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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Safety deposit box
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Japanese garden
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Covered parking
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Vegetarian menu options available
Review Highlights
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Property Description
Luxurious Accommodation
Experience the epitome of luxury at KANAYA RESORT HAKONE, nestled in the scenic Hakone region. With free private parking, a garden, and a bar, our hotel offers a serene retreat for travelers.
Modern Amenities
Each guest room is thoughtfully designed with a kettle, air conditioning, and a flat-screen TV, ensuring a comfortable stay for all visitors.
Delicious Dining Options
Indulge in an Asian breakfast at our hotel and savor delectable meals at the on-site restaurant. With room service and a 24-hour front desk, we cater to all your culinary needs.
Book your stay at KANAYA RESORT HAKONE now to enjoy a lavish getaway in Hakone!
Location
Guest Reviews
Breakfast was good overall. I once asked for to fried eggs in my room because I had to leave early for a day trip, but they only offered a lunch sandwich which was not very good but eating downstairs. Breakfast was good.
The dining was nice, but overall the hotel was not worth it.
The staff, facilities and rooms were amazing. The staff went above and beyond to make our stay amazing.
There is limited options of transport from the station to the hotel but the drivers were lovely.
The location, being so remote and quiet, the excellent and attentive service, and the food which had a great blend between French and local Japanese cuisine.
There wasn’t anything we disliked. It would be great if there were more on-premise facilities, like maybe a spa or a swimming pool, particularly as it’s more remote, but the space may be a constraint.
We had a wonderful time the rooms were amazing and the food was the highlight. All the staff were very professional and helpful.
プライベート感があり
ゆったりとした時間を過ごせます。
スタッフの皆さんも丁寧で心地よく
癒されました。
お食事も満足です
またお伺いします。
Beautiful environment. Quiet as can be.
Did realize that there are no walking or biking trails to anywhere else. You need a cab to visit other local sites.
Friendly and helpful staff. quality of the food and service during dinner and breakfast, really excellent. The room and the exterior bath. The room service. The excellent coffee machine in the room.
Staff helped as much as they could for our transportation, recommendation of routes, visits for the days. Much appreciated.
Everything is good or excellent. the comments here are really minor and aimed to help:
- it would be good to have a map of the area with suggestions of walks or run courses. the resort is lacking of sport oriented suggestions. No gym.
- a small bluetooth speaker would be wonderful in the room
We had a fantastic stay! The hotel provided a shuttle from the station and to Gora, even dropping us off on departure day. A warm welcome awaited us, and the room was excellent — with free minibar drinks, a coffee machine with biscuits, and a brilliant hairdryer. The private onsen on the balcony was amazing and so relaxing, especially after busy days in Tokyo and surfing around Gora and Hakone.
The food in the restaurant was exceptional, and breakfast offered both Japanese and English options — some of the best meals we’ve had in Japan. Staff were friendly, helpful, and went out of their way to make our stay perfect. Highly recommend!
Can be a little inflexible on timings breakfast etc Fot some strange reason room service didn’t make our bed although this could have been due to a misunderstanding on booking in .
Everything. The room, the staff and delicious food!
Amazing place. The staff were incredible, the food was amazing and the private onsen was so relaxing. We got two rooms: a regular and a suite. Both had private onsens and both were very nice. The smaller room had a beautiful view out to nature. The suite had a roll set up behind the onsen so did not have much of a view.
Can’t say enough great things about the staff. They would bend over backwards for you. Welcome to you with delicious tea and cookies, explained every dish they brought out at meals, arranged, transportation, etc.
Not sure the suite was worth the extra money. We probably just get the regular rooms next time.
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