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Facilities
Property facilities
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Non-smoking throughout
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Reception hall
Review Highlights
Categories
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Property Description
Convenient Location
Fairfield Inn & Suites by Marriott Roanoke Salem is strategically located in Salem, just a short distance away from popular attractions like Science Museum of Western Virginia Hopkins Planetarium and Mill Mountain Zoo. The hotel's proximity to Civic Center and Roanoke Airport makes it an ideal choice for travelers seeking convenience.
Modern Amenities
Experience comfort and convenience in our 3-star hotel offering free WiFi, a 24-hour front desk, and a business centre. Each room is well-equipped with a TV featuring cable channels, air conditioning, and a functional desk, ensuring a pleasant stay for all guests.
Non-Smoking Property
For a refreshing and healthy environment, Fairfield Inn & Suites by Marriott Roanoke Salem is a non-smoking property, perfect for guests with sensitivities or preferences. Book your stay now and enjoy a relaxing and hassle-free experience at our hotel.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
The price was triple the normal rate due to the graduation at Virginia Tech. It's ridiculous.
Breakfast was really good and the facility itself is really clean
I didn't like how I felt the staff dismissed my concerns. I had the AC set to 68 and running for an hour when I left for dinner. When I got back, within 30 mins I noticed the AC still read 76. I called the front desk who I felt dismissed my concerns because they were aware with their problem units and no one has ever commented about the AC in my specific number. That may be true, but that doesn't mean they stay that way. Didn't offer to send someone up, or reset it. Just asked I called them back if it was still an issue. I ended up falling asleep as close as I could to the AC unit and when I woke up it was still in the mid 70s.
The breakfast was wonderful and the breakfast lady outstanding (Deborah)
Everything was wonderful
Breakfast looked good, many options, including tiny omelets! Coffee tasted good and strong. Bonus!
The cost - I ended up paying $160+ for want is really an average room in an average hotel. I think a price point of $100 per night is much more in keeping with the quality of the room/ hotel.
very good staff who worked hard to accommodate a need to reschedule. beautiful facilities and good breakfast.roo
room was a bit small for the price we paid.
Extremely clean, the woman working breakfast was the sweetest
Great location, breakfast was decent.
Room on first floor very noisy.
Clean room and clean towels I’m pretty good breakfast
It’s clean and the bed is comfortable
Nothing
Decent and well supplied
Many price as it went up on the weekend to double
Fairly convenient to downtown Roanoke. Breakfast good but staff pushing everyone out at 9:00 as opposed to 9:30 posted.
Staff were very kind!
The property wasn’t a good location. The check-in Clark was very friendly and unprofessional. The room was clean.
There were several items wrong with the room that had not been fixed. There was an exhaust fan in the bathroom that was broken and made noise the entire time. There was a bank for plugging in electrical items that have been pulled away from the wall and the wires just left exposed.
I reported these problems to the desk club the next morning. She didn’t act that interested or really apologize. I’ve never had a hotel that did not offer something, the least little thing, for such problems.
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