Hôtel des Patients

Hotels
8.9 (4514 reviews)
8 Avenue de la Sallaz , Lausanne , ch

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 4514 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
S
Sonia • couple • ch
8
2026-03-14 • via Nuitee
I
Ivana • solo_traveller • it
8
2026-03-13 • via Nuitee
Y
Yvonne • family_with_children • ch
8
Pros:

Sehr sauber, neu eingerichtet, etwas Spital flair aber ganz ok

Cons:

Schade das es doch etwas weit weg vom Zentrum ist. Spitalflair

2026-03-13 • via Nuitee
A
Arthur • couple • us
7
2026-03-13 • via Nuitee
A
AlPower • couple • ch
7
2026-03-13 • via Nuitee
M
Martine • family_with_children • fr
9
Pros:

Personnel accueillant et de bon conseil
Et notre écoute
Belle découverte la cohabitation avec les patients

2026-03-13 • via Nuitee
A
Ada-Luz • solo_traveller • fr
10
2026-03-13 • via Nuitee
S
Stéphanie • solo_traveller • ch
8
Confortable, pratique et accueillant
Pros:

L’accueil chaleureux, la vue sur le lac, le lit très confortable, la proximité du métro qui circule toutes les 4 minutes très rapidement en direction du centre et du lac.

Cons:

Les sirènes des ambulances la nuit

2026-03-12 • via Nuitee
M
Meaghan • family_with_children • ch
8
2026-03-12 • via Nuitee
E
Edoardo • solo_traveller • ch
10
2026-03-12 • via Nuitee
H
Herve • solo_traveller • ch
10
2026-03-12 • via Nuitee
S
Sugeevan • family_with_children • fr
10
2026-03-11 • via Nuitee
F
Ferruccio • family_with_children • it
8
2026-03-11 • via Nuitee
S
Sonia • family_with_children • fr
10
Pros:

Personnel agréable, très jolie vue, chambres propres et spacieuses. Très bon petit déjeuner.

2026-03-10 • via Nuitee
A
Abdourahmane • solo_traveller • ch
8
Super, mais chambre mal insonorisée contre le bruit des voitures
Pros:

Proximité avec le CHUV. Moderne

Cons:

Mal insonorisé. On entend le bruit des voitures!

2026-03-10 • via Nuitee
J
Jean-Gabriel • couple • ch
10
2026-03-10 • via Nuitee
A
AHILE • family_with_children • ci
10
Pros:

C'est mon deuxième séjour à l'hôtel des Patients, et c'est toujours impeccable.
Les chambres, le service, le petit déjeuner, tout est impeccable.
Je suis prêt à y retourner.

Cons:

RAS

2026-03-10 • via Nuitee
I
IRENE • family_with_children • fr
9
Pros:

Chambre spacieuse et confortable.

Cons:

Rien

2026-03-09 • via Nuitee
R
Ricardo Francisco • family_with_children • pt
5
2026-03-09 • via Nuitee
C
Coralie • solo_traveller • ch
9
Super value for money. Will recommend to family when they come visit!
Pros:

Room was great. Bed was very comfortable and the view from the 7th floor was fabulous. Great choice of breakfast and the facilities were sparkly clean.

Cons:

I could not find the hairdryer in the room.

2026-03-09 • via Nuitee