Namaste Palace Hotel, Norwich City Centre

Hotels
OYO Rooms
7 (873 reviews)
139 Queens Road , Norwich , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
Bar
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food quality
Cons:
Unclean bedding
Noisy rooms
Poor room quality
Value for money concerns

Categories

Cleanliness
5.08
Reviews indicated unclean bedding and poor shower facilities.
Service
8.55
General sentiment of staff being helpful and friendly.
Location
8.59
Perfect location in the center of town.
Room Quality
6.54
Mixed reviews on room quality, with mentions of small or inadequate rooms.
Amenities
7.07
Basic facilities provided, but some missing items like hairdryer and towels.
Value for Money
5.03
Concerns raised about the price being too high for quality offered.
Food and Beverage
8.08
Praise for restaurant quality and food offered.
Overall Experience
7.05
General sentiment focuses on convenience and cleanliness with some major concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:07

Property Description

Luxurious Accommodation
Namaste Palace Hotel, located in Norwich, offers a luxurious stay just 900 meters from Norwich City Football Club. Each room is equipped with a flat-screen TV, complimentary vegetarian breakfast, and tea/coffee making facilities.

Convenient Amenities
Enjoy free WiFi throughout the property and the convenience of having towels, linen, and toiletries included in your stay. Parking is available for an additional charge, ensuring a hassle-free experience for guests with limited spaces.

Prime Location
Situated near Norwich Cathedral and UEA, with Norwich International Airport just 6 km away, Namaste Palace Hotel is the perfect choice for travelers seeking comfort and convenience in Norwich.

Book your stay at Namaste Palace Hotel now for an unforgettable experience in Norwich.

Important information:

Please note that the breakfast is a Tea/coffee basket which is in the rooms ready for you upon arrival.

At Namste Palace Hotel, we're here to make your stay as seamless as possible. Our standard check-in hours are from 15:00 to 21:30, and check-out time is by 11:00 am. Any early or late check-ins and checkouts beyond the standard mentioned hours are possible with prior notice and subject to availability, and may incur additional charges. Thank you for your understanding and cooperation in ensuring a smooth experience for all our guests.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 873 reviews
Cleanliness: 5.08
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 7.07
Value for Money: 5.03
Food and Beverage: 8.08
Overall Experience: 7.05
S
Samantha couple gb
8
2026-06-25 via Nuitee
M
mary solo_traveller gb
4
Pros:

Clean room

Cons:

Waited 25 minutes for someone to answer the door had to go into the resturant to get someone to let me in, despite calling their phone line.
Room was too hot to sleep in even with window open left early booked inzo another hotel

2026-06-21 via Nuitee
L
Louis solo_traveller gb
9
Pros:

Love the cleanliness of the place

Cons:

Nothing was ok with everything

2026-06-19 via Nuitee
C
Chris solo_traveller gb
6
It does what it says on the tin.
Pros:

Really good value for money, nothing special, would I use it again? Yes

Cons:

I think my room must have been over a kitchen, woken up at 5am by what sounded like cupboard doors being opened and closed noisily, carried on intermittently till mid morning.

2026-06-14 via Nuitee
F
Farkhod solo_traveller uz
1
2026-06-12 via Nuitee
F
Farkhod solo_traveller uz
1
2026-06-12 via Nuitee
M
Media solo_traveller gb
7
2026-06-11 via Nuitee
M
Miglius couple gb
10
2026-06-09 via Nuitee
G
Grabauskas solo_traveller gb
8
2026-06-07 via Nuitee
W
West solo_traveller gb
7
Pros:

Room was clean staff was helpful wifi and tv

2026-06-03 via Nuitee
P
Paul solo_traveller gb
8
2026-06-02 via Nuitee
A
Alan couple gb
7
Very good, only thing I would say was we left our new apple phone charger in the room so hopefully they will send it to
Pros:

Clean tidy and friendly

Cons:

Nothing all was good

2026-05-31 via Nuitee
C
Claudia solo_traveller au
7
2026-05-31 via Nuitee
C
Charlotte solo_traveller gb
5
2026-05-30 via Nuitee
J
Jasmine solo_traveller gb
5
2026-05-28 via Nuitee
T
Teresa couple gb
7
The room was very nice. The staff were very accommodating and fixed the radiator while we're there.
2026-05-28 via Nuitee
C
Claudia couple gb
2
Muggy room, unhelpful staff, unclean floors and no way I’m coming back
Pros:

Close to a big Sainsbury’s. Safe area. Easy to reach.

Cons:

The radiator was on in 30°C+ weather and could not be switched off. When we called the front desk because there was no one around after the door was opened for us, they called back after an hour from not picking up and I told them about the radiator issue and the fact that although two adults were booked, only 1 towel had been provided and they said they’d fix it. An hour later when we got back to the hotel, nothing had been fixed so I called again and they picked up and said sorry and would be right there. They did not come for 30 minutes and we had to leave for dinner reservations. Once we got back, they had provided one more towel and the solution to a broken radiator in 30°C muggy heat room was to crack open the window.
The room was also so dusty that our socks turned black and the bathroom had a couple of bugs scuttling around, not to mention the limescale on the toilet.

2026-05-26 via Nuitee
C
Chidinma solo_traveller gb
10
2026-05-26 via Nuitee
L
Lee family_with_children gb
6
2026-05-25 via Nuitee
P
Paul solo_traveller gb
7
Really clean
Pros:

Comfortable

2026-05-25 via Nuitee