Sleephotels

Hotels
6.5 (2663 reviews)
Steindamm 52 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable beds
Cons:
Unclean shared bathroom
Safety concerns in the area
Limited food options

Categories

Cleanliness
4.46
Multiple reviews mention issues with cleanliness and shared bathroom hygiene.
Service
7.93
Some reviews mentioned automated check-in and friendly service in the breakfast cafe.
Location
5.97
Overall, location is convenient but multiple reviews express safety concerns.
Room Quality
6.42
Mixed reviews; some found rooms comfortable while others noted furniture issues.
Amenities
6.95
Basic amenities available, but several items missing or broken according to guests.
Value for Money
7.91
Guests found the price reasonable given the amenities offered.
Food and Beverage
5.46
Limited options and indications for breakfast were mentioned; no vegan options.
Overall Experience
6.93
Guests had mixed feelings—some positive aspects balanced by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:54

Property Description

Central Location in Hamburg
Located in the heart of Hamburg, Sleephotels offers convenient access to major attractions such as Hamburg Central Station, Dialog im Dunkeln, and Miniatur Wunderland.

Comfortable Rooms with Modern Amenities
Each room at Sleephotels is equipped with a desk, flat-screen TV, and some even feature a balcony for a relaxing stay. Enjoy the convenience of complimentary WiFi, bed linen, and towels during your visit.

Near Popular Landmarks and Transportation
Explore nearby points of interest including Mönckebergstraße, Inner Alster Lake, and Town Hall Hamburg. With Hamburg Airport just 9 km away, traveling to and from Sleephotels is a breeze.

Experience the best of Hamburg at Sleephotels. Book your stay now for a memorable visit to this vibrant city.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 9 years old stay for € 7 per person per night when using an existing bed.
    Children from 10 years old to 15 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 2663 reviews
Cleanliness: 4.46
Service: 7.93
Location: 5.97
Room Quality: 6.42
Amenities: 6.95
Value for Money: 7.91
Food and Beverage: 5.46
Overall Experience: 6.93
B
Bulat • solo_traveller • de
10
2026-05-26 • via Nuitee
H
Herbert • solo_traveller • nl
8
Kurzer Besuch 3 Tage Hamburg
Pros:

Zimmer is prima, gute Betten centrale Lage Sauber

Cons:

Kein Receptionist alles geht über Computer aber ich wurde telefonisch geholfen
Ziemlich laute Gegend

2026-05-26 • via Nuitee
P
p.gargalis • solo_traveller • se
7
Could be better and completed but it deserves its value, i recommend Sleephotel Cosmos.
Pros:

Room: It was nice and it deserves its value price, clean with view. Internet nmeeds bit more speedy and less lags
Location: Center with many buses and train station with shops around it. Several homeless people around, but it works for me, no problem at all. Police around, the police station just 5 min walk after the lodge, 10 minutes walk from the Hamburg central station. I feel fine and safe, personally.
Breakfast: No breakfast, we could have been served a simple breakfast for this price, i think.
Overview: I gave ''8'' as overall mark for two reasons:
1) While we check it, a card is provided, but i was never been provided my room number. I think it should be sent with the email directions, it just three numbers guys. Instead, it could bewritten in the card we are provided.
2) Staff came to my room at 10:30am while check out is at 11am. So please inform the staff to respect the check out time.
But in general terms, i will book again as i did the last three times i visited Hamburg.

Cons:

I mentioned everything before.
Thank you

2026-05-25 • via Nuitee
E
Eskeldsen • solo_traveller • de
7
2026-05-25 • via Nuitee
D
Duncan • solo_traveller • ke
8
2026-05-24 • via Nuitee
D
Duncan • solo_traveller • ke
9
Pros:

Quiet clean rooms

Cons:

Drug tackers near the premise, they didn't replenish sugar and milk

2026-05-24 • via Nuitee
J
Jelena • family_with_children • de
9
2026-05-23 • via Nuitee
B
Block • solo_traveller • de
8
Pros:

Die Ausstattung des Zimmers

Cons:

Das einchecken und die Umgebung

2026-05-22 • via Nuitee
E
Einer Rabello • solo_traveller • it
8
2026-05-20 • via Nuitee
K
Kathrin • solo_traveller • de
3
Verwahrloste Gegend und Hinterhof
Pros:

Positiv: Zimmer und Bad waren sauber

Cons:

Negativ: Sehr laute verdreckte Strasse, nach hinten vermüllter Innenhof, sehr laute grosse Abzuganlage, Abfallentsorgung sehr laut, Fenster öffnen unmöglich
Obdachlose , Junkies vor dem HostelEingang
Im Bad Belüftung anscheinend an das indische Restaurant gekoppelt..Essensgeruch im bad- nicht lecker
Auf der Etage, vor dem Zimmer...Baustelle, vermüllt
Nachbarzimmer werden renoviert, laute Bauarbeiten am Feiertag, am ersten Tag kein Aufenthalt im Zimmer möglich
Anscheinend nach Reinigung des Teppich, 2 Tage nasser, klebriger Teppich, Reinigungsmittelgeruch, Laufen im Zimmer war nur mit Schuhen möglich

Keine Rezeption, kein Eingangsschloss, jeder kann das Hotel betreten


Kein Standard eines Hotels

Preis Leistung sehr schlecht

2026-05-18 • via Nuitee
M
Miriam • extended_group • de
8
2026-05-16 • via Nuitee
F
Felicity • couple • au
5
Pros:

Unfortunately, the neighbourhood is unfavourable. People were buying and smoking drugs right outside our window the whole night.

Cons:

We booked our accommodation at a completely different address and was given an alternate address on arrival. The hotel is unmanned, which meant that I have somehow ended up with a bill for providing the details of my guest.

2026-05-15 • via Nuitee
A
Anastasiia • solo_traveller • ua
7
Pros:

Загалом все було класно. Номер великий, гарний, чистий, залишили чайник, чай, каву та цукор. Є дзеркало, велика ванна, рушників вдосталь.

Cons:

Єдиній мінус — район. Прямо стрьомний, багато бомжів, дуже брудно, як не йдеш в готель — то в когось руки в крові, то алкаші деруться за щось, то розбиті бутилки скляні по дорозі, то поліція їде

2026-05-15 • via Nuitee
E
Eva • solo_traveller • de
8
Schönes Zimmer in zentraler Lage und erstaunlich ruhig trotz Strassenseite
2026-05-14 • via Nuitee
S
Stefan • couple • de
6
Zimmer Top, Lage eher mäßig
Pros:

Eigener Kühlschrank, zwei große Betten

Cons:

Badezimmer / Dusche
Aufzug außer Betrieb
Hotelzugang nicht gesichert. Jeder kommt rein. Geruch von Speisen der angrenzenden Imbisse

2026-05-13 • via Nuitee
M
Monika • family_with_children • pl
10
2026-05-12 • via Nuitee
M
Matthias • solo_traveller • ch
2
Pros:

Das Hotel hatte auf der anderen Seite der Strasse neu eröffnet, aber noch die alte Adresse angegeben. Ich wäre fast wieder abgereist, weil ich es erst nicht gefunden habe.

2026-05-12 • via Nuitee
P
Phurpa • solo_traveller • de
10
2026-05-11 • via Nuitee
R
ralf • solo_traveller • de
10
2026-05-11 • via Nuitee
G
Günter • solo_traveller • de
7
2026-05-11 • via Nuitee