Holiday Inn Express Niagara-On-The-Lake by IHG

Hotels
Holiday Inn Express
9 (1687 reviews)
524 York Road , Niagara on the Lake , ca

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Noise issues
Limited breakfast options
Accessibility concerns

Categories

Cleanliness
9.39
Multiple mentions of clean rooms and overall hygiene.
Service
9.36
Staff described as accommodating and polite.
Location
9.4
Close to highway and convenient for shopping and amenities.
Room Quality
8.35
Overall comfortable with mentions of cleanliness, but some issues regarding noise and accessibility.
Amenities
8.38
Basic breakfast, needs improvement in offerings.
Value for Money
9.34
Value for money indicated by guests, satisfied with the price.
Food and Beverage
8.39
Breakfast enjoyed but considered basic.
Overall Experience
9.36
Generally positive with several guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:59

Property Description

Convenient Location in Niagara on the Lake
Located just 13 km from Niagara Falls Train Station, Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel, offers a perfect blend of comfort and convenience for your stay.

Modern Amenities and Services
Enjoy access to a fitness centre, indoor pool, 24-hour front desk, free WiFi, and a complimentary buffet breakfast. The hotel also features a business centre, concierge service, and vending machines for snacks and drinks.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and private bathroom. The hotel ensures a cozy stay with bed linen, towels, and a shared lounge for guests to unwind.

Book your stay at Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel, for a memorable experience in the heart of Niagara on the Lake.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Location

Guest Reviews

9
Based on 1687 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
R
Roch couple ca
7
Pros:

Bel hôtel, très bons déjeuners (inclus) nous avions une chambre adaptée et nous avions une porte de « grange » comme porte de salle de bain!?!? Même handicapé, je ne sais pas comment ils feraient pour l’ouvrir!!!

Cons:

Le prix, vraiment cher pour le niveau d’hôtel

2026-08-08 via Nuitee
N
Naud solo_traveller ca
10
Pros:

Très bien situé entre Niagara-on-the-lake et Niagara Falls. Très près des Niagara Outlet pour ceux qui aiment magasiner

2026-08-07 via Nuitee
A
Ashok couple bm
10
Beautiful location
Pros:

Great location quiet and peaceful away from the hustle and bustle of the busy city or downtown areas.

Cons:

Everything was great ,
No negative points.

2026-08-06 via Nuitee
W
Weatherbee family_with_children mx
9
Estancia comoda
Pros:

A mi me gusto que era una habitacion comoda, limpia. Muy accesible de la autopista. La ubicacion estaba mas a la salida del Niagara on the Lake por lo cual nos funciono ir al pueblo primero y despues llegar a la habitacion para no estar dando tanta vuelta. Al salir era muy facil llegar directo a Niagara Falls del hotel. Al llegar al hotel cuentan con estacionamiento y la atencion al checkin fue facil y cordial por parte de su recepcion.

Cons:

No esta tal cual en Niagara on the Lake, mas bien esta en la salida hacia Niagara Falls. Para una familia buscando quedarse en cerca del pueblito de Niagara on the lake le quedaria un poco retirado trasladarse.

La falla que tuvo nuestro piso es que no habia hielo en la maquina y no teniamos botellas de agua de cortesia en el cuarto.

2026-08-05 via Nuitee
L
Linda couple ca
5
2026-08-04 via Nuitee
A
Alexandre couple ca
4
Average
2026-08-04 via Nuitee
C
Chantal couple ca
7
Nous étions là pour 2 jours pour faire les vignobles, très bien car l’hôtel est prêt de tout
Pros:

Très propre et bien situé

Cons:

Tout était très bien

2026-08-04 via Nuitee
B
Brandy couple ca
6
Pros:

Location was great

Cons:

The carpet in our room smelled musty

2026-08-03 via Nuitee
P
Paula P S solo_traveller ca
10
Pros:

The room was so clean and smells so good. The staff was amazing. The breakfast crew was so friendly. Such a a good vibe and friendly atmosphere.

Cons:

Just needs a hot tub.

2026-08-03 via Nuitee
M
Michelle family_with_children ca
3
Dirty
Pros:

Nothing

Cons:

It was the dirtiest holiday inn I have ever stayed in. So disappointing.

2026-08-03 via Nuitee
T
Trudy couple nz
8
Very comfortable but really need to address the amount of plastic waste produced by breakfast
Pros:

Lovely room - very clean and comfortable.
Nice gym and pool.
Perfect for what we needed.

Cons:

The lack of sustainability at breakfast - plastic/throwaway cutlery, plates, bowls, cups etc. Appalling amount of waste produced each morning. Please buy reusable cutlery and crockery and be more sustainably responsible.

2026-08-03 via Nuitee
J
Jaime couple us
10
2026-08-02 via Nuitee
J
Jody couple us
10
We would definitely come back again.
Pros:

We booked 2 hours before our arrival and from the staff to the accommodations it went above and beyond our expectations. It was clean, comfortable, and everything seemed like it was a newly updated. Breakfast was good and it was close to everywhere we wanted to see. They even allowed us to keep our e-bikes in our room.
We would definitely come back again.

Cons:

There was nothing we didn’t like.

2026-07-25 via Nuitee
C
Carolishca solo_traveller us
10
Great Place To Stay/Staff Could Have Been More Forthcoming
Pros:

The hotel is nicely renovated, albeit not luxury, but simple and clean. The staff was incredibly friendly and polite. The facilities (pool and fitness room) are a bonus. The free breakfast dining is nice to have and a good incentive.

Cons:

We were at the hotel for 2 days and most of those 2 days there the WiFi didn't work. I understand that it was not anyone's fault at the hotel. Rumor had it that construction workers next door cut some cables they shouldn't have, but that is only what we heard and not told. I believe that staff should have been more up front with guests by telling us what was going on and why. Upon arrival I bought some chocolate bars and candy. I think at check out I should have been offered that for free just as a good customer service gesture for the inconvenience of not having WiFi when, in fact, I paid to have WiFi!!

2026-07-24 via Nuitee
M
Mireille solo_traveller ca
8
2026-07-23 via Nuitee
N
Najeeb solo_traveller ca
10
2026-07-21 via Nuitee
J
Joanne solo_traveller us
8
2026-07-21 via Nuitee
K
Karina couple us
10
Big room comfy bed
Pros:

Close to main road and very comfortable

Cons:

Big room comfy bed

2026-07-21 via Nuitee
F
Florentina solo_traveller ca
10
Great breakfast, yummy eggs and omelet. Great coffee
Pros:

Very clean, very comfortable bed

2026-07-20 via Nuitee
C
Cary couple us
9
2026-07-18 via Nuitee