City Hotel İstanbul

Hotels
Simitçi Şakir Sokak No:36 , Istanbul , tr

Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly/helpful staff
Excellent location (near metro)
Renovated rooms
Good value for price
Decent breakfast variety
Helpful reception service
Cons:
Small/high window felt slightly cramped
Some rooms are a bit small
Local-style breakfast may be unfamiliar to some guests

Categories

Cleanliness
1
Multiple reviews repeatedly praise the hotel's cleanliness and housekeeping; rooms and bathrooms described as very clean and well maintained.
Service
1
Staff and reception repeatedly called friendly, helpful and respectful (named staff praised), with proactive housekeeping and good guest assistance.
Location
1
Consistently noted as excellent — steps from the Aksaray metro, close to shops, bars and city attractions; reviewers found it very convenient for getting around.
Room Quality
1
Rooms described as clean and renovated with necessary equipment; some guests found rooms a bit small and noted a small/high window creating a slight sense of confinement.
Amenities
1
Room amenities generally sufficient (guests mention necessary equipment and recent renovations); no extensive commentary on broader hotel facilities.
Value for Money
1
Several guests felt the hotel offers good value (one said it 'deserves every penny' and is worth more than the price).
Food and Beverage
1
Breakfasts described as decent with varied selection though with local flavors that may be unfamiliar to some guests; generally acceptable.
Overall Experience
1
Overall sentiment is positive — many guests recommend the hotel and plan to return, praising cleanliness, location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 06:29

Property Description

Discover the perfect retreat in the heart of Istanbul at City Hotel İstanbul, where convenience and comfort meet.

Prime Location
Situated in the historic Fatih district, our hotel places you within easy reach of iconic landmarks, including the Suleymaniye Mosque and the enchanting Blue Mosque, making it an ideal base for your exploration of the city's rich culture.

Luxurious Accommodations
Indulge in our well-appointed guest rooms featuring air conditioning, flat-screen TVs, and stunning city views. Relax in your private bathroom with complimentary toiletries while enjoying the convenience of a minibar and coffee machine.

Delicious Breakfast Options
Start your day right with our diverse breakfast buffet, offering vegetarian and vegan choices to cater to all tastes.

With a welcoming multilingual staff ready to assist you, why wait? Secure your escape to Istanbul and book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Huda couple gb
10
Pros:

⭐⭐⭐⭐⭐

I had a very serious situation involving a taxi arranged through the hotel for my father, and I cannot express enough how impressed I am with how the management handled it.

From the moment I reported the issue, the General Manager, Emrah Aydin, took immediate responsibility, responded quickly, and treated the matter with the seriousness it deserved. The situation was thoroughly investigated, reported to the relevant authorities, and appropriate action was taken against the driver.

Aside from this, the hotel itself was excellent — it was very clean, well-maintained, and the staff were extremely helpful and kind throughout the stay.

What could have been a very distressing experience was handled with professionalism, care, and genuine concern for guest safety. They kept me updated, showed empathy, and ensured that justice was served.

This level of accountability and dedication to guest safety is rare and truly appreciated. Because of this, I would confidently recommend this hotel to others, knowing they genuinely care about their guests.

Thank you again to Emrah Aydin and the team for your support and integrity.

2026-04-16 via Nuitee
K
Kamal solo_traveller bg
9
Fantastic
Pros:

Breakfast was great. All was properly cooked, tasty and rich variety.
Rooms were very Clean.
Manager was super friendly and helpful.
Location of hotel is just few meters from Major metro station and well within market.

Cons:

Inner rooms did not have a window

2026-04-15 via Nuitee
M
Mioara solo_traveller ro
10
Excepțional
Pros:

Personalul , locația

2026-04-14 via Nuitee
M
Mioara extended_group ro
10
Perfect !
Pros:

Totul a fost perfect ! Vom reveni cu mare drag ! Am ajuns mai devreme decât ora de check-in ,ne-au permis sa ne cazam .Camerele sunt foarte curate .Personalul amabil și de mare ajutor ,locația bună a hotelului aproape de metrou și tranvai T1.

