Hôtel des Patients

Hotels
8.9 (5110 reviews)
8 Avenue de la Sallaz , Lausanne , ch
+41 21 545 41 11

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean environment
Friendly staff
Convenient location
Spacious rooms
Good value
Cons:
Hospital-like atmosphere
Limited food variety

Categories

Cleanliness
8.36
General clean environment mentioned in multiple reviews.
Service
9.33
Staff is frequently described as friendly and helpful.
Location
8.87
Located conveniently for nearby hospital and city access, praised by multiple guests.
Room Quality
8.82
Spacious and well-furnished rooms mentioned in several reviews.
Amenities
8.85
Includes parking and local transportation passes, adding value.
Value for Money
9.21
Guests generally felt the quality matched or exceeded expectations.
Food and Beverage
8.56
Breakfast quality noted positively; some complaints about variety.
Overall Experience
9.23
Positive overall sentiment, with some mixed feelings about the hospital-like atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Unique Accommodation Concept
Hôtel des Patients offers a unique experience by combining accommodation for guests and patients, making it the first of its kind in Switzerland.

Comfortable Rooms and Dining Options
Each room is equipped with a flat-screen TV and a private bathroom, with some rooms featuring a seating area or terrace. Guests can enjoy a breakfast buffet, dine at the restaurant or terrace, and unwind with a drink at the bar.

Convenient Location and Additional Amenities
Located in a quiet area near the CHUV university hospital center, the hotel is just a 5-minute walk from the M2 metro station. Guests also have access to a fitness centre with a gym and sauna at a reduced rate.

Book now for a unique and comfortable stay at Hôtel des Patients!

Important information:

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodations for guests and patients at the same time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 5110 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.87
Room Quality: 8.82
Amenities: 8.85
Value for Money: 9.21
Food and Beverage: 8.56
Overall Experience: 9.23
M
Manuel • solo_traveller • be
9
2026-08-08 • via Nuitee
C
Ciaran • family_with_children • ch
8
Nice and comfy stay
Pros:

Friendly staff. Clean and comfortable.

2026-08-08 • via Nuitee
V
vanessa • couple • it
8
2026-08-08 • via Nuitee
V
Vahid • family_with_children • fr
4
Pros:

Parking non-inclu et très cher la journée.

2026-08-07 • via Nuitee
A
Ashley • family_with_children • fr
8
2026-08-07 • via Nuitee
V
valerie • solo_traveller • fr
5
Pros:

Qualité de l' accueil, présence d un parking et métro très proche, petit déjeuner très bon

Cons:

C'est un hôpital, vous croisez des patients toute la journée et la présence d un homme avec un bandage ensanglanté n' est pas une image sympa pour commencer la journée. Avec l absence de climatisation (29 dans la chambre)obligation d ouvrir la fenêtre mais comme nous étions au dessus du restaurant il y a du bruit (sans compter sur ceux qui prennent une pause à 1h40 nous obligeant pour dormir de fermer la fenêtre)

2026-08-07 • via Nuitee
S
Simon • solo_traveller • de
10
2026-08-07 • via Nuitee
L
Li • family_with_children • cn
7
Pros:

房间没有空调，我们晚上8点入住还是比较热，离地铁口近早餐不错，前台服务员态度特别好

Cons:

没有空调比较热，厕所没有换气扇

2026-08-07 • via Nuitee
D
Daniela • couple • fr
8
Pros:

Isolation phonique, emplacement, petit déjeuner

Cons:

Pas de climatisation, chambre assez petite, shampooing et savon pas toujours remplacés

2026-08-06 • via Nuitee
P
Paul • couple • gb
8
Convenient for everything we needed.
Pros:

Very convenient for the hospital quarter but also with very easy access to the metro to get down to the central and lakeside areas. Good value ‘menu du jour’ in the restaurant and excellent breakfast buffet including gluten free options.

Cons:

The rooms aren’t air conditioned and ours was very warm indeed. Opening the windows lets in traffic noise. However, two fans were installed which helped a bit.

2026-08-06 • via Nuitee
G
Georges • couple • fr
8
2026-08-06 • via Nuitee
C
Carina • family_with_children • ch
4
2026-08-06 • via Nuitee
E
Eric • solo_traveller • ch
9
2026-08-05 • via Nuitee
R
Rémi • solo_traveller • fr
10
Pros:

Bien placé et chambre OK !

Cons:

Pas de clim en canicule mais bon ventilo

2026-08-05 • via Nuitee
P
Pierre • solo_traveller • fr
8
Pros:

Clean, modern, big rooms, good breakfast, good wifi, good burgers.

Cons:

No air conditioning although fans were present at least, smart tv not plugged to internet..

2026-08-05 • via Nuitee
A
Alejandro • couple • ch
10
2026-08-05 • via Nuitee
K
Kay • solo_traveller • de
6
In Ordnung, aber im Sommer nicht zu empfehlen
Pros:

Das Zimmer wirkte freundlich eingerichtet und war recht sauber.
Allerdings war der Boden nicht ganz so sauber, was wir beim Barfuß laufen gemerkt haben.
Der Ausblick ist grandios.

Cons:

Leider gibt es keine Klimaanlage.
Am Anreisetag waren es 35 Grad und obwohl die Gardinen zugezogen waren, war es im Dachgeschoss extrem heiß und stickig.
Zwar standen 2 Ventilatoren zur Verfügung, die aber zum einen sehr laut waren und die Temperatur nicht runterkühlen.
An Schlaf war daher leider nur wenig und schlecht zu denken. Die Fenster konnte man zwar gut öffnen, da Moskitogitter angebracht sind, aber der Straßenlärm war zu laut um sie offen zu lassen, zumal die Temperaturen draußen auch nachts noch sehr hoch waren.
Zum Restaurantbereich muss ich sagen, waren wir überrascht, tatsächlich mit Patienten gemeinsam zu essen, die teilweise in Pyjamas und Bademantel zu Tisch kamen. Dies trübt dann doch die Urlaubsstimmung und hatten wir so über die Booking.com Seite nicht erwartet.
Als wir danach das Hotel gegoogelt haben, konnten wir die Philosophie des Hotels nachlesen.
Das Essen war in Ordnung, das Frühstücksbuffet war sehr vielfältig und nett angerichtet. Die Käseauswahl hätte etwas größer sein können in der Schweiz😊
Leider verfügt die Garage über keine Ladesäulen und auch in der unmittelbaren Umgebung ist keine Ladesäule. Erste Schnelladesäule (mit 2 Plätzen) ist am Stadtpark am Wasser ca. 15 Autominuten entfernt.

2026-08-05 • via Nuitee
R
Rouran • family_with_children • fr
10
2026-08-05 • via Nuitee
N
Noemi • family_with_children • es
10
2026-08-05 • via Nuitee
K
Kathrin • couple • ch
8
Sonst alles i.o. bis sehr gut ...............
Pros:

Das Frühstück war super und eine grosse Auswahl. Es war etwas ein grosser Sahl und viel Lärm, aber noch ertragbar.

Cons:

Wir haben auch das Nachtessen versucht, aber da waren wir sehr enttäuscht. Da es eher weit zu Fuss zu den Restaurants in der Stadt war, versuchten wir es zweimal, aber war nicht der Hit.

2026-08-05 • via Nuitee