Fiesta Inn Ciudad del Carmen Puente El Zacatal

Hotels
•
Fiesta Inn
8.2 (211 reviews)
Av. 10 de Julio 2, Col. Puntilla , Ciudad del Carmen , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Comfortable beds
Cons:
Cleanliness issues
Amenities under maintenance
Room maintenance problems

Categories

Cleanliness
7.16
Concerns about dirty linens and lack of cleaning in guest rooms were mentioned.
Service
9.63
Feedback highlights excellent service from staff, including reception and cleaning.
Location
9.17
Convenient location near the beach, though views were affected by external construction.
Room Quality
7.62
Rooms were generally comfortable but some issues with heating/cooling and maintenance were reported.
Amenities
6.65
Several amenities were reportedly out of service without prior notice, disappointing some guests.
Value for Money
8.11
While some amenities were not available, the location and service rate well compared to the cost.
Food and Beverage
8.66
Guests enjoyed welcome drinks and overall dining experiences at the hotel.
Overall Experience
8.63
Overall a good experience but marred by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:54

Property Description

Luxurious Accommodation with Modern Amenities

Experience a luxurious stay at Fiesta Inn & Loft Ciudad del Carmen, conveniently located just 5 km from Carmen XXI Convention Centre. Indulge in our air-conditioned rooms with free WiFi and unwind by the outdoor swimming pool.

Convenience at Your Fingertips

Enjoy the convenience of room service and a 24-hour front desk during your stay. Need to catch up on work? Our hotel offers a business centre for all your professional needs.

Explore and Relax

After a busy day, relax on the terrace or treat yourself to a delicious meal at our on-site restaurant and bar. With free private parking and a paid airport shuttle service, your stay with us will be both enjoyable and stress-free.

Book your stay at Fiesta Inn & Loft Ciudad del Carmen now for a memorable experience!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CME

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 211 reviews
Cleanliness: 7.16
Service: 9.63
Location: 9.17
Room Quality: 7.62
Amenities: 6.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.63
J
juan carlos • couple • mx
8
Pros:

Limpio

Cons:

Regular

2026-01-29 • via Nuitee
M
MIGUEL • family_with_children • mx
10
Volveré excelente
Pros:

Un excelente hotel , las personas qye atienden son excelentes, alberto, sarai, lesli en recepción en restaurant también muy bien, felicidades a todos

Cons:

Si me gustó, pero siento que esta mal, la alberca al estar en el techo vista muy bonita, pero recibe mucho aire

2026-01-05 • via Nuitee
G
Graciela Guadalupe • extended_group • mx
8
2026-01-04 • via Nuitee
E
Eliseo • family_with_children • us
10
Exelente
Pros:

Muy bonito todo muy buena atención

Cons:

Esta muy bien ubicado estacionamiento amplio

2025-12-17 • via Nuitee
C
Carlos Antonio • solo_traveller • mx
10
2025-12-17 • via Nuitee
J
JUAN ANDRES • solo_traveller • mx
9
Excelente
Pros:

El recibimiento muy calido

Cons:

Que los alrededores del hotel daba mal aspecto quentenian una obra suspendida.

2025-12-06 • via Nuitee
A
ag3 • extended_group • de
10
2025-11-29 • via Nuitee
B
BENITO • couple • mx
10
2025-11-27 • via Nuitee
T
Tomás • solo_traveller • mx
10
2025-11-11 • via Nuitee
V
Vargas • couple • mx
10
Si me volvería a hospedar ahí
Pros:

Un aperitivo de bienvenida qué nos dieron. Muy apetecible y delicioso, muy bien decorado.

Cons:

Un poco de problemas con el agua caliente y no dan la opción de vista al mar.

2025-10-28 • via Nuitee
M
metzi • partner
6
Pros:

El personal de limpieza ingreso a la habitación sin tocar la puerta en 2 ocaciones

2025-10-01 • via Nuitee
S
Silvina • family
8
Pros:

La vista de la habitación estaba bonita..vimos el amanecer y de veía el agua. Pudimos salir a caminar cerca de allí x la playa. Fuimos a la alberca en la terraza y estaba bien, pero no tan bonito como se veía en las fotos. Solo para los una noche para descansar y estuvo bien

2025-09-18 • via Nuitee
R
Reyna • couple • mx
9
2025-09-17 • via Nuitee
C
Cruz • couple • mx
9
2025-09-15 • via Nuitee
H
Hylke
10
Pros:

Everybody was very helpful and the little things.Then the attention is the maintenance

2025-09-07 • via Nuitee
A
albertty • family_with_children • mx
9
excelente.
Pros:

el servicio y las amenidades de la habitación, excelente lugar para descansar, camas muy cómodas y todo muy limpio.

Cons:

solo que no comentan que aun se tiene que pagar impuestos, ya que eleva el precio un poco.

2025-09-03 • via Nuitee
J
Julia • family_with_children • fr
4
Les équipements annoncés étaient tous en maintenance, sans aucune information préalable — très décev
Pros:

le personnel est accueillant

Cons:

Sur le site, il est indiqué qu’il y a une piscine, une salle de sport et d’autres équipements, mais en réalité, tout était en maintenance. De plus, ils affirment que nous avons reçu un mail pour nous en informer, ce qui est faux. C’est décevant.

2025-08-29 • via Nuitee
A
Analy • couple • mx
8
2025-08-26 • via Nuitee
C
Carmen • family
8
Pros:

Que sus camas son super cómodas y el lugar accesible

2025-08-23 • via Nuitee
D
Daniel
2
Pros:

La verdad parece motel

2025-08-20 • via Nuitee