Aerotel London Heathrow Airport Terminal 2-3

Hotels
•
Aerotel
8.4 (270 reviews)
Arrivals Hall, East Wing Building, Heathrow Airport, Hounslow, England, TW6 1AA , Hounslow , GB
44-208-745 9805

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Facilities

Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
Designer stores on site
Wheelchair-accessible public washroom

Review Highlights

Pros:
Cleanliness of rooms
Friendly service
Convenient location
Cons:
Small and windowless rooms
Limited amenities
Poor food and beverage options

Categories

Cleanliness
9.81
Guests frequently mentioned that the rooms were clean and comfortable.
Service
9.48
Service was noted as friendly and accommodating, especially with early check-in.
Location
10
The hotel's proximity to the airport was a common positive point among reviews.
Room Quality
8.27
Rooms were criticized for being small and lacking windows, but clean and functional.
Amenities
7.8
Limited amenities noted, with no restaurant or dining options available.
Value for Money
7.26
Some guests felt the hotel was overpriced for what was offered, resembling a hostel.
Food and Beverage
5.81
Few dining options available, with several guests disappointed by the lack of food.
Overall Experience
8.8
Overall a positive experience, though guests noted several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:23

Property Description

Experience comfort and convenience at Aerotel London Heathrow Airport Terminal 2-3, where modern design meets unbeatable location.

Contemporary Accommodation
Our smoke-free hotel, built in 2018, features 82 air-conditioned rooms equipped with flat-screen televisions, complimentary Wi-Fi, and cozy coffee/tea makers, ensuring your stay feels like a home away from home.

Delicious Continental Breakfast
Start your day right with our delicious continental breakfasts available daily from 6:00 AM to 11:00 AM for a small fee, fueling your adventures around London.

Exceptional Services
Enjoy 24-hour front desk service and multilingual staff ready to assist you. With an elevator and prime access to nearby attractions like Windsor Castle, your comfort is our priority.

Don't miss out on this ideal getaway – book your stay today!

Important information:

This smoke-free hotel was built in 2018.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 270 reviews
Cleanliness: 9.81
Service: 9.48
Location: 10
Room Quality: 8.27
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 5.81
Overall Experience: 8.8
A
Anthony • couple • gb
10
For long tome didn't have beter experience spedhely with staff,
Pros:

Staff verry helpful from checking desk to the manager. Welcome you with big smile

Cons:

Everything was perfect

2026-07-18 • via Nuitee
N
Neusa • solo_traveller • br
10
Pros:

A praticidade de estar dentro do aeroporto enquanto se espera o voo.

Cons:

A diária é vum pouco cara.

2026-07-18 • via Nuitee
T
Tammy-Ann • solo_traveller • bb
9
2026-07-17 • via Nuitee
J
jonathan • couple • au
1
2026-07-17 • via Nuitee
A
Andrea • solo_traveller • us
9
2026-07-17 • via Nuitee
J
Jo • solo_traveller • gb
7
Good On-Airport Offering
Pros:

Huge comfortable bed and great shower with large bath sheets

Cons:

Room was tiny. We had no space to open our suitcases up. Only one side had a bedside table.

2026-07-16 • via Nuitee
E
Elizabeth • extended_group • au
8
Great for overnight stay.
Pros:

Location

Cons:

Small

2026-07-16 • via Nuitee
C
Claudia • solo_traveller • us
2
Short stay could have been better
Pros:

N/A

Cons:

Phone charger not working, no assistance from staff

2026-07-15 • via Nuitee
C
Christine • solo_traveller • us
9
2026-07-15 • via Nuitee
B
BARRY • solo_traveller • ca
7
OK, would probably look at another hotel next time.
Pros:

Comfortable, good staff.

Cons:

Longer walk to T2 than expected. Smaller room than expected.
Expensive.

2026-07-14 • via Nuitee
P
Perazzo • couple • us
10
Very good location for one night sleep .
Pros:

Very convenient

Cons:

None

2026-07-14 • via Nuitee
R
ROBERT • couple • gb
9
2026-07-14 • via Nuitee
S
Stephen • couple • ky
9
2026-07-13 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-07-13 • via Nuitee
J
Jenny • couple • nz
9
2026-07-13 • via Nuitee
D
David • solo_traveller • us
3
Staff were friendly and helpful
Pros:

Location

Cons:

Very small rooms with no windows

2026-07-13 • via Nuitee
J
JULIE • couple • gb
5
Don’t stay here if you’re claustrophobic! Like my husband said, it’s like sleeping on a submarine!
Pros:

Five star location.

Cons:

Ridiculously small room, no windows.

2026-07-13 • via Nuitee
J
James • family_with_children • gb
5
2026-07-12 • via Nuitee
B
Barbara • extended_group • pl
10
Pros:

Blisko lotniska.

2026-07-12 • via Nuitee
R
Robert • couple • us
10
2026-07-11 • via Nuitee