Fairfield Inn & Suites by Marriott Roanoke Salem

Hotels
•
Fairfield Inn
9.2 (319 reviews)
121 Sheraton Drive , Salem , us

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Children allowed
Pets allowed

Facilities

Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Spacious rooms
Comfortable beds
Cons:
Breakfast quality
Location far from nightlife

Categories

Cleanliness
9.53
The hotel is very clean and exceptionally clean in all areas.
Service
10
Staff were friendly and extremely helpful; personalized service noted.
Location
8.5
A bit far from nightlife; 10 minutes drive to Salem for bars and restaurants.
Room Quality
9.54
Spacious rooms, particularly the King Studio that guests booked.
Amenities
8.99
Nice gym and pool, with a decent breakfast selection.
Value for Money
9.52
Considered worth the few extra dollars for the comfort and care provided.
Food and Beverage
7.98
Mixed reviews; breakfast is decent but some items were mediocre.
Overall Experience
9.53
A generally positive experience with good likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:47

Property Description

Convenient Location

Fairfield Inn & Suites by Marriott Roanoke Salem is strategically located in Salem, just a short distance away from popular attractions like Science Museum of Western Virginia Hopkins Planetarium and Mill Mountain Zoo. The hotel's proximity to Civic Center and Roanoke Airport makes it an ideal choice for travelers seeking convenience.

Modern Amenities

Experience comfort and convenience in our 3-star hotel offering free WiFi, a 24-hour front desk, and a business centre. Each room is well-equipped with a TV featuring cable channels, air conditioning, and a functional desk, ensuring a pleasant stay for all guests.

Non-Smoking Property

For a refreshing and healthy environment, Fairfield Inn & Suites by Marriott Roanoke Salem is a non-smoking property, perfect for guests with sensitivities or preferences. Book your stay now and enjoy a relaxing and hassle-free experience at our hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROA

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.2
Based on 319 reviews
Cleanliness: 9.53
Service: 10
Location: 8.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
S
Susan • couple • us
7
Adequate stay
Pros:

The property wasn’t a good location. The check-in Clark was very friendly and unprofessional. The room was clean.

Cons:

There were several items wrong with the room that had not been fixed. There was an exhaust fan in the bathroom that was broken and made noise the entire time. There was a bank for plugging in electrical items that have been pulled away from the wall and the wires just left exposed.
I reported these problems to the desk club the next morning. She didn’t act that interested or really apologize. I’ve never had a hotel that did not offer something, the least little thing, for such problems.

2026-03-06 • via Nuitee
L
LESLIE • couple • us
9
Stayed twice so far and will return
Pros:

Spacious suite, clean and comfortable. Pet friendly. The breakfast was quite good.

Cons:

Pet fee is a bit high.

2026-02-28 • via Nuitee
J
Jamie • couple • us
8
Our stay was very pleasant. We most definitely will return.
Pros:

Nice clean comfortable room. Staff was very friendly . Breakfast was wonderful with a variety of food gravy, eggs, sausage biscuits oatmeal waffles cereal muffins etc.Coffee was perfect.

Cons:

I could hear the television in the next room most of the night.

2026-02-26 • via Nuitee
T
Tatyana • couple • us
10
2026-02-25 • via Nuitee
B
Bethany • family_with_children • us
8
Pros:

Heated pool was great. Room was very clean. Bathroom and shower excellent. Free breakfast was well above other hotels.

Cons:

Difficult check-in. Couldn't find our prepaid reservation. Had to pay for the room again. That took over an hour. Booking.com immediately refunded my money A+ for you

2026-02-23 • via Nuitee
C
Carla • extended_group • us
8
2026-02-09 • via Nuitee
E
Elizabeth • couple • us
9
2026-01-21 • via Nuitee
A
Alicia • couple • us
10
Comfortable stay at a super clean and quiet hotel.
Pros:

Lady at the front desk was very kind. Room was quiet and very cool. Bed was so look ok comfortable.

2026-01-19 • via Nuitee
F
Faye • family_with_children • us
8
Goid
Pros:

Gift box for per

Cons:

N/A

2026-01-19 • via Nuitee
T
TASHA • solo_traveller • us
10
2026-01-19 • via Nuitee
J
Julie • couple • us
10
Our road trip break. Thanks for the nice breakfast and opportunity to do some laundry.
Pros:

Great breakfast and we utilized the laundry. Wonderful addition for road travels.

Cons:

Better towels.

2026-01-19 • via Nuitee
L
Leo • family_with_children • us
8
2026-01-19 • via Nuitee
M
McLarty • family_with_children • us
10
Pros:

The room was very clean and well maintained. The breakfast area was large, clean and well-stocked. The lady in charge of the breakfast area was absolutely lovely. I was very impressed with everything and will definitely stay there again if we are in the area.

Cons:

Nothing

2026-01-12 • via Nuitee
R
Robert • couple • us
10
2026-01-09 • via Nuitee
T
Thomas • couple • us
10
Easy in easy out
Pros:

Clean, comfortable, and great breakfast

Cons:

Nothing

2026-01-07 • via Nuitee
D
Donna • extended_group • us
10
Would stay here again in a second!
Pros:

Everything

Cons:

Nothing

2026-01-03 • via Nuitee
V
Virginia • couple • us
10
2025-12-29 • via Nuitee
B
Barbara • couple • us
10
Pros:

Big room. Nice gym and pool. Great breakfast. Nice staff

2025-12-27 • via Nuitee
W
Wells • family_with_children • us
10
2025-12-24 • via Nuitee
C
Crystal • couple • us
10
2025-12-15 • via Nuitee