Namaste Palace Hotel, Norwich City Centre

Hotels
OYO Rooms
7 (814 reviews)
139 Queens Road , Norwich , gb

Children allowed

Facilities

Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food quality
Cons:
Unclean bedding
Noisy rooms
Poor room quality
Value for money concerns

Categories

Cleanliness
5.08
Reviews indicated unclean bedding and poor shower facilities.
Service
8.55
General sentiment of staff being helpful and friendly.
Location
8.59
Perfect location in the center of town.
Room Quality
6.54
Mixed reviews on room quality, with mentions of small or inadequate rooms.
Amenities
7.07
Basic facilities provided, but some missing items like hairdryer and towels.
Value for Money
5.03
Concerns raised about the price being too high for quality offered.
Food and Beverage
8.08
Praise for restaurant quality and food offered.
Overall Experience
7.05
General sentiment focuses on convenience and cleanliness with some major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:07

Property Description

Luxurious Accommodation
Namaste Palace Hotel, located in Norwich, offers a luxurious stay just 900 meters from Norwich City Football Club. Each room is equipped with a flat-screen TV, complimentary vegetarian breakfast, and tea/coffee making facilities.

Convenient Amenities
Enjoy free WiFi throughout the property and the convenience of having towels, linen, and toiletries included in your stay. Parking is available for an additional charge, ensuring a hassle-free experience for guests with limited spaces.

Prime Location
Situated near Norwich Cathedral and UEA, with Norwich International Airport just 6 km away, Namaste Palace Hotel is the perfect choice for travelers seeking comfort and convenience in Norwich.

Book your stay at Namaste Palace Hotel now for an unforgettable experience in Norwich.

Important information:

Please note that the breakfast is a Tea/coffee basket which is in the rooms ready for you upon arrival.

At Namste Palace Hotel, we're here to make your stay as seamless as possible. Our standard check-in hours are from 15:00 to 21:30, and check-out time is by 11:00 am. Any early or late check-ins and checkouts beyond the standard mentioned hours are possible with prior notice and subject to availability, and may incur additional charges. Thank you for your understanding and cooperation in ensuring a smooth experience for all our guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 814 reviews
Cleanliness: 5.08
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 7.07
Value for Money: 5.03
Food and Beverage: 8.08
Overall Experience: 7.05
Y
Yozza Hughes solo_traveller gb
8
Pros:

Very clean and well presented rooms and great location for city centre

Cons:

Road noise but the hotels fault and nothing ear plugs can't solve

2026-03-07 via Nuitee
S
Stan Mick solo_traveller gb
5
Pros:

The room was okay but sadly found bug in the room

Cons:

The bug found wasn't what I expected

2026-03-06 via Nuitee
M
Maria family_with_children gb
9
Good value, comfortable
Pros:

Good clean modern room with tv and tea and coffee, comfy bed, central, decent shower.

Cons:

Bit hot for my liking, thermostat didn't do much, ended up with open window at night.

2026-03-06 via Nuitee
L
Lewis solo_traveller gb
10
Comfortable stay
Pros:

Clean room

2026-03-05 via Nuitee
K
Kit couple gb
1
A terrible experience.
Cons:

We had a terrible experience that lasted only a couple of hours before we felt like we had no choice but to check out and find a different hotel.

We were surprised with the room; it was lacking curtains and there were hairs left all the over bed and on the water bottles. The room next to us were having very loud sex and it sounded like it was different guests over the two hours that we bothered to stay for, leading us to suspect that they may be a sex worker. I am disappointed and left feeing deeply uncomfortable and unsafe.

When this was raised with the company, we only received an apology that seemed to us to be written by AI.

2026-03-03 via Nuitee
D
Deborah solo_traveller gb
7
2026-03-01 via Nuitee
P
Pauline family_with_children gb
4
Friendly but information lost in translation and didn't appreciate other guests music and chatter
Pros:

The restaurant downstairs is beautiful and the menu is excellent

Cons:

Signposting is poor. It's not clear where to enter to go to the hotel. You have to go to the restaurant and wait for someone to be free to book you in. There's no formal reception area. The staff member was very friendly but his English was not clear, so it was difficult to communicate clearly with him. The rooms have thin walls so it's possible to hear the guests music and conversation in neighbouring rooms. The blind in the room was broken, so people could see into the room from the busy street below. The room was not advertised as having a shared bathroom. I could have found an ensuite room close by for a similar price. Parking opposite the hotel overnight is free, but despite asking by email and in person, this information was not conveyed. Otherwise the room and shared bathroom was clean. The hotel is in a good location.

2026-02-28 via Nuitee
N
Neuver solo_traveller gb
9
2026-02-27 via Nuitee
J
Johnson couple gb
5
2026-02-26 via Nuitee
A
Asamau solo_traveller gb
10
Perf for placement at nnuh hospital
Pros:

Its literally 5 mins away from all the shops and in town. Perf location plus they basically clean ur room everyday which is a bonus cuz i stayed for 2 months.

Cons:

Liked everything tbh

2026-02-26 via Nuitee
S
Scott couple gb
8
2026-02-26 via Nuitee
G
Gareth family_with_children gb
7
2026-02-23 via Nuitee
G
Graham solo_traveller gb
8
very good
Pros:

simple process, clean room

Cons:

nothing

2026-02-13 via Nuitee
G
Graham solo_traveller gb
8
very good
Pros:

good, clean

Cons:

nothing comes to mind

2026-02-13 via Nuitee
T
Tiago couple gb
10
2026-02-10 via Nuitee
C
Celia couple es
6
Hace el servicio
Pros:

Buena ubicación y hace el servicio

Cons:

Faltaban toallas, secador. Las pedimos y no nos las dieron

2026-02-08 via Nuitee
A
Augusta Nneoma solo_traveller gb
9
I really enjoyed my stay
Pros:

Everything

Cons:

Nothing

2026-01-29 via Nuitee
M
Martin family_with_children gb
8
Excellent for the price
Pros:

For the price, I really have no complaints.

Cons:

It was a shared bathroom, but I knew that before I got there. There were no staff around, other than for pre-arranged check in, so I was nervous that problems with the key card may stop me from entering the hotel and my room. I need not have been nervous - there were no problems with the key card.

2026-01-27 via Nuitee
L
Lucy couple gb
7
2026-01-20 via Nuitee
S
Sohaila couple gb
1
2026-01-20 via Nuitee