Hoianese Tranquil Heritage Hotel - Truly Cultural Immersion

Anna und Sunny waren soo super, herzlich, kompetent und hilfsbereit

Удобное расположение, близко от Старого города, но при этом уединенно и не шумно
Приветливый персонал

The Hospitality

Staff was super

What a great pleasure it was to stay at the Hoianese Heritage Tranquil Hotel. It is evident from the moment you arrive that the staff have a great pride and love for their job and especially for Hoi An and that they really want to share this with their guests. A half day city cultural tour is included with your stay and I highly recommend this as a great way to learn some of the history and familiarize yourself with the Old Town. There are several other group activities on offer such as the Cooking Class, Bike Tour and Food Tour based on traditional cultural ways. The 200 year old heritage hotel building retains an authentic charm and is in an excellent location within 50 meters of the river, close to the markets and yet somehow remains totally tranquil. My room was spacious with a very comfortable bed with loads of pillows, high quality linen and fluffy towels. The staff were always bright and attentive and so helpful with advice on things to see, places to eat, shopping, tailors, spas and culture shows. Thank you so much to everyone who made me feel so welcome as it says on the back of your book you helped me go beyond the lanterns and the yellow walls and discover a tiny bit of the soul of Hoi An.

清潔。スタッフが、一生懸命である

The custumer service and the welcoming acttittute of the staff and the location.

We booked a very spacious room, it was lovely and quiet, and in a very good location - close enough to the Old quarter but in a quieter area.

One of the best hotels we stayed at in Vietnam. The rooms are nice and exceptionally clean, but what truly made our stay special were Ivy’s recommendations and advice on what to do and where to eat around the city. Her suggestions really helped us make the most of our time there.

Posizione centralissima per visitare Hoi An, staff molto cordiale e disponibile.
Lo stile.della struttura è "hoianese" adatto a chi cerca una sistemazione abbastanza semplice.

Min, Ivy and Gavy are very friendly. Staff are friendly and professional. Great location. Not too far from the hustle yet close enough to just walk.

スタッフが最高でした！暖かくてかわいいIvyさんに担当してもらってホイアンのおすすめを教えてもらいました。部屋も清潔で年季の入ってる建物でしたが、手入れが行き届いてるの伝わります。清掃スタッフの努力の賜り物でしょう。
他のスタッフGavy,Minも親切でした！
チェックアウト時ハンドメイドの笛もプレゼントしていただけて嬉しいです。またホイアンに来たときは間違いなくここを選びます。

Staff members really made this place - Ivy, Sunny and Min. Very helpful, informative & generally delightful. The complimentary walking tour around town with Cindy was excellent. Easy walk into town. The room was nice enough and having a little balcony was nice too.

Min, Ivy and Sunny and the others were extremely friendly. Min took us thru the heritage of Hoi Ann and places of interest. History too. The travel tours were also arranged by them. Rooms and in house facilities were just right (missed the TV though).
Awesome describes the stay at Hoianese Tranquil

Posizione e gentilezza della staff

We had a wonderful experience at Hoianese Hotel! Even though we only stayed for one night and booked at the last minute, everything was great from start to finish.

A special thank you to Sunny and Ivy, who gave us such a warm and welcoming experience when we arrived. It was our first time visiting Hoi An, and Sunny was incredibly helpful in explaining everything we needed to know about the area. Thanks to her recommendations and detailed information, we were able to enjoy Hoi An without missing any of the important things to see and do.

The staff were friendly, helpful, and genuinely caring. We really appreciated the hospitality and would definitely stay here again when we return to Hoi An!