Hotel 52 Stanley

Hotels
8.4 (1302 reviews)
Joicey Square , Stanley , gb

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Noise issues
No hot water
Missing breakfast

Categories

Cleanliness
8.11
Rooms were clean but issues with blood on sheets noted.
Service
8.88
Staff were friendly and helpful, accommodating requests when needed.
Location
8.82
Hotel is close to Beamish and central to town, ideal for guests' needs.
Room Quality
8.27
Spacious room reported, but thin walls and issues with heating noted.
Amenities
8.6
Basic amenities were present but lacking some expected features like breakfast.
Value for Money
8.46
Considered good value for a budget hotel despite some shortcomings.
Food and Beverage
7.61
No breakfast available and limited options mentioned.
Overall Experience
8.48
Overall pleasant stay with a few issues but good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:57

Property Description

Luxurious Accommodation
Hotel 52 Stanley, located in the charming town of Stanley, offers a luxurious stay just 3.1 km away from the renowned Beamish Museum. The 4-star property boasts a garden, free private parking, a shared lounge, and a restaurant for guests to unwind and dine in style.

Convenient Amenities
With a 24-hour front desk, luggage storage, and complimentary WiFi, Hotel 52 Stanley ensures a seamless and convenient stay for all guests. The bar on-site is perfect for relaxing evenings after a day of exploring nearby attractions like MetroCentre and Utilita Arena.

Accessible Location
Conveniently situated 24 km from Newcastle International Airport, Hotel 52 Stanley provides easy access to travelers. Book your stay now and experience comfort and luxury in the heart of Stanley.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1302 reviews
Cleanliness: 8.11
Service: 8.88
Location: 8.82
Room Quality: 8.27
Amenities: 8.6
Value for Money: 8.46
Food and Beverage: 7.61
Overall Experience: 8.48
J
jamie • solo_traveller • gb
6
Ok, may stay again
Pros:

Close to town Centre and Golf Course
Very Clean room

Cons:

Check in Confusing due to being Digital
Had no Access to Emails
No bar facilities as advertised
No breakfast due to restaurant being closed

2026-05-15 • via Nuitee
V
vanessa • extended_group • gb
10
Excellent stay for my employees, home from home would definitely recommend
2026-05-15 • via Nuitee
J
Joanne • extended_group • gb
10
2026-05-15 • via Nuitee
J
James • solo_traveller • gb
10
2026-05-10 • via Nuitee
O
Olga • family_with_children • gb
3
Pros:

We had a mixed experience at this hotel. The room itself was relatively clean, but unfortunately very humid. The window couldn’t be opened due to it being a fire exit, and the door also didn’t allow for ventilation, which made the stay quite uncomfortable.
The most disappointing part, however, was the check-out process. We were delayed for quite some time because the reception staff were unable to confirm our payment through Booking.com. While we understand that technical or system issues can happen, the situation was handled poorly. We were asked to pay again in full and then reclaim the money ourselves from Booking.com, which is not acceptable. I’m glad we refused to make a double payment.
This resulted in us being held up unnecessarily, with young children waiting in the car, while staff contacted their manager and tried to resolve the issue step by step.
Overall, while the room was passable, but inefficient handling at check-out left a negative impression. I hope the hotel has since addressed these issues for future guests.

2026-05-07 • via Nuitee
S
Sharon • couple • gb
6
Hotel was in an ideal place to where I was going. The restaurant next door to the hotel was nice
Pros:

It was ideal for where I wanted to go.

Cons:

The telly could have been bigger and ideally air-con would have been good. The drains was quite smelly aswell

2026-05-04 • via Nuitee
E
Emily • solo_traveller • gb
6
Pros:

The staff were very welcoming they also suggested the restaurant next door and that was great. The room was very clean.

Cons:

In our room there was a green light in the center of the kitchen with the bed facing it. The light flickered all night and was extremely bright I barely got 3 hours of sleep. Me and my partner both looked around and flicked many switches and we couldn't get the light to turn off. Other than this we both had a really pleasant stay.

