Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Dirty rooms
Poor service at check-in
Overpriced

Categories

Cleanliness
4.43
Numerous reviews highlighted poor condition, dirty rooms, and bad smells.
Service
8.9
Mixed feedback; some staff were friendly and accommodating, but the check-in process was lacking.
Location
9.44
Convenient location near entertainment facilities, positively mentioned.
Room Quality
4.89
Consistently described as small, dirty, and in need of maintenance.
Amenities
7.92
Mention of a lack of entertainment on-site, but some amenities were appreciated.
Value for Money
4.88
Felt overpriced for the quality received; many mentioned it was not worth the cost.
Food and Beverage
9.93
Breakfast and dining experiences were highly praised.
Overall Experience
6.4
Overall experiences ranged from positive to very negative; mostly disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 06:44

Property Description

Boutique Country Manor on the Magalies Mountains
At the Villa, enjoy breathtaking views of the Hartbeespoort dam from our boutique country manor nestled in the Magalies Mountains.

Luxurious Accommodation and Dining
Indulge in our variety of rooms, including standard, balcony, executive suites, and a self-catering house for larger groups. Experience delectable cuisine and drinks at our restaurant while admiring stunning sunset views.

Unmatched Facilities and Proximity to Attractions
Relax by the pool, explore the walking trail, and immerse yourself in the beautiful gardens. With attractions like the cableway, dam wall, and village mall just 500m away, plus being a short drive from JHB and PTA, convenience is at your doorstep.

Ready to experience the ultimate blend of luxury and nature at the Villa? Book now for an unforgettable stay!

Important information:

Please note that dinner reservations for the Upstars@Villa Paradiso are essential. Guests can contact 062 0972249 to make a booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for ZAR 450 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.1
Based on 1072 reviews
Cleanliness: 4.43
Service: 8.9
Location: 9.44
Room Quality: 4.89
Amenities: 7.92
Value for Money: 4.88
Food and Beverage: 9.93
Overall Experience: 6.4
L
Lerato • family_with_children • za
6
Stay was good, kids enjoyed and staff very helpfu;
Pros:

Room must have bar fridge that will be great.
Aircon from other rooms makes noise.

2026-05-04 • via Nuitee
B
Bila • solo_traveller • za
8
Pros:

View

Cons:

Cold ❄️ during this time of the year the air conditioning could not turn to heat mode there was no remote for the air conditioner

2026-05-04 • via Nuitee
D
Daine • couple • ae
9
Great location, great facilities and the staff are very friendly and accommodating!
2026-05-03 • via Nuitee
B
Bontleng • couple • za
10
Pros:

The views

Cons:

The rooms

2026-04-11 • via Nuitee
E
Esther • family_with_children • za
10
Pros:

We had a great time, the breakfast was so delicious and environment was super refreshing.

Cons:

Nothing.

2026-04-10 • via Nuitee
• couple • za
7
2026-04-09 • via Nuitee
M
MARK • couple • za
1
2026-04-09 • via Nuitee
W
witness • family_with_children • za
9
Pros:

Located in good area, beautiful garden, good positioning.

Cons:

Water from the taps smells

2026-04-07 • via Nuitee
N
NONOFO EZRA • couple • bw
3
It was not really a plesant stay because of the things I have already mentioned
Pros:

The location was in a good area.

Cons:

I chose a room that was supposed to have lake view, mountain view etc but did not get the room even after I paid for it. Another thing I did not like the fact that there was no mini bar fridge in my room

2026-04-07 • via Nuitee
Q
Queen • family_with_children • za
3
Pros:

The whole venue -only on the outside it’s very beautiful

Cons:

The rooms
The showers
The service

2026-04-07 • via Nuitee
N
Neo • family_with_children • za
4
Pros:

The location is in a good place

Cons:

There is no microwave or fridge in the rooms. There's a funny smell in the bathrooms

2026-04-06 • via Nuitee
M
Maria • family_with_children • za
4
Disappointed
Pros:

The place is nice and open for kids to play.

Cons:

The pool is very small. The water has a bad smell you can’t even rinse your mouth. Even when you bath the smell is there. There’s not even a chair or a seat in the rooms. When you get to the room you just lie down or sit on the bed. The rooms are too small. There’s a bed side lamp that is just hanging on your head. On Sunday morning the water was very cold we had to shower with cold water. The yard is beautiful.

2026-04-06 • via Nuitee
P
Pathmalosini • family_with_children • za
6
Pros:

The rooms were in good condition, comfortable and relaxing.

Cons:

No play area for kids. Small swimming pool

2026-04-05 • via Nuitee
O
Olebogeng • family_with_children • za
9
Pros:

The staff is absolutely amazing and friendly. They made sure we are very comfortable and didnt lack anything.

Cons:

Its not what I didnt like. I wish I knew about the private home on the property. And also when booking I didn't see the option for reserving block A Which I would have loved to be in

2026-04-05 • via Nuitee
A
Andries S • family_with_children • za
9
2026-04-05 • via Nuitee
Z
Zandile Cynthia • family_with_children • za
4
Bitter sweet
Pros:

The place was beautiful and the breakfast was nice.

Cons:

We had two bookings with booking.com. Our number increased then I called the property to do adjustments to add more rooms and I've received invoice by an email. I made payments and sent proof of payment back to the email address I've received the invoice.

Upon arrival on the 27th of March we we're told they only have bookings for 2 rooms for 4 people and we booked for 7 rooms for 14 people. It was one big disappointment because we had send proof of payment to the property.

Unfortunately the hotel was fully booked, the management find rooms for us but we had to move from one room to the another everyday. There was a day when three people shared a room as they didn't have a room for two of our colleagues. I must say it was stressful.

All in all, the management compensated us with free breakfast for 14 people, a loyal suit for two plus a refund for one room.

2026-04-03 • via Nuitee
B
buhle • family_with_children • za
10
Cons:

the wifi was not working.

2026-03-30 • via Nuitee
G
Gabriel • solo_traveller • za
3
The place looks old with small and not so working tvs
Pros:

The garden

Cons:

The rooms

2026-03-29 • via Nuitee
L
Lungile • family_with_children • za
1
Pros:

There was nothing to like

Cons:

The rooms were substandard, it looks like student accommodation. Didnt have an iron and hairdreyer and it was a busy weekend, guests were moving from one room to the other to borrow the iron. Worse, when i raised the concern, I was racially profiled that the reason why management doesnt provide those amenities in the rooms anymore is because black people steal those amenities upon checking out.

2026-03-29 • via Nuitee
K
Kutoane • extended_group • za
5
Cons:

The TV was old and not clear and had limited stations.

2026-03-29 • via Nuitee