Sapa Relax Hotel & Spa

Hotels
9.3 (3920 reviews)
19A Dong Loi, Sapa Town, Lao Cai , Sa Pa , VN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Cleanliness issues
Minor maintenance required in some areas

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness positively, but a review indicated a mouldy bathroom.
Service
9.88
Several reviews highlight friendly and helpful staff.
Location
9.42
Many reviewers appreciated the location as being close to attractions.
Room Quality
9.07
Rooms are described as spacious and comfortable, with some minor issues noted.
Amenities
9.4
Guests enjoyed good amenities such as a breakfast spread and rooftop views.
Value for Money
9.56
Positive sentiments about exceptional value for stays.
Food and Beverage
8.91
Breakfast was praised, although some guests noted limited options.
Overall Experience
9.78
General sentiment toward the hotel experience was highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:03

Property Description

Tranquil Oasis in Sa Pa

Modern Comforts and Convenience
Sapa Relax Hotel & Spa offers air-conditioned rooms with free WiFi, a restaurant, and attentive room service. Each room is equipped with a fridge, minibar, and flat-screen TV for a comfortable stay.

Scenic Surroundings and Nearby Attractions
Situated near Sa Pa Lake and Sa Pa Stone Church, this hotel provides a peaceful retreat close to popular points of interest. Explore the area with ease and return to relaxation at Sapa Relax Hotel & Spa.

Exceptional Service and Amenities
With a 24-hour front desk, currency exchange, and a garden terrace, guests can enjoy convenience and comfort throughout their stay. Experience warm hospitality and book your stay at Sapa Relax Hotel & Spa today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 3920 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.07
Amenities: 9.4
Value for Money: 9.56
Food and Beverage: 8.91
Overall Experience: 9.78
D
Delia • couple • gb
10
Amazing stay, amazing location
Pros:

Everything was really nice. Our room was spacious, the bed was so comfy and big, good breakfast and the staff is 10/10. I wish we could have stayed here more

2026-10-31 • via Nuitee
Z
Zahi • family_with_children • il
9
2026-10-31 • via Nuitee
C
Corrie • couple • au
10
Pros:

Great property, spacious rooms and lovely attentive staff. It's a short walk from the Centre (Sun Plaza) and has lots of great shopping, bars and restaurants close by.

2026-10-31 • via Nuitee
A
Annalisa • couple • it
8
Ottimo soggiorno a SaPa consigliato, struttura pulita, confortevole, staff ok e buona colazione
Pros:

Colazione continentale molto buona a pagamento, staff ok, ottimo servizio lavanderia, alloggio pulito e in buona posizione. Provato servizio SPA con sconto 10% molto valido

Cons:

In alcune stanze odore di umido

2026-10-31 • via Nuitee
V
Vacaroiu Florin • family_with_children • ro
10
Foarte frumos!
Pros:

Hotel foarte primitor, oameni calzi la recepția, gata sa ajute intodeauna. Mic dejun foarte bun. Mulțumim!

2026-10-31 • via Nuitee
K
Kristy • couple • au
8
Fantastic location and enjoyable stay!
Pros:

A great hotel in an excellent location in Sapa. The rooms were very spacious and, while a little dated, were clean and comfortable. The staff were all incredibly lovely and accommodating, particularly with storing my luggage while I was away on a trek. Breakfast was excellent, with plenty of choice and lots of fresh options. Would definitely recommend staying here!

2026-10-30 • via Nuitee
M
M.ariaL • family_with_children • it
8
Pros:

Posizione centralissima
Colazione molto buona sia dolce che salata.
Personale disponibile: ci hanno aperto alle 3 di mattina e hanno organizzato un tour per noi in meno di mezz'ora la mattina seguente

Cons:

Pulizia da migliorare.
Climatizzatore centralizzato: faceva un pò freddo e non era possibile modificare la temperatura.

2026-10-30 • via Nuitee
M
Mouna • couple • fr
10
Pros:

I had a wonderful stay at Relax Spa Hotel in Sapa. The hotel was very clean, comfortable and well maintained. Everything was perfect for a relaxing stay.

I particularly appreciated the complimentary breakfast offered during my stay, which was a lovely touch and made the experience even more enjoyable.

The staff were welcoming and helpful, and the overall atmosphere was very pleasant. I truly enjoyed my time here and would definitely recommend this hotel to anyone visiting Sapa.

Thank you for making my stay so enjoyable!

2026-10-30 • via Nuitee
J
Janice • extended_group • gb
9
2026-10-30 • via Nuitee
J
Johanna • couple • fr
10
Pros:

Très bien

Cons:

Rien

2026-10-30 • via Nuitee
H
Heather • family_with_children • gb
9
Great location
Pros:

Location was great as near to town. The staff were very friendly and helpful. We enjoyed the Sky Bar and ate a great breakfast one morning.
Very good value for money.

2026-10-30 • via Nuitee
D
Dov • family_with_children • il
10
Pros:

נוף מדהים. מיקום מרכזי. חדרים מרווחים צוות נפלא.

2026-10-29 • via Nuitee
S
Sophie • family_with_children • nl
10
Uitstekend en centraal gelegen hotel
Pros:

Hotel was heel centraal gelegen, maar alsnog in een vrij rustige straat. Alles was op loopafstand. Zeer vriendelijk personeel! Kregen zelfs gratis ontbijt aangeboden voor beide ochtenden. Zeer goed ontbijt! Heerlijke kamer met comfortabel bed.

Cons:

Bad in de badkamer was wat onhandig om in te douchen, halve badkamer werd nat doordat het douchegordijn maar een deel van het bad afschermde.

2026-10-29 • via Nuitee
T
Tamara • family_with_children • es
10
Just perfect!
Pros:

What we loved most was the staff’s hospitality. Everyone was incredibly kind, especially Ruby, a wonderful person who helped us so much.

The location is perfect, right in the centre of Sa Pa and close to the train station for the Fansipan cable car. It’s a very convenient place to stay.

The facilities are spotless, the beds are very comfortable and the breakfast was spectacular.

We would definitely stay here again! ❤️

Cons:

Everything was perfect.

2026-10-29 • via Nuitee
J
Jani • family_with_children • si
9
2026-10-29 • via Nuitee
T
Teddy • family_with_children • fr
8
Pros:

Superbe accueil du personnel !!!!

2026-10-29 • via Nuitee
A
Awa • extended_group • ch
10
2026-10-29 • via Nuitee
דרור מרלי • family_with_children • il
8
Pros:

צוות נפלא
מיקום פגז
ארוחת בוקר מצויינת

2026-10-28 • via Nuitee
J
Jameela • couple • qa
10
2026-10-28 • via Nuitee
J
JC • family_with_children • tw
10
2026-10-28 • via Nuitee