2026-04-14 via Nuitee
Y
Yacoub couple no
8
2026-04-12 via Nuitee
M
Mohamed Rafiq extended_group za
7
Pros:

This hotel, you can see was updated and modernized. Love the interior design, very chic.

The family rooms are good enough, bathroom decent size for families

The staff friendly, helpful.

Location is good, nearby tourist sites, shopping, etc

There's shops, restaurants, taxis, etc, all around you so that's a bonus as it's very central to everything.

Cons:

Breakfast terrible, same limited stuff, only 2 hours ( 8 to Q10) , if you go 9am, nothing is left, Major improvement needed here.

The lift is extremely small, we had child in wheelchair, also lots of luggage, we had to leave wheelchair downstairs as it can't fit in elevator, also when arriving and leaving, had to make multiple trips on the tiny elevator with all our bags, vey inconvenient..

It's in busy area, so you can hear noises from outside, the windows needs soundproofing very badly

Other than that, it's value fir money for the price you pay and family rooms are comfortable, decent size.

We stayed 3 nights and you have reactivate your access card every day as it automatically deactivates every 24 hours, so while abit inconvenient, it's not that big deal.

2026-04-10 via Nuitee
Z
Zarlusht extended_group us
10
2026-04-06 via Nuitee
M
MyPriv extended_group pt
4
Location good but noisy
Pros:

Location

Cons:

Noise
Isolation of Noise from street
Staff

2026-04-06 via Nuitee
K
Kamal solo_traveller bg
9
Excellent
Pros:

Super friendly and helpful staff. The location is just across from Aksaray metro station. The room was super clean and comfy

2026-04-04 via Nuitee
L
Lyn extended_group se
8
Trevligt
Pros:

Rummet är välstädat, trevligt och hjälpsam personal.

2026-04-04 via Nuitee
S
Sara family_with_children fr
8
2026-04-03 via Nuitee
S
Sergii extended_group ua
10
Гарний готель з хорошим роположенням та привітним персоналом
Pros:

Гарне розположення готелю поруч метро автобус який їде в аеропорт. Приїхали раніше часу заселення дозволили поселитися та залишити речі. Номера чисті та на 100% відповідають ціні.

2026-04-02 via Nuitee
I
Iuliia family_with_children ru
8
Pros:

Отель расположен прямо у станции метро, удобно добираться, когда только приехал в город и рискуешь заблудиться в лабиринте улочек. Приветливый перснал, чистый номер, хорошая душевая комната.

Cons:

Маленький минус - окошко в номере маленькое, расположено высоко, поэтому немного ощущение замкнутого пространства. Но это было в описании, просто не увидела при заказе.

2026-03-18 via Nuitee
E
Elife solo_traveller at
7
2026-03-11 via Nuitee
P
Piero couple ca
10
2026-03-08 via Nuitee
E
Elena solo_traveller ru
9
Pros:

В отеле очень чисто, номер был довольно большой и оформлен со вкусом. Душевая и туалет были отделаны, по видимому, недавно. Я снимаю отели в Стамбуле примерно в этой ценовой категории, из всех, где жила ранее, этот отель самый чистый и комфортный, горничная подходит сама и спрашивает, не нужно ли что, все ли устраивает, такое впервые видела...Очень доброжелательные сотпудники на ресепшн, помргали ориентироваться в городе. Завтраки тоже неплохие, правда, с местным непривычным колоритом, но выбор был разнообразным.
Очень удобно расположение отеля, прямо у входа в метро Аксарай, не заблудишься.
В следующий приезд в Стамбул остановлюсь обязательно здесь.

Cons:

Недостатков не нашла

2026-03-04 via Nuitee
B
Boqorada couple ch
9
2026-02-22 via Nuitee
S
Svetlana solo_traveller lv
9
2026-01-31 via Nuitee
S
Shkëlqime family_with_children mk
8
Pros:

Comfortable room a bit small but clean and have all necessary equipment,nice staff especially the reception boy Mohamed 🥰

2026-01-19 via Nuitee
A
Andreea extended_group es
8
Pros:

La ubicación el personal y la habitación bastante bien

2026-01-07 via Nuitee