Social Hotel

Hotels
Byblos Hospitality
7 (57 reviews)
Barsha Heights, Dubai , Dubai , AE

Facilities

Full-service spa
Fitness facilities
Nightclub
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Karaoke
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Friendly team
Cons:
Poor service
Bad cleanliness

Categories

Cleanliness
4.39
Negative sentiment regarding cleanliness, particularly related to the smoking room issue and poor management.
Service
5.86
Mixed sentiment; complaints about rude staff and poor customer service, but some positive remarks about assistance from front office team.
Location
8.9
Positive sentiment; the location is described as perfect and convenient.
Room Quality
5.35
Negative sentiment based on smoking room issue, but no other specific mentions.
Amenities
7.38
Standard quality for this hotel tier.
Value for Money
7.34
Standard quality for this hotel tier.
Food and Beverage
7.39
Standard quality for this hotel tier.
Overall Experience
9.36
Positive overall experience highlighted by warm welcomes and satisfactory assistance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:07

Property Description

Luxurious Spa and Recreational Amenities
Enjoy massages at the full-service spa or unwind at the outdoor pool, sauna, and nightclub.

Gourmet Dining and Refreshing Drinks
Choose from multiple dining options including Italian cuisine at AL DENTE RESTAURANT Itali and 24-hour room service. Sip on drinks at the bars/lounges.

Convenient Amenities and Comfortable Rooms
Benefit from free Wi-Fi, concierge services, a business center, and more. Relax in air-conditioned rooms with minibars, flat-screen TVs, and private bathrooms.

To book your luxurious stay in Dubai and experience these amazing amenities, visit our website now!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

  • General

    Individually-wrapped food options are available

See all policies

Location

Guest Reviews

7
Based on 57 reviews
Cleanliness: 4.39
Service: 5.86
Location: 8.9
Room Quality: 5.35
Amenities: 7.38
Value for Money: 7.34
Food and Beverage: 7.39
Overall Experience: 9.36
9
995abdelkaderd Friends getaway
10
Location
Pros:

It's was nice experience social hotel
I stay with my friends they are very happy I really thanks for the team social hotel all over very nice room is very big

2026-02-26 via Tripadvisor
C
Connector42802191626 Solo travel
10
My hotel stay was very enjoyable. The room was comfortable and well-maintained, the atmosphere was relaxing, my stay
Pros:

I had a really pleasant experience during my stay. From the moment I arrived, everything felt welcoming and well-organized. The room was clean, comfortable, and thoughtfully arranged, which made it easy to relax after a long day. The atmosphere was calm and inviting, and the staff were friendly and attentive whenever I needed assistance.

2026-02-26 via Tripadvisor
2
282deepakd Friends getaway
10
Vacation
Pros:

Friendly staff with comfortable rooms

2026-02-26 via Tripadvisor
2
212amarjitb Business
10
Good stay
Pros:

Very nice hotel excellent service
I really recommend this hotel

2026-02-26 via Tripadvisor
K
kashifa620 Friends getaway
10
Valuable price
Pros:

I would like come back again here .very nice stay room neat and clean .i really recommended social hotel dubai .staff very friendly and professional

2026-02-25 via Tripadvisor
P
Paradise32247648391 Family
10
Excellent stay
Pros:

Very nice stay room are specious and peaceful.staff very polite and friendly
I really recommend social hotel dubai
Location amazing

2026-02-25 via Tripadvisor
Z
ziyangp2026 Family
2
20year ago 4 star hotel
Pros:

The AC in lobby is not working well, they might be trying to save electricity. Poor staff attitude, but I must say, attitude could be good if you are white skin or look like from the western part of the world. The 4 stars I see looks like it was given 20 years old, I am benching the hotel standard against 2 decades ago lol!

