Aerotel London Heathrow Airport, Terminal 2 & Terminal 3

Hotels
7.6 (4973 reviews)
Aerotel London Heathrow East Wing, Terminal 3 Arrivals , Hillingdon , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent, inside-terminal location — ideal for early flights
Friendly, helpful staff
Clean and quiet for short stays
Comfortable beds and good showers
Cons:
Very small rooms with little or no window (claustrophobic for some)
Perceived as expensive / poor value for size
Limited amenities and poor coffee machine
Occasional cleanliness/maintenance issues (carpet, shower drain)

Categories

Cleanliness
7.9
Generally reported as clean in multiple reviews, but with some issues (carpeting showing wear/difficult to clean in tiny rooms; at least one clogged shower drain reported).
Service
9.3
Staff repeatedly described as friendly and very helpful (help with luggage, manager moving guests to suitable rooms); a few isolated service lapses noted but overall highly positive.
Location
10
Overwhelmingly praised as the primary selling point — inside/adjacent to Terminal 3 (prime/‘five star’ location) and ideal for very early flights.
Room Quality
5.5
Consistent complaints about very small rooms, lack of windows (claustrophobic), limited space to open luggage, occasional maintenance issues (shower drain). Beds/comfort satisfactory but room size is a clear negative.
Amenities
6.8
Basic on-airport amenities functional (comfortable beds, good showers), but some amenities disappointed (library area not really a library; coffee machine bitter/unpleasant).
Value for Money
5.8
Multiple guests called the rate expensive or exorbitant for the small rooms; perceived value is low despite location convenience.
Food and Beverage
6.5
Very limited comments — the in-hotel coffee machine was specifically criticized as unpleasant; otherwise little F&B feedback.
Overall Experience
9
Fulfils its purpose very well for short/overnight stays and early flights: clean, quiet and convenient with friendly staff, despite cramped rooms and pricing concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:44

Property Description

Convenient Location Inside Heathrow Terminal 3

Modern Amenities and Comfort

24-Hour Front Desk Assistance

Experience the convenience of staying at Aerotel London Heathrow, located inside Heathrow Terminal 3. Enjoy modern amenities like free WiFi, flat-screen TVs, and air conditioning in every room. With a 24-hour front desk, assistance is always just a call away. Relax in rooms equipped with private bathrooms and free toiletries. Book now for a seamless stay at Heathrow Terminal 3.

Important information:

For check in and check out times, please follow the time specified in each room name and the room description.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 4973 reviews
Cleanliness: 7.9
Service: 9.3
Location: 10
Room Quality: 5.5
Amenities: 6.8
Value for Money: 5.8
Food and Beverage: 6.5
Overall Experience: 9
R
Robert • couple • us
10
Absolutely worth it to stay here the night before a flight.
Pros:

Couldn’t ask for a better location! It was wonderful not having to worry about getting to the airport early.

Cons:

Nothing. Everything was great.

2026-08-29 • via Nuitee
J
JOHN • solo_traveller • gb
8
2026-08-29 • via Nuitee
L
Laurie • couple • us
7
Good if you have an early flight
Pros:

Location to airport

Cons:

No food options that we're really edible and no ice

2026-08-28 • via Nuitee
S
Simon • couple • us
7
Ideal
Pros:

Location in Terminal 3 Arrivals and 3 mins from Departures was ideal for our early flight. The front desk staff was great too.

Cons:

Our standard double room was very small, only had access to the bed from one side and had no windows so felt a little claustrophobic. The bed creaked a bit too!

2026-08-28 • via Nuitee
S
Steve • couple • gb
7
Convenient for onward travel - but is it worth it?
Pros:

Location was perfect as we were flying from Terminal 3 the next day. The bathroom was very good - compact but very well laid out and equipped - it was also exceptionally clean.

Cons:

I expected the room to be small and to at least have a window. The room was hardly big enough to move around in, with the bed up against two walls making getting in and out of bed difficult. And there was no window making the room feel slightly oppressive - though it was helped by decent lighting. It's also eye-wateringly expensive for such a small space.

2026-08-27 • via Nuitee
T
Tom • solo_traveller • ae
1
2026-08-27 • via Nuitee
R
Rita • solo_traveller • de
9
Pros:

Sehr leicht zu finden - super freundliche junge Frau an der Rezeption.

2026-08-26 • via Nuitee
A
Alsafy • solo_traveller • kw
10
2026-08-26 • via Nuitee
G
Gyn • solo_traveller • gi
6
Pros:

Easy access to the aiport for a 5 20am check in. It was good not having to get a bus from a hotel on bath road. Gave us a but more sleep after a very late night. It was clean and comfortable good shower pressure.

Cons:

It was expensive for size of the room and lack of included breakfast. The tea making facility lacked typical english breakfast type tea. It dod have coffee and camomile tea though. Beds were a bit close together not much space which is ok for what it was a place to catch a few winks but expected more for the price. Other hotel airports attached to terminal in other airports cost less include breakfast and have windowed rooms with space.

2026-08-26 • via Nuitee
B
Bal • couple • gb
6
We needed to stay due to our situation than choice.A good option in crisis but I hope it did feel like a hotel for the p
Pros:

Location is superb and convenient. Right at terminal 3

Cons:

No windows and very small room.
Also lifts very small and they is struggle to get luggage to the rooms .

2026-08-26 • via Nuitee
H
Harfouch • solo_traveller • us
10
2026-08-26 • via Nuitee
J
Johannes • couple • de
5
Sleep and fly.
Pros:

Location at Heathrow Terminal 3, short ways to check-in counters.

Cons:

Tiny room, no window, overpriced.
Breakfast in a doggy bag.

2026-08-26 • via Nuitee
T
Tracy • couple • gb
8
It was convenient
Pros:

Location. Comfy bed. Easy to find.

Cons:

Very small room. Very pricey!

2026-08-26 • via Nuitee
V
Valerie • couple • gb
10
Satisfied customer
Pros:

Location

Cons:

Everything was excellent nothing to dislike

2026-08-25 • via Nuitee
P
Punitha • solo_traveller • gb
10
2026-08-25 • via Nuitee
G
gary • couple • gb
10
2026-08-24 • via Nuitee
L
Lynn • couple • gb
10
Excellent has everything you need.
Pros:

Excellent location in terminal 3 for departures, took me 5 minutes to walk to bag check in. A coffee and sandwich shop very close by.

2026-08-23 • via Nuitee
P
Philip • solo_traveller • gb
9
Hotel excellent 👌 location poor
Pros:

Once in the Hotel, Excellent 👌

Cons:

Very misleading stating the car park was a walk, not the case had to get bus transfer. So compared to other hotels the extra cost was not worth it.
When I stay at the bloc Hotel at Gatwick, you park up 5 minutes walk to Hotel and you are in, Much better.

2026-08-22 • via Nuitee
J
Jennifer • solo_traveller • au
9
Very convenient location for departure
Pros:

Extremely convenient location

Cons:

Not a lot of room and had to ensure bathroom door remained closed to avoid setting off fire alarms. Only 1 tea bag available. Perhaps i could've requested more from reception but didn't realise until the morning. Quite pricey for what is offered but it's all down to location I guess. I've reached out to the hotel via email to enquire whether a item of luggage was left behind, no response in last 3 days.

2026-08-22 • via Nuitee
B
Banks • solo_traveller • au
6
Pros:

Staff were friendly. Easy to find. Hotel is inside T3. Rooms were clean.

Cons:

Room was small with no window. Hotel cannot store luggage so had to pay for airport storage as we arrived before check-in.

2026-08-22 • via Nuitee