Staybridge Suites Niagara-On-The-Lake by IHG

Hotels
•
Staybridge Suites
9.2 (614 reviews)
524 York Road , Niagara-on-the-Lake , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Great location
Good breakfast variety
Cons:
Limited TV selections
Service delays
Breakfast variety could be improved

Categories

Cleanliness
8.84
Most reviews indicate rooms were clean and tidy, but some noted issues like limited TV selections.
Service
9.31
Generally, staff were described as friendly and accommodating, though there were some service delays due to staffing.
Location
9.85
Many reviews praised the convenient location near attractions, contributing positively to the overall experience.
Room Quality
9.3
Rooms were consistently described as spacious and comfortable, with good amenities for longer stays.
Amenities
9.14
Amenities like the pool and breakfast were positively mentioned, although some guests wanted a hot tub by the pool.
Value for Money
9.29
Guests felt the hotel provided good value for what they paid, especially given the breakfast and room quality.
Food and Beverage
8.34
Breakfast received mixed reviews; while many enjoyed it, some found the variety to be lacking.
Overall Experience
9.51
Overall, guests were satisfied with their stays, citing comfort and location as key factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:54

Property Description

Luxurious Accommodation
Staybridge Suites Niagara-On-The-Lake, an IHG Hotel offers 4-star accommodation with well-appointed rooms featuring kitchenettes and flat-screen TVs. Guests can enjoy the comfort of air conditioning, free WiFi, and premium bedding for a relaxing stay.

Top-Notch Amenities
Guests can take advantage of the fitness centre, indoor pool, and barbecue facilities during their stay. The 24-hour front desk, concierge service, and complimentary buffet breakfast ensure convenience and a hassle-free experience for all visitors.

Ideal Location
Located just 13 km from popular attractions such as Niagara Fallsview Casino Resort and Skylon Tower, this hotel provides easy access to key destinations. Whether you're here for leisure or business, Staybridge Suites offers a perfect blend of comfort and convenience.

Experience luxury and convenience at Staybridge Suites Niagara-On-The-Lake, an IHG Hotel. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YHM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 614 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.85
Room Quality: 9.3
Amenities: 9.14
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 9.51
מנחם • solo_traveller • il
10
Pros:

חדר גדול ומרווח . הכל חדש ונקי . ארוחת הבוקר טובה מאוד . המקום מעולה באמצע הדרך בין מפלי הניאגרה לבין העיירה ניאגרה אט דה לק.

2026-06-27 • via Nuitee
M
MINTO J • solo_traveller • us
10
2026-06-27 • via Nuitee
S
Shirley • couple • ca
9
Pros:

Breakfast was excellent

Cons:

No smoking area they should have a bench like the hotel across the way

2026-06-26 • via Nuitee
F
Frederick • couple • ca
8
2026-06-25 • via Nuitee
F
Fisher • couple • us
9
Pros:

value for my dollar

2026-06-20 • via Nuitee
C
Christine • couple • ca
9
2026-06-20 • via Nuitee
T
Tracey • solo_traveller • ca
10
2026-06-16 • via Nuitee
M
Michael • extended_group • us
10
It was excellent!!!!!
Pros:

It was hot and tasty

Cons:

Could have a little more fruit and have some white sausage gravy and biscuits for breakfast other than that it's 100%

2026-06-13 • via Nuitee
E
Essam • solo_traveller • sa
5
Not bad.
Pros:

Staff are very friendly, kind and helpful.

Cons:

Mattresses in the rooms are very beat up and uncomfortable, Breakfast is average.

2026-06-07 • via Nuitee
S
Shania • family_with_children • ca
9
Overall is was good just too expensive for one night
Pros:

Breakfast selection was really good. I was satisfied

Cons:

Overly priced

2026-06-04 • via Nuitee
S
Steph4nie • solo_traveller • ca
10
2026-06-04 • via Nuitee
C
Cohen • couple • il
10
מושלם
Pros:

We had a wonderful stay at this hotel. Everything was excellent from start to finish. The rooms were spacious, comfortable, and very clean. The hotel's location was perfect and made it easy for us to get around and enjoy the area. We also really enjoyed the breakfast, which offered a great variety of fresh and delicious options. The staff were friendly and helpful throughout our stay. We would definitely recommend this hotel and would be happy to stay here again in the future

Cons:

הכל היה מושלם

2026-06-02 • via Nuitee
N
Nicoleta • family_with_children • us
9
2026-05-31 • via Nuitee
M
MINTO J • family_with_children • us
9
2026-05-26 • via Nuitee
M
Mariya • family_with_children • ca
10
2026-05-19 • via Nuitee
R
Rochelle • solo_traveller • za
8
Cons:

The breakfast wasn't good

2026-04-29 • via Nuitee
E
Essam • solo_traveller • sa
5
Could've been a lot better.
Pros:

The location.
The staff treatment.

Cons:

The mattresses in the room is very uncomfortable and very beat up.
The Fitness room equipment is broken.
The laundry room machine need to be clean.

2026-04-23 • via Nuitee
A
Adam • family_with_children • us
10
This hotel is very conveniently located! I would stay here again!
Pros:

the room was spacious and comfortable. the kitchen was fantastic and stocked with basics as you would expect. Hotel offered games and the pool was amazing.

Cons:

No ice maker on each floor. Not a big deal though.

2026-04-07 • via Nuitee
K
Karen • family_with_children • ca
9
Great stay
Pros:

The room was clean and well-organized. The bed was comfortable. The breakfast buffet area was clean and the coffee was decent.

Cons:

Rooms facing the QEW can have traffic noise - it bothered us a bit one night. My daughter slept on the pull out couch and said it was not very comfortable

2026-03-31 • via Nuitee
A
Alina • family_with_children • ca
5
Do not recommend
Pros:

The suite was spacious, the kitchen had everything that we needed, everything was clean, the sofas were comfortable. The breakfast was decent, the receptionist super friendly.

Cons:

The noise of the fridge and the AC was unbearable. We had to turn off the heater at night, as we couldn't sleep, that's how loud the noise was. The bed was extremely uncomfortable, the pillows horrible. The kids' sofa bed couldn't be used, as there was a horizontal bar that when someone would sit on the bed, it would feel it instantly. So we all tried to squeeze in the big bed. But none of us slept well. The duvet cover kept on twisting, the quality of the bed sheets was so bad...by morning part of the mattress had no fitted sheet. We would not return. For the money that we paid, we were expecting for good quality stay.

2026-03-23 • via Nuitee