Arena Mar Hotel and SPA

Hotels
8.3 (1909 reviews)
Golden Sands , Golden Sands , bg
+359 52 355 449

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great amenities including spa and pool
Polite and helpful staff
Cons:
Cleanliness issues
Inconsistent room quality

Categories

Cleanliness
7.76
Several reviews mentioned issues with cleanliness, including dirt and unpleasant odors.
Service
9.03
General sentiment praised the service staff, though some comments about the need for improved training.
Location
8.77
Location was not specifically criticized or highlighted in reviews, assumed standard.
Room Quality
7.22
Concerns were raised about room conditions and comfort.
Amenities
8.75
Positive feedback on amenities like the spa, though some comments about specific items.
Value for Money
8.61
Value was generally seen as good, with some concerns regarding specific offerings.
Food and Beverage
7.76
Food quality received mixed reviews, with mentions of poor dining experiences.
Overall Experience
8.53
Overall sentiment reflects a good experience with noted improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:12

Property Description

Luxurious Accommodation in Golden Sands
Featuring an outdoor pool, fitness centre, and on-site dining options, Arena Mar Hotel offers a perfect retreat in Golden Sands. Each air-conditioned room is well-equipped with modern amenities including a flat-screen TV, safety deposit box, and a private bathroom. Some rooms even boast a balcony or patio for stunning views.

Entertainment and Relaxation
Guests can indulge in various activities such as darts, table tennis, and billiards, or unwind in the lush garden. The 24-hour front desk, massage services, and available laundry facilities ensure a convenient stay for all visitors.

Convenient Location
Ideally situated within walking distance to Golden Sands Centre and Riviera Beach, Arena Mar Hotel provides easy access to nearby attractions like Aladzha Monastery. With Varna Airport just 27 km away, your perfect holiday destination awaits.

Important information:

The airport shuttle is not a shuttle bus with regular schedule, it is serviced by car upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1909 reviews
Cleanliness: 7.76
Service: 9.03
Location: 8.77
Room Quality: 7.22
Amenities: 8.75
Value for Money: 8.61
Food and Beverage: 7.76
Overall Experience: 8.53
S
Silvioara • solo_traveller • ro
10
Cazarea perfecta
Pros:

Curatenia, camerele sunt mari cu balcon, aproape de plaja, am putut lasa masina in parcare inainte de checkin cu o ora si dupa checkout cu doua ore.

2026-08-29 • via Nuitee
O
Or • family_with_children • il
7
2026-08-28 • via Nuitee
R
Ramona • couple • es
10
Totul excelent 👍,recomand 100%
Pros:

🔊Recomand 100%,foarte ok!Foarte curat,mâncarea excelentă și personalul foarte amabil!🤙🤙✨

2026-08-27 • via Nuitee
P
Paula • couple • ro
10
Pros:

Micu dejun a fost diversificat si satisfacator, cafeaua foarte buna.

Cons:

Nu stiu

2026-08-27 • via Nuitee
G
Gabriela • solo_traveller • ro
8
2026-08-27 • via Nuitee
R
Rosculet • couple • ro
10
2026-08-26 • via Nuitee
S
Saraa • solo_traveller • bg
10
Сара Перчинкова
Pros:

Хотелът напълно отговори на очакванията ни, персоналът е любезен, храната е разнообразна и винаги вкусна. Плажа е съвсем близо. Благодарим и ще се върнем отново!

2026-08-26 • via Nuitee
G
ghayeb • solo_traveller • sa
8
Excellent comfort hotel nice swimming pool
Pros:

The hotel is excellent overall, especially in terms of its location and breakfast buffet. The staff working at the breakfast area were very respectful, friendly, and helpful.

However, I had one experience that really disappointed me. The night before my departure, two of my adapters stopped working, and I needed to charge my phone so I could travel the next day. I asked the reception if they had an adapter or if they could simply charge my phone for me. The receptionist told me they did not have an adapter. When I asked if they could charge my phone, he refused and said, “We charge our phones at home.”

The next morning, there was a female receptionist who tried to help me and looked for a way to charge my phone. I really appreciate her effort and kindness. In the end, I found an adapter myself and managed to charge my phone.

I was not asking for anything complicated or expensive. I simply needed to charge my phone or borrow an adapter for a short time, especially since I was traveling the next day. I expected a little more assistance from the hotel in such a simple situation.

Overall, I liked the hotel very much because of its location, breakfast, and the friendly breakfast staff. However, the experience with the reception regarding the phone charger was disappointing and unnecessarily stressful.

