Hotel Kreuz by b-smart

Hotels
8.4 (1194 reviews)
Bruder-Klausen-Weg 1 , Sachseln , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Sauna
Chapel/shrine
See all facilities

Review Highlights

Pros:
Spacious rooms
Good location
Comfortable beds
Cons:
Elevator issues
Slow communication regarding lost items
Limited assistance

Categories

Cleanliness
8.09
Overall cleanliness was noted as acceptable, but slow communication regarding lost items and issues with bathroom cleanliness were mentioned negatively.
Service
8.76
General remarks about service were positive, though issues with slow response times were noted.
Location
9.1
Mentioned as a very good and centrally located hotel, excellent for excursions in the region.
Room Quality
8.55
Rooms are spacious and comfortable, with a few minor issues regarding fixtures.
Amenities
7.58
Issues with the elevator and limited assistance noted, affecting overall amenity rating.
Value for Money
8.54
Overall value is seen as good, although some felt the self-service aspect was too pronounced.
Food and Beverage
8.09
Restaurant received positive comments, but was not heavily emphasized in reviews.
Overall Experience
8.47
Stay was enjoyable with some noted inconveniences that could be improved upon.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:59

Property Description

Historic Charm with Modern Comforts

Elegant Accommodations: The Kreuz Sachseln Hotel Restaurant offers elegantly furnished, spacious rooms and junior suites for a peaceful night's rest.

Culinary Delights: Indulge in tasty local specialties with a global twist prepared by the experienced kitchen team. Dine in the restaurant or on the inviting terrace for a delightful culinary experience.

Relaxation and Adventure: Unwind in the on-site sauna and steam bath after a day of exploration. With a prime location near Sarner lake and various mountain activities, including skiing, hiking, and more, there's something for everyone.

Experience the perfect blend of history and modernity at Kreuz Sachseln Hotel Restaurant. Book your stay now for an unforgettable getaway.

Important information:

When booking 5 rooms or more, special conditions and supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    People 3 years old and over stay for CHF 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1194 reviews
Cleanliness: 8.09
Service: 8.76
Location: 9.1
Room Quality: 8.55
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.47
A
Alexandru • family_with_children • ro
10
2026-04-11 • via Nuitee
J
Jose Diego • extended_group • ch
10
Excelente, Super Hôtel
Pros:

Les chambres sont très confortable, le sauna petit mais excellent.

Cons:

R.A.S

2026-04-09 • via Nuitee
H
Habib • couple • ch
3
2026-04-09 • via Nuitee
A
Anton • couple • de
10
2026-04-09 • via Nuitee
R
rotaru • family_with_children • es
10
2026-04-08 • via Nuitee
A
Alessandra • couple • it
10
Esperienza più che positiva, sicuramente da ripetere
Pros:

La struttura era molto bella ed elegante, la nostra junior suite era grande, pulita e ben arredata.
Mi è piaciuta la formula Smart, con ceck in e ceck out completamente in autonomia, e il posto auto nel garage gratuitamente

Cons:

Che non ci fosse nessuno del personale con cui interfacciarsi in caso di bisogno, eccetto che per messaggio

2026-04-08 • via Nuitee
V
Valeriu • couple • gb
5
2026-04-08 • via Nuitee
L
Lochan • family_with_children • de
10
2026-04-07 • via Nuitee
Y
Yves • couple • ch
8
2026-04-07 • via Nuitee
O
Olaras • couple • de
8
No kettle or minibar, little inconvenient
Pros:

I really liked the location.

Cons:

No kettle or minibar in the room. Coffee at the restaurant costs 5 CHF, and the kettle at reception wasn’t available in the morning, which felt inconvenient.

However, the hotel was clean, the cleaning staff was very friendly, and overall the hotel is average.

2026-04-07 • via Nuitee
B
Bernd • couple • de
9
Abseits von Luzern gute Leistung preiswert!
Pros:

Zimmergröße

2026-04-06 • via Nuitee
G
Gibert Romeu • couple • es
7
2026-04-06 • via Nuitee
V
Valentina • family_with_children • de
9
2026-04-06 • via Nuitee
F
Florian • couple • ch
6
Pros:

Gutes Frühstück
Lage
Restaurant
Badezimmer

Cons:

Betten..
Matratze ist durchgelegen
Fleckige alte Decke

2026-04-06 • via Nuitee
N
Nada • couple • ch
9
2026-04-06 • via Nuitee
P
Patrick • solo_traveller • nz
8
2026-04-06 • via Nuitee
R
Renato • couple • ch
10
2026-04-06 • via Nuitee
F
Farhad • family_with_children • af
5
They have to bring changes in breakfast people are paying too much
Pros:

Location was good

Cons:

Breakfast was not good we paid all inclusive but in breakfast there was nothing staff was too slow 👎

2026-04-04 • via Nuitee
M
Marco • couple • ch
5
2026-04-03 • via Nuitee
F
Felix • couple • de
9
2026-04-03 • via Nuitee