Hôtel des Patients

Hotels
8.9 (4647 reviews)
8 Avenue de la Sallaz , Lausanne , ch

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 4647 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
J
Juliette • couple • fr
9
2026-04-11 • via Nuitee
G
Gerhard • couple • de
8
2026-04-11 • via Nuitee
R
Rolf • couple • de
10
Ideal gelegenes ruhiges Hotel mit allem Komfort um entspannt diese herrliche Stadt zu erkunden
Pros:

Reichhaltiges Frühstück mit allem, was man sich wünscht, optimale Lage nahe Metro, sehr freundliches hilfsbereites Personal

Cons:

Nichts!

2026-04-11 • via Nuitee
S
Savvas • extended_group • gr
10
2026-04-11 • via Nuitee
M
Mickaël • family_with_children • fr
10
2026-04-10 • via Nuitee
J
John • solo_traveller • gb
9
2026-04-10 • via Nuitee
K
Kenneth • solo_traveller • dk
6
2026-04-10 • via Nuitee
C
Colin • solo_traveller • gb
10
Highly recommended - the standard that all hotels should follow
Pros:

Absolutely everything
The perfect stay

2026-04-10 • via Nuitee
M
Murielle • family_with_children • fr
10
Pros:

Super pour se reposer et visiter la ville,
Métro proche

Cons:

Rien

2026-04-10 • via Nuitee
D
Dominique • family_with_children • ch
10
2026-04-10 • via Nuitee
A
Anirban • family_with_children • in
10
Exceptional property .... spotlessly clean with a good location next to the metro
Pros:

stayed in room 742 with an exceptional and mesmerising view from the balcony ...... the size of the room was absolutely huge with big comfortable beds and spotlessly clean with good quality modern amenities.

2026-04-10 • via Nuitee
A
ANTHONY • family_with_children • fr
10
2026-04-10 • via Nuitee
K
KONSTANTINOS • family_with_children • gr
10
2026-04-09 • via Nuitee
M
Markus • family_with_children • de
7
2026-04-09 • via Nuitee
M
Mилена • family_with_children • bg
10
2026-04-09 • via Nuitee
K
Kati • solo_traveller • ch
9
Hyvä hinta-laatu -suhde.
Pros:

Ystävällinen henkilökunta, siisti huone, monipuolinen aamupala.

Cons:

Huoneen valokatkaisin erikoinen, sekavat TV-kanavat.

2026-04-09 • via Nuitee
S
Senay • family_with_children • gb
10
lovely hotel!
Pros:

cleanliness and high tech nature with light switches/ shutters

Cons:

milk for coffee would be great in the room

2026-04-09 • via Nuitee
V
Verena • family_with_children • ch
6
Pros:

Sehr gutes Frühstück

Cons:

Da das Hotel im Spital liegt, war das Zimmer spitalmässig und alles erinnert ans Spital. Aber ok und sauber und gute Preis-Leistung. Danke

2026-04-09 • via Nuitee
D
Dieter • solo_traveller • ch
9
Pros:

Personal sehr nett und freundlich

Schönes Frühstück!

Cons:

-

2026-04-08 • via Nuitee
L
Lionel • family_with_children • be
8
Pros:

L'emplacement, le confort de la chambre, le parking au sous sol

Cons:

Le bruit de la rue qui empêche d'aérer la chambre, le personnel à bout de nerfs au petit déjeuner car trop peu nombreux

2026-04-08 • via Nuitee