Lofts Azul Pastel

Hotels
9.3 (108 reviews)
Rua do Pasteleiro Nº12 , Horta , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Great views
Cons:
Poor cleanliness
Unsatisfactory service

Categories

Cleanliness
8.43
Multiple mentions of poor cleanliness, particularly in furniture and surfaces.
Service
9.4
Some positive mentions but significant criticism about breakfast service.
Location
10
Generally good location with good access to Horta.
Room Quality
8.44
Criticism regarding the condition of furniture and overall lack of amenities.
Amenities
9.39
Decent amenities but issues with kitchen equipment and cleanliness.
Value for Money
9.92
Some reviews indicate better value for other hotels despite high expectations.
Food and Beverage
8.88
Breakfast was convenient but lacked freshness and variety.
Overall Experience
9.93
Mixed feelings leading to an overall disappointing experience for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:16

Property Description

Luxury Accommodation in Horta

Modern Amenities: Enjoy a fully equipped kitchen, flat-screen TV, and a private bathroom with sea views and a walk-in shower.

Delicious Dining: Indulge in fresh pastries and fruits for breakfast, with the option for in-room dining. Unwind at the coffee shop, bar, and lounge.

Relaxation Galore: Take advantage of the outdoor fireplace, picnic area, and terrace with mountain views for a truly relaxing stay.

Book your stay at Lofts Azul Pastel now for a memorable experience in Horta!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 3 years old stay for free when using an available extra bed.
    People 4 years old and over stay for € 38 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 108 reviews
Cleanliness: 8.43
Service: 9.4
Location: 10
Room Quality: 8.44
Amenities: 9.39
Value for Money: 9.92
Food and Beverage: 8.88
Overall Experience: 9.93
T
Tiago • family_with_children • pt
9
Perfect Stay
Pros:

Our stay at this hotel was great. Everything was very good, the Staff (Rui) was very helpful, the breakfast was also very good. We had the sea view from our apartment and it was a delight waking up in the morning having that view. We will come back and we recommend this place.

2026-02-13 • via Nuitee
R
Raquel • family_with_children • pt
10
Pros:

Espaçoso, muito boa decoração, vista excepcional!

Cons:

Nada em particular, fica só a dica de que podia ter panos da loiça para secar e um pano para limpar a mesa e a bancada.

2026-01-20 • via Nuitee
K
kevin • solo_traveller • be
10
Pros:

Alles was perfect. Ook geweldige en vriendelijke eigenaar

2026-01-19 • via Nuitee
M
Massimo Carlo • solo_traveller • it
8
Piacevole
Pros:

Vista mare molto bella

Cons:

Mi piacerebbe che l'isola avesse trasporti pubblici migliori, specie da e per aeroporto, per evitare taxi o noleggi

2026-01-09 • via Nuitee
J
jeanne • couple • us
8
Fantastic view of the ocean. Large room, helpful staff.
Pros:

Wonderful view of the ocean from the room. Felt like you were on a boat! could hear the crashing waves. Really special. Room was large with big windows and had a kitchenette. Helpful staff -- there to greet you and show you around the room. Easy checkout. Large space for parking. Nice breakfast provided the night before left conveniently right in your fridg - mix of yoghurts, breads, meats/cheese, juice.

Cons:

A few tips but really, nothing major -- Ideally could use more light in the bathroom, a nightstand next to the bed and a winner would be a toaster in the kitchen :). I'd remove the shelving on the walls as it's not functional and is in the way. The chairs could use some spot cleaning. The cleaning supplies that were used caused a strong odor -- I vented the apartment with the great windows and let the sea air come in but something less noticeable would be better. The turn into the driveway needs some care given that you need to watch for those leaving

2025-12-17 • via Nuitee
F
Francisco • solo_traveller • pt
5
Dececionante: acabei por não ficar alojado
Pros:

É verdade que o Hotel Azul Pastel tem vista de mar, mas, sendo o Faial uma ilha, quase todos os alojamentos a têm. A localização não é propriamente central: fica a cerca de 2,4 km da Horta, o que obriga a carro para praticamente tudo.

Cons:

O que realmente me levou a não permanecer foi o serviço. O pequeno-almoço anunciado no Booking nada tem a ver com o que se entende por “pequeno-almoço incluído”. Na prática, é deixado no quarto na tarde do dia anterior, quando alguém passa para limpar, e consiste apenas em pão (que no dia seguinte está tudo menos fresco) e dois croissants.

