Aerotel London Heathrow Airport, Terminal 2 & Terminal 3

Hotels
7.6 (4973 reviews)
Aerotel London Heathrow East Wing, Terminal 3 Arrivals , Hillingdon , GB

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent, inside-terminal location — ideal for early flights
Friendly, helpful staff
Clean and quiet for short stays
Comfortable beds and good showers
Cons:
Very small rooms with little or no window (claustrophobic for some)
Perceived as expensive / poor value for size
Limited amenities and poor coffee machine
Occasional cleanliness/maintenance issues (carpet, shower drain)

Categories

Cleanliness
7.9
Generally reported as clean in multiple reviews, but with some issues (carpeting showing wear/difficult to clean in tiny rooms; at least one clogged shower drain reported).
Service
9.3
Staff repeatedly described as friendly and very helpful (help with luggage, manager moving guests to suitable rooms); a few isolated service lapses noted but overall highly positive.
Location
10
Overwhelmingly praised as the primary selling point — inside/adjacent to Terminal 3 (prime/‘five star’ location) and ideal for very early flights.
Room Quality
5.5
Consistent complaints about very small rooms, lack of windows (claustrophobic), limited space to open luggage, occasional maintenance issues (shower drain). Beds/comfort satisfactory but room size is a clear negative.
Amenities
6.8
Basic on-airport amenities functional (comfortable beds, good showers), but some amenities disappointed (library area not really a library; coffee machine bitter/unpleasant).
Value for Money
5.8
Multiple guests called the rate expensive or exorbitant for the small rooms; perceived value is low despite location convenience.
Food and Beverage
6.5
Very limited comments — the in-hotel coffee machine was specifically criticized as unpleasant; otherwise little F&B feedback.
Overall Experience
9
Fulfils its purpose very well for short/overnight stays and early flights: clean, quiet and convenient with friendly staff, despite cramped rooms and pricing concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 16:44

Property Description

Convenient Location Inside Heathrow Terminal 3

Modern Amenities and Comfort

24-Hour Front Desk Assistance

Experience the convenience of staying at Aerotel London Heathrow, located inside Heathrow Terminal 3. Enjoy modern amenities like free WiFi, flat-screen TVs, and air conditioning in every room. With a 24-hour front desk, assistance is always just a call away. Relax in rooms equipped with private bathrooms and free toiletries. Book now for a seamless stay at Heathrow Terminal 3.

Important information:

For check in and check out times, please follow the time specified in each room name and the room description.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

7.6
Based on 4973 reviews
Cleanliness: 7.9
Service: 9.3
Location: 10
Room Quality: 5.5
Amenities: 6.8
Value for Money: 5.8
Food and Beverage: 6.5
Overall Experience: 9
J
Julie • couple • gb
9
2026-10-21 • via Nuitee
J
Julie • couple • gb
9
Ideal for departures from T3, comfortable and clean hotel with helpful and friendly staff
Pros:

Location

Cons:

I thought the library / lounge could do with some comfy sofas

2026-10-21 • via Nuitee
R
Robert • couple • us
8
2026-10-21 • via Nuitee
F
Fred • solo_traveller • us
1
At least you're already at the airport
Pros:

It was at the airport.

Cons:

You can't actually get to it unless you are on foot in the airport. I tried to drop my bags there before returning a rental car - forget about it, you can't get near it. And it's not exactly easy to find, hidden as it is at the very end of the Arrivals Hall in Terminal 3.

2026-10-21 • via Nuitee
R
Richard • solo_traveller • gb
9
Better than expexted
Pros:

Noisy people in adjoining rooms and doors slamming in the corridors all night

Cons:

Too expensive

2026-10-21 • via Nuitee
M
Marija • family_with_children • us
9
2026-10-20 • via Nuitee
P
Patrick • couple • us
9
2026-10-20 • via Nuitee
S
simon • family_with_children • gb
4
Location was excellent but very expensive for the calibre of the facilities
Cons:

There was no window in the room so it felt like an enclosed prison frankly

2026-10-20 • via Nuitee
A
Alexander William • solo_traveller • gb
8
Pros:

Great location, pleasant staff fast service

Cons:

Nothing

2026-10-19 • via Nuitee
T
Tabitha • solo_traveller • hr
7
Location is everything
Pros:

It was right inside terminal three

Cons:

On the ceiling of the bedroom, there was a bright green light, even when all lights off, it was so bright! It’s costly for a very tiny room.

2026-10-19 • via Nuitee
T
Terence • solo_traveller • gi
8
Comfortable stay but room felt claustrophobic
Pros:

Close to terminal

Cons:

Room too small

2026-10-19 • via Nuitee
D
Domenico • solo_traveller • gb
6
2026-10-17 • via Nuitee
P
Pam • couple • gb
9
Excellent location for Terminal 3 Heathrow
Pros:

Excellent location for Terminal 3
Beds super comfy
Excellent night's sleep

Cons:

Such a shame no restaurant but understand why

2026-10-17 • via Nuitee
P
Paul • couple • gb
9
Would definitely stay here next time we need an overnight stay and would recommend
Pros:

In the terminal which made an early morning flight really easy. Fluffy towels, comfortable bed, complimentary drinks in the room and lounge area

Cons:

Nothing it was very good with everything that you’d need to make an overnight stop

2026-10-17 • via Nuitee
C
Catherine • solo_traveller • gb
8
Pros:

Very convenient

Cons:

No window in room

2026-10-17 • via Nuitee
E
Elizabeth • solo_traveller • gb
7
2026-10-16 • via Nuitee
J
Jonny • solo_traveller • se
4
Pros:

Nära till flygplatsen

Cons:

Rummet saknade fönster, en hiss var trasig och man var tvungen att vara försiktig när man duschade så inte brandlarmet gick

2026-10-16 • via Nuitee
S
Samuel • solo_traveller • in
7
Very expensive.
Pros:

It was very close to the airport.

Cons:

It was too small.

2026-10-16 • via Nuitee
J
Johan • solo_traveller • fi
9
Pros:

Friendly helpful staff

Cons:

Arriving at terminal 5 the taxi ride could take a while to get on the very early morning hours

2026-10-16 • via Nuitee
P
paul • solo_traveller • gb
9
2026-10-15 • via Nuitee