Grand Cenas Hotel

Hotels
6.7 (24 reviews)
Erzurum Yolu Uzeri DSİ Karsısı Agrı Merkez. , Agrı , tr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Swimming pool
Room service
Terrace
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable bed
Helpful breakfast staff
Cons:
Booking issues
Poor cleanliness

Categories

Cleanliness
3.65
The cleanliness in the room was rated 3.8/5.
Service
8.31
Staff are very courteous and provide a good level of service despite some communication challenges.
Location
7.36
Location is adequate, but the issues with booking affected the experience.
Room Quality
6.31
The room was old and had issues such as being smoky and without air conditioning.
Amenities
7.84
The hotel offers nice amenities like a pool, gym, and breakfast options.
Value for Money
5.3
The price of the rooms felt a bit high given the circumstances.
Food and Beverage
8.34
The breakfast and in-room tea/coffee facilities were praised.
Overall Experience
6.52
Overall the hotel is fine, though the experience was marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:49

Property Description

Luxurious Accommodation
Grand Cenas Hotel, a mere 10-minute drive from the city centre, offers modern rooms with free Wi-Fi, flat-screen TVs, and some even feature a spa bath or a round bed.

Relaxation and Wellness
Indulge in the indoor pool, sauna, and Turkish bath available at the hotel. Unwind and rejuvenate after a long day of exploring the city.

Culinary Delights
Start your day with a rich open buffet breakfast and savor regional delicacies at the on-site à la carte restaurant. Enjoy 24-hour room service for ultimate convenience.

Experience comfort and luxury at Grand Cenas Hotel. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.7
Based on 24 reviews
Cleanliness: 3.65
Service: 8.31
Location: 7.36
Room Quality: 6.31
Amenities: 7.84
Value for Money: 5.3
Food and Beverage: 8.34
Overall Experience: 6.52
H
Hosein • solo_traveller • nl
7
Pros:

This hotel boasts spacious rooms and is clean. The staff are incredibly kind and genuinely try to be helpful. The only downside is their English. Overall, I highly recommend this location.

2026-03-03 • via Nuitee
C
Claire • family_with_children • fr
1
Pas très bien
Cons:

Que l'établissement ne travaille avec booking.com et nous sommes obligés de régler sur place que nous déjà payer
Donc je n'ai pas satisfait de tout

2026-01-19 • via Nuitee
N
Naeimeh • family_with_children • de
1
2025-12-11 • via Nuitee
E
Eyas Waleed • solo_traveller • ae
7
2025-09-12 • via Nuitee
Z
Zhazgul • family_with_children • kg
1
Pros:

На обьекте по приезду нас отказались размещать сказали что не сотрудничают с букингом и что мест нет хотя бронь была подтверждена потом кое как после того как я сказала что мне идти некуда они сказали что есть второй их филиал нас даже туда не отвезли с детьми и кучей чемоданов пришлось ехать на такси там нам дали номер очень старый прокуренный без кондиционера пришлось остаться так как мне не возвращали дкньги больше на букинге брониррвать отель не советую не факт что вы будете в номере

2025-09-12 • via Nuitee
S
Shirdel • extended_group • ca
7
2025-07-23 • via Nuitee
S
Shirdel • extended_group • cz
8
2025-07-19 • via Nuitee
S
Soheil • solo_traveller • ir
7
2025-07-19 • via Nuitee
G
Gosia (Małgorzata) • extended_group • pl
7
Overall the hotel is fine. Come and essee for yourself.
Pros:

Nice room with a comfortable bed and a choice of pillows. The bathroom has toiletries and towels. A bathrobe and slippers are waiting in the closet. In the room you can also find a set of tea and coffee making facilities. Tasty breakfast and the chef prepares scrambled eggs or eggs in other forms to order. The staff is very courteous. At breakfast, the man from the kitchen preparing the eggs to order spoke in English - thank you, it was tasty. The swimming pool and gym are additional assets.

Cons:

Most of the staff don't speak English. This causes communication difficulties. The price of the rooms is a bit high. Cleanliness in the room 3.8/5.

2025-07-15 • via Nuitee
M
Mahnaz • family_with_children • dk
7
Pros:

De er rigtig søde og hjælpsomme

Cons:

De skal i hver fald snakker international sprog når det er turister.
Kommunikation var lidt besværligt når de ikke kune Engelsk.

2025-07-04 • via Nuitee
D
Daniel
6
Dirty and old rooms with no air conditioning.
Pros:

No air conditioning. Carpet in room is very dirty. The rooms are very old. No light in the hallway. Four old mattresses piled up in our room. Fridge in room does not work.

The staff are friendly with a quick check in.

2025-06-29 • via Nuitee
A
Ali • family with young children • in
10
Exceptional
2025-06-27 • via Nuitee
A
Amir • young couple • us
4
Disappointing
Pros:

Staffs were kind and polite.

Cons:

The phone and the mini fridge were out of service. We could not call reception. Very limited Breakfast. In the most optimistic condition, it is a 3 star hotel. Definitely needs renovation.

2025-06-25 • via Nuitee
M
Mahsa • family with young children • ch
1
Horrible! Not recommended at all.
Pros:

Location is close to airport

Cons:

- extremely dirty
- nobody speaks English
- very uncomfortable bed and pillow
- toilet flush not working
- window glass broken
- lots of insects in the room
- poor quality breakfast
- smoking is allowed in rooms and lobby so overall very smelly
- door luck not working
- they did not put new shampoo but used the half which was staying from previous guest
- shower and tab not working well and water goes in all directions

2025-06-24 • via Nuitee
A
Amirhossein • group • ca
8
It was valuable for the money paid.
Pros:

The staff is perfect.and the hotel is comfortable.

Cons:

The lack of a restaurant in the hotel and the fact that the hotel phone was not working.

2025-06-23 • via Nuitee
M
Masih
6
Pros:

T

2025-06-20 • via Nuitee
M
Madjid • review category business travellers • ir
7
My access to WiFi was awful
Pros:

Building and room

Cons:

Internet

2025-06-19 • via Nuitee
G
Gazi • family with young children • dk
5
Passable
Pros:

Breakfast normal and ok.

Cons:

Very uncomfortable bed. Not clean carpets.

2024-05-14 • via Nuitee
B
Bilge • family with young children • us
4
Bad experience
Pros:

Excellent breakfast, room size was good, beds were constable, and bellboys were very helpful.

Cons:

Telefone did not work. Toilet did not flash. It constantly ran. Rooms were really cold. When I asked the reason, their response was that they could not give us heat because the central heat created more heat for middle rooms. They switched rooms for us, second night. The maid that made the beds used wet sheets. Sink leaked water on the floor. Causing a slipery situation. To explain all the mishaps, I had to go down to the front desk 5 times back and forth because of the telefon that was not working. It was not a good experience at this hotel. For the money we paid, I expected better service and better facilities.

2024-04-19 • via Nuitee
S
Stoilov
8
Pros:

Hotel is good. Staff is kind.
Тhere was a breakdown and there was no water, but everything was fixed at 10 pm.

2023-07-21 • via Nuitee