Best Western Plus North Lakes Hotel

Hotels
•
Best Western Plus
8.8 (2458 reviews)
22 Lakefield Drive , North Lakes , AU
+61 7 3180 2888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Room size
Delays in service
Food quality variations

Categories

Cleanliness
8.86
Guests frequently mentioned cleanliness positively, noting the rooms and property were clean and tidy.
Service
8.93
Staff were described as friendly and helpful, although some reviews noted delays in service.
Location
9.27
Multiple reviews praised the location for being close to attractions and beautiful views.
Room Quality
8.62
Rooms were generally comfortable but some mentioned issues like room size or maintenance concerns.
Amenities
8.55
Amenities were mostly appreciated, though there were mentions of minor inconveniences such as pool size.
Value for Money
8.71
Guests felt the value was good in relation to what was offered, especially for location.
Food and Beverage
8.46
Food quality was mentioned mixed; some found it below standard while others were satisfied with meals.
Overall Experience
9.03
Overall, the sentiment is very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:56

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Best Western Plus North Lakes Hotel. Our 4.5-star property in North Lakes offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a relaxing stay for all guests.

Dining Excellence
Indulge in exquisite on-site dining options during your stay. Whether you're craving a hearty meal or a light snack, our hotel provides a culinary experience to satisfy every palate.

Convenient Amenities
Unwind in rooms equipped with modern conveniences such as a desk, kettle, wardrobe, and flat-screen TV. Some rooms even feature a charming balcony, perfect for enjoying the scenic views of the surrounding area.

Book your stay at Best Western Plus North Lakes Hotel now and elevate your travel experience to new heights.

Important information:

Please note that for group bookings, a prepayment of 20% of the full amount is required.

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card, and 1.5% when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.8
Based on 2458 reviews
Cleanliness: 8.86
Service: 8.93
Location: 9.27
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.03
A
Anita • family_with_children • au
9
Was pleased could get accommodation as feel comfortable staying there.
Pros:

Loved a idea of choice for breakfast. Have stayed before find it clean and close by to shopping centre

Cons:

N/A

2026-10-24 • via Nuitee
P
Peter • solo_traveller • au
10
2026-10-22 • via Nuitee
N
Nissen • family_with_children • au
10
2026-10-22 • via Nuitee
N
Nicole • couple • au
10
Pros:

nice and relaxin.

Cons:

There was nothing wrong with the stay. The only thing I could suggest is that on your dinner menu is that you include a salad for a dish.

2026-10-22 • via Nuitee
L
Ljiljana • solo_traveller • au
10
Pros:

everything

Cons:

nothing

2026-10-20 • via Nuitee
L
Libby Hema Lewis • family_with_children • au
10
Pros:

Great location, comfy stay

Cons:

We always enjoy our stay here.

2026-10-19 • via Nuitee
G
Gillian • couple • au
8
2026-10-19 • via Nuitee
N
Natasha • family_with_children • au
10
Value for money, excellent staff
Pros:

Clean, modern,

Cons:

Location

2026-10-18 • via Nuitee
J
Jodie • couple • au
10
2026-10-16 • via Nuitee
A
Adam • solo_traveller • au
8
2026-10-15 • via Nuitee
B
bassett • solo_traveller • au
9
Pros:

Great staff, clean and well appointed rooms.

Cons:

Only improvement would be the cafe opening earlier for coffee!

2026-10-15 • via Nuitee
C
Crystal • couple • au
8
We got married at the hotel so it's nice to come back and have those memories
2026-10-15 • via Nuitee
R
Renee • solo_traveller • au
10
Pros:

Everything, Rachel was amazing too front counter 😍

Cons:

If I had to nit pick, I'd stay toilet paper rough and maybe the restaurant to have normal toast, as sour dough toast is hard as and you couldn't eat it at all

2026-10-12 • via Nuitee
D
Damien • couple • au
9
2026-10-12 • via Nuitee
R
Renee • solo_traveller • au
10
2026-10-12 • via Nuitee
N
Nicole • couple • au
10
Pros:

The beds were amazing!

2026-10-11 • via Nuitee
J
Joe • solo_traveller • au
10
2026-10-11 • via Nuitee
P
Paul • couple • au
9
A nice, clean, comfortable hotel with friendly staff.
Pros:

The room was a good size and very clean and comfortable. There was a desk & chair as well as 2 armchairs. My husband was attending a conference in the hotel which was why we chose to stay there, but if we had to attend another function on the North side of Brisbane we would choose to stay there again. The onsite cafe/restaurant was handy and the walk around the lake lovely. Parking was free and easy, and the reception staff were very friendly and helpful.

Cons:

Nothing really

2026-10-10 • via Nuitee
C
carolyn • solo_traveller • au
9
2026-10-09 • via Nuitee
S
shane • family_with_children • au
7
Good
Pros:

Breakfast was good.

Cons:

No complaints.

2026-10-09 • via Nuitee