Astra Hotel

Hotels
7.7 (2368 reviews)
Zheltoksan Street 12 , Almaty , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly service
Great location
Good value for money
Cons:
Room quality issues
Limited amenities

Categories

Cleanliness
6.95
Several reviews mentioned cleanliness positively, but one noted the room was small and the beds were not set up comfortably.
Service
8.45
Reviews indicate friendly and helpful staff, particularly highlighting cooperation from receptionists.
Location
8.45
Many reviews praised the hotel's location, noting proximity to popular areas and conveniences.
Room Quality
6.95
Some reviewers felt the room quality was not as expected based on photos; concerns were noted about the size and amenities in the room.
Amenities
6.95
Reviews mentioned basic amenities, but some expressed disappointment about the lack of certain features like a bidet.
Value for Money
8.45
Positive sentiment about overall value relative to price, with some reviews rating it as amazing for the cost.
Food and Beverage
7.95
Most reviews praised the breakfast, while some noted limitations in other food options.
Overall Experience
7.45
General satisfaction with reviews indicating that despite some criticisms, most would recommend or return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:44

Property Description

Modern Interior and Stylish Restaurant
Experience luxury just steps away from Almaty Train Station. Indulge in our modern interior and enjoy exquisite dining at our stylish restaurant and drinks bar.

Delicious Buffet Breakfast and Kazakhstani Cuisine
Start your day right with a delicious buffet breakfast and savor a wide selection of Kazakhstani cuisine in our elegant restaurant. Immerse yourself in a unique dining experience surrounded by bright pink colors and modern wall art.

Comfortable Rooms and Convenient Amenities
Relax in our air-conditioned rooms featuring a simple yet elegant design, equipped with a TV, minibar, and comfortable furnishings. Some rooms even offer a complimentary bathrobe and slippers for that extra touch of comfort.

Book now to enjoy these luxurious amenities and more at Astra Hotel, your perfect choice in Almaty!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for KZT 3,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    People 12 years old and over stay for KZT 3,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2368 reviews
Cleanliness: 6.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 6.95
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 7.45
A
Aigerim • solo_traveller • kz
7
Ужасно пахнут номера. Первый номер пах мочей кота, второй - сигаретами. Люкс номер полностью пропитан запахом сигарет. Б
Pros:

Локация и завтраки - можно оценить на хорошо!

Cons:

Ужасно пахнут номера. Первый номер пах мочей кота, второй - сигаретами. Люкс номер полностью пропитан запахом сигарет. Больше этот отель не выберу.

2026-04-04 • via Nuitee
Сергей • solo_traveller • ru
6
Pros:

Соответствует своим звездам

Cons:

Ужасный завтрак и официант на завтраке. Испортили все мнение об отеле

2026-04-03 • via Nuitee
M
mendekeyeva • couple • kz
10
Pros:

Нам понравилось всё. Не первый год останавливаемся здесь. Astra наша любовь. Как и везде есть свои недочёты. Но в этот раз нам очень повезло. Оказалось что номер не успели подготовить и нас заселились в люкс. Свежий ремонт. Очень хорошо

2026-04-03 • via Nuitee
Дана • couple • kz
8
2026-03-24 • via Nuitee
G
Gulkhanym • couple • kz
8
2026-03-24 • via Nuitee
S
Sabitova • extended_group • uz
10
Хороший отель с приятным персоналом и отличным сервисом
Pros:

Все было отлично,вежливый персонал,чистота в номере,хорошее расположение

2026-03-24 • via Nuitee
D
Denis • solo_traveller • kz
6
2026-03-23 • via Nuitee
S
Samira • family_with_children • uz
10
2026-03-12 • via Nuitee
Данияр • couple • kz
10
2026-03-12 • via Nuitee
G
Guest • extended_group • kz
10
이 호텔에서 정말 좋은 시간을 보냈습니다. 객실은 매우 깨끗하고 편안했으며 인테리어도 아름다웠습니다. 직원들은 매우 친절하고 항상 웃으면서 도와주었습니다. 체크인과 체크아웃 과정도 빠르고 편리했습니다. 호텔의 위치
2026-03-12 • via Nuitee
Данияр • couple • kz
10
2026-03-12 • via Nuitee
G
Guest • solo_traveller • uz
10
Pros:

I had a very pleasant stay at this hotel. The room was clean, comfortable, and well organized. The staff were friendly, polite, and always ready to help whenever needed. The check-in and check-out process was quick and easy.

The hotel location is also very convenient, with restaurants, shops, and attractions nearby. The breakfast was delicious and had a good variety of food. Everything in the hotel was well maintained and created a relaxing atmosphere.

Overall, I was very satisfied with the service and comfort. I would definitely recommend this hotel to others and would be happy to stay here again in the future.

2026-03-12 • via Nuitee
Светлана • couple • kz
10
2026-03-10 • via Nuitee
P
pepafa • extended_group • th
10
I absolutely loved my stay at this hotel. The room was spotless and cozy, the staff were welcoming and attentive, and th
2026-03-05 • via Nuitee
P
pepafa • couple • ve
9
Everything about this hotel was perfect! Clean rooms, great location, and very friendly staff. Special thanks to the adm
2026-03-05 • via Nuitee
Данияр • couple • kz
10
2026-03-04 • via Nuitee
Вениамин • couple • kz
10
Pros:

Останавливался в отеле «Астра» на сутки — остались только положительные впечатления. Заселили быстро, без лишней суеты. Номер чистый, аккуратный, всё на своих местах, постель свежая, спалось отлично.

Персонал вежливый и спокойный, без натянутых улыбок — по-человечески общаются и реально стараются помочь, если что-то нужно. В отеле тихо, никто не мешал отдыхать.

Для короткой остановки — вообще отличный вариант. Соотношение цены и качества приятно удивило. Если снова буду в городе, спокойно выберу «Астру» ещё раз.

2026-03-04 • via Nuitee
P
Per Øyvind • solo_traveller • no
7
2026-03-02 • via Nuitee
C
Cherry • solo_traveller • ae
8
Amazing!
2026-03-02 • via Nuitee
C
Cherry • couple • ae
8
Amazing!
Pros:

Free Breakfast

2026-03-01 • via Nuitee