Best Western Plus North Lakes Hotel

Hotels
Best Western Plus
8.8 (2436 reviews)
22 Lakefield Drive , North Lakes , au

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Comfortable rooms
Cons:
Room size
Delays in service
Food quality variations

Categories

Cleanliness
8.86
Guests frequently mentioned cleanliness positively, noting the rooms and property were clean and tidy.
Service
8.93
Staff were described as friendly and helpful, although some reviews noted delays in service.
Location
9.27
Multiple reviews praised the location for being close to attractions and beautiful views.
Room Quality
8.62
Rooms were generally comfortable but some mentioned issues like room size or maintenance concerns.
Amenities
8.55
Amenities were mostly appreciated, though there were mentions of minor inconveniences such as pool size.
Value for Money
8.71
Guests felt the value was good in relation to what was offered, especially for location.
Food and Beverage
8.46
Food quality was mentioned mixed; some found it below standard while others were satisfied with meals.
Overall Experience
9.03
Overall, the sentiment is very positive with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:56

Property Description

Luxurious Accommodation
Experience the epitome of comfort at Best Western Plus North Lakes Hotel. Our 4.5-star property in North Lakes offers air-conditioned rooms with free WiFi and private bathrooms, ensuring a relaxing stay for all guests.

Dining Excellence
Indulge in exquisite on-site dining options during your stay. Whether you're craving a hearty meal or a light snack, our hotel provides a culinary experience to satisfy every palate.

Convenient Amenities
Unwind in rooms equipped with modern conveniences such as a desk, kettle, wardrobe, and flat-screen TV. Some rooms even feature a charming balcony, perfect for enjoying the scenic views of the surrounding area.

Book your stay at Best Western Plus North Lakes Hotel now and elevate your travel experience to new heights.

Important information:

Please note that for group bookings, a prepayment of 20% of the full amount is required.

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card, and 1.5% when you pay with an American Express credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Location

Guest Reviews

8.8
Based on 2436 reviews
Cleanliness: 8.86
Service: 8.93
Location: 9.27
Room Quality: 8.62
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.03
L
Lhia Heays solo_traveller ph
10
2026-08-21 via Nuitee
K
Kym couple au
10
2026-08-20 via Nuitee
C
Colleen couple au
10
Lovely clean and comfortable with a great location
Pros:

Lovely clean and comfortable with a great location. Cafe downstairs on the lakeside was great for breakfast

Cons:

Need some body lotion on the room. Guy at front reception wasn’t very friendly

2026-08-19 via Nuitee
A
Andrew solo_traveller au
8
2026-08-19 via Nuitee
L
Lee Booth solo_traveller au
8
Pros:

Location great, Cleaniness was good.

Cons:

Lack of information regarding the restaurant / cafe being remote form the Motel

2026-08-19 via Nuitee
C
Curtis solo_traveller au
9
Absolutely brilliant place to stay and relax
Pros:

Everything

Cons:

Nothing

2026-08-18 via Nuitee
C
Curtis solo_traveller au
9
Absolutely brilliant place to stay
Pros:

Everything

Cons:

Nothing

2026-08-18 via Nuitee
R
Ross solo_traveller nz
7
Lovely location
Pros:

Lovely location lakeside.
Spacious room - comfy bed and good shower

Cons:

Our garden view room didn't really have a garden view - street/driveway only. A bit disappointing.
Only one size pillow - a great door-step. Husband needed a softer pillow for neck injury but reception advised only one size. We later realised we could have been offered a soft cushion from reception.
Heat pump did not warm our room - appeared to not be working when we turned temperature up.
Early cleaning staff very noisy in corridor outside our room.

2026-08-17 via Nuitee
L
Leah couple au
10
I would highly recommend this venue for anyone needing to to stay in the area.
Pros:

A great location, close to shops and very relaxing on the water. It was very helpful having the restaurant there, and private parking was convenient and affordable. All the staff were friendly and helpful.

2026-08-17 via Nuitee
D
Denella couple au
8
2026-08-16 via Nuitee
N
Nicole solo_traveller au
10
2026-08-15 via Nuitee
S
Stuart solo_traveller au
8
2026-08-14 via Nuitee
B
Bamina solo_traveller au
9
Pros:

Location

Cons:

Check in online process requests full credit card information which could go to a third party or to a hacker.

2026-08-14 via Nuitee
A
Adam family_with_children us
10
2026-08-14 via Nuitee
K
Karen extended_group au
7
I’d stay again
Pros:

Lots of parking. The location was great.
Rooms were comfy and clean.

Cons:

Remote for TV and Aircon work.

2026-08-13 via Nuitee
K
Kerry couple au
10
Good value for money, large room, restaurant and bar very convenient
Pros:

Easy entry/exit to room. Clean, large room with a comfortable bed, and great size bathroom.

Cons:

Room smelt damp.

2026-08-13 via Nuitee
J
Jenny solo_traveller au
9
Pros:

Convenient having Cafe downstairs.

Cons:

Finding a carport that's convenient to my needs.

2026-08-13 via Nuitee
A
Anne-marie solo_traveller au
9
2026-08-13 via Nuitee
M
MuzikMkr Couples
10
Perfect for our quick overnight stay.
Pros:

Great accomodation for a quick overnight stay after our evening flight into Brisbane on our trip. Room was very clean. Bed was soft & comfy. Parking area very well lit & safe. We had an after hours check in & they accomadated us perfectly. Room had all the amenities we needed & a nice view of the lake. Very pleased.

2026-08-12 via Tripadvisor
M
MuzikMkr solo_traveller us
10
Perfect for our quick over night stay
Pros:

Clean room. Well lit parking. Accomodations & amenities were perefect for our needs. Comfy bed and late check in set up worked out great for us. Thanks

Cons:

Didn't find anything.

2026-08-12 via Nuitee