2026-04-29 • via Nuitee
B
bac7e76d1bb47338e164cd7534ffe9d7 • extended_group • gb
9
2026-04-18 • via Nuitee
C
c7ed792c2cc670a19a851b32f2adcb29 • family_with_children • au
5
A clean and neat room
Pros:

The room was clean and bright

Cons:

We found the door locking messy and confusing.

2026-04-17 • via Nuitee
A
abe398779301732c4779d0cd8b872f64 • family_with_children • gb
10
2026-04-17 • via Nuitee
0
07c89b479c8a70e961baab9951b9098c • solo_traveller • gb
7
Pros:

Comfortable bed, clean room generally a good stay

Cons:

Several issues, basin plug and shower screen leaked, toilet seat loose, bed and bathroom windows draughts and whistles clothes hanging rail inadequate

2026-04-16 • via Nuitee
F
fb71c02b317b73af2eaa67b0fe40e645 • couple • gb
8
Very good for what was required.
Pros:

Obtaining key and instruction were very good. Room was good size. Comfortable bed. Room was clean. Some signs of wear and tear in room but nothing major. Heating worked and room temperature was comfortable.Shower room and toilet clean and in a good state of repair. Tea and coffee facilities good

Cons:

More milk cartons - suggest 10 off. More than 2 biscuits - suggest 4 or 6. There is receptionist after certain time but service can be obtained by phone.

2026-04-14 • via Nuitee
J
Joanne • couple • gb
10
Nice surrounding value for money
Pros:

Nicely decorated

Cons:

Accessibility and kitchen facilities in the room

2026-04-09 • via Nuitee
C
CHARLES • solo_traveller • gb
9
2026-04-09 • via Nuitee
C
CHARLES • solo_traveller • gb
9
2026-04-09 • via Nuitee
B
BabsyBaby • couple • gb
6
Good location if you are travelling to Beamish
Pros:

The area was excellent for travelling to Beamish.

The room was clean and the staff were friendly. Plenty tea and coffee in the room.

The food was excellent from Rangos next door. We ate there both nights. The staff were very friendly and couldn't do enough for you. Thank you!

Cons:

The bed was a 3/4 bed, not a double bed, which we paid for a double room. The lady on reception did ask us if we wanted to move on the 2nd night due to them having a spare room, but we were on our way out for the evening, so just stayed where we were.

We had 3 deep steps down to the bathroom, which should have been advertised when we booked the room. Anyone with mobility issues would not have been able to use the bathroom. The handrail in the bathroom was starting to come off the wall, which didn't bother us, but could be a problem for others.

There was a large cigarette burn on the white table, with a book over the top of it.

The walls are very thin, allowing you to hear what others are saying.

2026-04-08 • via Nuitee
P
Peter • family_with_children • gb
6
Pros:

Pretty cheap price. Tea and coffee maker. Clean.

Cons:

Double bed was on the small size.

Its an unstaffed hotel. The stated tel number would not connect to offsite staff and 2 emails went unanswered for a (albeit fairly non-essential) query. This is TOTALLY UNACCEPTABLE if a hotel is choosibg an unmanned operation mode. I also felt the automatic main door was a very poor security feature. Anyone coukd get in or follow a resident in.

2026-04-07 • via Nuitee
G
George • family_with_children • gb
8
Pros:

The staff was really helpful and the lady at reception even went out of her way to show us where to go.

Cons:

The bed was 2 singles pushed together instead of a double we booked.
TV remote doesn't work back missing of the remote and I think the batteries were flat.

2026-04-06 • via Nuitee
C
Cara • family_with_children • gb
8
2026-04-04 • via Nuitee
J
Jim • family_with_children • gb
9
Pros:

Clean and tidy rooms very friendly staff helpful

2026-04-03 • via Nuitee