Best Western Plus North Lakes Hotel

Hotels
Best Western Plus
8.8 (2250 reviews)
22 Lakefield Drive , North Lakes , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Room size
Delays in service
Food quality variations

Categories

Cleanliness
8.86
Guests frequently mentioned cleanliness positively, noting the rooms and property were clean and tidy.
Service
8.93
Staff were described as friendly and helpful, although some reviews noted delays in service.
Location
9.27
Multiple reviews praised the location for being close to attractions and beautiful views.
Room Quality
8.62
Rooms were generally comfortable but some mentioned issues like room size or maintenance concerns.
Amenities
8.55
Amenities were mostly appreciated, though there were mentions of minor inconveniences such as pool size.
Value for Money
8.71
Guests felt the value was good in relation to what was offered, especially for location.
Food and Beverage
8.46
Food quality was mentioned mixed; some found it below standard while others were satisfied with meals.
Overall Experience
9.03
Overall, the sentiment is very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:56

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Best Western Plus North Lakes Hotel. Our 4.5-star property in North Lakes offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a relaxing stay for all guests.

Dining Excellence
Indulge in exquisite on-site dining options during your stay. Whether you're craving a hearty meal or a light snack, our hotel provides a culinary experience to satisfy every palate.

Convenient Amenities
Unwind in rooms equipped with modern conveniences such as a desk, kettle, wardrobe, and flat-screen TV. Some rooms even feature a charming balcony, perfect for enjoying the scenic views of the surrounding area.

Book your stay at Best Western Plus North Lakes Hotel now and elevate your travel experience to new heights.

Important information:

Please note that for group bookings, a prepayment of 20% of the full amount is required.

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card, and 1.5% when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 2250 reviews
Cleanliness: 8.86
Service: 8.93
Location: 9.27
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.03
A
Annette solo_traveller au
10
Comfortable bed, spacious room and clean
Pros:

Quiet , comfortable bed , spacious and clean

Cons:

Cant think of anything

2026-05-02 via Nuitee
M
Matthew solo_traveller au
10
2026-05-02 via Nuitee
B
Barry couple au
10
2026-05-01 via Nuitee
T
TROMP solo_traveller au
8
2026-04-30 via Nuitee
N
Natasha family_with_children au
10
Short but very comfy, kids loved that they had their own room to move.
Pros:

Very spacious, great facilities available for us. Extra bedding for warmth and ample choices for pillows. The whole complex and all facilities were exceptionally clean. View of the lake was fantastic. We ate at the restaurant with service and staff all of an exceptional standard. Loved the fact the height for cars was just that small bit more for access.

Cons:

Nothing, we really enjoyed the stay and wish we could have spent more time exploring the area, enjoying breakfast and the view.

2026-04-30 via Nuitee
C
Christine couple au
8
Okay stay.
Pros:

Nice. Easy check in.

Cons:

Didn’t realise that there was a vending machine in reception. I was hungry and wanted a snack late at night.

2026-04-30 via Nuitee
L
Lisa solo_traveller au
10
Everything was excellent
Pros:

Clean friendly staff

Cons:

If you’re arriving from overseas and don’t have an Australian mobile number, they can’t accommodate an overseas mobile number for entry details at the property for late arrivals.

2026-04-29 via Nuitee
M
MICHAEL couple au
8
2026-04-29 via Nuitee
J
Joseph couple au
10
Pros:

Kept cleanliness room.

Cons:

The mattress was too soft.Could not sleep well.

2026-04-28 via Nuitee
M
Marilyn family_with_children au
10
Extremely comfortable
Pros:

So clean and generous room

Cons:

Nothing

2026-04-27 via Nuitee
K
Katelin solo_traveller au
10
2026-04-26 via Nuitee
C
Clark extended_group au
10
2026-04-26 via Nuitee
D
Donna family_with_children au
6
Cons:

The people having sex next door and banging on the walls. My 11 year old was like gee the neighbours were so noisy! They kept banging on the walls

2026-04-26 via Nuitee
B
Bowles solo_traveller au
9
2026-04-25 via Nuitee
R
rodney couple au
10
2026-04-25 via Nuitee
L
Lucy couple au
9
2026-04-25 via Nuitee
S
Sandi couple au
10
Great - yet again!
Pros:

We stay here whenever we need to be in Brisbane overnight. It’s great! The staff are friendly and the restaurant is good if we need a meal. The location is very good, not far from the tunnels in town.

Cons:

Really nothing.

2026-04-24 via Nuitee
P
Paul couple au
10
2026-04-23 via Nuitee
K
Kristen family_with_children au
8
2026-04-22 via Nuitee
J
Justin.D.S solo_traveller au
8
2026-04-21 via Nuitee