
M
MARTA family_with_children es
9
Pros:

La ubicación es perfecta, se puede visitar todo caminando.

2026-07-23 via Nuitee
F
Fleur couple nl
9
Goed verblijf, wat verbeterpunten
Pros:

Top locatie, goede isolatie en airco werkt fantastisch.

Cons:

Taxi is ontzettend duur. Via grab/ gojek betaal je 1/3e van de hotelprijs!!!! En wij moesten alsnog 20 minuten wachten op de taxi omdat die niet klaarstond zoals wel besproken was. Taxichauffeur was wel heel aardig en reed fijn!
Bedden zijn te kort als je 1,80 meter bent of langer, mijn vriend zijn voeten hingen over het bed. Personeel bij de receptie is prima maar kan wat mij betreft een vriendelijkere/ meer geïnteresseerde houding aannemen.

2026-07-22 via Nuitee
D
Desirée couple es
10
2026-07-22 via Nuitee
M
Marita family_with_children no
7
2026-07-22 via Nuitee
A
Abi couple ie
8
2026-07-22 via Nuitee
M
Mateusz family_with_children pl
10
2026-07-21 via Nuitee
M
Mateusz family_with_children pl
10
2026-07-21 via Nuitee
B
Brenda couple au
8
Great location, very helpful staff
Pros:

Location staff room clean

Cons:

A bit smaller than we anticipated

2026-07-21 via Nuitee
C
Carlos solo_traveller es
7
Pros:

La ubicación es excelente. Saliendo a la derecha hay un paseo por el río que te lleva a Gardens by the bay.

Cons:

La habitación olía un poco mal.
Toalla rotas.

2026-07-21 via Nuitee
C
Carole family_with_children ch
8
Fait le job.
Pros:

La localisation est le principal point fort de cet hôtel, à mi chemin entre le quartier colonial et Chinatown.
Clim efficace et accès à une machine à laver bien utile.
Fontaine à eau dans le couloir.

Cons:

Petit hôtel un peu vieillot avec structure réduite : ameublement minimaliste (1 seule chaise par chambre) pas de petit déjeuner sur place (accord avec un hôtel proche).
Pour avoir une chambre triple, il faut payer un supplément. L’hôtel fait une différence entre matelas (tout fin, à même le sol et sans couette) et lit supplémentaire facturé beaucoup plus cher. Les deux options ne nous avaient pas été présentées à la réservation. Un peu bizarre à mon avis.
Late Check-out facturé à l’heure.

2026-07-20 via Nuitee
O
Oba solo_traveller jp
9
2026-07-20 via Nuitee
T
Tomasz family_with_children au
7
Basic, good-value accommodation in Singapore
Pros:

Location (easy walk to Marina Bay promenade and Gardens by the Bay), fast check-in

Cons:

Basic (our second bed was just a futon), dated rooms but still comfortable

2026-07-19 via Nuitee
N
Nathalie family_with_children be
9
Lohnt sich. Sehr gute Lage und Preis/Leistung stimmt.
Pros:

Die Lage des Hotels ist top. Zimmer ohne Fenster also kein Straßenlärm. Betten und Kopfkissen sind komfortabel.
Am letzten Tag kann das Gepäck kostenfrei aufbewahrt werden.

Cons:

In den Zimmern liegt Teppichboden. Die Klimaanlage ist relativ laut, was mit Ohrenstopfen aber nicht zu schlimm ist.

2026-07-19 via Nuitee
C
Caleb couple au
5
2026-07-19 via Nuitee