Renion Hills Hotel

Hotels
8.5 (1928 reviews)
Prospect Nazarbayeva 281 (former Furmanova Street) , Almaty , kz

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Daily housekeeping
Polite and attentive staff
Excellent, varied breakfasts
Good/quiet location with mountain views
Cozy and comfortable atmosphere
Cons:
Intermittent/no hot water reported
Non-working TVs / smart TV issues
Air conditioning failures
Payment-handling incident and isolated rude staff report
One report of unsafe surrounding neighborhood and noise from drunk people
Small or dark rooms; low beds; occasional construction noise

Categories

Cleanliness
9.5
Multiple reviews note rooms are clean, daily housekeeping and no unpleasant odors; overall cleanliness is a strong positive.
Service
10
Majority of reviews praise polite, attentive and responsive staff; however there are isolated reports of rude behavior and a payment-handling incident that worsened one guest's experience.
Location
9
Many guests cite excellent location (upper part of town, close to mountains, quiet), though one review describes the surrounding area as unsafe and lacking nearby amenities.
Room Quality
6
Several guests report problems: non-working TVs, low beds, small/dark rooms, noisy construction and intermittent hot water or AC failures — room quality is a notable weakness.
Amenities
6.5
Issues reported with in-room amenities (TVs/smart TV not working, AC failures, lack of hot water) and some breakfast hot-holding equipment not operational; amenities are inconsistent.
Value for Money
7.5
Mixed signals: one strong complaint about poor value and payment mishandling, while other reviewers implicitly accept pricing given service and breakfasts; somewhat below excellent.
Food and Beverage
9.5
Breakfasts are repeatedly described as excellent, tasty and varied; one report of cold breakfast items due to equipment issues but overall F&B is a clear strength.
Overall Experience
10
Overall impressions are largely positive (cozy, comfortable, guests willing to recommend and return), though some guests experienced serious negatives; the predominant sentiment is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:20

Property Description

Luxurious Accommodation
Renion Hills Hotel in Almaty offers a luxurious stay just a 20-minute walk from Republic Square. Each room features a fridge, flat-screen TV, and free WiFi. Some rooms boast stunning mountain or city views, while all come with a private bathroom stocked with complimentary toiletries.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, a restaurant, and a bar on-site. Whether you need assistance or a place to unwind, the hotel has you covered.

Nearby Attractions
Located close to must-visit sites, Renion Hills Hotel is 11 km from Medeo and 15 km from Shymbulak. Plus, with Almaty International Airport just 19 km away, traveling to and from the hotel is a breeze.

Ready to experience luxury and convenience in Almaty? Book your stay at Renion Hills Hotel now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

8.5
Based on 1928 reviews
Cleanliness: 9.5
Service: 10
Location: 9
Room Quality: 6
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 10
M
Muntasar • extended_group • om
9
2026-08-29 • via Nuitee
Z
Zhanaidar • couple • kz
7
2026-08-29 • via Nuitee
M
Muntasar • family_with_children • om
9
Pros:

I love it my stay
Thanks a lot

2026-08-29 • via Nuitee
S
Sholpan • solo_traveller • kz
10
Pros:

Удобное месторасположение,буквально в 3 минутах ходьбы до музея современного искусства например. Внимательность и доброжелательность персонала выше всяких похвал. Откликаются на любую просьбу и своевременно помогают. Достаточно хорошие завтраки,в ресторане вообще вкусно готовят.

Cons:

Нет такого.

2026-08-27 • via Nuitee
Z
Zhansaya • couple • kz
5
Средне
Pros:

Чистый люкс

Cons:

До 5 этажа на лифте, до 7 этажа (у нас был на 7 этаже номер) пешком по лестнице

2026-08-27 • via Nuitee
E
Elena • solo_traveller • kz
9
2026-08-27 • via Nuitee
I
Ismailov • solo_traveller • kz
9
2026-08-27 • via Nuitee
şevval • solo_traveller • tr
10
Cons:

kahvaltı

2026-08-26 • via Nuitee
Y
Yuriy • family_with_children • kz
10
2026-08-25 • via Nuitee
L
LYAZAT • family_with_children • kz
10
2026-08-25 • via Nuitee
K
Kazantseva • solo_traveller • ru
10
2026-08-25 • via Nuitee
A
Alibek • couple • kz
8
Pros:

Все отлично

2026-08-24 • via Nuitee
J
Janusz • solo_traveller • de
10
Pros:

Bardzo przyjemny hotel i naprawdę udany pobyt. Obsługa niezwykle miła, sympatyczna i pomocna — zawsze z uśmiechem i dobrym podejściem do gości. W hotelu panowała przyjemna atmosfera, wszystko było czyste i zadbane, a ja czułem się bardzo komfortowo. Z pobytu jestem naprawdę zadowolony i z przyjemnością zatrzymałbym się tutaj ponownie. Zdecydowanie polecam! 😊

2026-08-24 • via Nuitee
K
KAIRAT • solo_traveller • kz
10
2026-08-23 • via Nuitee
K
KAIRAT • solo_traveller • kz
10
2026-08-23 • via Nuitee
K
KAIRAT • solo_traveller • kz
10
2026-08-23 • via Nuitee
M
Maria • couple • ru
10
Мы отлично провели время, шикарный персонал, оч добные кровати, тихо
Pros:

Огромное спасибо персоналу, очень приятные, отзывчивые люди, у нас была ситуация, не связанная с отелем, личная, помогли все оперативно решить

Cons:

Было бы здорово на завтраке кофе с горячим молоком, но для нас это не было проблемой, все отлично

2026-08-21 • via Nuitee
H
Hurma • solo_traveller • tr
8
Pros:

Прачечной и ресторан очень экономичные качественные.

2026-08-19 • via Nuitee
Z
Zhanar • couple • kz
10
2026-08-18 • via Nuitee
R
Rufat • couple • kz
10
2026-08-17 • via Nuitee