Namaste Palace Hotel, Norwich City Centre

Hotels
OYO Rooms
7 (864 reviews)
139 Queens Road , Norwich , gb

Children allowed

Facilities

Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food quality
Cons:
Unclean bedding
Noisy rooms
Poor room quality
Value for money concerns

Categories

Cleanliness
5.08
Reviews indicated unclean bedding and poor shower facilities.
Service
8.55
General sentiment of staff being helpful and friendly.
Location
8.59
Perfect location in the center of town.
Room Quality
6.54
Mixed reviews on room quality, with mentions of small or inadequate rooms.
Amenities
7.07
Basic facilities provided, but some missing items like hairdryer and towels.
Value for Money
5.03
Concerns raised about the price being too high for quality offered.
Food and Beverage
8.08
Praise for restaurant quality and food offered.
Overall Experience
7.05
General sentiment focuses on convenience and cleanliness with some major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:07

Property Description

Luxurious Accommodation
Namaste Palace Hotel, located in Norwich, offers a luxurious stay just 900 meters from Norwich City Football Club. Each room is equipped with a flat-screen TV, complimentary vegetarian breakfast, and tea/coffee making facilities.

Convenient Amenities
Enjoy free WiFi throughout the property and the convenience of having towels, linen, and toiletries included in your stay. Parking is available for an additional charge, ensuring a hassle-free experience for guests with limited spaces.

Prime Location
Situated near Norwich Cathedral and UEA, with Norwich International Airport just 6 km away, Namaste Palace Hotel is the perfect choice for travelers seeking comfort and convenience in Norwich.

Book your stay at Namaste Palace Hotel now for an unforgettable experience in Norwich.

Important information:

Please note that the breakfast is a Tea/coffee basket which is in the rooms ready for you upon arrival.

At Namste Palace Hotel, we're here to make your stay as seamless as possible. Our standard check-in hours are from 15:00 to 21:30, and check-out time is by 11:00 am. Any early or late check-ins and checkouts beyond the standard mentioned hours are possible with prior notice and subject to availability, and may incur additional charges. Thank you for your understanding and cooperation in ensuring a smooth experience for all our guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 864 reviews
Cleanliness: 5.08
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 7.07
Value for Money: 5.03
Food and Beverage: 8.08
Overall Experience: 7.05
W
West solo_traveller gb
7
Pros:

Room was clean staff was helpful wifi and tv

2026-06-03 via Nuitee
P
Paul solo_traveller gb
8
2026-06-02 via Nuitee
C
Claudia solo_traveller au
7
2026-05-31 via Nuitee
A
Alan couple gb
7
Very good, only thing I would say was we left our new apple phone charger in the room so hopefully they will send it to
Pros:

Clean tidy and friendly

Cons:

Nothing all was good

2026-05-31 via Nuitee
C
Charlotte solo_traveller gb
5
2026-05-30 via Nuitee
J
Jasmine solo_traveller gb
5
2026-05-28 via Nuitee
T
Teresa couple gb
7
The room was very nice. The staff were very accommodating and fixed the radiator while we're there.
2026-05-28 via Nuitee
C
Claudia couple gb
2
Muggy room, unhelpful staff, unclean floors and no way I’m coming back
Pros:

Close to a big Sainsbury’s. Safe area. Easy to reach.

Cons:

The radiator was on in 30°C+ weather and could not be switched off. When we called the front desk because there was no one around after the door was opened for us, they called back after an hour from not picking up and I told them about the radiator issue and the fact that although two adults were booked, only 1 towel had been provided and they said they’d fix it. An hour later when we got back to the hotel, nothing had been fixed so I called again and they picked up and said sorry and would be right there. They did not come for 30 minutes and we had to leave for dinner reservations. Once we got back, they had provided one more towel and the solution to a broken radiator in 30°C muggy heat room was to crack open the window.
The room was also so dusty that our socks turned black and the bathroom had a couple of bugs scuttling around, not to mention the limescale on the toilet.

2026-05-26 via Nuitee
C
Chidinma solo_traveller gb
10
2026-05-26 via Nuitee
L
Lee family_with_children gb
6
2026-05-25 via Nuitee
P
Paul solo_traveller gb
7
Really clean
Pros:

Comfortable

2026-05-25 via Nuitee
T
Thomas solo_traveller gb
6
Basic but fine
Pros:

Fairly good location, a manageable walk into the city centre and maybe 20 minutes from the Cathedral and/or train station. Decent shower (glad I booked an en suite room). Bed fairly comfortable. I was very glad of the fan provided in the room over a very hot weekend.

Cons:

Odd set up as a set of rooms above a restaurant - very faint smell of Indian food about the place. Thin walls meaning I could hear what neighbours were getting up to. Room not as clean as it could have been. Fresh towels daily but bedding not changed.

2026-05-25 via Nuitee
P
Patricie solo_traveller ca
8
Cheap and cheerful!
Pros:

I was able to check in early.
The restaurant, which is part of the hotel was great! Staff very nice and accommodating

Cons:

The cleanliness and hygiene standards need improvement

2026-05-23 via Nuitee
B
Baniya solo_traveller gb
10
Pros:

Near to all station

Cons:

Location

2026-05-21 via Nuitee
J
John solo_traveller gb
10
Warm but clean
Pros:

Really clean & well organised room. Checkout is 11am - relaxed & later than many. Shower, Tv kette coffee & wifi all worked.

Cons:

Radiator thermostat was broken so the radiator was continuously on.

2026-05-21 via Nuitee
R
Roman solo_traveller gb
7
2026-05-19 via Nuitee
G
Gemma couple gb
8
Good for a night, I’ve stayed elsewhere at a much higher standard for £37 including a private bathroom.
Pros:

Comfortable bed and good facilities. The staff member we interacted with was pleasant and helpful.

Cons:

Cleanliness in the shared bathroom, two were modern whereas one needed upgraded. Mouldy bins and stains.

2026-05-19 via Nuitee
A
Alex solo_traveller gb
10
Pros:

The staff and property were gorgeous and hospitable! The place was kept clean all week and the food was wonderful! 10/10 I would recommend to everyone I know!!

Cons:

There were some young ladz (other guests in the room next door) who made quite a bit of noise all night but this was not the fault of the staff at the hotel. Overall, a great experience apart from the LADZ.

2026-05-18 via Nuitee
M
malavanti couple gb
7
2026-05-17 via Nuitee
W
Wioleta solo_traveller gb
10
Nice place , I will recommend 💜
Pros:

Price

Cons:

NA

2026-05-16 via Nuitee