Hotel Panchoy by AHS

Hotels
8.2 (362 reviews)
1ra Avenida Norte #5A , Antigua Guatemala , gt

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Convenient amenities
Cons:
Noise from nearby bar
Limited parking availability
Inconsistent room quality

Categories

Cleanliness
8.03
Cleanliness was mentioned positively, but some reviews indicated issues with room condition.
Service
8.5
Service was generally praised, particularly for the welcoming staff and quick assistance.
Location
9.04
The location received very positive reviews for being central and convenient for attractions.
Room Quality
7.49
Room quality received mixed feedback, with comments on noise and cleanliness issues.
Amenities
8.52
Amenities like free coffee and water were highlighted positively; however, some guests noted missing features.
Value for Money
7.98
Value for money was questioned, especially regarding parking fees and overall pricing.
Food and Beverage
7.53
Food and beverage options were limited; many guests noted the absence of breakfast offerings.
Overall Experience
8.5
Overall experience was warm and pleasant, despite some noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:55

Property Description

Garden Oasis and Spectacular Views

Hotel Panchoy, nestled just 300 meters from Central Park in Antigua Guatemala, offers a serene garden oasis for guests to unwind. The property boasts a convenient location, only 5 km from Hobbitenango and a short 10-minute walk from Cerro de la Cruz.

Rooftop Terrace Retreat

Experience breathtaking 360-degree views of Antigua from the large rooftop terrace at Hotel Panchoy. Perfect for relaxing and soaking in the charm of this historic city.

Comfortable Rooms and Delicious Dining

Each well-appointed room at Hotel Panchoy features modern amenities including a flat-screen TV, private bathroom with free toiletries, and some with a cozy seating area. Start your day with a delicious à la carte breakfast and fuel up for exploring the picturesque surroundings.

Ready to immerse yourself in the beauty of Antigua Guatemala? Book your stay at Hotel Panchoy now!

Important information:

The payment of your reservation is made in the property’s local currency (quetzales). The displayed amount in the currency you choose is indicative and based on the exchange rate at the time the booking was confirmed.

When reserving 3 nights you get a free 1 day pool pass per person, if you reserve 5 or more nights you get 2 (two) 1 day pool passes per person. The free pool pass is only valid if someone reserves nights in, April, May, June, August, September and October. It doesn't apply, on high season or Holidays.

Our hotels don’t have parking. We recommend a Parking with a special rate. We recommend External parking options around Antigua subject to an additional charge.
Our exchange rate is: $1.00 = Q7.80.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.2
Based on 362 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8.5
M
Mariare extended_group gt
9
2026-07-02 via Nuitee
G
Gooso solo_traveller gt
10
Bonita experiencia
Pros:

El personal muy atento y amable, bonitas y limpias las instalaciones.

Cons:

No tienen parqueo propio

2026-07-02 via Nuitee
S
Sindy solo_traveller gt
10
Pros:

Las habitaciones

2026-06-30 via Nuitee
A
ANA GABRIELA solo_traveller gt
5
PUEDEN MEJORAR
Pros:

TENIAMOS DOS EVENTOS EN EL HOTEL CASA SANTO DOMINGO, Y LA UBICACIÓN NOS QUEDÓ EXCELENTE EN MENOS DE 5 MINUTOS LLEGÁBAMOS.

Cons:

El hotel tiene potencial, pero esta sumamente descuidado.
La recepcionista gordita un poco pesada, la muchacha de cabello largo y el señor que cubre la madrugada super.
Hay cosas que pueden mejorar invirtiendo un poco de dinero y tiempo.
Espejos ylámparas viejos y oxidadaos, el olor a desagüe, super desagradable, puertas que rechinan, una de las camas aguadas, los bordes de las camas rotos....muebles y azulejos viejos que dan un aspecto sucio y descuidado, la verdad que solo estuvo bueno para dormir y ya...es una lástima porque su ubicación esta buena y tiene un lugar bonito afuera, pero la habitación si fue una estrella caída.
La piscina que ofrecen esta lejisimos.
Para quienes deseamos descansar no es una buena opción, basado en nuestra experiencia no lo recomendaríamos.

2026-06-30 via Nuitee
J
Jonathan solo_traveller gt
10
Pros:

Todo estaba excelente

2026-06-27 via Nuitee
M
Medina solo_traveller co
9
Pros:

Excelente servicio, las habitaciones limpias y cómodas

2026-06-22 via Nuitee
B
Bonilla solo_traveller sv
10
Pros:

Buenas ubicación,hay bebida de cortesía Café,Te
Sin Ruido ,se puede descansar

2026-06-15 via Nuitee
B
Bianca solo_traveller us
1
2026-06-12 via Nuitee
M
María Regina couple gt
9
2026-06-10 via Nuitee
F
federico solo_traveller cr
10
Pros:

Café y ubicación

Cons:

Todo me gustó

2026-06-06 via Nuitee
S
Saquich family_with_children gt
10
Muy bonito, tranquilo y limpio
Pros:

Todo

2026-06-05 via Nuitee
K
Karin solo_traveller pe
7
En resúmen, muy buena relación calidad-precio
Pros:

Hola, el personal fue muy amable, la habitación grande y hasta con un pequeño patio; muy limpio todo

Cons:

Sin embargo hay que señalar que el hotel no cuenta con desayuno ni con una cafetería, y que los acabados podrían ser mejores: armarios con manchas de pintura, alacenas que no abren bien, muebles y piso del pequeño patio sin mantenimiento.

2026-06-01 via Nuitee
G
Gustavo solo_traveller gt
7
Pros:

Buena ubicación y Buena atención

Cons:

No había desayuno

2026-05-30 via Nuitee
J
Jaime solo_traveller cr
10
Excelente opción.
Pros:

El aseo del baño y lo espacioso de la habitación.

Cons:

El ventilador del techo sonaba, puede ser molesto si el sueño es liviano.

2026-05-29 via Nuitee
L
Lou couple fr
10
Très bon logement
2026-05-28 via Nuitee
J
Joséphine couple fr
8
2026-05-26 via Nuitee
B
Becky couple us
8
We were there for a week and it was clean, friendly and reasonably priced.
Pros:

Location was great - walking distance to most of the tourist places, but a little off the main area so quieter. Would definitely stay there again. Free tea & coffee offered all day. Friendly staff. Great restaurant/bar next door.

Cons:

Booked through Booking.com but was getting multiple WhatApp messages to pay in full for a week via their app in advance. No way to tell if it was a scam. I don't mind paying in advance, but it should have gone through Booking. Other hotels I've stayed at in Antigua included some sort of breakfast - desayuno tipico or pastry. Hotel Panchoy offered breakfast at a sister hotel for a fee. With morning classes, I didn't have time to walk to another hotel, get breakfast and walk to the school.

2026-05-22 via Nuitee
C
Cristhofer extended_group cr
7
Sin buena ventilación
Pros:

ubicación

Cons:

Las habitaciones son excesivamente calientes. No hay aire acondicionado y el el ventilador no es muy bueno, de manera que, nos ahogábamos del calor.

2026-05-20 via Nuitee
A
Amy couple sv
8
2026-05-19 via Nuitee
A
Ana Bolena solo_traveller mx
1
2026-05-16 via Nuitee