TIME Rako Hotel

Hotels
•
Time Hotels
7.8 (47 reviews)
Mesaieed Road No. 313, Zone 90, Al Wakrah, 80175 , Al Wakrah , QA
974-4-0342111

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Sauna
Concierge service
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Multilingual staff
Porter/bellhop
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly/helpful staff (several mentions)
Good/quiet location close to services
Excellent value/price (multiple mentions of 144 SAR)
Comfortable rooms and beds
Breakfast often praised
Cons:
Slow or unfriendly reception / long check-in (specific staff mentioned)
Room service and food complaints
Amenities issues: gym, parking access, lack of adapters
Technical/room issues: limited TV channels, strong AC, slow water heater
No refund / no reply in at least one case

Categories

Cleanliness
9
Repeatedly praised across reviews — rooms described as very clean and tidy.
Service
7.2
Many compliments for staff (named employees praised), but several reports of slow or unfriendly reception (e.g., long check-in, 'Mona', unhappy receptionist) and a 'no reply' / no-refund experience.
Location
8.5
Multiple mentions of good/very good location — close to services and sea, quiet and convenient.
Room Quality
7.5
Rooms described as clean, spacious and comfortable; some issues noted such as limited TV channels, strong air-conditioning, and slow water heating.
Amenities
6.8
Mixed to negative: complaints about gym, car-park access, lack of adapters, limited TV/YouTube availability and other service shortcomings.
Value for Money
9.2
Frequently described as excellent value (several mentions of 144 SAR/night and 'worth the price').
Food and Beverage
6.5
Mixed feedback: breakfast praised in several reviews, but other comments note problems with food and room-service availability/quality.
Overall Experience
7.7
Generally positive stays and recommendations overall, though individual negative incidents (service delays, reception behaviour) affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-14 01:57

Property Description

Discover the perfect blend of relaxation and adventure at TIME Rako Hotel in Al Wakrah.

Indulge in Luxurious Spa Treatments
Unwind at our full-service spa, offering rejuvenating facials and a tranquil setting to revitalize your body and mind.

Recreational Amenities for Every Guest
Take a refreshing dip in the outdoor pool, unwind in the sauna, or stay active in our 24-hour fitness center—options abound for a delightful stay.

Gourmet Dining & Vibrant Nightlife
Savor international cuisine at Sraidan Restaurant, and enjoy a casual coffee at our café. End your evening with a crafted drink at the bar/lounge for a perfect finish.

Elevate your getaway by booking your stay at TIME Rako Hotel today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DOH

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 47 reviews
Cleanliness: 9
Service: 7.2
Location: 8.5
Room Quality: 7.5
Amenities: 6.8
Value for Money: 9.2
Food and Beverage: 6.5
Overall Experience: 7.7
A
Alobaid • solo_traveller • kw
8
2026-06-20 • via Nuitee
S
SALEM • couple • qa
1
Pros:

الخدمه

2026-06-20 • via Nuitee
I
IBRAHIM KHALIL • solo_traveller • sa
9
2026-06-20 • via Nuitee
M
Mohemad • couple • qa
10
2026-06-20 • via Nuitee
A
Abdulsalam • couple • qa
5
لا يوجد
Pros:

موظفة الاستقبال ونطاقة الغرفة

Cons:

التلفزيون كان خربان ومش سمارت وهل يعقل فندق 5 نجوم لا يوجد في غرقة تلفزيوني سمارت

2026-06-19 • via Nuitee
احمد • couple • kw
10
2026-06-18 • via Nuitee
A
Abdulaziz • couple • qa
2
Pros:

The hotel services are poor, and the level of cleanliness is extremely bad. The towels are dirty and unhygienic, which is completely unacceptable for any hotel establishment.

In addition, there are two reception staff members who are not qualified to deal with guests or to work at the hotel front desk. Their attitude and manner of communication do not reflect the professional standards expected in the hospitality industry.

We kindly request the hotel management to take the necessary action to improve the quality of service and cleanliness, and to review the performance of the reception staff to ensure that guests receive the proper level of service.

2026-06-18 • via Nuitee
A
Abdulaziz • couple • qa
2
Pros:

The hotel services are poor, and the level of cleanliness is extremely bad. The towels are dirty and unhygienic, which is completely unacceptable for any hotel establishment.

