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Facilities
Property facilities
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Family rooms
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Luggage storage
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Express check-in/check-out
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Soundproof rooms
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Non-smoking throughout
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Private check-in/check-out
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV outside property
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Process in place to check health of guests
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Face masks for guests available
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Security alarm
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Television in common areas
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Express check-in
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Free wired internet
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Internet access
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Covered parking
Review Highlights
Categories
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Property Description
Central Location
Located in the heart of Liverpool, Eleanor Rigby apts Stanley Street offers a convenient stay just steps away from popular attractions like Royal Court Theatre and Liverpool ONE.
Comfortable Accommodation
With free WiFi, spacious seating areas, and well-equipped kitchens, our 4-star aparthotel provides a comfortable retreat for guests. Family rooms are also available for those traveling with loved ones.
Peaceful Stay
Enjoy a peaceful stay with soundproofed units and private entrances, ensuring a tranquil environment during your visit. Complete with modern amenities including private bathrooms with hair dryers, we prioritize your comfort and relaxation.
Book now to experience the best of Liverpool at Eleanor Rigby apts Stanley Street.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
It’s location
It looks tired and date it
Could do with redecoration
No Complaints whatsoever about Lydia and Colin
Locatie en service
The apartment was amazing. We used it for my daughter’s 10th birthday.
The staff especially Colin were super helpful and could do enough for us to make our stay enjoyable
Relaxed, very friendly staff, great location, amazing beds
Nothing
Colin was brilliant he really looked after us and kept us safe . Lydia was lovely all in all we had a great time .
The first room they offered us up change us straight away
closeness to the town
room we got was not the room advertised.
6 flights of stairs up, no lift. beds like coffins, bathroom sick wouldn't drain leaving dirty water to sit, toilet seat 2 cracks and no hot water.
no staff available to complain to that's why send you codes via email.
air conditioning fixed to outside brick wall and goes all night. kitchen- 4 people and 2 chairs and 2 cups with stains.
Everything but getting my deposit back
getting my deposit back
The staff were constantly knocking on trying to access to apartment for a “head count “ . This continued all through the night and early hours of the morning . DO NOT PAY THE DAMAGE DEPOSIT. We’ve been promised the deposit back on multiple occasions , there was no damage whatsoever on the property and they keep saying they are “sending it back” but still haven’t received it back. We’ve rang multiple times which they are ignoring the call, we then rang on a different phone number and they answered the phone to that one so clearly they are ignoring us
Nothing
I am writing to formally raise a complaint regarding the extremely poor and unhygienic conditions I encountered during my recent stay at your hotel on the 19th July 2025 at the Elenor Rigby Hotel.
Specifically, I experienced the following serious issues:
Silverfish in the Bed – I was extremely disturbed to find silverfish insects in the bed. This is a clear sign of poor cleanliness and pest control, and it made the sleeping conditions both uncomfortable and unsanitary. This mean we was unable to stay at our hotel.
Damaged Walls – The room had multiple visible dents and holes in the walls, creating an overall appearance of neglect and lack of proper maintenance.
Dirty Cutlery – The cutlery provided in the room was unclean and appeared to have not been properly washed, which is unacceptable in any hospitality setting.
Upon arrival, I noticed the room was dusty and generally unclean. Surfaces had visible layers of dust, and the room appeared not to have been properly cleaned before my check-in. In addition, there was an overall mess that made the space feel neglected and unhygienic.
This falls well below the standard I expected and made my stay uncomfortable. I urge you to review your cleaning procedures to ensure that future guests do not face the same issue.
These conditions not only fell far short of the basic standards one would expect from a hotel but also raised serious concerns about hygiene and guest safety.
I request an immediate investigation into this matter and appropriate compensation for the unacceptable state of the room. Please also confirm that steps are being taken to ensure no other guest is subjected to these conditions.
apartment really clean great location facilities perfect, would highly recommend anyone to stay there on a trip to Liverpool.
Nothing, it was all perfect
Right in the city centre next to Matthew street which is great for party groups, the staff were so helpful and the room was clean and exactly as described. I would definitely stay here again! :)
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