2026-02-12 via Tripadvisor
D
Daniella
10
Pros:

Buena ubicacion

2025-10-03 via Nuitee
S
S4802ZFpatriciab Friends getaway
2
One of the Worst Stays I’ve Had
Pros:

Social Hotel in Tecom is by far one of the worst hotels I’ve ever dealt with. Their customer service is appalling, and their attitude toward guests is a complete disgrace. The staff don’t wear name tags, they refuse to identify themselves, and the so-called manager is nothing but rude and arrogant. There’s no professionalism, no accountability, and no consistency in how they operate.

To make matters worse, they gave us a smoking room without even asking, even though we don’t smoke. The smell was disgusting, and when we complained, they had the audacity to claim it was a “non-smoking room” — while leaving an ashtray right there in the room. If that’s their idea of “non-smoking,” then clearly, they have no clue what hospitality means.

And don’t even get me started on their nonsense with upgrades. First, they asked us to pay AED 75 for an upgrade, then suddenly decided to give it for free. It’s like they make up rules on the spot, change their minds whenever they feel like it, and couldn’t care less about the guest experience.

This hotel is nothing but chaos, poor management, and bad attitudes rolled into one. If you value your money, your comfort, and your sanity, avoid this place at all costs. Staying here is a mistake you don’t want to make.

2025-09-06 via Tripadvisor
S
sagarb963 Family
2
Bad services
Pros:

Bad hotel no respect
Ac no work
Bad service bad relaly
Bad 100/?
000 hotel bad
0000000000000000 rating
000000000000000

2025-08-21 via Tripadvisor
B
berkehh Solo travel
10
Great experience
Pros:

Thank you for social hotel front office team ❤️❤️❤️ You guys made my stay well, thank you for your assistance much appreciated

2025-08-20 via Tripadvisor
T
Tourist01115179287 Family
10
Highly recommend
Pros:

I had a wonderful stay at Social Hotel Tecom! The atmosphere was really nice and peaceful. The front desk team gave me a warm and friendly welcome, which made me feel comfortable from the beginning. The location is also perfect — very convenient and easy to access. Overall, a great experience. Highly recommended!

2025-07-31 via Tripadvisor
A
abdals2025 Friends getaway
2
Zero decency and basic etiquettes
Pros:

Walked in at 3AM requesting access to the loo where the rude receptionist denied and said “we don’t let just anyone walk-in and use the restrooms, you can see yourself out”
Really? That’s what you do to your hotel guests?
Little did they know my friend was staying here and I come to pick him up..
Got him to check out the next day and move..
Where do you’ll get such staff? With no zero common sense.

2025-05-13 via Tripadvisor
E
E8471PR_ Solo travel Dubai, Emirate of Dubai
2
Terrible! Not secure! Not a peaceful place!
Pros:

Not secure for lonely woman! I was taking shower in my room. And I heard someone come inside my room. That was Indian guy cleaner. My door in bathroom was closed. I asked him to come later. But he replied that can’t wait his duty finishing. I asked him to change bed set only. And don’t enter the bathroom coz I am taking shower. After 1 minute he opened bathroom door and entered inside when I was nude! I afraid and tried to cover my body with towel. Asked him leave immediately! He didn’t listen! And was watching my body! I closed door by force! He was for sometime in my room. I heard how he opened and closed all drawers, wardrobe! I shout on him many times till he finally left my room! It’s so terrible! I got a big stress! Management didn’t care!

In addition, old furniture, bathroom. Wall in bathroom was a bit broken. I hurt my finger till blood when was taking shower.
Fire alarm started work without any reason. Disturbed my sleep!

2025-03-27 via Tripadvisor
P
Paradise06844206709 Friends getaway Bucharest
10
10/10
Pros:

It’s a very nice hotel, it’s got 5 star amenities. It’s well located, just a few minutes away from the red line metro station and max 25-30 minutes away from the most important tourist atractions in Dubai. The rooms are spacious, clean and the hotel staff is very friendly. I recommend this place to everyone that’s coming to Dubai!

