Sapa Relax Hotel & Spa

Hotels
9.3 (3430 reviews)
19A Dong Loi, Sapa Town, Lao Cai , Sa Pa , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Cleanliness issues
Minor maintenance required in some areas

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness positively, but a review indicated a mouldy bathroom.
Service
9.88
Several reviews highlight friendly and helpful staff.
Location
9.42
Many reviewers appreciated the location as being close to attractions.
Room Quality
9.07
Rooms are described as spacious and comfortable, with some minor issues noted.
Amenities
9.4
Guests enjoyed good amenities such as a breakfast spread and rooftop views.
Value for Money
9.56
Positive sentiments about exceptional value for stays.
Food and Beverage
8.91
Breakfast was praised, although some guests noted limited options.
Overall Experience
9.78
General sentiment toward the hotel experience was highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:03

Property Description

Tranquil Oasis in Sa Pa

Modern Comforts and Convenience
Sapa Relax Hotel & Spa offers air-conditioned rooms with free WiFi, a restaurant, and attentive room service. Each room is equipped with a fridge, minibar, and flat-screen TV for a comfortable stay.

Scenic Surroundings and Nearby Attractions
Situated near Sa Pa Lake and Sa Pa Stone Church, this hotel provides a peaceful retreat close to popular points of interest. Explore the area with ease and return to relaxation at Sapa Relax Hotel & Spa.

Exceptional Service and Amenities
With a 24-hour front desk, currency exchange, and a garden terrace, guests can enjoy convenience and comfort throughout their stay. Experience warm hospitality and book your stay at Sapa Relax Hotel & Spa today.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People 1 year old and over stay for VND 500,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 3430 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.07
Amenities: 9.4
Value for Money: 9.56
Food and Beverage: 8.91
Overall Experience: 9.78
S
Seth Stillman couple us
10
Pros:

Great hotel located right in the middle of Sapa town. The central locating gives you easy walking access to many restaurants, bars, and shops. The room is very large with all amenities included such as desk, refrigerator, table and chairs, air con, etc. Go ahead and get the breakfast included because it was very good every morning we were there. The spa is also top notch. A touch more expensive than some off the beaten path places but man is it worth it. Being able to get an affordable massage and red bath right below the lobby then walk about to your room is unbeatable. Great place to stay.

2026-03-07 via Nuitee
V
veronique family_with_children fr
9
Pros:

Personnel très accueillant et à l écoute. Très bien placé.

2026-03-07 via Nuitee
R
rafi solo_traveller il
9
Pros:

הצוות היה מאוד נחמד

2026-03-06 via Nuitee
H
Helena family_with_children gb
10
Pros:

The bed was really comfortable and the shower eas really good. The staff were all friendly and we enjoyed the breakfast, particularly the omelette made to order.

2026-03-06 via Nuitee
S
Stefania family_with_children pt
10
2 giorni laddove la terra tocca il cielo
Pros:

La struttura era carina, centrale e con un bel rooftop.
La colazione al mattina era molto varia.
Lo staff gentile e disponibile.

2026-03-06 via Nuitee
L
Loreen extended_group de
10
2026-03-04 via Nuitee
T
Tushar couple in
8
2026-03-03 via Nuitee
M
Maksym couple ua
10
Pros:

Great stay. Enjoyed all time of being there

2026-03-02 via Nuitee
S
Steven couple au
10
2026-03-01 via Nuitee
T
Tho couple us
10
2026-03-01 via Nuitee
A
Artur family_with_children pl
10
2026-03-01 via Nuitee
J
Jackie couple gb
9
Lovely staff lovely location great breakfast
Pros:

The location was great a short walk to get the cable
Car to Fansipan

Cons:

The room was clean but a little in need of updating freshening up.

2026-03-01 via Nuitee
A
Artur family_with_children pl
10
2026-03-01 via Nuitee
B
Benjamin family_with_children gb
8
Good location. Good size rooms
Pros:

The size of the rooms. The location. Close to the main areas and nice restaurants. Good breakfast.

Cons:

Nothing.

2026-03-01 via Nuitee
D
Diane family_with_children gb
10
Pros:

View from our room was amazing! Staff were so helpful and friendly. WhatsApp us throughout our stay to give ideas for activities and update on fansipan weather. Also gave us complimentary breakfast!

Cons:

Nothing

2026-02-28 via Nuitee
S
Syrus couple gb
10
Very good
Pros:

The room was lovely with a great view, big bed and nice bathroom. The staff were all very kind and helpful. Rooftop bar and terrace was very nice too!

Cons:

The room did have a slightly strange smell

2026-02-27 via Nuitee
E
Ekin couple gb
9
2026-02-26 via Nuitee
S
Stanislava family_with_children de
10
2026-02-25 via Nuitee
彩慈 couple tw
9
地理位置跟員工態度都不錯 早餐也很好吃多樣化!房間舒適整潔舒服!
2026-02-25 via Nuitee
M
Marianne family_with_children nl
10
Toplocatie!
Pros:

De vriendelijkheid van het personeel, het eten is goed, deze kregen we als upgrade. De locatie is helemaal top, super centraal, in 5 min het het treinstation Sunworld. De suite was lekker groot met mooi uitzicht op de bergen.

Cons:

Niets

2026-02-25 via Nuitee