Aerotel London Heathrow Airport, Terminal 2 & Terminal 3

Hotels
7.6 (4947 reviews)
Aerotel London Heathrow East Wing, Terminal 3 Arrivals , Hillingdon , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent, inside-terminal location — ideal for early flights
Friendly, helpful staff
Clean and quiet for short stays
Comfortable beds and good showers
Cons:
Very small rooms with little or no window (claustrophobic for some)
Perceived as expensive / poor value for size
Limited amenities and poor coffee machine
Occasional cleanliness/maintenance issues (carpet, shower drain)

Categories

Cleanliness
7.9
Generally reported as clean in multiple reviews, but with some issues (carpeting showing wear/difficult to clean in tiny rooms; at least one clogged shower drain reported).
Service
9.3
Staff repeatedly described as friendly and very helpful (help with luggage, manager moving guests to suitable rooms); a few isolated service lapses noted but overall highly positive.
Location
10
Overwhelmingly praised as the primary selling point — inside/adjacent to Terminal 3 (prime/‘five star’ location) and ideal for very early flights.
Room Quality
5.5
Consistent complaints about very small rooms, lack of windows (claustrophobic), limited space to open luggage, occasional maintenance issues (shower drain). Beds/comfort satisfactory but room size is a clear negative.
Amenities
6.8
Basic on-airport amenities functional (comfortable beds, good showers), but some amenities disappointed (library area not really a library; coffee machine bitter/unpleasant).
Value for Money
5.8
Multiple guests called the rate expensive or exorbitant for the small rooms; perceived value is low despite location convenience.
Food and Beverage
6.5
Very limited comments — the in-hotel coffee machine was specifically criticized as unpleasant; otherwise little F&B feedback.
Overall Experience
9
Fulfils its purpose very well for short/overnight stays and early flights: clean, quiet and convenient with friendly staff, despite cramped rooms and pricing concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:44

Property Description

Convenient Location Inside Heathrow Terminal 3

Modern Amenities and Comfort

24-Hour Front Desk Assistance

Experience the convenience of staying at Aerotel London Heathrow, located inside Heathrow Terminal 3. Enjoy modern amenities like free WiFi, flat-screen TVs, and air conditioning in every room. With a 24-hour front desk, assistance is always just a call away. Relax in rooms equipped with private bathrooms and free toiletries. Book now for a seamless stay at Heathrow Terminal 3.

Important information:

For check in and check out times, please follow the time specified in each room name and the room description.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 4947 reviews
Cleanliness: 7.9
Service: 9.3
Location: 10
Room Quality: 5.5
Amenities: 6.8
Value for Money: 5.8
Food and Beverage: 6.5
Overall Experience: 9
I
Isabelle • family_with_children • gb
10
Great location
Pros:

Comfortable bed with nice bedding. Shower was lovely and little treats were great .

Cons:

The room was noisy you could hear people walking up hallway and could here doors closing all hours . Couldn't get a full unbroken sleep.

2026-08-15 • via Nuitee
S
Scott • solo_traveller • us
7
average
Pros:

no breakfast

Cons:

the price is terrible. the hotel ids fine but not for this much

2026-08-15 • via Nuitee
P
Paulami • solo_traveller • us
7
2026-08-14 • via Nuitee
M
Marnie • solo_traveller • gb
9
Perfect location, clean room and friendly staff
Pros:

Fantastic location, perfect for an early morning start!

Cons:

Rooms slightly on the small side and a bit pricey

2026-08-14 • via Nuitee
L
Lisa • solo_traveller • gb
8
Pros:

It was ideal for a stay before an early morning flight from T3.
The room was small but had everything we needed.

Cons:

Could have done with a power point on both sides of the bed but thats all!

2026-08-14 • via Nuitee
N
Neil • solo_traveller • gb
7
A very convenient stop off before and early flight the next day.
Pros:

Fantastically convenient location right in LHR T3.

Cons:

Very tiny and therefore inevitably cramped room. No window making it feel even more enclosed and claustrophobic. It had all the facilities you would want - other than an iron and board. Clean, but cramped.

2026-08-13 • via Nuitee
S
Sarah • solo_traveller • gb
10
10/10 Would recommend
Pros:

Ver close to departures for terminal 3. made my stay low stress. Beds were comfortable and I got a good nights sleep before my flight. The Air conditioning was amazing!

Cons:

If there are people right outside your door you can hear it but it is very rare.

2026-08-12 • via Nuitee
F
Folakemi • solo_traveller • ng
9
Pros:

It is a good location to relax for a connecting flight.

Cons:

Nothing.

2026-08-11 • via Nuitee
S
Stephen • couple • au
8
2026-08-11 • via Nuitee
M
Michelle • solo_traveller • gb
9
Good stay despite no window
Pros:

Really great location. 4 mins walk from the short stay Heathrow car park so not far to lug your bags around outside. Actually not as small as aniticapated. Even though no window, it wasn't as bad as I feared, it was comfortable and it didn't bother me.

Cons:

The price is just insane. £209 for one night.
Bathroom is a little small but ok for me.

2026-08-11 • via Nuitee
C
Christine • solo_traveller • au
8
2026-08-10 • via Nuitee
A
Adventure Dave • couple • au
7
Perfect for an overnight stay!
Pros:

The hotel met expectations; and was perfect for a one night stay when flying in late and leaving early the next day!

2026-08-10 • via Nuitee
L
Lindsey • couple • gb
9
Perfect stay for an early flight
Pros:

Very good location

Cons:

Noisy with people shouting in the corridors

2026-08-10 • via Nuitee
S
steve • solo_traveller • gb
8
2026-08-10 • via Nuitee
L
Lesley • solo_traveller • gg
6
Expensive for what you get but very handy in terminal
Pros:

Right in terminal 3 arrivals. Large bath sheets. Comfy bed and pillows.

Cons:

No window. Very small. No bedside lamp. Only 2 milk. Shower just ok.

2026-08-09 • via Nuitee
G
Graham and Diana • solo_traveller • nz
7
Pros:

The closeness of the airport for connecting flights

2026-08-09 • via Nuitee
K
Kiyoshi • family_with_children • jp
9
2026-08-09 • via Nuitee
M
martin • family_with_children • gb
2
2026-08-09 • via Nuitee
J
Julie • couple • gb
10
2026-08-08 • via Nuitee
N
Nienke • family_with_children • ky
6
Only ever for its location.
Pros:

The location of this hotel is obviously its selling point.

Cons:

Be prepared not to have a window and hardly any moving space whatsoever. The room could have really done without the extra chair and table. Our shower drain appeared clogged, the water ran all over the bathroom with no dry spot left.

2026-08-08 • via Nuitee