Aerotel London Heathrow Airport Terminal 2-3

Hotels
•
Aerotel
8.4 (270 reviews)
Arrivals Hall, East Wing Building, Heathrow Airport, Hounslow, England, TW6 1AA , Hounslow , GB
44-208-745 9805

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Facilities

Free WiFi
24-hour front desk
Elevator
Breakfast available (surcharge)
Multilingual staff
Smoke-free property
Designer stores on site
Wheelchair-accessible public washroom

Review Highlights

Pros:
Cleanliness of rooms
Friendly service
Convenient location
Cons:
Small and windowless rooms
Limited amenities
Poor food and beverage options

Categories

Cleanliness
9.81
Guests frequently mentioned that the rooms were clean and comfortable.
Service
9.48
Service was noted as friendly and accommodating, especially with early check-in.
Location
10
The hotel's proximity to the airport was a common positive point among reviews.
Room Quality
8.27
Rooms were criticized for being small and lacking windows, but clean and functional.
Amenities
7.8
Limited amenities noted, with no restaurant or dining options available.
Value for Money
7.26
Some guests felt the hotel was overpriced for what was offered, resembling a hostel.
Food and Beverage
5.81
Few dining options available, with several guests disappointed by the lack of food.
Overall Experience
8.8
Overall a positive experience, though guests noted several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:23

Property Description

Experience comfort and convenience at Aerotel London Heathrow Airport Terminal 2-3, where modern design meets unbeatable location.

Contemporary Accommodation
Our smoke-free hotel, built in 2018, features 82 air-conditioned rooms equipped with flat-screen televisions, complimentary Wi-Fi, and cozy coffee/tea makers, ensuring your stay feels like a home away from home.

Delicious Continental Breakfast
Start your day right with our delicious continental breakfasts available daily from 6:00 AM to 11:00 AM for a small fee, fueling your adventures around London.

Exceptional Services
Enjoy 24-hour front desk service and multilingual staff ready to assist you. With an elevator and prime access to nearby attractions like Windsor Castle, your comfort is our priority.

Don't miss out on this ideal getaway – book your stay today!

Important information:

This smoke-free hotel was built in 2018.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 270 reviews
Cleanliness: 9.81
Service: 9.48
Location: 10
Room Quality: 8.27
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 5.81
Overall Experience: 8.8
D
David • solo_traveller • gb
6
2026-05-16 • via Nuitee
J
Jemma • couple • gb
4
Pros:

The location was perfect to fly from T3

Cons:

The room had no window, no air was flowing even though it had air con. The green light on the smoke alarm was extremely bright. The bed wasn’t particularly comfortable.

2026-05-15 • via Nuitee
C
Carol • solo_traveller • gb
9
2026-05-15 • via Nuitee
S
Steven • solo_traveller • gb
8
2026-05-15 • via Nuitee
D
Dominic • extended_group • gb
6
A hotel without windows
Pros:

Easy access to the terminal

Cons:

They need to make it more clear that this hotel has no windows in the rooms.

2026-05-15 • via Nuitee
M
Mitchell • couple • gb
7
It was a good location
Cons:

No window

2026-05-14 • via Nuitee
B
Barbara • family_with_children • us
8
Pros:

It weas perfectly located for us.

2026-05-14 • via Nuitee
C
Carol • solo_traveller • gb
10
Convenient clean and very pleasant
Pros:

Convenient for the airport very clean quite and everything we needed

Cons:

The property was perfect

2026-05-12 • via Nuitee
L
Linda • couple • gb
7
Pros:

Perfect location.

Cons:

Room was small, felt quite claustrophobic

2026-05-11 • via Nuitee
W
William • solo_traveller • gb
1
Disappointing
Pros:

Location

Cons:

Tiny windowless room, shower not draining properly

2026-05-11 • via Nuitee
A
Amanda • couple • gb
10
Just what we needed after a 13 hr flight from Hong Kong
Pros:

Right after arrivals

Cons:

Nothing

2026-05-10 • via Nuitee
E
Ennio • solo_traveller • it
8
2026-05-10 • via Nuitee
I
Ian • solo_traveller • au
8
2026-05-10 • via Nuitee
T
Tracy • solo_traveller • us
5
Overpriced bu convenient.
Pros:

Location

Cons:

Charged me 50 pounds to check in a couple of hours early. Room was already ready.

2026-05-10 • via Nuitee
J
Janis • solo_traveller • gb
8
great spot to spend the night before an early flight
Pros:

Location is the main selling point - within the airport buidings, non security side obviously. The room had everything I needed, apart from space - it was advertised as being small and it was. But that was fine for the purpose of my visit

Cons:

nothingg, it was all as expected

2026-05-10 • via Nuitee
A
Aidan • solo_traveller • ie
6
Poor quality breakfast, low value for money
Pros:

Room was perfect

Cons:

Breakfast was the poorest I've ever experienced. Everything packed in plastic.

2026-05-09 • via Nuitee
A
Anthony • couple • gb
10
Nice clean room with good facilities,location was second to none.
Pros:

Good facilities/ location

Cons:

Price

2026-05-09 • via Nuitee
L
LUIS MARIO • couple • ar
10
2026-05-09 • via Nuitee
R
Richard • solo_traveller • ca
1
Worst hotel room I have ever paid for
Pros:

It’s right in Terminal 3

Cons:

Room like a box, very small, no window, no soundproofing, very bright green light on all the time, water not hot, half drunk bottle of water left, shower didn’t drain properly

2026-05-09 • via Nuitee
M
M • solo_traveller • us
10
I’d love to answer this if I could read it
Pros:

I don’t speak French

Cons:

English only

2026-05-08 • via Nuitee