Astra Hotel

Hotels
7.7 (2368 reviews)
Zheltoksan Street 12 , Almaty , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Good value for money
Cons:
Room quality issues
Limited amenities

Categories

Cleanliness
6.95
Several reviews mentioned cleanliness positively, but one noted the room was small and the beds were not set up comfortably.
Service
8.45
Reviews indicate friendly and helpful staff, particularly highlighting cooperation from receptionists.
Location
8.45
Many reviews praised the hotel's location, noting proximity to popular areas and conveniences.
Room Quality
6.95
Some reviewers felt the room quality was not as expected based on photos; concerns were noted about the size and amenities in the room.
Amenities
6.95
Reviews mentioned basic amenities, but some expressed disappointment about the lack of certain features like a bidet.
Value for Money
8.45
Positive sentiment about overall value relative to price, with some reviews rating it as amazing for the cost.
Food and Beverage
7.95
Most reviews praised the breakfast, while some noted limitations in other food options.
Overall Experience
7.45
General satisfaction with reviews indicating that despite some criticisms, most would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:44

Property Description

Modern Interior and Stylish Restaurant
Experience luxury just steps away from Almaty Train Station. Indulge in our modern interior and enjoy exquisite dining at our stylish restaurant and drinks bar.

Delicious Buffet Breakfast and Kazakhstani Cuisine
Start your day right with a delicious buffet breakfast and savor a wide selection of Kazakhstani cuisine in our elegant restaurant. Immerse yourself in a unique dining experience surrounded by bright pink colors and modern wall art.

Comfortable Rooms and Convenient Amenities
Relax in our air-conditioned rooms featuring a simple yet elegant design, equipped with a TV, minibar, and comfortable furnishings. Some rooms even offer a complimentary bathrobe and slippers for that extra touch of comfort.

Book now to enjoy these luxurious amenities and more at Astra Hotel, your perfect choice in Almaty!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for KZT 3,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    People 12 years old and over stay for KZT 3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2368 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 6.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 7.45
M
Murat • solo_traveller • kz
9
Pros:

Местоположение, чистота, персонал и завтраки.

Cons:

Прохладно немного было.

2026-02-14 • via Nuitee
M
Macj • solo_traveller • ph
9
2026-02-13 • via Nuitee
M
Macj • solo_traveller • ph
9
Pros:

All

Cons:

they removed the mini fridge

2026-02-13 • via Nuitee
A
Aleksandr • couple • am
8
2026-02-12 • via Nuitee
D
divine_monster • family_with_children • ru
8
2026-02-09 • via Nuitee
M
mohamed • couple • ae
8
Pros:

الموظفين ودودين ومتعاونين

Cons:

بعيد قليلا عن مركز المدينه
لا يوجد شطاف

2026-01-29 • via Nuitee
A
Asset • solo_traveller • kz
9
2026-01-27 • via Nuitee
N
Noe • extended_group • ae
8
2026-01-25 • via Nuitee
Людмила • couple • kz
10
2026-01-23 • via Nuitee
B
Bany • couple • kz
4
Cons:

Было холодно

2026-01-22 • via Nuitee
Елена • solo_traveller • kz
10
2026-01-20 • via Nuitee
S
Samir • solo_traveller • az
10
Pros:

Всё было шикарно.

Cons:

---

2026-01-19 • via Nuitee
A
Ahmed • extended_group • om
8
أقمت فيه اسبوع كاملا وكان فندق جدا جميل
Pros:

مكان قريب من كل شي وموقعه ممتاز

Cons:

لا يوجد

2026-01-19 • via Nuitee
Ксения • couple • kz
8
2026-01-19 • via Nuitee
S
Sultan • extended_group • sa
10
2026-01-19 • via Nuitee
C
Chaitali • family_with_children • in
9
It was nice stay, staffs were very supportive, convenient location
Pros:

Location, Staff, also food

Cons:

Bed cleanliness

2026-01-19 • via Nuitee
X
Xinlei • family_with_children • cn
10
2026-01-19 • via Nuitee
S
Subinuer • solo_traveller • cn
1
2026-01-19 • via Nuitee
I
Ilya • solo_traveller • by
10
2026-01-19 • via Nuitee
V
Vafa • solo_traveller • az
8
2026-01-19 • via Nuitee