Hotel New Uttam Hira Palace

Hotels
5.6 (217 reviews)
Panchavati Chambers, Market Yard Road, Panchavati , Nashik , in

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Shared lounge/TV area
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
None provided
Cons:
Hotel denied check in
Hotel is not present at location
Management issues with booking

Categories

Cleanliness
3.6
Specific sentiment from text indicates that there were issues with the hotel's operation and presence.
Service
7.1
Hotel denied check-in and had poor booking management, leading to dissatisfaction.
Location
5.6
Hotel was reported not to be present at the stated location.
Room Quality
5.6
Not mentioned, average rating for this tier.
Amenities
5.6
Not mentioned, average rating for this tier.
Value for Money
6.6
Implied value concerns due to issues with service and booking.
Food and Beverage
5.6
Not mentioned, average rating for this tier.
Overall Experience
5.1
A mix of frustrations about service and check-in experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:49

Property Description

Convenient Location
Hotel New Uttam Hira Palace, located in Nashik, is just a 7-minute walk from the revered Shri Kalaram Sansthan Mandir. Its proximity to Sundarnarayan Temple and Pandavlena Caves makes it an ideal choice for travelers looking to explore the cultural gems of the city.

Comfortable Accommodation
The 3-star hotel offers well-equipped rooms with amenities like a wardrobe and private bathrooms with a bath. The cozy ambiance ensures a relaxing stay for guests after a day of sightseeing or business meetings.

Exceptional Services
With a 24-hour front desk and the option for railway station pick-up and drop-off, Hotel New Uttam Hira Palace goes the extra mile to cater to the needs of its guests. Don't miss the chance to start your day with a delicious vegetarian breakfast during your stay.

Book your stay now at Hotel New Uttam Hira Palace for a memorable experience in Nashik.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 5 and older are allowed.
    Children from 5 years old to 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for Rs. 500 per person per night when using an available extra bed.
    Adults stay for Rs. 500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.6
Based on 217 reviews
Cleanliness: 3.6
Service: 7.1
Location: 5.6
Room Quality: 5.6
Amenities: 5.6
Value for Money: 6.6
Food and Beverage: 5.6
Overall Experience: 5.1
R
Ramesh family_with_children ae
1
Very bad experience
Cons:

Poor housekeeping, very dirty bedsheet and washroom, no jet spray and hand wash facility in washroom, no water provided

2026-02-11 via Nuitee
D
Dhruv
2
Fruad hotel
Pros:

No contact of hotel,
They didn’t even reach out to me for reservation,
Hotel is not present at location, yet i get message of check in …

Total fraud

2025-08-21 via Nuitee
V
Verified traveler
2
No check in
Pros:

Hotel denied check in from hotel.com

2025-08-19 via Nuitee
D
Dakshat
2
Dont book the hotel!
Pros:

Scam place, dont book your stay!
They dont know to manage your booking, either book offline or dont go, cz if you book online, they might say we have not received your booking or they might they they forgot to close the booking in the app or they dont have any more tie up with online booking apps.

2025-08-18 via Nuitee
S
Subhash
2
Pros:

Online booking by expedia, once reached at hotel,they denied Book, owner say they have no partnership with Expedia, very bad experience

2025-08-17 via Nuitee
S
Sumer young couple in
10
Exceptional
2024-12-13 via Nuitee
S
Smita young couple in
7
Good
2024-12-01 via Nuitee
S
Sangita family with young children in
1
Bad
Pros:

not good caring not satisfactory

Cons:

don't like anything

2024-10-24 via Nuitee
D
Dattatreya young couple in
8
Very good
2024-10-08 via Nuitee
S
Sayyed young couple in
7
Good
Pros:

The room was quite spacious.

Cons:

The staff was rude, the bedsheets were not clean, the shower was next to non operational

2024-07-25 via Nuitee
K
Kedare family with young children in
1
Bad
2024-07-22 via Nuitee
R
Rathore solo traveller in
3
Poor
2024-07-16 via Nuitee
R
Ramabhadran family with young children in
8
Very good
Pros:

A no frills budget hotel. All basic amenities provided.

2024-07-15 via Nuitee
S
Shubham family with young children in
7
Good
2024-03-19 via Nuitee
R
Rakesh family with young children in
8
Very good
Pros:

Breakfast was not included in my booking.

Cons:

Spacious room

2024-03-02 via Nuitee
B
Balan review category business travellers in
3
Worst experience ever.
Pros:

Nothing

Cons:

It's just a lodge not a hotel.

No basic facilities are being provided.
No hot water as claimed on the app of booking.com
Intermittent power outages.
No proper parking facility.
No cleanliness
Leaking taps of washrooms.
No toiletries provided.
Even after the hotels checkin Time they made to wait for an hour to provide the room.

2024-02-26 via Nuitee
G
Giovannifranco2000 family with young children it
10
Exceptional
2024-02-25 via Nuitee
N
Nikhil family with young children in
1
Worst experience of hotel till date.
Pros:

Very dirty rooms, bed sheets, pillows and unhygienic washroom cockroaches everywhereNothing good about this property.

Cons:

Very dirty rooms, bed sheets, pillows and unhygienic washroom cockroaches everywhereNothing good about this property.

2024-02-25 via Nuitee
S
Singh family with young children in
7
Good
2024-02-20 via Nuitee
P
Pc family with young children in
1
Bad
Pros:

Nothing

Cons:

Cockroaches were roaming in the room. Parking issue, congested parking

2024-01-29 via Nuitee