Carta Hotel Kyoto Gion

Hotels
9.2 (1741 reviews)
Shimogyo-ku Koutakecho 378-1 , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Size
Limited Amenities

Categories

Cleanliness
9.75
Multiple reviews praised the cleanliness of the hotel.
Service
9.99
Most reviews highlighted the helpful and friendly staff.
Location
9.76
The location was frequently mentioned as a strong point with easy access to transport.
Room Quality
8.71
Some criticism about room size and comfort, but acknowledged cleanliness.
Amenities
8.24
Limited amenities mentioned, with some rooms lacking necessary features.
Value for Money
8.7
Mixed reviews on value, with some customers feeling the price did not match the service offered.
Food and Beverage
8.75
No specific mentions, but basic offerings available.
Overall Experience
9.72
General sentiment was positive, but some guests expressed they would not return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:00

Property Description

Central Location in Kyoto
Located in the heart of Shimogyo Ward, Carta Hotel Kyoto Gion offers easy access to popular attractions like Kyoto Shigaku Kaikan Conference Hall and Sanjusangen-do Temple.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even boast stunning city views.

Convenient Amenities
Enjoy a worry-free stay with amenities like a shared lounge, safety deposit box, bed linen, and towels provided in each room.

Experience the best of Kyoto at Carta Hotel Kyoto Gion. Book now for an unforgettable stay in this vibrant city.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1741 reviews
Cleanliness: 9.75
Service: 9.99
Location: 9.76
Room Quality: 8.71
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.72
A
Aishwarrya • couple • my
10
Perfect
Pros:

Friendly reception and it’s very strategic

Cons:

I have no complains

2026-04-04 • via Nuitee
I
Ina • couple • no
8
Close to everything and easy aksess
Pros:

Location

2026-04-04 • via Nuitee
M
Mariia • solo_traveller • jp
10
2026-04-03 • via Nuitee
P
Pauline • couple • us
10
Loved how spacious the room was and the free drinks at the front. Best hotel I stayed at while traveling Japan. Super cl
Pros:

Love the location, cleanliness, and space.

Cons:

Nothing

2026-04-02 • via Nuitee
T
Tsuchida • solo_traveller • jp
10
2026-04-01 • via Nuitee
E
Edoardo • couple • it
8
2026-03-30 • via Nuitee
C
Chang Heon • couple • sg
7
Pros:

Somewhat convenient location, a bus ride to Kyoto station and walkable distance to nishiki market and train stations

Cons:

It is near the road, so light sleepers would suffer at night

2026-03-30 • via Nuitee
P
Paula • couple • es
7
Bien
Pros:

Buena ubicación. Limpio.

Cons:

Nos hicieron pagar las tasas en efectivo. No se podía con tarjeta y nos quedamos sin efectivo para ver los templos.

2026-03-28 • via Nuitee
K
kalice1 • family_with_children • pl
8
Pros:

Great location, very close to a bus stop, to stores, nice staff that speaks english

2026-03-28 • via Nuitee
T
Teresa • couple • es
9
Molt bé
Pros:

Habitació gran i amb llum. Cafè i aigua disponibles tot el dia.

Cons:

No tenen opció d’esmorzar

2026-03-28 • via Nuitee
M
Marco • family_with_children • it
8
2026-03-27 • via Nuitee
L
Lucie • family_with_children • gb
8
2026-03-27 • via Nuitee
E
Elena • family_with_children • it
5
Pros:

Abbastanza comodo per l'utilizzo del bus

Cons:

Struttura sporca a partire dall'ascensore (macchie/starnuti sugli specchi mai puliti).
In camera non entrano mai a pulire o sistemare anche solo il letto.
Stanza veramente piccola rispetto ad altri 3 stelle.
Dopo 4 giorni di soggiorno ci era stato garantito che al terzo ci avrebbero cambiato le lenzuola, anche questo mai successo. Ci siamo andati a lamentare in reception e ci hanno detto che lo avrebbero fatto il giorno seguente scusandosi, peccato che il giorno seguente era il giorno del check out.
Non torneremo più! Sconsigliato

2026-03-25 • via Nuitee
T
Teresa • couple • es
10
Molt bé
Pros:

Molt ben situat a prop de bus i tren per visitar la ciutat. Un detall que posen a cada persona un Yukata.

Cons:

No netejen l’habitació fina al 4t dia però si canvien tovalloles si es necessita . No deixen aigua a la nevera.

2026-03-23 • via Nuitee
J
Jacopo • couple • it
7
2026-03-23 • via Nuitee
A
Ana • couple • gb
6
Good location need some improvement on air ventilation in the room
Pros:

Very good and convenient location. Good value for money however I wouldn’t stay here again for more than two nights

Cons:

Although the room has a gorgeous view the air in it was very stiff and hard to brief. The pillows very uncomfortable and a dangerous headboard. The humidifier provided in the room helped when I was in the room only, when away and the key card removed the power wasn’t working to keep the humidifier on and every time when returning to the room had a bad smell in it of moisture. It’s a shame that there are no windows to open

2026-03-23 • via Nuitee
I
Iván • couple • es
6
No limpian las habitaciones durante la estancia
Pros:

La ubicación es lo que tiene el sitio.

Cons:

No avisan de que no hay limpieza de la habitación. No es justo para otros hoteles que Carta no avise de que no va a limpiar tu habitación, porque tu llegas pensando que es un hotel normal y es un servicio que no ofrecen, por lo que realmente no es comparable a otros hoteles.

2026-03-22 • via Nuitee
J
Julian • couple • us
9
2026-03-21 • via Nuitee
D
Denise • couple • de
10
Wir waren sehr zufrieden und würden jederzeit wieder kommen.
Pros:

Die Lage war super, man konnte vieles zu Fuß machen oder hatte gute Anbindungen vor Ort.
Das Personal war sehr freundlich und hilfsbereit.
Die Zimmer waren klein aber fein.

2026-03-19 • via Nuitee
G
Grace • solo_traveller • au
7
It was a nice place fews minute walks to the shop.
Cons:

The fridge was not working it was not cold at all.

2026-03-17 • via Nuitee