Staybridge Suites Niagara-On-The-Lake by IHG

Hotels
•
Staybridge Suites
9.2 (585 reviews)
524 York Road , Niagara-on-the-Lake , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Good breakfast variety
Cons:
Limited TV selections
Service delays
Breakfast variety could be improved

Categories

Cleanliness
8.84
Most reviews indicate rooms were clean and tidy, but some noted issues like limited TV selections.
Service
9.31
Generally, staff were described as friendly and accommodating, though there were some service delays due to staffing.
Location
9.85
Many reviews praised the convenient location near attractions, contributing positively to the overall experience.
Room Quality
9.3
Rooms were consistently described as spacious and comfortable, with good amenities for longer stays.
Amenities
9.14
Amenities like the pool and breakfast were positively mentioned, although some guests wanted a hot tub by the pool.
Value for Money
9.29
Guests felt the hotel provided good value for what they paid, especially given the breakfast and room quality.
Food and Beverage
8.34
Breakfast received mixed reviews; while many enjoyed it, some found the variety to be lacking.
Overall Experience
9.51
Overall, guests were satisfied with their stays, citing comfort and location as key factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:54

Property Description

Luxurious Accommodation
Staybridge Suites Niagara-On-The-Lake, an IHG Hotel offers 4-star accommodation with well-appointed rooms featuring kitchenettes and flat-screen TVs. Guests can enjoy the comfort of air conditioning, free WiFi, and premium bedding for a relaxing stay.

Top-Notch Amenities
Guests can take advantage of the fitness centre, indoor pool, and barbecue facilities during their stay. The 24-hour front desk, concierge service, and complimentary buffet breakfast ensure convenience and a hassle-free experience for all visitors.

Ideal Location
Located just 13 km from popular attractions such as Niagara Fallsview Casino Resort and Skylon Tower, this hotel provides easy access to key destinations. Whether you're here for leisure or business, Staybridge Suites offers a perfect blend of comfort and convenience.

Experience luxury and convenience at Staybridge Suites Niagara-On-The-Lake, an IHG Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YHM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 585 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.14
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 9.51
J
Jeannette • solo_traveller • ca
8
Pros:

Good cleanliness and excellent front staff.

2026-01-24 • via Nuitee
T
Tania • extended_group • ca
10
2026-01-20 • via Nuitee
S
Solveig • couple • ca
8
2026-01-19 • via Nuitee
J
Jocelyn • couple • ca
8
a rempli nos attentes
Pros:

Chambre spacieuse et propre

2026-01-19 • via Nuitee
H
Hamou • family_with_children • ca
8
2026-01-19 • via Nuitee
L
Lindy • family_with_children • ca
9
2026-01-19 • via Nuitee
D
Doug • couple • us
9
2026-01-19 • via Nuitee
D
Demidoff • family_with_children • us
10
2026-01-19 • via Nuitee
K
Kimberly • couple • us
10
2026-01-19 • via Nuitee
G
Guy • couple • ca
10
2026-01-19 • via Nuitee
A
Anastasiia • family_with_children • ca
9
2026-01-19 • via Nuitee
C
Cynthia • extended_group • us
8
Cons:

The shower mechanisms were hard to figure out. We had water spraying all over the bathroom.

2026-01-19 • via Nuitee
A
ABDULAI • couple • ca
9
A place I will recommend to others.
Pros:

The staff were welcoming.

2026-01-19 • via Nuitee
M
Marc • couple • ca
9
met all expectations
Pros:

Room was spacious and comfortable.

2026-01-19 • via Nuitee
J
Jason • couple • us
10
Pros:

Bacon

Cons:

Sausage

2026-01-19 • via Nuitee
S
Sophie • solo_traveller • fr
8
Pros:

La chambre très spacieuse

Cons:

Nous sommes aujourd'hui le 08 janvier et je n'ai toujours pas reçu le retour de ma caution de 213$

2026-01-08 • via Nuitee
L
Lisbeth • couple • ca
6
Other than the staff and the Manager didn’t action on my request because of my birthday, all good.
Pros:

Breakfast buffet was very good

Cons:

I booked the hotel because of my birthday and they didn’t even bother giving me a bottle of water as a courtesy. Even though I asked, staff and even the Manager didn’t treat me as I expected. Very cheap.

2026-01-02 • via Nuitee
E
Ela Desca • family_with_children • ca
9
Perfect for a quick family stay
Pros:

Room was comfortable and clean, it had a small kitchen, good breakfast variety, the pool was nice as well. Located only 15min away from the main attractions at Niagara Falls

Cons:

Only one reception was working on the Holiday Inn, not sure why they have two hotels at the same location. Bathroom has the sink separate from the toilet and shower. Bed was not actual queen size.

2025-12-30 • via Nuitee
E
Esther • family_with_children • ca
10
Pros:

Clean spacious room everything you need for a short or long stay

2025-12-21 • via Nuitee
M
Mansoor • family_with_children • ca
2
2025-12-20 • via Nuitee