Torre Lucerna Hotel Ensenada

Hotels
•
Lucerna Hotels
8.9 (499 reviews)
Carretera Tijuana-Ensenada Km 108.5 Zona Playitas , Ensenada , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice lobby
Cons:
Inconsistent room cleanliness
Weak water pressure
Uncomfortable beds

Categories

Cleanliness
8.4
Some reviews mentioned rooms were not clean enough, indicating a need for improvement.
Service
9.9
Staff was described as friendly, helpful, and attentive across multiple reviews.
Location
9.4
Several reviews highlighted the great location, particularly close to attractions.
Room Quality
7.9
Rooms were noted to be small and some had issues with shower drains and comfort.
Amenities
8.9
Many positive remarks about the hotel amenities and the brunch options.
Value for Money
8.9
Overall views suggest a fair value for the cost, albeit some felt it wasn’t worth the price.
Food and Beverage
8.9
Food options received mixed reviews but generally positive feedback, especially for brunch.
Overall Experience
8.9
Overall sentiment was positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:15

Property Description

Luxurious 5-Star Accommodation

Outdoor Pool and Fitness Center: Enjoy a refreshing swim in the outdoor pool or maintain your fitness routine at the on-site fitness center.

Gourmet Dining and Relaxation: Indulge in delicious meals at the hotel's restaurant and unwind in the hot tub for the ultimate relaxation experience.

Convenience and Comfort: Benefit from amenities like free WiFi, room service, and a 24-hour front desk, ensuring a seamless stay from check-in to check-out.

Experience luxury and convenience at Torre Lucerna Hotel Ensenada. Book now to secure your 5-star getaway.

Important information:

For reservations of more than 5 rooms or more, special conditions may be applied

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TIJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 499 reviews
Cleanliness: 8.4
Service: 9.9
Location: 9.4
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 8.9
Overall Experience: 8.9
M
Mark • couple • us
10
Pros:

I had a really great experience here. From the moment I arrived, the staff was very friendly, welcoming, and made me feel comfortable right away. You can tell they genuinely care about their customers and providing good service.

The service overall was excellent, both inside the restaurant and through the car service. Everything was handled quickly and smoothly, and the staff stayed professional and courteous the entire time. It made the whole experience easy and enjoyable.

I really appreciate the level of attention and care they gave, and it definitely stood out. I would absolutely recommend this place to anyone looking for great service and a positive experience. I’ll definitely be coming back!

Cons:

n/a

2026-04-12 • via Nuitee
P
Pedro • couple • us
10
Pros:

All the employees were so welcoming during our stay.

2026-04-08 • via Nuitee
D
Denise • family_with_children • us
10
Pros:

this new hotel is great! very clean very modern staff super friendly

2026-04-08 • via Nuitee
A
ana • extended_group • us
8
2026-04-07 • via Nuitee
S
Soto • family_with_children • mx
10
2026-04-06 • via Nuitee
R
Rubén • family_with_children • us
9
Pros:

Personal muy atento

2026-04-05 • via Nuitee
A
araceli • family_with_children • mx
10
2026-03-31 • via Nuitee
O
Oscar • family_with_children • mx
10
2026-03-31 • via Nuitee
K
Karla Yunuen • solo_traveller • mx
8
2026-03-31 • via Nuitee
E
Esteban • couple • us
10
2026-03-30 • via Nuitee
O
Osbaldo • family_with_children • us
8
2026-03-23 • via Nuitee
E
Estefania • couple • mx
10
2026-03-16 • via Nuitee
J
JOAQUIN • couple • us
10
2026-03-15 • via Nuitee
F
Fabian • solo_traveller • us
5
2026-03-14 • via Nuitee
M
Matias • extended_group • cl
9
2026-03-12 • via Nuitee
A
Armas • family_with_children • mx
10
2026-03-05 • via Nuitee
R
Retteg • family_with_children • mx
10
2026-03-04 • via Nuitee
R
Randy • couple • us
10
2026-02-27 • via Nuitee
J
Jazmin • solo_traveller • mx
8
Cons:

Tenía mal holor la abitacion al entrar y la regadera solo abia agua caliente no logramos regularla y salía muy poca y el teléfono no funcionaba fuera de eso todo excelente

2026-02-14 • via Nuitee
J
JOSE LUIS • family_with_children • mx
10
Muy cómodo
Pros:

Limpieza, orden, tamaño de habitación, comodidad

2026-01-29 • via Nuitee