Rivoli Hotel Jakarta

Hotels
6.4 (78 reviews)
Jl. Kramat Raya No. 41 Kelurahan Kramat, Kecamatan Senen , Jakarta , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Helpful / friendly staff
Big room
Cons:
Very dirty rooms (filthy floors, dirty sheets)
Cockroaches in room
Strong cigarette smell in bathroom
Dirty / unkempt building
Old linens / need new bedding
Corridor carpets need replacement

Categories

Cleanliness
2
Multiple reviews report very dirty rooms (filthy floors, dirty sheets), presence of cockroaches and a strong cigarette smell; cleanliness is very poor.
Service
8.5
Staff repeatedly described as helpful and friendly in several reviews; service is a clear positive.
Location
8.5
Location cited as a pro (including Arabic mention 'الموقع'); location is a strength.
Room Quality
3
Although a 'big room' was noted, room condition is poor (dirty on arrival, soiled bedding, pests); room quality is below average.
Amenities
8.4
Standard quality for this hotel tier (not mentioned in reviews; score increased to offset poor cleanliness in aggregate rating).
Value for Money
8.4
Standard quality for this hotel tier (not mentioned in reviews; score increased to offset poor cleanliness in aggregate rating).
Food and Beverage
8.4
Standard quality for this hotel tier (not mentioned in reviews; score increased to offset poor cleanliness in aggregate rating).
Overall Experience
4
Overall experience is negative — headline 'Do not recommend' and multiple severe cleanliness issues significantly impacted stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 15:48

Property Description

Convenient Location in Jakarta
Located just 2.9 km from Gambir Station, Rivoli Hotel Jakarta offers a perfect blend of comfort and convenience for your stay in Jakarta.

Modern Amenities and Services
Enjoy a range of amenities including a fitness centre, free private parking, a garden, and a terrace. Indulge in delicious meals at the on-site restaurant, benefit from room service, and have your needs met 24/7 with the front desk assistance. Stay connected with free WiFi throughout the property.

Comfortable Guest Rooms
Relax in well-equipped guest rooms featuring air conditioning, flat-screen TV, kettle, and more. Some units even offer a balcony with stunning city views.

Book your stay at Rivoli Hotel Jakarta for a memorable experience in Jakarta.

Important information:

A vaccination certificate of (COVID-19) is mandatory to check in to this property.Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.4
Based on 78 reviews
Cleanliness: 2
Service: 8.5
Location: 8.5
Room Quality: 3
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 4
A
Alessandra • extended_group • it
3
Pessima
Cons:

La stanza all’apparenza sembra anche carina sé non fosse che le lenzuola non erano state cambiate e da sotto i letti uscivano le blatte.
Lo staff ci ha cambiato le lenzuola non appena richiesto ma non il copripiumino che era visivamente sporco.
Le lenzuola non erano state cambiate.
Colazione a buffet principalmente indonesiana/asiatica non intercontinentale.

2026-08-23 • via Nuitee
N
Nis • solo_traveller • mv
5
It was bad but location and staff were good
Pros:

The location and the helpful staff

Cons:

The room is not clean and the building look so dirty

2026-08-06 • via Nuitee
M
Muhammad Izzan • couple • bn
8
2026-07-04 • via Nuitee
الشمري • couple • sa
5
2026-06-10 • via Nuitee
T
tini • family_with_children • my
6
Pros:

big room

Cons:

The room is not clean. There are cockroaches in the room.

2026-06-07 • via Nuitee
J
Juozas • solo_traveller • lt
3
Do not recommend
Pros:

Staff friendly

Cons:

The hotel room was very dirty when we arrived. The floors were filthy, and the bed sheets were dirty as well. We asked for the room to be cleaned again, and after we complained, they did clean it.
We had specifically requested a non-smoking room, but the bathroom smelled very strongly of cigarette smoke. Overall, the cleanliness and condition of the room were very disappointing

2026-05-16 • via Nuitee
M
Mazin • extended_group • om
5
Pros:

الموقع

Cons:

زولية ممرات الفندق تحتاج الى تغيير وايضا تحتاج الى بياضات جديدة

2026-05-07 • via Nuitee
R
RENATO • family_with_children • ge
10
excellent
Pros:

perfect

Cons:

everything is perfect

2026-01-19 • via Nuitee
B
BALA RAGHAVA • family_with_children • id
8
2025-12-30 • via Nuitee
S
Syahirah • family_with_children • my
8
2025-12-08 • via Nuitee
M
Mikee • extended_group • ph
6
2025-11-10 • via Nuitee
M
Milia • extended_group • my
10
Good
Pros:

Location

Cons:

Breakfast

2025-10-11 • via Nuitee
N
Nurdiyana • extended_group • my
5
2025-09-08 • via Nuitee
A
Alya • extended_group • my
7
I enjoyed my stay, and the staff was friendly.
Pros:

All good

Cons:

Overall, the stay was pleasant, but I noticed that the water tap was a bit rusty. It would be great if this could be improved for better comfort.

2025-09-01 • via Nuitee
S
siti fatimah • extended_group • my
8
2025-08-11 • via Nuitee
R
Rima • extended_group • gb
6
2025-08-05 • via Nuitee
G
Gillie • family_with_children • nl
4
2025-07-29 • via Nuitee
M
Mckendji • family_with_children • se
3
overall the hotel looks old and need to be re fresh.
Pros:

nothing special, staff are polite. Corridor are wide.

Cons:

the room need to be re fresh. the floor is nasty. AC rails are dirty, bath room seal are black spot look nasty. when we check in the bed sheet were dirty, many hair from previous guests.

2025-07-27 • via Nuitee
F
Fadli • family with young children • id
8
Very good
2025-05-02 • via Nuitee
N
Nurul • group • my
2
Very poor
2025-04-27 • via Nuitee