The Southern Boutique Hotel

Hotels
7.8 (475 reviews)
108 Jalan Muntri , George Town , my

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Poor cleanliness
Noisy rooms
Inadequate amenities

Categories

Cleanliness
6.1
Several reviews mention poor cleanliness, including dirty rooms and issues with bed comfort.
Service
9.06
Friendly staff were frequently mentioned as a positive aspect of the stay.
Location
9.6
Multiple reviews compliment the excellent location of the hotel, making it convenient for traveling.
Room Quality
7.06
The reviews pointed out the size discrepancy between photos and reality, along with inconvenience in bathroom design.
Amenities
7.59
Basic amenities were mentioned, but there were complaints about their cleanliness and maintenance.
Value for Money
8.04
Mixed sentiments with some remarks about getting what one pays for, indicating it is fair but not great.
Food and Beverage
6.6
Limited breakfast options highlighted, with a suggestion to go elsewhere for better food.
Overall Experience
8.37
Overall experience balanced between good location and poor cleanliness affecting the enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:51

Property Description

Convenient Location
Situated near Penang's popular attractions such as 1st Avenue and Penang Times Square, The Southern Boutique Hotel offers easy access to the city's must-visit destinations.

Family-Friendly Accommodation
With comfortable and spacious family rooms, this 3-star hotel is ideal for travelers looking for a cozy and welcoming stay with their loved ones.

Multilingual Staff and 24/7 Assistance
The hotel's reception staff fluent in English, Malay, and Chinese are available round the clock to assist guests, ensuring a pleasant and seamless stay.

To experience a charming stay in George Town, book your room at The Southern Boutique Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The City Council of Penang charges a Local Council Tax of MYR 2 per room per night payable directly to the hotel upon check-in. Please note that this is not included in the room rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 12 per day.

Location

Guest Reviews

7.8
Based on 475 reviews
Cleanliness: 6.1
Service: 9.06
Location: 9.6
Room Quality: 7.06
Amenities: 7.59
Value for Money: 8.04
Food and Beverage: 6.6
Overall Experience: 8.37
S
Seng Fatt • family_with_children • sg
3
Pros:

酒店位置还好。

Cons:

1.房间太小。
2.大多数时间看不到柜台员工。
3.需要提行李爬楼梯上二楼的客房，对于老人家来说，那是一件非常危险的事。

2026-05-06 • via Nuitee
T
Thaarmin • solo_traveller • sg
7
Pros:

It was just as advertised. The room was clean and the check in process was very fast. They even stored my luggage after i checked out of the hotel as i wanted to still sight see before my flight and didnt want to have my luggage with me. There was also a nice patio area on level 2 which was nice for a breather.

Cons:

The wifi was not very strong but still usable.

2026-05-03 • via Nuitee
A
Andy • couple • gb
2
2026-04-29 • via Nuitee
N
Naqeeb • couple • my
8
2026-04-07 • via Nuitee
I
Irene • family_with_children • my
10
2026-04-02 • via Nuitee
P
Paul • couple • fr
7
2026-04-02 • via Nuitee
A
Ami Rosmiza • family_with_children • my
5
Pros:

good place

Cons:

room too small

2026-04-01 • via Nuitee
A
Atek • family_with_children • my
7
2026-03-30 • via Nuitee
F
Frankel • solo_traveller • se
7
Good location but hotel standard should improve.
Pros:

Location was good. Staff were receptive.

Cons:

Second floor has no elevator. Not conducive for older people. Upgraded my standard room to Deluxe with additional fee. Booked for 9 day stay. On the 8th day, found my room infested with winged termites and it was unbearable to stay even it was for one night. Had termites in my luggage too!
Had to change to another room on the ground floor which was a more satisfactory condition.
In general the location of this hotel is great but they can ramp up with the cleanliness and check for any insect infestations.

2026-03-23 • via Nuitee
J
Jonathan • couple • au
8
Very basic hotel room located in Heritage building
Pros:

Heritage building

Cons:

Not much it was simple and very basic

2026-03-17 • via Nuitee
T
Trujillo • couple • au
7
Pros:

Location

Cons:

The stuff was not to friendly, I was expecting other things when I saw the pictures

2026-03-14 • via Nuitee
V
Vani • family_with_children • my
7
2026-03-02 • via Nuitee
E
ewe wei • family_with_children • my
4
Below expectation
Pros:

Looks nice from outside. Provide water. No elevator but they help bring luggage up.

Cons:

They won’t give you two key cards for the room, very inconvenient for us. Room is or look dirty, total white is a bad idea if u are not going clean or maintain it diligently. Some paint peel off at some spots. Staffs not great.

2026-02-27 • via Nuitee
B
Bojan • family_with_children • th
10
2026-02-11 • via Nuitee
M
MIMIE SHAZANA • couple • my
8
2026-01-31 • via Nuitee
S
Sharifah • family_with_children • my
9
Nice comfy hotel
Pros:

The room

Cons:

No mirror in the room. Only in the toilet

2026-01-23 • via Nuitee
A
A/p thiagarajan • couple • my
10
2026-01-22 • via Nuitee
E
Emily • couple • my
5
Great location very convenient but very noisy can’t really rest at night. No lift not for elderly
Pros:

The location is great

Cons:

Very noisy not a good hotel if you wanna rest at night

2026-01-20 • via Nuitee
A
Alwanee • couple • th
10
2026-01-19 • via Nuitee
M
Muhammad Fauzul Fahmi Bin • couple • my
8
2026-01-15 • via Nuitee