Family Tree Hotel

Hotels
9.4 (1004 reviews)
6 Maharaj Soi.2 Rd., Paknam, Mueang, Krabi , Krabi town , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent café
Cons:
Cleanliness issues
Inconvenient access for luggage

Categories

Cleanliness
8.3
Multiple reviews highlighted issues with cleanliness, such as bad smells and dirty common areas.
Service
10
Staff were consistently described as friendly and accommodating.
Location
10
The hotel’s location was praised for being central and convenient.
Room Quality
8.3
Rooms were noted as cute, but some faced issues like noisy air conditioning or bad views.
Amenities
9.3
The café below was well-received, although some amenities like lifts were lacking.
Value for Money
9.3
Generally considered decent value, though some complained about cleanliness and noisy conditions.
Food and Beverage
10
The café was frequently described as excellent, with great coffee and breakfast options.
Overall Experience
10
Most guests found the overall experience positive despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:43

Property Description

Luxurious Rooms and Amenities

Family Tree Hotel offers air-conditioned rooms equipped with modern amenities such as a coffee machine, fridge, and flat-screen TV. Guests can enjoy a comfortable stay with a safety deposit box and a private bathroom in each room. Some rooms even feature a balcony for a picturesque view.

Diverse Dining Options

Indulge in a culinary experience at the hotel's restaurant, serving a variety of cuisines including American, Chinese, and Thai dishes. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available upon request.

Convenient Location and Services

Located near key attractions like Wat Kaew Korawaram and Krabi Stadium, Family Tree Hotel provides airport transfers and bicycle rental services for guests' convenience. With free WiFi and a concierge service, the hotel ensures a hassle-free and enjoyable stay for all visitors.

Book your stay at Family Tree Hotel for a memorable experience in Krabi town.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KBV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for THB 450 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1004 reviews
Cleanliness: 8.3
Service: 10
Location: 10
Room Quality: 8.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 10
Overall Experience: 10
I
ibrahim emre • family_with_children • tr
10
Pros:

Tesis merkezi bir konumda, tertemiz ve güzel dekore edilmiş. Çok güzel bir kafenin üzerinde yer alıyor. Daha önce yaşamadığım bir deneyim olarak kafenin içerisinden giriş çıkış yapılıyor. Hatta kafe kapandıktan sonra hiç kimsenin olmadığı bomboş kafeden geçiliyor. Ne güzel bir deneyim. Odada bir dripper ve kahve çekirdekleri vardı. Kendi kahvenizi yapabilirsiniz. El yapımı kurabiyeler vardı ve bir kavanoz dolusu. Hepsi otelin ikramı. Ayrıca akşam kapımızın önüne tatlı bir sepette bir kek ve sütler koymuşlar. Muhteşem bir hizmet vardı.

Cons:

İnşaat kaynaklı 2 kere kısa süreli su kesintisi oldu ama hemen çözüldü. Önemli bir şey değil.

2026-03-20 • via Nuitee
A
Alexandra • extended_group • nl
9
2026-03-19 • via Nuitee
E
Eric WK Chew • family_with_children • sg
9
Pros:

The room design, friendly and helpful staff, daily snacks

Cons:

The narrow spiral staircase that leads up to level 2 reception. Have difficulty moving with luggage.

2026-03-17 • via Nuitee
A
Alexandra • extended_group • nl
9
Geweldig!
Pros:

Verse koffiebonen op de kamer! Boven geweldige koffiewinkel met heerlijke ontbijtjes en lunch

2026-03-14 • via Nuitee
S
Sanne • family_with_children • nl
9
2026-03-09 • via Nuitee
A
Anna-Sophie • family_with_children • de
8
2026-03-05 • via Nuitee
J
Jan • solo_traveller • de
9
2026-03-03 • via Nuitee
S
Siede • solo_traveller • de
9
Pros:

Die Lage ist sehr zentral, das Zimmer sehr schön. Als Gastgeschenk bekamen wir ein Stück Kuchen aus Zimmer, Wasser, Kaffee und Tee waren szch vorhanden.

2026-03-03 • via Nuitee
D
Dina • couple • us
10
Excellent stay in a lovely hotel.
Pros:

Everything. Location was convenient to everything. Walking distance to night market and river walk and lots of restaurants. Lovely special touches in the room - snacks, water and grind your own coffee. Staff is lovely and the cafe downstairs awesome! Beds are very very comfortable & high quality linens & towels & toiletries.