No meu caso, o “pequeno-almoço para duas pessoas” resumia-se a quatro fatias de queijo, duas de fiambre e duas de presunto e isto para o dia seguinte. Não há qualquer frescura, variedade ou atenção ao hóspede.

Decidi, por isso, não ficar as quatro noites reservadas. Preferi perder o valor pago e mudar-me para um hotel de quatro estrelas em frente à marina, com melhor serviço e, ironicamente, mais barato.

2025-11-23 • via Nuitee
I
Inês • solo_traveller • pt
9
2025-11-14 • via Nuitee
J
Joanna • extended_group • pl
5
2025-11-01 • via Nuitee
M
Marc • couple • de
9
2025-10-29 • via Nuitee
Y
Yves • couple • fr
8
2025-10-27 • via Nuitee
L
leopoldo • couple • it
7
Pros:

posizione

Cons:

la pulizia di sedie e divani molto carente

2025-10-27 • via Nuitee
M
Micheline • couple • fr
9
Agréable surprise
Pros:

L'appartement est bien conforme aux photos et à la description. Il est face à l'océan, est très bien équipé et il y a un parking privé
Le petit déjeuner est copieux et réapprovisionné tous les jours.
Notre hôte était super sympa nous avons pu dîner au restaurant, sans réservation et malgré l'heure tardive

2025-10-21 • via Nuitee
D
Denis • family_with_children • ch
7
Pros:

Frühstück im Zimmer sehr gut. Aussicht, Parkplatz und nähe zur Stadt.

Cons:

Boden nicht so sauber, Kühlschrank sehr laut in der Nacht.

2025-10-16 • via Nuitee
H
HenryLisa • couple • us
10
Pros:

Great location and breakfast

Cons:

Shelf on bedroom is too low that can easily hit head. Be careful.

2025-10-15 • via Nuitee
M
Mirjam • couple • de
6
Bestimmt schon bessere Zeiten gehabt
Pros:

Fußläufig nach Horta erreichbar, Parkplatz vorhanden
hervorzuheben ist der wohl selbst gebackene Kuchen, der jeden Tag bereit gestellt wurde.

Cons:

Als erstes sah ich die Betten und konnte nicht fassen, dass die Decke keinen Bettüberzug hatte. Sie lag auf einem Laken. Also Decke beiseite.
Die Couch und Stühle sind mit Flecken übersät. Zum Glück hatte ich die Flugzeugdecke mit. Die Couch war wirklich eklig.!
Es gibt keine Schränke um den Koffer auszupacken. Nur 5 Bügel und 1 Regal mit 2 Fächern.
Die Fenster schmutzig, keine Vorhänge. Mussten immer Rollo unten lassen, da das Zimmer so ungünstig lag, dass Jeder vorbei lief, praktisch durch unser Zimmer lief.
Ich hatte das Hotel gewählt, um einmal auf der Rundreise Fruhstück dabei zu haben. Ja ist dabei. Wird, inklusive Brötchen, den Tag vorher ins Zimmer bzw. in den Kühlschrank getan. Marmelade, Butter, Honig, Käse und Wurst. Ein Youghurt., ein Obstteil, 2 Eier, Espressomaschinen vorhanden.
Es wird mit Küche beworben. Ausstattung sehr mangelhaft. Die Pfanne war so klein und zerkratzt, da hat das Rührei sich geweigert gebraten zu werden.
Nudeln und Tomatensauce geht.
Wir waren sehr enttäuscht und würden das Hotel nicht noch einmal wählen

2025-10-13 • via Nuitee
D
Dominique • family_with_children • fr
8
Pros:

Appartement très agréable vue sur océan. Parking.
Personnel disponible et à l'écoute.
Je recommande

Cons:

Un petit peu éloigné du centre ville d Horta

2025-10-13 • via Nuitee
H
Hanna • couple • il
9
Pros:

A nice small hotel of suites in a good location.
Breakfast is brought to the room in the afternoon before.

Cons:

The standing shower is too small.

2025-10-08 • via Nuitee
C
Christian • couple • de
10
Pros:

Awesome view, delicious diner and very nice stuff. What a great time here.

2025-10-05 • via Nuitee
L
Laurence • family_with_children • fr
7
Bien pour 2 ou 3 nuits
Pros:

L'emplacement, l'espace dans le studio.

Cons:

Les tiges permettant de tenir les fenêtres ouvertes étaient quasiment toutes cassées.
Nous aurions aimé ne pas avoir à écraser une grosse blatte !!!

2025-10-05 • via Nuitee
K
Klaus • couple • de
8
2025-09-20 • via Nuitee