Hotel Wersal

Hotels
8.9 (1711 reviews)
Tetmajera 14a , Zakopane , pl

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and well-located
Friendly staff
Delicious breakfast
Cons:
Some room quality issues
Pillow softness
Extra charges for amenities

Categories

Cleanliness
8.83
The hotel is very clean.
Service
9.2
Friendly and helpful staff.
Location
9.24
Excellent location close to the city centre.
Room Quality
8.39
Rooms vary; some found them basic or with issues like pillow softness.
Amenities
8.52
Amenities available include a spa and pool, but some extra charges apply.
Value for Money
8.68
Generally good value considering the services and facilities.
Food and Beverage
9.23
Excellent and varied breakfast options.
Overall Experience
9.1
Overall good experience with positives outweighing any negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:03

Property Description

Comfortable Rooms with Free WiFi and Satellite TV

Hotel Wersal in Zakopane offers comfortable rooms with modern amenities including free WiFi and satellite TV. Each room features a private bathroom, radio, and a working space with a desk. Plus, most rooms come with a balcony for stunning views.

Delicious Buffet Breakfast and Italian Cuisine

Start your day with a delicious buffet breakfast at the hotel's restaurant offering Italian and regional dishes. Guests can also unwind at the hotel bar with a variety of beer and drinks. Room service is available for those who prefer to dine in the comfort of their room.

Convenient Location and Excellent Services

Conveniently located just 100 meters from the city centre, Hotel Wersal is the perfect base for exploring Zakopane. With a 24-hour front desk, laundry services, massage service, and child care service, guests can enjoy a hassle-free stay. Book now for an unforgettable experience at Hotel Wersal.

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Payment before arrival is required. The property will contact you after you book to provide instructions.

When traveling with pets, please note that an extra charge of PLN 120 per pet, per night applies.

31.12 (New Year's Eve) La Prima restaurant will be open until 5:00 p.m., room service will be available until 8:00 p.m.

24.12 (Christmas Eve) La prima restaurant will be closed.

Room service will be available until 5:00 p.m.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs PLN 50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for 110 zł per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for 150 zł per person per night when using an existing bed.
    Children from 5 years old to 11 years old stay for 110 zł per person per night when using an available extra bed.
    Children from 12 years old to 17 years old stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1711 reviews
Cleanliness: 8.83
Service: 9.2
Location: 9.24
Room Quality: 8.39
Amenities: 8.52
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.1
S
Sylwester couple pl
7
2026-05-01 via Nuitee
B
Barbara couple pl
9
Pros:

Wszystko na wysokim poziomie. Obsługa mega miła- zwłaszcza w restauracji. Bardzo czysto w obiekcie, z balkonu widok na Gubałówkę był miłą niespodzianką. Polecam wszystkim, dodam tylko ,że byłam w obiekcie 3*, więc zapewne część 5* zachwyca bardziej.

Cons:

Nie lubię dodatkowych opłat parkingowych... za to malutki minusik

2026-04-29 via Nuitee
A
Aleksandra couple pl
8
Dobry
Pros:

- lokalizacja - 3 minutki do centrum
- pyszne i rozmaite śniadanie
- wygodne łóżka i poduszki
- bardzo miły personel
- czajnik i herbatka w pokoju

Cons:

- brak suszarki w 3 gwiazdkowym hotelu jest troche dziwne
- bardzo mało kontaktów - 1 przy łóżku i 1 pod telewizorem
- glowny hol pieknie wyremontowany jednak reszta pieter i pokoje bardzo stare… nie jest to duzy problem jednak przydaloby sie je odświeżyć

2026-04-28 via Nuitee
D
Dariusz couple pl
10
Super pobyt
Pros:

Hotel super ,śniadania wykwintne , bardxo duzy wybor wszystkiego .Napewno tu wrócimy ❤️❤️❤️

2026-04-27 via Nuitee
B
Beth couple au
10
Great value, excellent breakfast, would stay again
Pros:

Excellent location in town
Superb breakfast with great variety
Warm and comfortable beds and pillows
Radiator worked well and so did heated towel rack
Great value hotel
Clean room
Working lift upper floors
Our room had a terrace with a mountain view
Very Hot shower
Quiet room and floor

Cons:

Our room was on the small side 216 hardly room to open our large suitcases
216 is too close to the lift my liking.
Had to ask room service for coffee and milk for our room as it had not been refilled when we checked in
Our rooms decor is a bit dated compared to the flashy entrance of the sister hotel where you enter

2026-04-27 via Nuitee
M
Maciej couple pl
10
2026-04-27 via Nuitee
C
Csaba extended_group hu
9
Pros:

Rendezett, tiszta és kényelmes. Belső felszíni parkoló. Nagyon jó volt a reggeli!

Cons:

-

2026-04-24 via Nuitee
J
jeszenszky couple hu
10
2026-04-23 via Nuitee
T
Tomasz solo_traveller pl
9
2026-04-22 via Nuitee
K
Katarzyna solo_traveller pl
10
2026-04-21 via Nuitee
M
Mateusz couple pl
9
2026-04-20 via Nuitee
M
Mária Skukálková solo_traveller sk
8
2026-04-20 via Nuitee
L
Liis solo_traveller ee
8
2026-04-17 via Nuitee
A
Antreas couple us
10
2026-04-17 via Nuitee
P
Piotr solo_traveller pl
10
2026-04-14 via Nuitee
J
Janusz couple pl
9
Pros:

Lokalizacja, sniadania super

Cons:

Brak suszarki do włosów w łazience

2026-04-13 via Nuitee
R
Rafal family_with_children de
10
2026-04-13 via Nuitee
P
Piotr solo_traveller pl
8
2026-04-12 via Nuitee
R
Rene solo_traveller sk
9
2026-04-06 via Nuitee
M
Monika couple pl
10
2026-04-04 via Nuitee