Cons:

Nothing. But we have no problem with spiral stairs. There might be an elevator , but that wouldn’t be an option after 6 pm so if you have mobility issues be aware.

2026-03-01 • via Nuitee
D
DAVID • family_with_children • gb
8
Very good
Pros:

Lovely rooms and staff very helpful

Cons:

A member of your staff at Reception recommended a bike rental shop which we went to .We had a very bad experience there with us ending up being stranded due to a slow puncture on the bike and the proprietor charging us for this .It doesn't look good on your hotel recommending them .A different member of your staff was very very helpful and even came with us to the bike shop to sort it out..My attached picture shows the bike shop directions from hotel .Please anyone reading this avoid the bike shop they will scam you

2026-03-01 • via Nuitee
R
Romina • family_with_children • de
9
Super Stop Over für eine Nacht
Pros:

Wie schon öfter erwähnt: Kaffee auf dem Zimmer hervorragend, Gebäck im Zimmer mit Milch bei der Ankunft und Cookies im Zimmer. Hier steckt viel Liebe im Detail!
Zudem sehr freundliches Personal, dass beim Gepäck hilft-schon gut, da kein Aufzug! Auch mit Baby war es super, wir konnten den Kinderwagen im Café im EG stehen lassen!

Cons:

Die Duscharmaturen gehören dringend erneuert, rosten schon.

2026-03-01 • via Nuitee
J
Julie • family_with_children • fr
10
Parfait
Pros:

L’emplacement, la propreté, la gentillesse du personnel

2026-02-28 • via Nuitee
J
Julie • family_with_children • fr
10
2026-02-28 • via Nuitee
K
Katrin • family_with_children • de
7
Pros:

Uns hat es gut gefallen .Personal sehr freundlich, Lage super.

Cons:

Leider hatten wir ein sehr feuchtes Zimmer, welches extrem nach Schimmel gerochen hat. Dadurch waren wir froh, nach 2 Tagen wieder abzureisen.

2026-02-26 • via Nuitee
D
Dolejší • couple • cz
9
2026-02-26 • via Nuitee
M
Mareen • couple • de
6
Insgesamt in Ordnung
Pros:

Das Bett war bequem und groß. Für Krabi Town ganz gut gelegen. Bei geschlossenem Fenster war die Lautstärke der Straße nicht zu hören.

Cons:

Etwas ungewöhnlicher und mit Koffer komplizierter Eingang über eine schmale Wendeltreppe durch das Café. Leider kein Frühstück inklusive.

2026-02-25 • via Nuitee
V
Victoria • couple • no
9
2026-02-25 • via Nuitee
S
Stacey • family_with_children • gb
10
Pros:

The room was fantastic, great coffee facilities and shower products. It was also exceptionally clean.

Cons:

It's on the first floor with no obvious reception or entrance (it's through the coffee shop underneath) so you need to ring through to reception for them to let you in

2026-02-24 • via Nuitee
P
Peter • couple • de
4
Leider das falsche Hotel gebucht!
Pros:

Das Zimmer war sauber.

Cons:

Eigentlich nur für Backpacker geeignet oder für junge Leute mit leichtem Gepäck!
Das Hotel ist nicht wie beschrieben nur in den „oberen Stockwerken nur mit Treppen“ zu erreichen. Das GANZE Hotel ist nur über Treppen zu erreichen!
Der Empfang liegt im 1.OG. Dorthin führt eine extrem enge, steile Wendeltreppe mit sehr schmalen Stufen. Bei Check-in nach 17:00h ist dann keiner mehr da, der einem Hilft, große, schwere Koffer nach oben zu bringen! Für ältere Leute unzumutbar!!!
Die Suite, die angeblich aus separaten Wohn- und Schlafzimmern besteht, ist ein einziger großer Raum ohne die geringste Trennung!
Dysfunktional eingerichtet, ohne Ablagemöglichkeiten neben dem Bett, im Doppelzimmer nur ein Stuhl, kein Sessel, „Sofamatraze“ auf Boden, Waschbecken im Schlafzimmer statt im Bad, TV channel mal empfangbar, im nächsten Moment wieder nicht.
Der Balkon gleicht eher einem Taubenkäfig als einem Balkon!
Personal teils seeehr höflich, teils extrem Arrogant und frech!

2026-02-24 • via Nuitee
M
Marion et Christophe • family_with_children • fr
10
Pros:

Chambre très confortable, calme

2026-02-24 • via Nuitee