Le Meridien Suzhou, Suzhou Bay

Hotels
Le Meridien Hotels & Resorts
10 (53 reviews)
No.518 Yingbin Avenue , Suzhou , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great decor
Decent room quality
Cons:
Location is out of the way
Rude manager
Missing umbrella charge

Categories

Cleanliness
10
There were issues with the cleanliness as reflected by the negative experience with missing items from the room.
Service
10
Staff's English proficiency was average but the manager's rudeness negatively impacted the experience.
Location
10
The location is a little out of the way from main attractions.
Room Quality
10
Standard quality for this hotel tier.
Amenities
10
Standard quality for this hotel tier.
Value for Money
10
Standard quality for this hotel tier.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
10
Mixed experience with great decor but issues with service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:19

Property Description

Luxurious Accommodations with Stunning Views

Stylish Accommodations: Experience the elegance of guest rooms at Le Méridien Suzhou, Suzhou Bay, where classical Suzhou garden elements are beautifully integrated. Enjoy breathtaking views of Taihu Lake or Suzhou city from your room's floor-to-ceiling windows.

Relaxation and Recreation: Dive into the indoor heated pool, rejuvenate at the spa center, or stay active at the fitness center and yoga room. Children can have a blast at the playground.

Dining with a View: Indulge in Asian breakfast and delicious meals at the four onsite restaurants overlooking the picturesque lake.

Book now to experience luxury and relaxation at Le Méridien Suzhou, Suzhou Bay.

Important information:

Hotel's indoor swimming pool will be closed for maintenance from 20:00 on August 31st to noon on September 3rd. During this period, the swimming pool will be temporarily suspended.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WUX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 280 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 53 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
CHUN WEI couple jp
10
2025-11-15 via Nuitee
A
Ama extended_group gb
9
Pros:

Great decor but location is a little out of the way to the main attractions

2025-10-16 via Nuitee
F
F B solo_traveller ch
7
2025-10-14 via Nuitee
A
AMOL
8
Pros:

Staff is ok in speaking English, Manager was rude, I stayed for two plus weeks and one day while returning person at gate asked for my umbrella and I gave it to him but it was from my room and they marked as missing from my room and charged me, talking to manager was of no use

2025-08-05 via Nuitee
A
Anna extended_group pl
10
Excellent stay
Pros:

Exceptional hotel with super cosy rooms, breakfast lounge has an amazing view at the lake, nice selection of dishes available, I wish I could stay longer.

Cons:

-

2025-07-06 via Nuitee
M
Mohammad review category business travellers kw
10
Exceptional
2025-04-02 via Nuitee
B
Benoit group cn
8
Large rooms with pretty decoration
Pros:

Large rooms

Cons:

Food buffet could be improved

2025-01-10 via Nuitee
H
Hyunsook
10
Pros:

very spacious and comfortable room with a lake view

2024-12-12 via Nuitee
H
Hush wen
10
Pros:

很好,會回來住

2024-10-30 via Nuitee
D
Donny solo traveller us
10
Exceptional
2024-06-28 via Nuitee
6
674chanr Business
10
The hotel staff are always friendly and helpful
Pros:

It is a great place to stay where the hotel is located just next to the scenic lake view.
Meanwhile the hotel staff are very friendly. Special thanks to Sherlee for her help during the stay.
Definitely a good hotel to stay again in future for my next trip to Suzhou!!

2024-03-31 via Tripadvisor
S
Sreyroth review category business travellers kh
9
Superb
2023-12-25 via Nuitee
T
Traveling_Fiend_007 Family cn
10
Great for a family of 3.
Pros:

Large, comfortable room for a family of 3 to stay in. Bed is a huge king size with comfortable pillows and a very nice view of the golf course. The staff was always very friendly and supportive. There are plenty of restaurants to eat at and Waimai is only a short transaction away from many other foods. If in Suzhou again, I would definitely stay here. There was a nice outdoor area for kids to play in as well, perfect for my 3 year old.

2023-11-27 via Tripadvisor
W
Wasique review category business travellers in
10
Exceptional
Pros:

Very spacious room, awesome staff and good breakfast

2023-09-18 via Nuitee
C
chiayangs2019 Business us
10
我在6/28退房 忘記帶走我的衣服 當天晚上立刻聯絡酒店 電話接通後 快捷服务中心的小周十分仔細的跟我核對遺失的產品 並且安排快遞送到我出差的下個目的地 如果可以 想給他十分好評 整體住宿體驗非常好!一定會再回來
Pros:

我在6/28退房 忘記帶走我的衣服 當天晚上立刻聯絡酒店 電話接通後 快捷服务中心的小周十分仔細的跟我核對遺失的產品 並且安排快遞送到我出差的下個目的地 如果可以 想給他十分好評 整體住宿體驗非常好!一定會再回來

This is an amazing stay! Not to mention the awesome Lakeview. Staff here are super professional with efficient response to my lost items.

2023-06-29 via Tripadvisor
T
thang
8
Pros:

From Expedia i can see that the breakfast added is for 2 pax but the hotel staff insists that it only covers for 1 pax. The hotel is good for family holiday but nearby has nothing much. Didi is a must in order to access to nearest shops and food stalls.

2023-04-11 via Nuitee
D
Daniel review category business travellers cn
10
Exceptional
Pros:

Great Lake View, Great Breakfast, Great Service

2023-04-07 via Nuitee
C
Chin review category business travellers sg
9
Superb
Pros:

special thanks to the service and cleaning crew who is always friendly and polite.

2023-04-05 via Nuitee
C
Christian family with young children cn
9
comfortable stay with family
2023-03-05 via Nuitee
C
Christian family with young children cn
10
very comfortable stay for complete family
Pros:

really attentive and polite staff, service was exceptional! everyone could speak English, was very helpful for us. we will come again :)

Cons:

there’s really nothing.

2022-12-11 via Nuitee