Hôtel des Patients

Hotels
8.9 (4999 reviews)
8 Avenue de la Sallaz , Lausanne , ch

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 4999 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
M
Mihály • solo_traveller • hu
8
2026-06-27 • via Nuitee
O
Olivier • couple • ch
8
2026-06-27 • via Nuitee
S
Sonja • couple • nl
7
Goed verblijf met enkele gebreken
Pros:

De locatie is geweldig, je bent zo met de metro in de stad of aan het water. Ontbijt is super en personeel heel aardig

Cons:

Er was geen airco, wel 2 ventilatoren maar de temperatuur op de kamer was echt bizar hoog (buiten 34, binnen zeker 26 graden) We hebben zelfs de deur van de kamer open gelaten omdat het daar wel koel was, dit kan echt niet, zeker niet voor een voormalig ziekenhuis! Ook was er geen minibar, dus alles is warm, zelfs je dure chocolade. Dit is anno 2026 echt een groot min punt

2026-06-27 • via Nuitee
S
Stefan-Cristian • family_with_children • ro
8
Se poate mai bine!
Pros:

Locatia foarte buna. Aproape de metrou...poti ajunge rapid in toate colturile orasului. Am primit cadou de la receptie cartele de transport public gratuit ptr toata familia.

Cons:

1. Lipsa aer conditionat, dar trebuie sa recunosc ca stiam de la inceput...am fost anuntati.
2. Lipsa frigider...asta nu am stiut. Erau 40 grade afara, canicula cod rosu...si sa nu ai un frigider in camera sa bei o apa rece...eu nu am mai vazut nici la 2 stele hotel fara frigider in camera.
3. Parcare foarte scumpa...am platit 31 de franci elvetieni ptr o noapte de parcare.

2026-06-27 • via Nuitee
S
Susanne • extended_group • ch
9
Ruhig, sauber, freundlich und alles was das Herz begehrt. Gene wieder...
Pros:

Das Hotel ist im Spital integriert, was uns zuerst ein bisschen verunsicherte ob wir am richtigen Ort sind .
War alles zu unserer vollster Zufriedenheit. Sehr nettes Personal.
Zimmer topp, gross, sauber und hatte alles. Frühstückbuffet war mega abwechslungsreich und der Kaffee ausgezeichnet. Wir würden jederzeit wieder da buchen.

Cons:

Lage: wir hatten die letzte Metro verpasst in der Nacht und mussten vom Bahnhof zu Fuss laufen. Ca. 40min :-)
Ansonsten kommt man super mit Metro alle paar Minuten oder mit dem Auto ins Hotel. Metro 3min entfernt.
Parkplätze für CHF 20.00/pro Nacht vorhanden.

2026-06-26 • via Nuitee
F
François • couple • ch
5
Bon hôtel mais dépourvu de climatisation donc fortement déconseillé en cas de fortes chaleurs.
Pros:

l'emplacement , le service, le petit déjeuner, le parking était très bien

Cons:

La chambre n'était pas climatisée et par temps de canicule à 35 degré en plein centre ville, c'est un très grand inconfort. Nous avons par conséquent très mal dormi.

2026-06-26 • via Nuitee
R
Rosendo • couple • us
10
2026-06-26 • via Nuitee
P
Pascaline • solo_traveller • fr
9
2026-06-26 • via Nuitee
K
Kiran • family_with_children • gb
10
Lovely hotel, staff and location
Pros:

The staff were so friendly and welcoming. There was a great breakfast selection, the hotel is indeed very close the metro line so very easy to get places. Our room was bigger than most hotel rooms we have stayed in, with a beautiful view of the lake and mountains. Would stay here again!

2026-06-26 • via Nuitee
A
Alessandro • solo_traveller • it
10
2026-06-26 • via Nuitee
G
Giovanna • extended_group • ch
6
2026-06-25 • via Nuitee
I
Isabelle • solo_traveller • ch
9
Hospitalisation CHUV
Cons:

Il manque une vraie climatisation

2026-06-25 • via Nuitee
M
Magnus • family_with_children • se
8
Annorlunda boende i mycket fräscha rum på ett kombinationshotell
Pros:

Mycket renligt, hög standard på inredning/materialval. Smidigt att få parkering i P-huset och ta sig mellan parkering och hotell.

Cons:

Fattade inte riktigt innan bokning/ankomst att det var ett kombinerat patient- och turisthotell. Barnen tyckte det var lite konstigt och eftersom dottern kände sig lite förkyld var hon orolig att smitta svårt sjuka (?) nyfödda barn eller andra patienter. Hade förväntat mig mer av frukosten med tanke på priset.

2026-06-24 • via Nuitee
S
SYLVIE • solo_traveller • fr
9
Pros:

Le rooftop,la terrasse,la propreté,la vue sur le Lac

Cons:

Tout était très bien, j'avais demandé deux lits simples mais cela n'a pas pu être respecté, rien de grave

2026-06-24 • via Nuitee
R
Ruben Johan Alexander • solo_traveller • nl
5
Pros:

Good location. Close to hospital and central train station.

Cons:

No airco in the room, only ventilator. Energy saving policy of the hotel

2026-06-24 • via Nuitee
B
Baambooo • solo_traveller • ch
10
Pros:

Cela fait plusieurs fois que je viens à cet hôtel et je suis toujours très satisfaite du confort, de la propreté et du calme de la chambre.

Le personnel est aussi très sympathique.

Cons:

Tout est parfait.

2026-06-23 • via Nuitee
V
Valentin • family_with_children • it
8
2026-06-23 • via Nuitee
N
Nawel • couple • es
8
Rajoutez la climatisation s’il vous plaît ! Propreté confort et personnel impeccable !
Pros:

La propreté 10/10

Cons:

Pas de Clim ! Impossible de bien dormir même avec ventilateur !!!

2026-06-23 • via Nuitee
M
Michal • extended_group • cz
8
2026-06-23 • via Nuitee
U
Udo • solo_traveller • de
9
Pros:

Gute Lage, sehr komfortabel

Cons:

alles gut

2026-06-22 • via Nuitee