In addition, there are two reception staff members who are not qualified to deal with guests or to work at the hotel front desk. Their attitude and manner of communication do not reflect the professional standards expected in the hospitality industry.

We kindly request the hotel management to take the necessary action to improve the quality of service and cleanliness, and to review the performance of the reception staff to ensure that guests receive the proper level of service.

2026-06-18 • via Nuitee
A
Abdulaziz • couple • qa
2
Pros:

The hotel services are poor, and the level of cleanliness is extremely bad. The towels are dirty and unhygienic, which is completely unacceptable for any hotel establishment.

In addition, there are two reception staff members who are not qualified to deal with guests or to work at the hotel front desk. Their attitude and manner of communication do not reflect the professional standards expected in the hospitality industry.

We kindly request the hotel management to take the necessary action to improve the quality of service and cleanliness, and to review the performance of the reception staff to ensure that guests receive the proper level of service.

2026-06-18 • via Nuitee
A
Abdulaziz • couple • qa
2
Pros:

The hotel services are poor, and the level of cleanliness is extremely bad. The towels are dirty and unhygienic, which is completely unacceptable for any hotel establishment.

In addition, there are two reception staff members who are not qualified to deal with guests or to work at the hotel front desk. Their attitude and manner of communication do not reflect the professional standards expected in the hospitality industry.

We kindly request the hotel management to take the necessary action to improve the quality of service and cleanliness, and to review the performance of the reception staff to ensure that guests receive the proper level of service.

2026-06-18 • via Nuitee
A
Abdulaziz • couple • qa
2
Pros:

The hotel services are poor, and the level of cleanliness is extremely bad. The towels are dirty and unhygienic, which is completely unacceptable for any hotel establishment.

In addition, there are two reception staff members who are not qualified to deal with guests or to work at the hotel front desk. Their attitude and manner of communication do not reflect the professional standards expected in the hospitality industry.

We kindly request the hotel management to take the necessary action to improve the quality of service and cleanliness, and to review the performance of the reception staff to ensure that guests receive the proper level of service.

2026-06-18 • via Nuitee
A
Abdulaziz • couple • qa
2
Pros:

The hotel services are poor, and the level of cleanliness is extremely bad. The towels are dirty and unhygienic, which is completely unacceptable for any hotel establishment.

In addition, there are two reception staff members who are not qualified to deal with guests or to work at the hotel front desk. Their attitude and manner of communication do not reflect the professional standards expected in the hospitality industry.

We kindly request the hotel management to take the necessary action to improve the quality of service and cleanliness, and to review the performance of the reception staff to ensure that guests receive the proper level of service.

2026-06-18 • via Nuitee
F
Francis • solo_traveller • ke
8
Pros:

Location, cleanliness and staffs all well done

Cons:

Chek in timing, I experienced inconveniences because I had to pay extra charge to check in early. It should be flexible.

2026-06-18 • via Nuitee
K
Khalifah • couple • sa
10
Pros:

كل شيء جميل
والتعامل الجميل من الموظفين
الاستاذ طارق
والموظفة في الاستقبال لايحضرني اسمها
لكن كانت قمة في التعامل وتسهيل الأمور

Cons:

لاشيء

2026-06-18 • via Nuitee
A
Abdulaziz • couple • qa
2
Pros:

The hotel services are poor, and the level of cleanliness is extremely bad. The towels are dirty and unhygienic, which is completely unacceptable for any hotel establishment.

In addition, there are two reception staff members who are not qualified to deal with guests or to work at the hotel front desk. Their attitude and manner of communication do not reflect the professional standards expected in the hospitality industry.

We kindly request the hotel management to take the necessary action to improve the quality of service and cleanliness, and to review the performance of the reception staff to ensure that guests receive the proper level of service.

2026-06-18 • via Nuitee
عامر محمد احمد • solo_traveller • qa
10
Pros:

Excellent stay in time rakl hotel good staff help me thanks receptions mosin

2026-06-16 • via Nuitee
M
Muhammad • couple • qa
10
2026-06-16 • via Nuitee
E
Esraa • couple • de
10
2026-06-16 • via Nuitee
M
Muhammad • couple • qa
10
2026-06-16 • via Nuitee
M
Mohamad • couple • qa
10
Pros:

Good

2026-06-15 • via Nuitee