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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Accommodation Inspired by Durham's Heritage
Indulge in contemporary design inspired by Durham's iconic landmarks. Enjoy complimentary amenities, stunning views of Durham Cathedral, and free Wi-Fi throughout the hotel.
Exquisite Dining and Cocktails
Savor signature steaks and classic dishes at Marco Pierre White Steakhouse Bar & Grill. Unwind with flavorful cocktails at the Rotunda cocktail bar. Don't miss the delicious à la carte and Full English breakfast options.
State-of-the-Art Fitness Facilities and Event Spaces
Stay active in the modern fitness room equipped with top-notch cardio and weight lifting equipment. Host successful meetings or special events in The Council room.
Experience the perfect blend of luxury and convenience at Hotel Indigo Durham. Book now for an unforgettable stay!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not possible) and costs GBP 20 per day.
Location
Guest Reviews
Love the location
Always love it but bathroom could have been cleaner
We went as a group of 11 for an afternoon tea. Hey were able to accommodate all of our dietary requirements which included, vegan, gluten free, lactose free and a couple of just plain picky eaters. A selection of sandwiches, scone with jam and clotted cream and cakes arrived on a tiered plate. Tea and coffee with endless refills also came as part of the deal. Surroundings are spectacular, it’s the old council chambers in what was the shire hall. It was quiet when we first arrived but did fill up as the afternoon progressed. At £19.95 per person this is amazingly priced, you get a lot for your money, this is one of the least expensive afternoon teas I have had but is most certainly one of the best. The staff were first rate and very attentive even when it started to fill up. I will definitely return. When we left we set up camp in the bar and it the cocktail menu. Hanks to all who contributed to a great afternoon/evening.
The Hotel Indigo in Durham is set in a beautiful building with a fantastic location. The interior of the hotel is really lovely and full of interesting character.
We booked a premier room with a bath. The room itself was spotlessly clean, the bed was extremely comfortable, and the air conditioning worked really well. It was also great to see plenty of tea and coffee provided in the room.
There were just a couple of minor downsides. First, while the shower was great, they only provided one hand towel and two bath towels. Normally this is fine, but for a premier room at £350 a night, it felt a little stingy. Second, parking is quite expensive, whether you park on the street or use the hotel's parking.
Overall, we had a great stay and I would absolutely recommend this hotel to anyone visiting Durham!
Everyone was so friendly
Nothing
Lovely room which had all the bells and whistles - fridge, coffee maker, air con etc.
The building is amazing and worth going to for a look around!
Evening meal in Marco Pierre White restaurant was really good and not extortionate.
Breakfast in the same restaurant was good but not to the same standard as the evening meal.
Not much - but £20 to park the car in a hotel car park would be expensive for a major tourist city and too expensive for Durham.
We were a bit miffed that although we arrived a couple of hours after check in time, our room was not ready for us.
Location and the beautiful building.
I left clothes in the wardrobe they posted back to me within a day.
Ideal location for us, staff very friendly and helpful
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We really enjoyed our 2 night stay. Location is perfect to visit the city centre.
The hotel is beautiful! The historical communal areas are stunning.
I beg to differ with the previous reviewer. Our standard room was very, very comfortable. The bed was excellent and we slept like logs! The room decor is quirky whilst still being modern. In the scorching weather the air con was very efficient as was the shower.
Breakfasts were superb. I had two different drlicious gluten free breakfasts see my photos.
I can't praise this hotel highly enough!
My go to hotel while my daughter was studying in Durham, easy parking, great location, wonderful building, welcoming staff and very comfortable, plus excellent air conditioning
Beautiful space in a good location
Booked half board but had to pay much more as only à la carte offered
A great hotel in a great location. Lovely staff looked after us so well. The room was modern and so comfortable. A great stay!
One minor gripe - the eggs in my Eggs Benedict weren't runny. Not the end of the world! 🤣
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Excellent location, beautiful character building
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