Courtyard by Marriott Albion

Hotels
Courtyard by Marriott
8.6 (275 reviews)
200 South Superior Street , Albion , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Clean and comfortable rooms
Cons:
Cleanliness issues in public areas
Maintenance problems with amenities

Categories

Cleanliness
8.1
Facilities cleanliness left a lot to be desired, with issues noted in various areas of the hotel.
Service
9.3
Staff were friendly and accommodating, with special mention of exceptional service provided.
Location
8.8
Location is decent, although the surrounding area is still being developed.
Room Quality
8.3
Rooms were described as clean and comfortable overall, with some maintenance issues.
Amenities
8.5
Amenities were somewhat lacking, with mentions of things out of order or missing.
Value for Money
8.7
Generally good value, but some complaints about the lack of included breakfast.
Food and Beverage
8.3
Some guests noted the absence of coffee supplies and limited options for breakfast.
Overall Experience
8.8
Overall experience was positive, though noted decline in some areas compared to previous stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:35

Property Description

Luxurious Amenities

Courtyard by Marriott Albion offers a range of luxurious amenities including free bikes, a fitness centre, and an indoor pool. The 3-star hotel ensures a comfortable stay with air-conditioned rooms, free WiFi, and a 24-hour front desk for your convenience.

Delicious Dining Options

Indulge in a culinary experience at the on-site restaurant serving delectable American cuisine. Special dietary requests such as vegetarian, dairy-free, and gluten-free options are also catered to, ensuring a satisfying dining experience for all guests.

Convenient Location

Situated in Albion, the hotel is in close proximity to attractions like the American Museum of Magic and Kellogg Arena. With the Kalamazoo/Battle Creek International Airport just 74 km away, Courtyard by Marriott Albion offers both luxury and convenience for your stay.

Book your stay at Courtyard by Marriott Albion now for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Location

Guest Reviews

8.6
Based on 275 reviews
Cleanliness: 8.1
Service: 9.3
Location: 8.8
Room Quality: 8.3
Amenities: 8.5
Value for Money: 8.7
Food and Beverage: 8.3
Overall Experience: 8.8
J
Jonathan family_with_children us
10
Pros:

Great location right downtown. Friendly, helpful staff.

Cons:

Snack shop prices were on the high side. Luckily there is a nice little market right across the street with a good selection and normal prices.

2026-08-16 via Nuitee
C
charles solo_traveller us
9
2026-07-21 via Nuitee
D
Deana extended_group us
4
fair
Cons:

Out of the 3 pillows on one bed 2 had substantial amount of dried blood on them, you could see the blood through the pillow case. Brought it to the front desks attention, they were very courteous, accommodated with a free breakfast, however housekeeping was supposed to bring clean pillows and never did. Spoke with the front desk again to make sure they were aware of this and that I would not be charged for missing pillows

2026-07-16 via Nuitee
G
Grisselle solo_traveller us
9
Nice location
Pros:

I like the location. It's next to a lovely trail, where I go running when we stay there. There's also a nice and reasonably priced restaurant walking distance from the hotel.

Cons:

Breakfast was not included. Additionally, the fitness center was missing paper towels and disinfectant to wipe off the equipment after using it.

2026-07-13 via Nuitee
K
Kimberly solo_traveller us
10
I was here for two nights. Everything was nice. Rooms are clean.
Pros:

Clean and nice

2026-07-12 via Nuitee
K
Kimberly solo_traveller us
10
Everything’s good
Pros:

Everything is nice

2026-07-12 via Nuitee
K
Kyle couple us
9
2026-06-28 via Nuitee
B
Brian solo_traveller us
4
Pricey, Understaffed, Clean, Friendly Staff
Pros:

Very nice hotel, clean, great space in lobby for lounging.

Cons:

I'm not blaming the staff for my poor ratings, I'm holding management responsible. The hotel is way understaffed. Nobody at lobby for check in when I arrived. They were helping someone else in a different part if hotel. Waiting at least 10 min upon arrival before seeing an employee.

2026-06-22 via Nuitee
A
Andrea family_with_children us
8
Nice and comfortable
Pros:

The room was great! Took 20 minutes to find front desk clerk.

Cons:

No one at front desk.

2026-06-22 via Nuitee
N
Nettie solo_traveller us
9
Just minor things
Pros:

Rooms were big, bed was comfortable and it was clean.

Cons:

Went to eat and wanted to come back and have a glass of wine before going to the room. Was told the liquor license had been revoked so wasn't able to enjoy a glass of wine.
There were no coffee cups in room so had to go get them.
Nothing major but not worthy of a full 10 review.

2026-06-15 via Nuitee
W
William solo_traveller us
8
Pros:

The room was clean. The staff was very nice. The breakfast was amazing.

Cons:

The pool was dirty and gross. Look ed like it hadn't been cleaned in a long time.

2026-06-15 via Nuitee
S
Silvia couple us
1
AVOID COURTYARD BY MARIOTT!! DIRTY PIG STY
Pros:

Upon arrival we were greeted by someone with less than friendly attitude. The room was extremely dirty and had not been cleaned. There was vomit on the pillows, and when sent to another room the smell was intolerable. One of the employees suggested we leave and indicated that they do not clean and just check the page stating a room was cleaned when it was not.

Cons:

NOTHING!! I am shocked this is a Mariott

2026-06-10 via Nuitee
L
Linda solo_traveller us
9
We were delighted with the room, the location of the hotel in the overall classiness of our lodging.
Pros:

The property is beautifully decorated, and seemingly maintained well. It is an ideal place to meet others given the comfortable seating. It is wonderfully located when one is in the Albion area.

Cons:

We only wished that we had been able to get a cocktail or glass of wine while we took advantage of the wonderful seating area.

2026-06-09 via Nuitee
M
Melissa solo_traveller us
10
Pros:

Amazing staff. Safe and clean

2026-06-06 via Nuitee
R
rose couple us
6
2026-06-06 via Nuitee
T
Thomas couple us
7
Pros:

The property is in a good location, close to the relatives we were visiting

Cons:

The beds were very uncomfortable, the cleaning staff was misinformed about our stay and tried to enter our room while we were getting dressed, they had some sort of computer issue that would cause our key card to malfunction and we would have to get it reset every time we came back to the room. Also the walls were so thin that someone loudly snoring in the next room kept us awake. We have stayed here about 10 times and this was definitely our worst experience.

2026-05-29 via Nuitee
C
Carolyn family_with_children us
10
2026-05-29 via Nuitee
L
Lynne solo_traveller us
9
Pros:

Did not use breakfast services.

Cons:

Minimum two-night stay.

2026-05-15 via Nuitee
R
rose couple us
10
2026-05-14 via Nuitee
S
Sharon couple us
5
short, thankfully. Understaffed for sure
Cons:

Could have been staffed better. We arrived late, 10pm. after a long drive. Night clerk was alone, on the phone with hotel manager regauarding other probllems. Got the 'one minute' finger when we walked up to the desk. Finally checked in , found no toilet paper....called immediately . She said she would get it to us. 40 minutes later and two more calls and we just went to the desk and got it ourselves. so, understaffed for sure !

2026-05-06 via Nuitee