Carta Hotel Kyoto Gion

Hotels
9.2 (1864 reviews)
Shimogyo-ku Koutakecho 378-1 , Kyoto , JP
+81 75-708-3183

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Size
Limited Amenities

Categories

Cleanliness
9.75
Multiple reviews praised the cleanliness of the hotel.
Service
9.99
Most reviews highlighted the helpful and friendly staff.
Location
9.76
The location was frequently mentioned as a strong point with easy access to transport.
Room Quality
8.71
Some criticism about room size and comfort, but acknowledged cleanliness.
Amenities
8.24
Limited amenities mentioned, with some rooms lacking necessary features.
Value for Money
8.7
Mixed reviews on value, with some customers feeling the price did not match the service offered.
Food and Beverage
8.75
No specific mentions, but basic offerings available.
Overall Experience
9.72
General sentiment was positive, but some guests expressed they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:00

Property Description

Central Location in Kyoto
Located in the heart of Shimogyo Ward, Carta Hotel Kyoto Gion offers easy access to popular attractions like Kyoto Shigaku Kaikan Conference Hall and Sanjusangen-do Temple.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views.

Convenient Amenities
Enjoy a worry-free stay with amenities like a shared lounge, safety deposit box, bed linen, and towels provided in each room.

Experience the best of Kyoto at Carta Hotel Kyoto Gion. Book now for an unforgettable stay in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.2
Based on 1864 reviews
Cleanliness: 9.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.72
R
Rosalie • extended_group • ca
8
2026-10-22 • via Nuitee
H
Helen • family_with_children • nz
7
Pros:

Good location.

Cons:

It was a very small space with a lack of room to move.

2026-10-21 • via Nuitee
D
Daniela • couple • ec
3
Incómodo y poco servicio
Pros:

La ubicación del hotel era buena

Cons:

Las camas eran extremadamente duras al igual que las almohadas, no te hacen limpieza diaria de las habitaciones, en estancias de 4 noches te podían hacer limpieza el tercer día, pero cuando pedimos el servicio nos dijeron que ya las housekeepers estaban ocupadas que debíamos pedir el día anterior (nadie nos dijo). Las habitaciones tienen un tamaño ridículo, son tan enanas que no se puede abrir ni una maleta, peor dos, las toallas del baño son tan pequeñas que parecen para secar duendes, el precio NUNCA justifica el servicio es un mal hotel y fue el peor de mi estancia en todo Asia

2026-10-18 • via Nuitee
M
Mariana • solo_traveller • mo
8
Pros:

Good location for transportation and a short stroll to the center. Modern facilities

Cons:

Water pressure low. Tight room.

2026-10-17 • via Nuitee
I
Isabella • couple • ar
10
2026-10-17 • via Nuitee
J
Jo • couple • gb
8
2026-10-17 • via Nuitee
L
Letizia • couple • it
9
Pros:

Ottima posizione

2026-10-17 • via Nuitee
T
Toru • solo_traveller • jp
6
2026-10-16 • via Nuitee
E
Eduardo • couple • es
8
Pros:

El personal muy amable y la ubicación

Cons:

Como en la mayoría de hoteles de Japón las habitaciones son un poco pequeñas y no tienen armarios

2026-10-16 • via Nuitee
E
Estefanía • couple • es
9
Buena relación calidad-precio
Pros:

Está muy limpio. Se ve nuevo. Nos ayudaron con el envío de maletas. Fuera del bullicio de Kyoto.

2026-10-15 • via Nuitee
A
Allen • couple • ca
6
2026-10-12 • via Nuitee
A
AYSE NUR • couple • tr
10
2026-10-12 • via Nuitee
T
TravellerRoo • couple • gb
7
Pros:

We got the room on the top floor, the views were great, and the room was more spacious than other hotels that we stayed in Japan.

Cons:

The room smelled damp, and the smell did not go away although we were using the dehumidifier. There is no restaurant downstairs for breakfast, but konbinis in the area are great. No daily room service, but they leave clean towels outside your door. Room fridge was not cooling.

2026-10-12 • via Nuitee
E
Erin • solo_traveller • au
8
Easy in Kyoto
Pros:

Bus stop from Kyoto station at door step. Laundromat across the road. Yummy Ramen over the road. Close to 711. Walking distance to Kyoto Gion and old town.

Cons:

No opening window in room for airflow. Shower in bathtub. Small bathroom. Double bed was 2 singles pushed together, no topper.

2026-10-11 • via Nuitee
C
Christel • family_with_children • dk
10
Fint værelse for 4 dage
Pros:

Det er dejligt tæt på centrum.

Cons:

Man kunne hører trafikken hele natten

2026-10-10 • via Nuitee
K
Kristin • couple • de
10
2026-10-09 • via Nuitee
L
Lammel Knebl • couple • us
10
2026-10-09 • via Nuitee
S
Sebastian • solo_traveller • ar
9
Pros:

Todo bien.

Cons:

El personal ni fu ni fa

2026-10-07 • via Nuitee
R
Rhizza • family_with_children • nz
8
Pros:

very convenient to stay in. 6mins walk to train station, there’s literally bus stop in front of the hotel and bus stop 2mins walk away. 22mins walk to kyoto station (can also catch bus to/from kyoto station). Laundromat across the hotel.
The room itself is quite small but it’s cozy for me, i love the aircon.

2026-10-07 • via Nuitee
A
Alyssa • couple • ca
8
Pros:

Was a great location, staff was nice!

2026-10-07 • via Nuitee