Sapa Relax Hotel & Spa

Hotels
9.3 (3920 reviews)
19A Dong Loi, Sapa Town, Lao Cai , Sa Pa , VN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good value for money
Cons:
Cleanliness issues
Minor maintenance required in some areas

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness positively, but a review indicated a mouldy bathroom.
Service
9.88
Several reviews highlight friendly and helpful staff.
Location
9.42
Many reviewers appreciated the location as being close to attractions.
Room Quality
9.07
Rooms are described as spacious and comfortable, with some minor issues noted.
Amenities
9.4
Guests enjoyed good amenities such as a breakfast spread and rooftop views.
Value for Money
9.56
Positive sentiments about exceptional value for stays.
Food and Beverage
8.91
Breakfast was praised, although some guests noted limited options.
Overall Experience
9.78
General sentiment toward the hotel experience was highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:03

Property Description

Tranquil Oasis in Sa Pa

Modern Comforts and Convenience
Sapa Relax Hotel & Spa offers air-conditioned rooms with free WiFi, a restaurant, and attentive room service. Each room is equipped with a fridge, minibar, and flat-screen TV for a comfortable stay.

Scenic Surroundings and Nearby Attractions
Situated near Sa Pa Lake and Sa Pa Stone Church, this hotel provides a peaceful retreat close to popular points of interest. Explore the area with ease and return to relaxation at Sapa Relax Hotel & Spa.

Exceptional Service and Amenities
With a 24-hour front desk, currency exchange, and a garden terrace, guests can enjoy convenience and comfort throughout their stay. Experience warm hospitality and book your stay at Sapa Relax Hotel & Spa today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 3920 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.07
Amenities: 9.4
Value for Money: 9.56
Food and Beverage: 8.91
Overall Experience: 9.78
D
Dror • extended_group • il
10
Amazing
Pros:

The rooms are spacious, the breakfast is great, the location is right in the center. But the best thing about it was the staff, the staff was very helpful and generous, especially Ruby which helped us a lot. Recommended!!!

2026-09-19 • via Nuitee
E
Emma • solo_traveller • au
9
Pros:

Very comfortable and clean room, good breakfast

Cons:

Rooftop Bar was a bit tired

2026-09-18 • via Nuitee
F
Freya • couple • gb
9
Spacious airy room, in the centre of Sapa with everything you could need!
Pros:

The room was very large and open, with plenty of space for storage, and a lovely huge bath which is hard to come across when travelling. Location was spot on - most things within a walkable distance and plenty of restaurants nearby. The staff were also lovely and couldn't do enough to help/make recommendations.
Breakfast was also super tasty with lots of options

Cons:

Sadly, I think this is just Vietnam in general, but being within such a good location came with the noise of scooters/cars/buses beeping their horns every 30 seconds which started around 5am in the morning and woke us up. However this is a not a reflection on the hotel, this style of driving appears normal for Vietnamese people!

2026-09-17 • via Nuitee
T
Thomas • extended_group • be
8
Bon rapport qualité-prix
Pros:

Hotel très bien situé, propre. Personnel attentif, bon petit déjeûner. Bon rapport qualité-prix et parfait pour passer une ou deux nuits à Sapa.

Cons:

Le quartier est bruyant (motos) même en pleine nuit et l'isolation n'est pas top. Bouchons recommandés...mais c'est valable pour beaucoup d'endroits dans les villes au Vietnam.

2026-09-17 • via Nuitee
D
Diệu Linh • family_with_children • vn
9
2026-09-17 • via Nuitee
N
Noam • couple • il
9
2026-09-16 • via Nuitee
M
Michael Juliano • solo_traveller • us
9
Great location for Sapa exploration
Pros:

Lovely hotel for a few nights in Sapa. You'll be walking distance to the main street with shops, restaurants, cafes and bars. Also, Sun Plaza and the Stone Church are easy to get to. Sapa is a very hilly town so this location was actually very nice for walking around and exploring. The staff were extremely helpful and friendly. We didn't prebook our trip to Fansipan because we wanted to see what the weather would do...the front desk helped us pick the best time during our stay to take the train to Fansipan and we're so grateful for their suggestion. Hotel does offer beautiful mountain view rooms and the breakfast each day was great!

Cons:

We did 1 night with a "city side" and 2 nights with "mountain view"...city side can be noisy in the morning when the town gets going. There's an elementary school nearby so keep that in mind during the week. The A/C in that room wasn't the best either. The mountain view room was wonderful however and glad to have stayed there.

2026-09-16 • via Nuitee
Y
Yuto • solo_traveller • jp
10
快適
Pros:

スタッフがとても親切。部屋も綺麗

Cons:

中心地から少し歩くがそこまで問題ではない。坂の下にあるのでスーツケースがあるとくるのが少し大変。

2026-09-16 • via Nuitee
K
Kean Harry • solo_traveller • pl
8
2026-09-16 • via Nuitee
M
Michael Juliano • solo_traveller • us
9
2026-09-16 • via Nuitee
J
Julie • couple • us
7
Budget hotel
Pros:

Great location and helpful staff. This is a budget hotel so expectations were met.

Cons:

Facility is a bit old but it is quite inexpensive and suited our short one night stay

2026-09-16 • via Nuitee
K
Koila • solo_traveller • au
7
Great location, staff and resources and rooftop
Pros:

Beautiful roof top. Very friendly and accommodating staff

Cons:

Noisy neighbours

2026-09-15 • via Nuitee
C
Christian • couple • fr
9
Un hôtel sympa pour séjourner à Sapa
Pros:

L’emplacement est idéal pour profiter de Sa Pa le petit déjeuner offert très agréable

Cons:

C’est assez mal insonorisé

2026-09-15 • via Nuitee
L
lana • couple • be
7
Pros:

Zeer vriendelijk personeel.

Cons:

De kamer was niet heel geluidsdicht, het leek steeds of het raam openstond. Het ontbijt was best beperkt, al was het verse fruit zeer lekker.

2026-09-15 • via Nuitee
J
Johnny • solo_traveller • be
9
Zeer goed verblijf in Sapa
Pros:

De staff en de kamer
Het was een dubbele kamer met verbindingsdeur.

2026-09-15 • via Nuitee
W
William • couple • fr
7
2026-09-14 • via Nuitee
S
Shelly • couple • us
8
Staff was very friendly. Ruby was especially kind in taking care of us and making sure we had everything we needed.
Pros:

Good location and fair price. Beautiful view of the mountains.

Cons:

Slightly older, showed a bit in the rooms.

2026-09-14 • via Nuitee
M
Marina • solo_traveller • fi
9
2026-09-14 • via Nuitee
M
Muñoz Morales • couple • es
9
2026-09-13 • via Nuitee
S
Stu • couple • au
9
Great stay - easy location and excellent value
Pros:

Great location and very friendly staff

2026-09-13 • via Nuitee