Abbey Hotel by Trivelles

Hotels
Independent
7.8 (92 reviews)
104 Saint Margaret's Way, Leicester, England, LE4 0BT , Leicester , GB

Facilities

Express check-out
Free WiFi
Express check-in/check-out
Wheelchair accessible
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
Smoke-free property
Well-lit path to entrance

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise from the road

Categories

Cleanliness
5.01
Multiple complaints about cleanliness with yellow stains on bed sheets.
Service
9.48
Reception staff were consistently described as friendly and helpful.
Location
9.02
The property was located in a quiet area of the city.
Room Quality
7.47
Room facilities were adequate but with issues such as bad drain smells.
Amenities
6
Missing mini fridge and microwave, which would improve the stay.
Value for Money
7.96
Fair pricing but with subpar cleanliness.
Food and Beverage
9.01
Standard quality for this hotel tier.
Overall Experience
8.48
Decent experience overall, though cleanliness issues may deter future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:24

Property Description

Convenient Location
Stay in the heart of Leicester, just a stone's throw away from Abbey Park and other major attractions such as National Space Centre and Highcross Shopping Centre.

Modern Amenities
Enjoy a comfortable stay in one of our 28 guestrooms, each equipped with a flat-screen TV, complimentary Wi-Fi, and private bathrooms stocked with complimentary toiletries.

Peace of Mind
Rest assured with our express check-out service and safe deposit box at the front desk for your valuables during your travels.

Don't miss out on experiencing the perfect blend of convenience and comfort at Abbey Hotel by Trivelles in Leicester. Reserve your stay now!

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.8
Based on 92 reviews
Cleanliness: 5.01
Service: 9.48
Location: 9.02
Room Quality: 7.47
Amenities: 6
Value for Money: 7.96
Food and Beverage: 9.01
Overall Experience: 8.48
D
Dean
10
Pros:

Clean and spacious room and friendly staff. Will stop again,😁

2025-10-06 via Nuitee
A
Ahmed
8
Pros:

Good location good price and good customer service

2025-10-02 via Nuitee
E
Eunice
8
Pros:

Shops nearby

2025-09-28 via Nuitee
I
Immaculate Kagambo
10
Decent place
Pros:

The ladies at the reception were kind and helpful. It is a clean, decent and simple place for a short stay. I enjoyed my night.

2025-09-28 via Nuitee
A
Amanda
10
Pros:

Room was fine, all the necessary facilities were available. Reception service was friendly and helpful.

2025-09-28 via Nuitee
M
Manisha partner
4
Pros:

It would be great if there were mini fridge and microwave.

2025-09-21 via Nuitee
A
Andrew
6
Just about okay
Pros:

Fair price, very friendly and helpful reception staff. But our room had a bad drains smell, and the WiFi was not working in our room. Not the worst place I’ve stayed, but I won’t be staying again

2025-09-01 via Nuitee
V
Victor adejo
8
Pros:

Very lovely staff. Clean room. But terrible noise from the road all night

2025-08-31 via Nuitee
P
Patrick
8
Pros:

The property was located in a quiet area of the city and was clean

2025-08-03 via Nuitee
D
Danni
6
Pros:

My main problem was cleanliness the bed sheets look like they had not been changed in ages there was yellow stains all over the toper and it was just not nice ive took pictures of it all cuz it was not nice at all

2025-07-31 via Nuitee
D
Diamond
4
Pros:

.

2025-07-10 via Nuitee
C
Chris
10
Pros:

For the price you can’t complain it’s a bed a roof heating tv hot shower what more can you ask for?

2025-07-03 via Nuitee
P
Peter
8
Lovely service
Pros:

Service on reception was great, couldn’t do enough for me. Room was very hot but it was a very hot day

2025-06-20 via Nuitee
M
Mark
4
Passable but had issues that were ignored
Pros:

Checked in early evening, receptionist was friendly and advised that the hotel is only manned between certain hours (3pm to 11pm I think).

Room was fairly clean if a little worn. Bed was ok, mattress was too soft and pillows not particularly thick. Room was very warm but a fan was provided for cooling which was much needed.

The real problem hit in the morning when I attempted to have a shower. The water was scalding hot. After messing with it for a good 10 minutes I learned that I could only make it hotter, not colder. It was so hot that I couldn’t even splash myself with it to have a decent wash. Called reception and they were closed - obviously, nobody works here outside of check in hours.

Complained to both the hotel and hotels.com and asked to be refunded/compensated for the inconvenience but was fobbed off.

2025-06-13 via Nuitee
K
Ken
8
Pros:

Room was very clean, bathroom was very small but it had a really good shower.

2025-05-26 via Nuitee
D
Dannie
10
Great stay
Pros:

Staff are really friendly and very helpful rooms are lovely and clean and beds are very comfortable supplied with plenty of fresh towels and room for all your belongings and the restaurant has amazing food lots of choice and good value for money and cooked fresh this is my 3rd visit and will continue to stay

2025-05-25 via Nuitee
C
Christine
10
Good budget hotel
Pros:

Just a basic hotel for a cheap stay, room was clean enough, reception ser ice was excellent

2025-05-23 via Nuitee
M
Mark
6
Pros:

It’s a nice enough hotel, but not suited for people without a car It’s 2 + km. from the train station & and a long walk to town for restaurants.There is a small cafe next door with coffee , burgers & Indian Rice . No wi-fi in up stairs room.

2025-04-08 via Nuitee
K
Kamal
10
Pros:

Its a nice property

2025-03-16 via Nuitee
A
Andrew
10
Pros:

Great place to stay, warm welcome and very friendly staff. The place was clean and tidy.

2025-03-12 via Nuitee