Vitoria Palace Hotel

Hotels
8.6 (857 reviews)
Rua Lucas Evangelista de Morais, 1100 , Mossoró , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great breakfast options
Cons:
Issues with cleanliness
Inconsistent shower pressure

Categories

Cleanliness
7.55
Some complaints about dirty linens and towels.
Service
9.05
Many reviews highlight attentive and friendly staff.
Location
8.85
Convenient location near events and amenities.
Room Quality
8.35
Overall positive feedback on room comfort but noted issues with some amenities.
Amenities
8.75
Good variety of amenities, though some could be improved.
Value for Money
8.65
Competitive pricing relative to quality experienced.
Food and Beverage
8.95
Breakfast and food options received high praise.
Overall Experience
8.65
Overall positive stay with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:16

Property Description

Modern Accommodation with Amenities
Vitória Palace Hotel, just 5 km from Mossoró town centre, offers modern air-conditioned rooms with flat-screen TVs, safes, and city views.

Relaxation and Dining Options
Guests can unwind in the heated pool and sauna, followed by a delicious meal at the on-site restaurant. The breakfast buffet features fresh fruits, breads, and regional specialties.

Convenient Location
With Mossoró Bus Terminal nearby and West Shopping Centre a short drive away, exploring the area is easy. Don't forget to visit Tibau beach, just 40 minutes by car.

Book your stay at Vitória Palace Hotel now and experience comfort, relaxation, and convenience during your trip to Mossoró!

Important information:

A deposit via bank transfer is required to secure your reservation. Vitoria Palace Hotel will contact you after booking to provide bank transfer instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 857 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.85
Room Quality: 8.35
Amenities: 8.75
Value for Money: 8.65
Food and Beverage: 8.95
Overall Experience: 8.65
R
Rafael • family_with_children • br
10
2026-05-05 • via Nuitee
E
EDMILSON • solo_traveller • br
9
2026-05-03 • via Nuitee
V
Vivian • solo_traveller • br
8
2026-05-02 • via Nuitee
P
Peter • solo_traveller • de
8
2026-04-29 • via Nuitee
A
Adriana • solo_traveller • br
9
2026-04-27 • via Nuitee
L
Leticia • couple • br
10
2026-04-26 • via Nuitee
C
Caio • solo_traveller • br
10
Total satisfação
Pros:

Tudo perfeito

2026-04-19 • via Nuitee
A
Alexandre • couple • br
8
Pros:

A atenção dos funcionários foi muito importante.
Cheguei de madrugada e foram muito atenciosos
A cama super Confortáve, o quarto super aconchegante

Cons:

A porta principal é a porta do banheiro estavam emperradas, o café da manhã diminuiu a qualidade pelo horário que fui tomar café. Era pra ter a mesma qualidade do início ao fim. O preço era pra ter sido mais flexível em relação a hora que entrei. Tem uma nova lei que o hóspede tem direito a passar mais tempo no hotel mas estão driblando essa lei.

2026-04-17 • via Nuitee
A
Andrea • solo_traveller • br
10
2026-04-07 • via Nuitee
J
Jonas • solo_traveller • br
8
2026-03-30 • via Nuitee
A
Alexandre • extended_group • br
4
Deve melhorar a comunicação com o cliente
Pros:

Localização e limpeza

Cons:

O estabelecimento leva o cliente ao erro. Dispõe de 4 informações sobre o estacionamento onde 3 são gratuitas e 1 paga, mas não informa que o cliente deve pagar, levando ao entendimento de que todos os serviços de estacionamento são gratuitos. Após o uso, quiseram cobrar. Desrespeito ao consumidor e passível de dano moral.

2026-03-29 • via Nuitee
Z
Zoltan • solo_traveller • br
10
Pros:

De tudo..

Cons:

Nada, fui super bem recebido.

2026-03-26 • via Nuitee
P
Paulo Cesar • extended_group • br
8
2026-03-25 • via Nuitee
G
Güttler • solo_traveller • br
9
2026-03-24 • via Nuitee
F
Fernanda • couple • br
8
Razoável a estadia
Pros:

Café da manhã razoável, equipe muito atenciosa, estrutura agradável

Cons:

A higiene do quarto não foi como eu esperava, senti descuido

2026-03-19 • via Nuitee
F
Felipe • solo_traveller • br
10
Tudo perfeito café da manhã ótimo , funcionários simpáticos recomendo
Pros:

Dos funcionários

2026-03-16 • via Nuitee
A
Alewijn • couple • br
8
Pros:

Ontbijt

Cons:

Beperkte mogelijkheden bij diner. Geen drankjes
Beperkte en matige wijn

2026-03-12 • via Nuitee
A
Anderson Dutra • solo_traveller • br
8
2026-03-11 • via Nuitee
R
Ricardo • solo_traveller • br
8
2026-03-10 • via Nuitee
R
Rafael • couple • br
10
Pros:

Staff, localização, café da manhã, estrutura,

Cons:

Quartos com pintura a desejar. Um pouco velho

2026-03-09 • via Nuitee