Hotel Kreuz by b-smart

Hotels
8.4 (1390 reviews)
Bruder-Klausen-Weg 1 , Sachseln , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Business center
Heating
Terrace
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Comfortable beds
Cons:
Elevator issues
Slow communication regarding lost items
Limited assistance

Categories

Cleanliness
8.09
Overall cleanliness was noted as acceptable, but slow communication regarding lost items and issues with bathroom cleanliness were mentioned negatively.
Service
8.76
General remarks about service were positive, though issues with slow response times were noted.
Location
9.1
Mentioned as a very good and centrally located hotel, excellent for excursions in the region.
Room Quality
8.55
Rooms are spacious and comfortable, with a few minor issues regarding fixtures.
Amenities
7.58
Issues with the elevator and limited assistance noted, affecting overall amenity rating.
Value for Money
8.54
Overall value is seen as good, although some felt the self-service aspect was too pronounced.
Food and Beverage
8.09
Restaurant received positive comments, but was not heavily emphasized in reviews.
Overall Experience
8.47
Stay was enjoyable with some noted inconveniences that could be improved upon.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:59

Property Description

Historic Charm with Modern Comforts

Elegant Accommodations: The Kreuz Sachseln Hotel Restaurant offers elegantly furnished, spacious rooms and junior suites for a peaceful night's rest.

Culinary Delights: Indulge in tasty local specialties with a global twist prepared by the experienced kitchen team. Dine in the restaurant or on the inviting terrace for a delightful culinary experience.

Relaxation and Adventure: Unwind in the on-site sauna and steam bath after a day of exploration. With a prime location near Sarner lake and various mountain activities, including skiing, hiking, and more, there's something for everyone.

Experience the perfect blend of history and modernity at Kreuz Sachseln Hotel Restaurant. Book your stay now for an unforgettable getaway.

Important information:

When booking 5 rooms or more, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 3 years old and over stay for CHF 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1390 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.1
Room Quality: 8.55
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.47
D
Daeniker • solo_traveller • ch
9
2026-07-18 • via Nuitee
K
KARIN • solo_traveller • ch
8
2026-07-18 • via Nuitee
C
Corinne • couple • ch
8
Pros:

Zimmer schön renoviert mit traditionellem Flair.

Cons:

Wie in der Beschreibung erwähnt, ist es so, dass es keine Reception gibt, nur self checking. Wirkt unpersönlich Ältere Gäste vor uns waren sehr überfordert und benötigten unsere Hilfe beim Check-in.
Einige Kleiderhaken im Zimmer wären praktisch.

2026-07-18 • via Nuitee
L
Lasse • solo_traveller • dk
5
Pros:

Restauranten der ikke hænger sammen med hotellet var ganske god.

Cons:

Slidt værelse og kedelig morgenmad.

2026-07-18 • via Nuitee
K
Karl • couple • se
9
Said that breakfast was included for all room rates on the website. It wasn’t…
2026-07-17 • via Nuitee
C
Corinna • couple • de
10
Super für Zwischenstopp
Pros:

Sehr schönes Hotel, tolle Aussicht.
Alles ohne Personal

Cons:

Klimaanlage wäre toll gewesen

2026-07-17 • via Nuitee
R
Rolf • solo_traveller • ch
8
2026-07-17 • via Nuitee
J
Jiří • family_with_children • cz
10
2026-07-17 • via Nuitee
R
Rudolf • solo_traveller • sk
10
Pros:

Obrazy o histórii hotela

Cons:

Nerozumeli sme, že " o jedlo sa nám postará opica" ...bolo by dobré tam napísať, že opica je názov reštaurácie

2026-07-16 • via Nuitee
M
Marco • family_with_children • ch
7
Pros:

Super Lage.

Cons:

Wir gingen davon aus, im Nebenhaus untergebracht zu sein.
Die Zimmer waren schön, aber nicht mehr im besten Zustand.
Das Sicherheitskonzept hat einige Mängel: Fenster nicht Absturz gesichert, nicht korrekter Sicherheitsplan, Notausgang öffnet sich nach innen…

2026-07-16 • via Nuitee
L
Lisa • couple • se
10
Jättebra!
Pros:

Otroligt fint och rent! Läget var perfekt i en mysig by nära till sjön. Kommer absolut tillbaka hit!

Cons:

Har inget negativt. Möjligtvis att det inte var gratis parkering samt självcheckin så vi mötte aldrig någon personal.

2026-07-16 • via Nuitee
R
Rochan • extended_group • no
5
Bra men mye forbedringspotensial her.
Pros:

1. Plasseringen
2. Rent
3. Parkering for hotell

Cons:

1. Bare 1 incheck ipad??? Tar veldig lang tid når det er mange folk som må skrive mye info for å check-in. Må vente veldig lenge i kø. Ingen personal?
2. Ingen A/C på rommet....
3. Ingen mini kjøleskap.
4. Ingen vending machine. F.eks kjøpe vann/brus på en søndag der alt er stengt?
5. Ingen mulighet for kaffe/kaffe automat.

2026-07-14 • via Nuitee
A
Angelos • family_with_children • gr
10
2026-07-14 • via Nuitee
R
Rosa María • couple • ch
8
Cons:

No había nadie en recepción, mejor dicho no existe la recepción. Habitaciones sin climatizar

2026-07-13 • via Nuitee
S
Shaga • solo_traveller • nl
8
A stunning view
Pros:

The view The lake view from the room was absolutely stunning.

Cons:

Since there was no air conditioning, the room became quite warm, making it difficult to sleep comfortably. In addition, breakfast ended rather early, with service finishing at 9:30 a.m.

2026-07-13 • via Nuitee
E
Eugen Jas • solo_traveller • pl
6
Pros:

lokalizacja, obiekt

Cons:

kompletny brak personelu, b słabe sniadania

2026-07-13 • via Nuitee
C
Christine • solo_traveller • ch
7
Pros:

Zentral gelegen

Cons:

Checkin war schwierig. Zum Glück hat die Serviertochter uns geholfen. Bei uns hat das Display nicht funktioniert obwohl wir es richtig gemacht haben.

2026-07-12 • via Nuitee
G
Gergely • family_with_children • hu
5
Biztos, hogy van jobb választás Sachselnben, és környékén.
Pros:

A környezet gyönyörű, és a hotel alatti étterem kiváló volt.

Cons:

Az egyik szobában a TV hibás volt, egy nagy csík volt a képernyő közepén, és abba a szobába valaki bement annak ellenébe, hogy kint volt a “Do not disturb” tábla, de nem takarítás céljából. A másik szobában az egyik törölköző koszos volt. A parkolást útfelújítás miatt nem volt megoldott, és a szállás többszöri kérésünk ellenére sem tett semmit. A legfelsőbb emeleti szobában nem volt légkondi, ezért nagyon meleg volt. Aludni 2 okból sem tudtunk, egyrészt a reggel 7-kor induló és este 10-kor befejeződő harangozás miatt, másrészt az ablak alatt folyamatosan csorgó kút miatt. A csap nehezen működött a fürdőszobában. A széf sem működött. Sok vendég tanácstalanul állt, mivel nem volt személyzet, aki segített volna a “self-check in”ben, ezért mi segítettünk nekik.

2026-07-11 • via Nuitee
B
Bilguun • couple • ch
7
Parfait
Pros:

Magnifique et propre proche la ville . Merci beaucoup

Cons:

Ne

2026-07-10 • via Nuitee
R
René • solo_traveller • ch
7
Pros:

schön im Zentrum.

2026-07-09 • via Nuitee