Namaste Palace Hotel, Norwich City Centre

Hotels
OYO Rooms
7 (845 reviews)
139 Queens Road , Norwich , gb

Children allowed

Facilities

Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food quality
Cons:
Unclean bedding
Noisy rooms
Poor room quality
Value for money concerns

Categories

Cleanliness
5.08
Reviews indicated unclean bedding and poor shower facilities.
Service
8.55
General sentiment of staff being helpful and friendly.
Location
8.59
Perfect location in the center of town.
Room Quality
6.54
Mixed reviews on room quality, with mentions of small or inadequate rooms.
Amenities
7.07
Basic facilities provided, but some missing items like hairdryer and towels.
Value for Money
5.03
Concerns raised about the price being too high for quality offered.
Food and Beverage
8.08
Praise for restaurant quality and food offered.
Overall Experience
7.05
General sentiment focuses on convenience and cleanliness with some major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:07

Property Description

Luxurious Accommodation
Namaste Palace Hotel, located in Norwich, offers a luxurious stay just 900 meters from Norwich City Football Club. Each room is equipped with a flat-screen TV, complimentary vegetarian breakfast, and tea/coffee making facilities.

Convenient Amenities
Enjoy free WiFi throughout the property and the convenience of having towels, linen, and toiletries included in your stay. Parking is available for an additional charge, ensuring a hassle-free experience for guests with limited spaces.

Prime Location
Situated near Norwich Cathedral and UEA, with Norwich International Airport just 6 km away, Namaste Palace Hotel is the perfect choice for travelers seeking comfort and convenience in Norwich.

Book your stay at Namaste Palace Hotel now for an unforgettable experience in Norwich.

Important information:

Please note that the breakfast is a Tea/coffee basket which is in the rooms ready for you upon arrival.

At Namste Palace Hotel, we're here to make your stay as seamless as possible. Our standard check-in hours are from 15:00 to 21:30, and check-out time is by 11:00 am. Any early or late check-ins and checkouts beyond the standard mentioned hours are possible with prior notice and subject to availability, and may incur additional charges. Thank you for your understanding and cooperation in ensuring a smooth experience for all our guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 845 reviews
Cleanliness: 5.08
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 7.07
Value for Money: 5.03
Food and Beverage: 8.08
Overall Experience: 7.05
P
Patricie solo_traveller ca
8
Cheap and cheerful!
Pros:

I was able to check in early.
The restaurant, which is part of the hotel was great! Staff very nice and accommodating

Cons:

The cleanliness and hygiene standards need improvement

2026-05-23 via Nuitee
B
Baniya solo_traveller gb
10
Pros:

Near to all station

Cons:

Location

2026-05-21 via Nuitee
J
John solo_traveller gb
10
Warm but clean
Pros:

Really clean & well organised room. Checkout is 11am - relaxed & later than many. Shower, Tv kette coffee & wifi all worked.

Cons:

Radiator thermostat was broken so the radiator was continuously on.

2026-05-21 via Nuitee
R
Roman solo_traveller gb
7
2026-05-19 via Nuitee
G
Gemma couple gb
8
Good for a night, I’ve stayed elsewhere at a much higher standard for £37 including a private bathroom.
Pros:

Comfortable bed and good facilities. The staff member we interacted with was pleasant and helpful.

Cons:

Cleanliness in the shared bathroom, two were modern whereas one needed upgraded. Mouldy bins and stains.

2026-05-19 via Nuitee
A
Alex solo_traveller gb
10
Pros:

The staff and property were gorgeous and hospitable! The place was kept clean all week and the food was wonderful! 10/10 I would recommend to everyone I know!!

Cons:

There were some young ladz (other guests in the room next door) who made quite a bit of noise all night but this was not the fault of the staff at the hotel. Overall, a great experience apart from the LADZ.

2026-05-18 via Nuitee
M
malavanti couple gb
7
2026-05-17 via Nuitee
W
Wioleta solo_traveller gb
10
Nice place , I will recommend 💜
Pros:

Price

Cons:

NA

2026-05-16 via Nuitee
M
Mark solo_traveller gb
5
2026-05-12 via Nuitee
S
Shahzadi solo_traveller gb
10
Really Good
Pros:

It’s was really good

Cons:

N/A

2026-05-09 via Nuitee
W
William solo_traveller gb
10
Exceptional
Pros:

Great people

Cons:

Great facilities

2026-05-08 via Nuitee
C
Clive solo_traveller gb
8
2026-05-07 via Nuitee
D
Dina solo_traveller gb
6
Pros:

All ok

Cons:

I washed my hair but no hairdrier

2026-05-06 via Nuitee
W
William solo_traveller gb
10
2026-05-06 via Nuitee
S
Suzanna family_with_children gb
10
Value for money - great room
Pros:

Lovely, clean room with thoughtful touches like complimentary chocolate bars and bottled water—it really made the stay feel special. Excellent value for money. We only wish we had tried the restaurant downstairs, as the food smelled absolutely amazing!

2026-05-03 via Nuitee
M
Macaulay solo_traveller gb
10
2026-04-27 via Nuitee
P
peter solo_traveller gb
8
Good stay
Pros:

Nicely situated for the bus station short walk into the city and a fair price

Cons:

Only the one thing we
could not get hold of anyone to check in stood about on the street maybe could do with key safes for self check in and someone who answers the phone

2026-04-22 via Nuitee
L
Lucca solo_traveller pt
5
2026-04-21 via Nuitee
A
abagail solo_traveller gb
2
2026-04-20 via Nuitee
D
Dwaine family_with_children gb
10
2026-04-19 via Nuitee