Holiday Inn Express Niagara-On-The-Lake by IHG

Hotels
•
Holiday Inn Express
9 (1648 reviews)
524 York Road , Niagara-on-the-Lake , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Noise issues
Limited breakfast options
Accessibility concerns

Categories

Cleanliness
9.39
Multiple mentions of clean rooms and overall hygiene.
Service
9.36
Staff described as accommodating and polite.
Location
9.4
Close to highway and convenient for shopping and amenities.
Room Quality
8.35
Overall comfortable with mentions of cleanliness, but some issues regarding noise and accessibility.
Amenities
8.38
Basic breakfast, needs improvement in offerings.
Value for Money
9.34
Value for money indicated by guests, satisfied with the price.
Food and Beverage
8.39
Breakfast enjoyed but considered basic.
Overall Experience
9.36
Generally positive with several guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:59

Property Description

Convenient Location in Niagara on the Lake
Located just 13 km from Niagara Falls Train Station, Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel, offers a perfect blend of comfort and convenience for your stay.

Modern Amenities and Services
Enjoy access to a fitness centre, indoor pool, 24-hour front desk, free WiFi, and a complimentary buffet breakfast. The hotel also features a business centre, concierge service, and vending machines for snacks and drinks.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with essential amenities like a flat-screen TV, safety deposit box, and private bathroom. The hotel ensures a cozy stay with bed linen, towels, and a shared lounge for guests to unwind.

Book your stay at Holiday Inn Express Niagara-On-The-Lake, an IHG Hotel, for a memorable experience in the heart of Niagara on the Lake.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1648 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
S
Stéphane • solo_traveller • ca
9
2026-07-11 • via Nuitee
R
Riccardo • couple • us
9
2026-07-10 • via Nuitee
C
Claire • couple • ca
8
Very comfortable. Would definitely stay here again.
Pros:

The bed was very comfortable although the pillows were extremely soft. The bathroom was extremely clean and well-equipped. Easy check-out. Hotel staff was very polite.

Cons:

We came down for breakfast at 9:00, along with many others. The eggs ran out, as did the pancake mix and the milk. The first two were replaced after a request. The milk jug never reappeared. I did find some 2% in the fridge. I had to look for the lady on duty to tell her that these three items needed replacing. I appreciate it that perhaps the majority of guests may appear at 9:00, but supplies need to be checked.

2026-07-10 • via Nuitee
J
Juliana • couple • us
10
2026-07-09 • via Nuitee
V
Valentin • couple • cy
8
2026-07-05 • via Nuitee
X
Xing • family_with_children • us
10
2026-07-05 • via Nuitee
K
katherine • solo_traveller • us
8
Met expectations
Pros:

Spacious and clean were room. The breakfast buffet was decent and the coffee was good. The gym and pool are small, but they did the trick.

Cons:

Hallways weren't v clean, but the room was so that's important. Not such a great area to lounge in downstairs. The cot we ordered was v uncomfortable.

2026-07-05 • via Nuitee
R
Rania • extended_group • ca
9
It was good choice when I chose holiday inn express
Pros:

Staff , location and cleanliness

Cons:

Breakfast

2026-07-03 • via Nuitee
G
George • couple • ca
8
2026-07-02 • via Nuitee
N
Nafiul • family_with_children • ca
10
2026-07-02 • via Nuitee
J
James • couple • us
10
Comfortable
Pros:

Clean and friendly

Cons:

Breakfast was crowded and under planned

2026-06-30 • via Nuitee
M
Marrone • solo_traveller • it
9
2026-06-30 • via Nuitee
C
Chu • solo_traveller • ca
9
Pros:

Rooms are clean.
Microwave is available.
A/C is good.
Toiletries are provided upon request.
Quiet.

Cons:

Breakfast could be better.
Varieties limited.
Seats may not be enough.

2026-06-27 • via Nuitee
R
Renate • extended_group • il
5
It was adequate but I wouldn’t recommend it or stay there again.
Pros:

Food was ok but mediocre variety. Plentiful. Poor coffee.

Cons:

Noisy fan had to be turned off for sleep. Slippery shower floor and no grab bar on shower wall made showering dangerous. When reporting to manager, he ignored me until I asserted myself. Then made excuses that shower stall was 8 years old. I was also disappointed that the hotel was so far from the theatre & hard to find when it had top rating for my requirements.

2026-06-27 • via Nuitee
A
Adrian • couple • ca
7
good
Pros:

location and cleanliness

Cons:

bed needs to be replaced

2026-06-26 • via Nuitee
C
Catherine • solo_traveller • us
10
2026-06-25 • via Nuitee
G
Geraldine • couple • ca
10
Comfortable space. Clean and friendly staff
Pros:

Easy to find. Close
To everything we needed

2026-06-24 • via Nuitee
M
Moore • solo_traveller • us
10
2026-06-23 • via Nuitee
D
DavJas • solo_traveller • ca
9
2026-06-23 • via Nuitee
F
France • solo_traveller • ca
9
Pros:

Très belle chambre, très propre. Accueil très sympathique. Bon déjeuner.
Tout était excellent.

2026-06-23 • via Nuitee