Cons:

What I didn’t like was not the fact that the hotel did not have an adapter. Things like this can happen. What disappointed me was the lack of an attempt to find a solution.

As a tourist, especially when you are in a country you do not know, the hotel reception is the closest and most natural place to ask for help. I only needed to charge my phone so I could travel the next day. I was not asking for anything expensive or complicated.

I believe that when a guest has a simple problem, the most important thing is to try to help or at least suggest a solution. We are all human, and a little understanding and assistance can make a big difference to a guest’s experience.

Fortunately, the female receptionist the next morning did try to help me, and I sincerely appreciate her effort. In the end, I had to find an adapter myself.

The hotel itself is very good, especially the location and breakfast, but I hope the management will encourage the reception staff to be more helpful and solution-oriented with guests, especially tourists.

2026-08-26 • via Nuitee
A
Adina • solo_traveller • ro
7
Acceptabil, dar nu de 4 stele
Pros:

-Hotelul aproape de plaje-10 minute
-Personalul de la recepție amabil, dacă am avut o problemă a rezolvat-o.
-Micul dejun variat și bun
-Cotat cu 4 stele dar este cam de 3

Cons:

-Curatenie făcută in grabă, fără atenție la detalii, lipsa săpun,
-Parcarea foarte aglomerată, dacă nu prindeai un loc bun in parcarea principală amenajata, trebuia să parchezi pe o zonă pietruită, cu denivelări, tot a lor fiind si la același preț ( 10 euro/zi)
- Am avut camera în spate ( spre strada) unde era un club de noapte cu muzică tare, nu se putea dormi cu ușa deschisa la balcon

2026-08-26 • via Nuitee
A
Adi Constantin • solo_traveller • ro
9
2026-08-26 • via Nuitee
M
Marinela • extended_group • bg
5
Преятно,но с привкус на разочарование!
Pros:

Басейна,лоби бара,тихо и спокойно,хубави,просторни и удобни стаи и близко до плажа

Cons:

Неадекватно поведение от страна на някои служители:рецепция (решиха ,че не сме пратили),липса на координация между персонал и рецепция за брой гости в една стая. В стая за двама - всичко беше подготвена само за един гост. При напускане на хотела бяхме изненадани с нелепото твърдение,че не сме заплатили за престоя си,което е обидно . При установяване на грешката служителката от рецепцията дори не сметна за уместно да се извини за причиненото неудобство и обида. Установихме,че е по-добре да си румънец в български хотел!Явно румънците се ползват с привилегии там!!

2026-08-25 • via Nuitee
A
Andrei-Mihai • couple • ro
8
2026-08-25 • via Nuitee
E
Ekaterina • couple • bg
7
For 1-2 nights is acceptable
Pros:

Location

Cons:

They offer “late breakfast”, but there is almost nothing to eat when you come and they cleaned all the coffee machines at the same time. The bathroom facilities were old and didn’t work properly.

2026-08-25 • via Nuitee
Y
Yevheniia • family_with_children • no
5
Проживанием в целом довольны, но считаю, что для 4-х звездочного отеля грязно в номере.
Pros:

Персонал приветливый, еда достаточно вкусная.

Cons:

К сожалению были расстроены пятнами грязи на ковролине, душевая кабина грязная, двери балконные тоже грязные. В ванной комнате был неприятный запах сырости.

2026-08-25 • via Nuitee
E
Engin • couple • bg
8
2026-08-24 • via Nuitee
E
Ernan • solo_traveller • bg
10
2026-08-24 • via Nuitee
M
Mehmed • solo_traveller • bg
7
2026-08-24 • via Nuitee
A
Adiemus • solo_traveller • ro
9
Pros:

Locatia

Cons:

Parcarea mai scumpă decât la celelalte hoteluri, hotelul un pic cam invechit

2026-08-24 • via Nuitee
C
Cristina • extended_group • ro
10
2026-08-24 • via Nuitee
L
Liliya Krasteva • solo_traveller • bg
9
Добър престой
Pros:

Хотелът е хубав, няколко пъти сме били вече в Арена мар хотел, добро ниво, чистота в хотела, добра и разнообразна храна, отново бих посетила, но не в пиков сезон през лятото. казанчвто ни се развали, явно си бе развалено по принцип,започна да тече без да спира, но дойде техник и оправи проблема

Cons:

Басейна (външния) беше леко мръсен

2026-08-23 • via Nuitee