2025-02-04 via Tripadvisor
L
lolipopppppppppp Friends getaway Tenerife, Canary Islands
2
If you want to smell like you smoke 20 a day, this is the place for you.
Pros:

We booked a non-smoking rooms but the stench of stale smoke and cig burns in the curtains said otherwise, we requested to move and was told to come back the next day, each day we was told they had no rooms available. They then sprays surface cleaner on the carpets and furnishing. The smell of our clothing when we returned home was disgusting, as a non-smoker I’m utterly mortified that I smelt like stale smoke for my whole holiday.

We ordered room service and then received a call to say they had run out of what we ordered after she’d already said the order was in the kitchen.

The shower didn’t get hot, we complained numerous times but it was never really resolved and was lukewarm. The shower head also completely fell off one of the days, the sink leaked everywhere and the toilet barely flushed. It honestly seems like the place is falling apart.

2025-01-06 via Tripadvisor
E
elladK3147WS Family
10
A perfect ' value-for-maony' venue for the holiday in Dubai.
Pros:

We stayed with Social on the 5th — 7th Dec.2024.

It is really a perfect venue for the holiday in Dubai.

This property is an excellent well-run ‘value for money’ facility where one is very much willing to return.
The location is very convenient, adjacent to metro Dubai Internet City - 700 m, the surroundings are very helpful with lots of cafes and mini-markets as well as the 24/7 Exchange. Free shuttle-bus to the Blue Waters beach and shopping malls.

We were given a sound-proof non-smoking room with very comfortable DBL bed and all the necessary amenities and especially the tea-pot and the set of tea and coffee.

Housekeeping works very well. The night engineer came in 2 minutes and helped
us with with electricity outlet.

The staff are very helpful and friendly and especially the Reservation Officer - Rasika, who before our arrival answered all our numerous letters with much patience and attention, striving to fulfill our special requests. She did our stay more enjoyable as we entirely liked the provided accommodation on the 7th floor.

In a word, my daughter and I feel very happy to stay with Social and with no hesitation would recommend it to all friends and collegues.

2024-12-20 via Tripadvisor
T
tkachukk Solo travel Moscow, Central Russia
8
You can stay for a day or two and spend the night, it’s quite acceptable.
Pros:

Stayed for three days. By Russian standards, the hotel can claim 3*, by European standards it will go for 4*. The main advantage is the location. The room is standard, no frills, as well as the food is not 4*... By Dubai standards, the price tag is not high at all, you can close your eyes to the shortcomings. It's a shame that there is not a single Russian speaker at the reception who could briefly answer some questions. The problem is with Wi-Fi, it is almost non-existent, as well as soundproofing... In principle, if you stay for a day or two, it is quite acceptable.

2024-11-09 via Tripadvisor
E
eleonoracV8884WF Business
10
My long stay
Pros:

I spent 3 months at Social Hotel. The staff was excellent and always smiling. Good position near the metro, restaurants and supermarkets. The room was comfortable with a good view.
Thank you to Rasika for taking care of my requests and feeling me comfortable like at home during my stay.

2024-06-06 via Tripadvisor
Z
Z2327HGnicolasd Friends getaway
2
BAD EXPERIENCE. LACK SERIOUSNESS.
Pros:

very bad experience. I requested a value per night for a months stay for two rooms. They gave me a value that they only fulfilled for 7 days and then when I went to pay they told me that the amount had increased due to Eid. I wrote to the manager again but he still raised the price per night even more so I had leave the hotel in search of another alternative.
the manager Mr. Deepak Thapar is not clear about the dates or the seasons. It is not possible for it to indicate a value and then increase it.
when I took out my things to move and indicated that would leave this complaint on the website, they asked me for the room number and made me a better offer. So I decided to get out of there, even so, I don't respect the first value we agreed on.
TERRIBLE EXPERIENCE. THERE IS NOT SERIOUSNESS. I DONT RECOMMEND IT AT ALL.

2024-04-08 via Tripadvisor