smartroom The Residence la Cittadella Baden

Hotels
7.8 (133 reviews)
14 Rathausgasse , Baden , ch

Facilities

Non-smoking rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Noise issues
Water leak in rooms

Categories

Cleanliness
7.05
Cleanliness received mixed feedback. While some reviews mention cleanliness positively, there were concerns about water issues in the room.
Service
8.55
Service is generally appreciated with remarks about easy check-in and good contact.
Location
9.05
The location is highly praised, being in the city center with easy access to amenities.
Room Quality
7.55
Room quality is rated positively for comfort and amenities, although some rooms were noted to be hot.
Amenities
8.05
Amenities are mostly good with reviews mentioning a well-equipped kitchen, but shortcomings like lack of air conditioning were noted.
Value for Money
7.55
Value for money is satisfactory, with good price-performance reported, although some inconveniences were mentioned.
Food and Beverage
7.05
Food and beverage options were not explicitly mentioned, defaulting to standard quality for this hotel tier.
Overall Experience
7.55
Overall experience was acceptable, with mixed reviews but a willingness of some guests to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:32

Property Description

Luxurious Accommodation
Experience comfort and style at smartroom The Residence la Cittadella Baden. Each room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing stay for all guests.

Modern Amenities
Stay connected with complimentary WiFi and catch up on work at the convenient desk in every room. The spacious seating area adds an extra touch of luxury to your experience.

Convenient Location
Located just 21 km from Zürich and 19 km from Zurich Airport, our hotel offers easy access to key destinations. Explore the vibrant city or catch your flight with ease.

Book your stay at smartroom The Residence la Cittadella Baden now for a memorable and comfortable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 133 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 7.55
N
Nicolas solo_traveller ch
10
Agréable séjour notamment aux bains thermaux Fortyseven que je recommande.
Pros:

Chambre avec cuisine et salle de bain dans une petite résidence au 4eme étage, mansardé donc avec beaucoup de charme.
Équipement fonctionnel idéal pour un court séjour. Très tranquille et très bien situé à 5 minutes à pied de la gare de la ville de Baden.

Cons:

Il y a beaucoup de chaînes de TV mais pas beaucoup en français.

2026-02-14 via Nuitee
P
peter.6850 solo_traveller at
8
Gern genutzte, unkomplizierte Möglichkeit in Bahnhofsnähe und Stadtmitte.
Pros:

Die Unterkunft habe ich schon mehrfach für eine Übernachtung in Baden genutzt. Gerne werde ich dies auch wieder tun. Die Lage zum Bahnhof ist sehr gut, der Zugang zum Hotel und zum Zimmer ist einfach möglich. Das Zimmer war gut ausgestattet, ausreichend gross und sehr sauber.

Cons:

da gab es nichts.

2026-02-12 via Nuitee
V
Vanessa solo_traveller ch
10
2026-02-11 via Nuitee
N
Nicole couple de
10
Super gut zufrieden Küche aufstocken bitte 🙏
Pros:

Ich danke sehr ,denn es hat alles super gut geklappt . Freue mich auf den nächsten Aufenthalt ❤️ sehr sauber und direkt in der Stadt gelegen ,super 🫶🫶❤️

Cons:

Die Küche müsste besser ausgestattet sein es fehlt viel zum kochen

2026-02-09 via Nuitee
M
Mateja solo_traveller si
9
Cosy stay in the very heart of Baden
Pros:

Super cosy and cute small appartment with all basic equipment, very clean and thoughthfully designed. Even if this is not a hotel, my room was cleaned and carefully put in order. I was very pleased also because my room was very warm and upon my request (before I arrived) they even delivered extra blanket for me and pre-heated my room, so that it was ultra cosy, when I arrived.

Cons:

I would prefer solid wall in the shower cabin unstead of curtain.I really missed bathroom doors - there is a window in the front, so you better close the curtains when using the toilet.

2026-01-30 via Nuitee
I
Isler Huber solo_traveller ch
7
2026-01-24 via Nuitee
J
Jeremy solo_traveller ch
8
2026-01-22 via Nuitee
J
Jürg solo_traveller ch
8
2026-01-21 via Nuitee
M
Mike solo_traveller gb
8
2026-01-19 via Nuitee
F
Florentina solo_traveller ro
10
Pros:

Ich empfehle weiter 100%!

2026-01-11 via Nuitee
A
Anita solo_traveller ch
10
Pros:

Very comfortable, well-eqipped studio. Laundry room is free of charge to use. Top location in the absolute heart of Baden, just a few steps away from the train station.

2026-01-10 via Nuitee
S
Sifrig solo_traveller ch
10
2026-01-07 via Nuitee
A
Anita solo_traveller ch
10
Pros:

Modern, cosy studio in the heart of Baden. Will happily return again.

2026-01-07 via Nuitee
A
Anita solo_traveller ch
10
Pros:

Very well-equipped studio apartment in the heart of Baden. Smooth self check-in process.

2026-01-06 via Nuitee
H
Heinz solo_traveller ch
10
Modern eingerichtete Unterkunft im Zentrum von Baden
Pros:

Perfekte Lage in der Altstadt Baden, Self-Check-in ist angenehm, man ist unabhängig!
Küche & Kühlschrank vorhanden.

2026-01-06 via Nuitee
S
sternenhimmel couple ch
1
Schlechteste Erfahrung
Pros:

Zentrale Lage

Cons:

Die Wohnung war deutlich unterkühlt, trotz eingeschalteter Heizung. Ich musste in der Wohnung meine Jacke tragen. Zusätzlich erhielt ich nochmals eine Rechnung über den gleichen Betrag wie die Überweisung, obwohl ich die Wohnung kurz nach 11 Uhr verlassen habe. Das war die schlechteste Erfahrung.

2026-01-05 via Nuitee
M
Marino solo_traveller ch
8
2026-01-05 via Nuitee
B
bataiosu solo_traveller ro
10
2026-01-03 via Nuitee
D
Dominique solo_traveller ch
7
Pros:

Appartement très bien situé. Système d'entrée qui devient vetuste

Cons:

Système d'entrée qui devient vetuste

2025-12-31 via Nuitee
L
Livio solo_traveller at
9
gladly again
Pros:

Easy check-in, good communication.

Perfect location.

Well-equipped room.

2025-12-29 via Nuitee