Hotel Kreuz by b-smart

Hotels
8.4 (1145 reviews)
Bruder-Klausen-Weg 1 , Sachseln , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Sauna
Chapel/shrine
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Comfortable beds
Cons:
Elevator issues
Slow communication regarding lost items
Limited assistance

Categories

Cleanliness
8.09
Overall cleanliness was noted as acceptable, but slow communication regarding lost items and issues with bathroom cleanliness were mentioned negatively.
Service
8.76
General remarks about service were positive, though issues with slow response times were noted.
Location
9.1
Mentioned as a very good and centrally located hotel, excellent for excursions in the region.
Room Quality
8.55
Rooms are spacious and comfortable, with a few minor issues regarding fixtures.
Amenities
7.58
Issues with the elevator and limited assistance noted, affecting overall amenity rating.
Value for Money
8.54
Overall value is seen as good, although some felt the self-service aspect was too pronounced.
Food and Beverage
8.09
Restaurant received positive comments, but was not heavily emphasized in reviews.
Overall Experience
8.47
Stay was enjoyable with some noted inconveniences that could be improved upon.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:59

Property Description

Historic Charm with Modern Comforts

Elegant Accommodations: The Kreuz Sachseln Hotel Restaurant offers elegantly furnished, spacious rooms and junior suites for a peaceful night's rest.

Culinary Delights: Indulge in tasty local specialties with a global twist prepared by the experienced kitchen team. Dine in the restaurant or on the inviting terrace for a delightful culinary experience.

Relaxation and Adventure: Unwind in the on-site sauna and steam bath after a day of exploration. With a prime location near Sarner lake and various mountain activities, including skiing, hiking, and more, there's something for everyone.

Experience the perfect blend of history and modernity at Kreuz Sachseln Hotel Restaurant. Book your stay now for an unforgettable getaway.

Important information:

When booking 5 rooms or more, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 3 years old and over stay for CHF 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1145 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.1
Room Quality: 8.55
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.47
M
Michel • solo_traveller • ch
8
Bonne adresse
Pros:

Belle chambre spacieuse et propre
Parking couvert

2026-02-14 • via Nuitee
A
Alain • solo_traveller • ch
8
2026-02-13 • via Nuitee
E
Elisabeth • solo_traveller • ch
7
Für eine Nacht ok
Pros:

Gemütliches Zimmer, Parkplätze vor dem Haus. Sehr freundliche Mitarbeiter

Cons:

Die Lage neben der Kirche eine Katastrophe. Die Kirchenglocken läuten am Morgen um 7.00 Uhr Sturm. Versteht kein Mensch warum

2026-01-31 • via Nuitee
J
Jose Miguel • family_with_children • fr
9
2026-01-30 • via Nuitee
D
Danilda • solo_traveller • ch
10
Pros:

Céntrico

2026-01-29 • via Nuitee
T
Thoma • solo_traveller • ch
8
2026-01-29 • via Nuitee
A
Agathe • solo_traveller • de
7
Würde wieder kommen
2026-01-29 • via Nuitee
N
Nicholas • solo_traveller • gb
9
Great modern hotel, wellness, parking, comfort
Pros:

Super modern

Cons:

Sauna wasn’t properly on, only heated to 60c

2026-01-27 • via Nuitee
I
Ida • family_with_children • ch
9
Pros:

Sehr sauber, super einfacher Self-Check-in. Bequeme Betten, zuvorkommendes und freundliches Restaurantpersonal.

Cons:

Frühstücksbüffet etwas karg, wenig vegane Optionen. Kurz nach 22.00 wurde es extrem kalt im Zimmer.

2026-01-26 • via Nuitee
S
Stephanie • couple • ch
9
2026-01-26 • via Nuitee
M
Michel • solo_traveller • ch
7
Pas aussi bien que par le passé
Pros:

Le parking souterrain
Le calme et la literie

Cons:

La propreté de la salle de bain
La chambre pas vraiment refaite le deuxième jour (bouteille d’eau pas remplie, etc)
Le petit déjeuner avec des yogourts avec 3-4 jours de date, Bircher qui ne donne pas envie,

2026-01-25 • via Nuitee
T
Theodor • family_with_children • ch
9
Pros:

Alles bestens, einchecken problemlos. Sehr ruhige Lage, sehr gute Küche.

2026-01-25 • via Nuitee
J
Jannis • family_with_children • ch
8
2026-01-25 • via Nuitee
G
Gosselin • family_with_children • ch
5
Pros:

The location was good. Room was spacious. Good hairdryer.

Cons:

Room was like a barren land. No mini fridge in the room like indicated on the description. Floor cleanliness was discutable (bathroom was clean in comparison). Zero gratuities in the room, not a single teabag or kettle available for comfort. Restaurant in hotel doesn't want to do anything with them, no room order possible, no cutlery available. In resume, does the job for a single night, wouldnt recommend long stays. High price for service provided.

2026-01-24 • via Nuitee
G
Gisela • couple • ch
7
Cons:

Einzelbetten statt ein Doppelbett / das WLAN war instabil / das Online-Check-in hat nicht funktioniert, so dass ich anrufen musste

2026-01-22 • via Nuitee
S
Silvio • solo_traveller • ch
9
tiptop
Pros:

alles tiptop

Cons:

Self-Check In, nie Personal gesehen

2026-01-21 • via Nuitee
F
Federica • couple • it
8
2026-01-20 • via Nuitee
A
Akhmad • extended_group • id
9
2026-01-20 • via Nuitee
A
Andersen-Jinxuan • family_with_children • ch
8
Pros:

La localizaión. La tranquilidad. la limpieza.
La posibilidad de cargar coches eléctricos.
El Spa.

Cons:

No hay recepcionistas. Nadie que daba informaciones. Algo caro

2026-01-19 • via Nuitee
A
Annabel • couple • gb
9
Pros:

Sauna, clean, comfortable, super restaurant, safe parking

Cons:

Pillow choice

2026-01-19 • via Nuitee