Hôtel des Patients

Hotels
8.9 (4514 reviews)
8 Avenue de la Sallaz , Lausanne , ch

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 4514 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
M
Maria • family_with_children • mx
10
2026-02-15 • via Nuitee
W
Wendy • family_with_children • ch
10
2026-02-14 • via Nuitee
S
Senne • family_with_children • be
8
2026-02-14 • via Nuitee
A
ANASTASIA MARIA • family_with_children • gr
10
Pros:

Πολύ κοντά στο μετρό, δωμάτια ιδιαίτερα άνετα, προσεγμένα και καθαρά με όμορφη θέα, ευγενέστατο και πρόθυμο προσωπικό, ωραίο πρωινό.

Cons:

1) Πολύ ζεστή couette, κλείσαμε τελείως τη θέρμανση και ανοίξαμε λίγο ένα παράθυρο, αλλά και πάλι..ζεσταθήκαμε..Καλό θα ήταν να υπάρχει εναλλακτικα στην ντουλάπα σεντόνι και κουβέρτα. 2) Θα ήταν επίσης χρήσιμο ένα mini ψυγείο-bar στο δωμάτιο και 3) η δυνατότητα για ένα ποτό και snack το βράδυ μετά τις ώρες του δείπνου.

2026-02-14 • via Nuitee
M
Melissa • family_with_children • ch
9
Pros:

Chambre spacieuse, propre, très bien équipée. Localisation conforme aux attentes. Super petit-déjeuner.

Cons:

N/A

2026-02-14 • via Nuitee
N
nathalie • family_with_children • fr
10
C'était parfait pour nous.
Pros:

Le petit déjeuner était parfait. Le personnel disponible et agréable.

Cons:

Un petit réfrigérateur serait très agréable. Le prix du parking est élevé.

2026-02-12 • via Nuitee
M
Margaux • couple • fr
9
2026-02-12 • via Nuitee
A
Albert • family_with_children • es
9
Hotel recomenable
Pros:

Hotel molt ampli i espaios en les habitacions, tot molt bé, habitació molt gran , amb bany molt bé. L'atenció perfecte. L'esmorzar molt complert amb varietat . Sorpren gratament el silenci i la tranquilitat de la nit, no s'escolta cap soroll. Molt net i curiòs tot.

Cons:

No m'ha agradat gaire el matalàs del llit, no era massa comode . Però tot el demés perfecte

2026-02-12 • via Nuitee
C
Caxim • family_with_children • it
9
Viaggetto con mia figlia
Pros:

Camera grande, pulita con ottima vista. Ottima colazione e ottimo il ristorante. Personale gentile e professionale. Comodo alla metro.

Cons:

Nulla

2026-02-12 • via Nuitee
P
Pierre • couple • ch
9
2026-02-11 • via Nuitee
O
Orestina • solo_traveller • ch
8
2026-02-11 • via Nuitee
N
Nicolas • family_with_children • fr
9
2026-02-11 • via Nuitee
E
Emmanuelle • family_with_children • fr
9
2026-02-11 • via Nuitee
T
Thierry • solo_traveller • ch
8
merci
Pros:

A part la vue que je me réjouis de découvrir une prochaine fois (brouillard), tout était très bien et je retiens l'adresse pour une prochaine occasion si nécessaire.
Avec mes remerciements

Cons:

RAS

2026-02-11 • via Nuitee
L
Lorena • solo_traveller • fr
8
2026-02-11 • via Nuitee
S
Stefan Surber • family_with_children • de
7
Cons:

Es gab keine Hotelbar

2026-02-10 • via Nuitee
G
Gabriel • couple • ch
8
2026-02-10 • via Nuitee
D
Daniela • solo_traveller • fr
9
Une bulle de sérénité dans le paysage urbain 😀
Pros:

Un bon buffet pour le petit déjeuner, bien garni et varié avec un très bon accueil. Un lieu sobre, clair, moderne et confortable.

Cons:

Rien

2026-02-10 • via Nuitee
C
Coraline • solo_traveller • ch
10
2026-02-10 • via Nuitee
P
Priska • couple • ch
9
Rundum zufrieden mit dem ganzen Aufenthalt und ein sehr gutes Frühstücksbuffet
Pros:

Nähe zur Métro. Transportkarte inklusive und wurde vor der Anreise zugeschickt, so dass wir sie bereits vor dem Einchecken verwenden konnten.
Unkompliziertes Check-in, das Personal sprach leider kein Deutsch. Trotzdem sehr freundlich und hilfsbereit. Reception gut besetzt.
Zimmer gross, sehr sauber mit unglaublich bequemem Bett. Einrichtung zweckmässig und alles vorhanden, was man braucht.
Frühstück sehr fein und vielfältig. Wir sind rundum zufrieden und kommen sicher wieder.

Cons:

Dusche ist etwas klein. Der Duschvorhang könnte angenehmer und besser sein.

2026-02-10 • via Nuitee