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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Face masks for guests available
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Delivered food - securely covered
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Mobile app for room service
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Covered parking
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Modern Comforts and Convenience
Keys Lite by Lemon Tree Hotels in Gurgaon offers a comfortable stay with air-conditioned rooms, free WiFi, and a fitness centre. Each room features a private bathroom and a desk for your convenience.
Culinary Delights
Enjoy a variety of cuisines at the hotel's restaurant, including American, Chinese, and Indian dishes. Vegetarian, halal, and vegan options are also available upon request, catering to diverse palates.
Convenient Location
Situated near popular landmarks like WorldMark Gurgaon and MG Road, this 3-star hotel is an ideal choice for travelers. Additionally, with a 24-hour front desk and room service, your needs are always taken care of.
Book your stay at Keys Lite by Lemon Tree Hotels, Mayfield, Gurgaon for a memorable and hassle-free experience.
IDENTITY PROOF: In keeping with Government regulations, we request each guest (regardless of occupancy) to carry a photo identity to present on check-in. Foreign nationals are required to present their valid passport and visa. Indian nationals can present any government issued photo identity and address proof card e.g. driving license, passport, Aadhar card or voter’s ID card. PAN Card will not be accepted as the above. Also, please do keep handy proof of corporate affiliations, if you have made a corporate booking.
Group policy: Booking of more than 5 rooms will apply different cancelation and guarantee policy. The hotel reserves the right to cancel any booking that has come for 5 or more rooms even with different names /confirmation numbers, from same source as the booking will be considered a group booking, with different rate and policies applicable.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 17 years old stay for Rs. 1,000 per person per night when using an existing bed.
Children up to and including 6 years old stay for free when using an available extra bed.
People 7 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good
Nice
Rooms are clean. Hotel should ensure hot water as winter is setting in. We stayed in Room 109 where we could get only lukewarm water even after keeping the tap open for 5 minutes.
The Hotel refused to accept the Booking.com reservation. Despite showing them proof.
Fortunately, they were not full and I was able to get a room directly with them. Booking.com and Keys lite should have a better coordination in future.
Good staff and rooms were good for the price however we only used it for 6 hours for night sleep so the price did not make sense to us.
Spacious
No card machine
Nothing. I like nothing about this property.
Upon arrival at midnight, It’s very clear to me that the bedsheet was not changed, cause as i slept on it, it smelled like sweat. The bedsheet had dodgy stains, and on the mattress protector had period blood stains that housekeeping tried to hide when he changed the bedsheet the next morning. When I asked him to change the mattress protector, he reluctantly changed it and said, it’s only the matress protector. The room is old and nothing like the pictures. Value is bad too, too expensive for a dirty hotel. I’ve travelled to 30 countries and stayed in different types of hotels but this is hands down the worst.
Worst food worst service
Worst ever hotel.. shame that lemon tree partner with such a worst hotel
location
breakfast could be much better.
Hotel is at a good quiet location. Room Service staff Bipin and front desk staff Anuj Kumar were very courteous and helpful. Best wishes.
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